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New Arena Hotel

Gang Poppies 1, Kuta, Bali, Indonesia
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1 room 1 guest
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New Arena Hotel
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181 Reviews from our TripAdvisor Community

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    5
    22
    26
    22
    106
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Edinburgh, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 12, 2015

Staff not friendly. Cockroaches in room. 3 day stay and room never cleaned. Stained walls and stained sheets. Wifi only works in reception and it's slower than a 200 year old turtle. Good points: Pool is fantastic and the grounds of the hotel are beautiful.

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 4, 2015

We only stayed there one night to catch our flight the next day morning. The room with AC on the 2nd floor only cost 150.000 IDR per night but the room wasn't worth more than this. The bath room was the worst thing. We didn't dare to touch the ground without flip flops. The bathtub was dirty and the sink... More 

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Travelers are raving about these Kuta hotels

Helsinki, Western Finland, Finland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 27, 2015

Stayed here few nights and there's nothing too bad or good to say. Basic budget option with excellent location. Rooms are quiet, pool area nicer than average. Restaurant wasn't open, so nothing more to say about that. I wouldn't stay more than few nights.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 6, 2015

Worst hotel EVER!!!! it was the first and last time when i got into the hotel without checking it on the internet... they stole our money! and check the other comments below, there are more than 100 others claiming the same!!! they took several kind of currencies from our wallets. so if you are not aware of how much money... More 

Was this review helpful? Yes 4
Budapest, Hungary
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 6, 2015

Hopefully no one reading these reviews will book a night in this hotel, we also checked-in after desperately looking for a place to sleep, without reading their tripadvisor, foolishly. The day after we checked in, $140 worth of IDR, USD, THB, HUF disappeared from our locked room, with the key in our pocket. We counted the money in the morning,... More 

Was this review helpful? Yes 7
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 4, 2014

I had good experience in this hotel before, a couple years ago. But now everything is different. I know it's a kind of budget hotel and i don't expect too much. But basic service and cleanliness is what I expect. It was night when I arrived and I was to tired to complaint and asked another room. Since the air... More 

Was this review helpful? Yes 4
Jakarta, Indonesia
Level Contributor
349 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 stars Reviewed September 10, 2014

Pool is great, rooms are run down and the management have no idea, staff stealing from rooms and just terribly run. I wouldn't stay here unless ur desperate, good location. They need an expat to run the place. Needs big changes to stay open. This is why the rooms are very cheap. Many better place to stay rather than here.

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Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed here for 3 weeks total. It was clean, staff were all friendly and helpful, nice pool, cable TV, warm showers, close to the beach, close to everything really (food, scooters, shopping). It's very safe and there were nights guards watching our rented scooter. Only negative thing is it's down an alley off the main road, i'm a girl... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

Stayed here for 3 nights. Place is perfectly located in quiet alley between the beach and nightclubs (skygarden, eikon etc). Payed 180k a night. Pool is really nice and staff is helpfull. Rooms are okay, nothing special, bathroom pretty old and dirty. Put all valuables in the locker at reception and did not have any problems with theft as mentioned... More 

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Dublin, Ireland
Level Contributor
305 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
1 of 5 stars Reviewed July 14, 2014

I stayed here for one night. The room itself was very dark and both of the lamps by the bed didn't work. The walls were filthy and the room smelt very bad. The sheets were also dirty, as were the towels. There was hardly any other guests staying in the place which was strange because it's a big place. When... More 

Was this review helpful? Yes 6
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