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All 184 Kuta hotels

New Arena Hotel

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Gang Poppies 1, Kuta, Bali, Indonesia
Hotel amenities
New Arena Hotel
Ranked #176 of 184 Hotels in Kuta
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171 reviews from our community

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    102
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13
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1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed January 6, 2015

Worst hotel EVER!!!! it was the first and last time when i got into the hotel without checking it on the internet... they stole our money! and check the other comments below, there are more than 100 others claiming the same!!! they took several kind of currencies from our wallets. so if you are not aware of how much money... More 

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Budapest, Hungary
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 6, 2015

Hopefully no one reading these reviews will book a night in this hotel, we also checked-in after desperately looking for a place to sleep, without reading their tripadvisor, foolishly. The day after we checked in, $140 worth of IDR, USD, THB, HUF disappeared from our locked room, with the key in our pocket. We counted the money in the morning,... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 4, 2014

I had good experience in this hotel before, a couple years ago. But now everything is different. I know it's a kind of budget hotel and i don't expect too much. But basic service and cleanliness is what I expect. It was night when I arrived and I was to tired to complaint and asked another room. Since the air... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
456 reviews 456 reviews
46 hotel reviews
305 helpful votes 305 helpful votes
2 of 5 stars Reviewed September 10, 2014

Pool is great, rooms are run down and the management have no idea, staff stealing from rooms and just terribly run. I wouldn't stay here unless ur desperate, good location. They need an expat to run the place. Needs big changes to stay open. This is why the rooms are very cheap. Many better place to stay rather than here.

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Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed here for 3 weeks total. It was clean, staff were all friendly and helpful, nice pool, cable TV, warm showers, close to the beach, close to everything really (food, scooters, shopping). It's very safe and there were nights guards watching our rented scooter. Only negative thing is it's down an alley off the main road, i'm a girl... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

Stayed here for 3 nights. Place is perfectly located in quiet alley between the beach and nightclubs (skygarden, eikon etc). Payed 180k a night. Pool is really nice and staff is helpfull. Rooms are okay, nothing special, bathroom pretty old and dirty. Put all valuables in the locker at reception and did not have any problems with theft as mentioned... More 

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
288 reviews 288 reviews
76 hotel reviews
189 helpful votes 189 helpful votes
1 of 5 stars Reviewed July 14, 2014

I stayed here for one night. The room itself was very dark and both of the lamps by the bed didn't work. The walls were filthy and the room smelt very bad. The sheets were also dirty, as were the towels. There was hardly any other guests staying in the place which was strange because it's a big place. When... More 

Was this review helpful? Yes 5
Berlin, Germany
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 26, 2014

I've been traveling for three months now and this hotel was the only bad experience I've had so far - sad that, was a really bad one though! I've stayed there one week and paid upfront. On the seventh day I lost my credit card so I asked them if I could pay for that day as soon as I... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 24, 2014

staff are acting as theft mafia and stealing money from the rooms/bags they took 250 euro from my bag that was looked, they didnt clean my room that day and of course that was there excuse- that they have not been in the room.. hahaha... please ! do your self a favor and dont stay there!!!!! i have been to... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 1, 2014 via mobile

Stayed in New Arena for a few nights, rooms were moldy and dirty. Found out that staff had stolen about 80 singapore dollars from our backpack! Staff full of empty promises and when the situation gets unpleasant for them they bolt out. Staff kept running away from any kind of problem and took no responsibility what so ever, only words... More 

Was this review helpful? Yes 2
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Additional Information about New Arena Hotel

Address: Gang Poppies 1, Kuta, Bali, Indonesia
Location: Indonesia > Bali > Kuta
Number of rooms: 293
Also Known As:
Hotel New Arena
New Arena Kuta
New Arena Hotel Bali/Kuta

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