We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 175 Kuta hotels

New Arena Hotel

Gang Poppies 1, Kuta, Bali, Indonesia
Hotel amenities
  • Overview
  • Reviews (161)
  • Photos (39)
  • Amenities
  • Q&A
  • Room tips (10)
  • Location
  • More
New Arena Hotel
Ranked #169 of 175 hotels in Kuta
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Kuta
Check In Check Out
Write a Review

161 people have reviewed this hotel

Traveler rating
    5
    16
    23
    20
    97
See reviews for
12
56
22
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights. Place is perfectly located in quiet alley between the beach and nightclubs (skygarden, eikon etc). Payed 180k a night. Pool is really nice and staff is helpfull. Rooms are okay, nothing special, bathroom pretty old and dirty. Put all valuables in the locker at reception and did not have any problems with theft as mentioned... More

Was this review helpful? Yes
Dublin, Ireland
Top Contributor
193 reviews 193 reviews
60 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here for one night. The room itself was very dark and both of the lamps by the bed didn't work. The walls were filthy and the room smelt very bad. The sheets were also dirty, as were the towels. There was hardly any other guests staying in the place which was strange because it's a big place. When... More

Was this review helpful? Yes
Berlin, Germany
1 review
1 of 5 stars Reviewed May 26, 2014

I've been traveling for three months now and this hotel was the only bad experience I've had so far - sad that, was a really bad one though! I've stayed there one week and paid upfront. On the seventh day I lost my credit card so I asked them if I could pay for that day as soon as I... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 24, 2014

staff are acting as theft mafia and stealing money from the rooms/bags they took 250 euro from my bag that was looked, they didnt clean my room that day and of course that was there excuse- that they have not been in the room.. hahaha... please ! do your self a favor and dont stay there!!!!! i have been to... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 1, 2014 via mobile

Stayed in New Arena for a few nights, rooms were moldy and dirty. Found out that staff had stolen about 80 singapore dollars from our backpack! Staff full of empty promises and when the situation gets unpleasant for them they bolt out. Staff kept running away from any kind of problem and took no responsibility what so ever, only words... More

Was this review helpful? Yes
Whistler, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2014

When checking in for a room, one guest was complaining he had 1000 euros stollen from his bag. Should of left! Secondly After my stay I was scheduled to fly out at 10:15pm. They offered a airport shuttle for 100000r. About double the cost it should be. Got picked up at 7:30 pm and driver who spoke no English. I... More

Was this review helpful? Yes
Nelson, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2014

Stayed here for a few nights until I realized they stole 200usd out of deep in my backpack. When I complained to the reception, they acted dumb and her english suddenly vanished. The owner came to deal with the problem and refused to help, so i proceeded to borrow a bottle of wine and placed it on the table- as... More

Was this review helpful? Yes 1
Leixlip, Ireland
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 31, 2014

Ended up in this hotel as Waringin Homestay was fully booked, and I was unable to check reviews here before booking. Paid 180 per night for two persons in a AC room. 10% discount included if you book for a few days. Quite dirty and toilet was broken so water was constantly running into the toilet. AC seemed to work... More

Was this review helpful? Yes 1
Krabi Town, Thailand
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 19, 2014

They stole money from my backpack twice! they operate like a mafia, I did a big scandal at reception when it happen but they just treat me very bad . When I was complain about the robbery other costumer also came to complain about the same!The room wasn't very clean at all, Please never stay here, It will ruin your... More

Was this review helpful? Yes 1
surabaya
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 12, 2014

This hotel have standard room, not pretty much but not bad too much. I think the location is nice, because near legian and near kuta. You can go to legian only by foot, same with kuta. I like the swimming pool. And if you want to booking the room, i wish you booked the 1st floor and facing to the... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage New Arena Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to New Arena Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Arena Hotel

Address: Gang Poppies 1, Kuta, Bali, Indonesia
Location: Indonesia > Bali > Kuta
Also Known As:
Hotel New Arena
New Arena Kuta
New Arena Hotel Bali/Kuta

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (6)
Viewed
Bathroom (6)
Viewed
Dining (1)
Viewed
Other (14)

Amenities

Swimming Pool
Number of rooms
293

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added New Arena Hotel to your Saves list