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J Boutique Hotel

Jalan Kartika Plaza No. 20 | Bali, Kuta, Bali 80361, Indonesia
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J Boutique Hotel
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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There are newer reviews for J Boutique Hotel
See the most recent reviews
Halifax, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

The pictures of the hotel will have you fooled into believing that it is a 5 Star Resort..... Not even close. I get the concept they are aiming at but they missed it. The rooms are dirty, very dusty, there was a black spot near my bed from the previous users, I cringe thinking about it. The bathroom had brown... More 

Was this review helpful? Yes
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Leanne P, We received your comment through this TripAdvisor page. We value the feedback you have shared. We sincerely apologize for the uncomfortable stay due the cleanliness issue in our hotel. We immediately have discussion in our hotel for the cleanliness improvement and once again we will ask the details of our key supervisors to check thoroughly prior to... More 

Singapore, null, Singapore
1 review
2 of 5 stars Reviewed August 17, 2014

The lobby is very good, feels like you'll stay at 4 stars hotel, but the 3rd floor room corridor is very standard. Its like student's dorm and feels so spooky. When I walked alone in the corridor at 3am, i can heard someone walk behind follow me. I can hear the shoes step, but when i look back, no one... More 

Was this review helpful? Yes
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Sipiagun, Thank you for your recent feedback via TripAdvisor page. We have immediately checked on our 24 hour CCTV recording as you mentioned earlier on this comment. There's only one staff on standby during night time and apparently the staff was assisting other clients at other hotel's room around 2.45a.m. on . We have shift schedule replacement by 7a.m.... More 

Travelers are raving about these Kuta hotels

Stamford, Connecticut
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 14, 2014

The lobby will make you think you are in a 5 star hotel but just take the elevator to the second floor. You'll feel like you are in some student dormitory. Very outdated with peeling paint and rusted shower doors. Smell of chlorine and little kids running all night long. It is very close to the airport and walking distance... More 

Was this review helpful? Yes 5
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Mr. Kilativ Stamford, Thank you for your recent comment on our TripAdvisor page. We appreciate your feedback for improvement. We will strive to make daily improvements on peeling paints as you specifically indicated. Humidity and weather play major parts on keeping us on timely managing the improvement. However this is already on our list of working progress. Sorry to... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 5, 2014

Good location, and staff are nice and friendly, breakfast was also fine room is clean but has some problem with the water heater, its still ok to me due to the hot weather Could do some improvement to refurbish cos it looks a bit old and the stuffy smell in the room is overwhelming, and lighting too Generally it was... More 

Was this review helpful? Yes
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Mr. Dot O, Thank you for your valuable feedback in our TripAdvisor page. We take note on your positive comments here and some points for improvement. We have in progress setting 55% of our rooms inventory as non-smoking rooms while keeping the room with window open as smoking rooms. We also regularly check on the hot water quality daily... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

I found this place very pleasant to stay. The rooms are quite small, but comfortable. They have used the available space as well as they can. You don't come to Bali to spend all day in your room. The roof top pool is excellent. Their are quite a few construction sites, just like any other major city. the breakfasts available... More 

Was this review helpful? Yes 1
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Lucas Custis, We're extremely happy to learn that you have a very pleasant stay with us. On behalf of all our staffs and the management we appreciate your positive review on our TripAdvisor's feedback page. It is indeed brings great smiles to our staff. We look forward to welcoming you back again soon! Yours sincerely, The Management More 

Kathmandu Valley, Nepal
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 24, 2014

The hotel is located in Kuta so in middle of all the action going around. The room was just ok. The breakfast was good. The staffs were nice and friendly. the bathrooms could be maintained better. the hotel has a beer garden and live music in the evening. Initially we weren't keen to join but was surprised that the music... More 

Was this review helpful? Yes 2
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Barsha P, Thank you so much for your feedback. Appreciate to know that you have a pleasant stay with us. Indeed our location is strategically set in Kuta, which only 500 meters away to Segara Beach and conveniently further down to Kuta Beach. Many shoppings, eating and spa outlets surrounding the hotel. We're glad to know that you enjoy... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

I was delighted with the arrangement they had for me after knowing it's my honeymoon. They upgraded and added extra roses and fruits in the room. Room was spacious and clean, aircon cold enough, bed and pillow were so soft and comfortable, feeling refresh every morning! People are friendly and helpful! They even help me get my overnight snacks I... More 

Was this review helpful? Yes 2
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Kelly G, It's our pleasure to know that you had experienced nice surprise to our Honeymoon arrangement. You are our special guest indeed and it's our duty to ensure your honeymoon trip was a memorable one. We're extremely happy to know that our staff has done an extra ordinary service that exceed your expectations. We certainly look forward to... More 

Bullsbrook, Australia
2 reviews
2 of 5 stars Reviewed July 7, 2014

This property is small and cute when you first arrive. We had booked an Executive Room to find it was smaller than your average bedroom and I am not convinced I was given an Executive Room which needed painting. Bathroom very tired with cracked tiles, the air con was not cold, the water was always just luke warm, no hairdryer.... More 

Was this review helpful? Yes
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Sandra F, We have received details of your comments. We sincerely apologize for your unpleasant experience during your stay with us. We have checked the room that you used to stay, and through this forum we are to confirm that we did not find any crack tiles in our bathroom. The Air Conditioner in your room was also work... More 

Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 4, 2014

Lobby is deceiving, it looks imposing but that's where it ends. Room very out dated and in need of up dating. Furniture chipped and not comfortable. We were on 3rd floor but traffic and bar noise kept us awake. Were charged $80 AUD per night but you can get it for $40 to $45 if you book on line. Brochure... More 

Was this review helpful? Yes 2
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Patrice H, We are very sorry to learn that you had not had pleasant experience during your stay with us. Our room rates are fluctuating depending on seasons and promotions so it may vary from day to day. We learn that when you purchase the package for room was actually during the high season period, hence the rate was... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

This hotel whilst not rated 5 star give you most of the conveniences afforded to a 5 star hotel a a fraction of the cost. This hotel is one of the older ones but the service is equally as good. The rooms are large and have DVD player and flat screen TV, choice of beds. The money I saved staying... More 

Was this review helpful? Yes 1
Eko P, General Manager at J Boutique Hotel, responded to this review

Dear Tony C, It was a pleasure to receive your comments through our TripAdvisor landing page. We're glad to hear that you enjoy your stay with us and especially our service. We would be very happy to share your feedback with all our operation team and to learn your from your tips for our improvement. Many thanks and hope to... More 

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