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All 175 Kuta hotels

New Arena Hotel

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Gang Poppies 1, Kuta, Bali, Indonesia
Hotel amenities
New Arena Hotel
Ranked #168 of 175 Hotels in Kuta
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166 reviews from our community

Traveler rating
    5
    19
    23
    21
    98
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12
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24
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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English first
Jakarta, Indonesia
Top Contributor
238 reviews 238 reviews
28 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed 1 week ago

Pool is great, rooms are run down and the management have no idea, staff stealing from rooms and just terribly run. I wouldn't stay here unless ur desperate, good location. They need an expat to run the place. Needs big changes to stay open. This is why the rooms are very cheap. Many better place to stay rather than here.

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Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 weeks total. It was clean, staff were all friendly and helpful, nice pool, cable TV, warm showers, close to the beach, close to everything really (food, scooters, shopping). It's very safe and there were nights guards watching our rented scooter. Only negative thing is it's down an alley off the main road, i'm a girl... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

Stayed here for 3 nights. Place is perfectly located in quiet alley between the beach and nightclubs (skygarden, eikon etc). Payed 180k a night. Pool is really nice and staff is helpfull. Rooms are okay, nothing special, bathroom pretty old and dirty. Put all valuables in the locker at reception and did not have any problems with theft as mentioned... More

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
211 reviews 211 reviews
68 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed July 14, 2014

I stayed here for one night. The room itself was very dark and both of the lamps by the bed didn't work. The walls were filthy and the room smelt very bad. The sheets were also dirty, as were the towels. There was hardly any other guests staying in the place which was strange because it's a big place. When... More

Was this review helpful? Yes 2
Berlin, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2014

I've been traveling for three months now and this hotel was the only bad experience I've had so far - sad that, was a really bad one though! I've stayed there one week and paid upfront. On the seventh day I lost my credit card so I asked them if I could pay for that day as soon as I... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed May 24, 2014

staff are acting as theft mafia and stealing money from the rooms/bags they took 250 euro from my bag that was looked, they didnt clean my room that day and of course that was there excuse- that they have not been in the room.. hahaha... please ! do your self a favor and dont stay there!!!!! i have been to... More

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1 review
1 of 5 stars Reviewed May 1, 2014 via mobile

Stayed in New Arena for a few nights, rooms were moldy and dirty. Found out that staff had stolen about 80 singapore dollars from our backpack! Staff full of empty promises and when the situation gets unpleasant for them they bolt out. Staff kept running away from any kind of problem and took no responsibility what so ever, only words... More

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Whistler, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2014

When checking in for a room, one guest was complaining he had 1000 euros stollen from his bag. Should of left! Secondly After my stay I was scheduled to fly out at 10:15pm. They offered a airport shuttle for 100000r. About double the cost it should be. Got picked up at 7:30 pm and driver who spoke no English. I... More

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Nelson, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2014

Stayed here for a few nights until I realized they stole 200usd out of deep in my backpack. When I complained to the reception, they acted dumb and her english suddenly vanished. The owner came to deal with the problem and refused to help, so i proceeded to borrow a bottle of wine and placed it on the table- as... More

Was this review helpful? Yes 1
Leixlip, Ireland
Contributor
16 reviews 16 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 31, 2014

Ended up in this hotel as Waringin Homestay was fully booked, and I was unable to check reviews here before booking. Paid 180 per night for two persons in a AC room. 10% discount included if you book for a few days. Quite dirty and toilet was broken so water was constantly running into the toilet. AC seemed to work... More

Was this review helpful? Yes 2
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Additional Information about New Arena Hotel

Address: Gang Poppies 1, Kuta, Bali, Indonesia
Location: Indonesia > Bali > Kuta
Also Known As:
Hotel New Arena
New Arena Kuta
New Arena Hotel Bali/Kuta

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