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HARRIS Resort Kuta Beach

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Jl. Pantai Kuta, Kuta, Bali 80361, Indonesia
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HARRIS Resort Kuta Beach
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HARRIS Resort Kuta Beach
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511 reviews from our community

Traveler rating
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    129
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Black Diamond, Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Good location close to Kuta beach and beach walk mall. The pool was the best part. They offer lots of activities but all seemed very average. Rooms average, bathrooms could use an update. Hotel staff helpful until last day when they insisted on charging me over $20 for a collect phone call I had made....

Was this review helpful? Yes
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We appreciate your feedback about the activities and room’s condition. We have shared with the team as we are continuously trying to improve our services in order to meet our Guest's expectations. Moreover, we have checked regarding your phone call billing that... More 

Antwerp
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The location of the hotel is good. The personnel are very helpful and honest. The hotel is very near to the beach, restaurants, pubs and shopping mall. We stayed there for a week the hotel is clean. Breakfast is ok.

Was this review helpful? Yes
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for your feedback about your recent stay with us. Your positive reviews regarding the helpful and honest HARRIS Players (staffs), strategic location, and hotel cleanliness are greatly appreciated. We are happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and I will definitely... More 

Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I love this hotel so much. You can not go wrong with this one. Everything were just right, the staff, the room, the breakfast, the location and finally the price . I will for sure come back again here if I visit Bali next time.

Was this review helpful? Yes 1
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for your positive review about your stay with us. It is great to read that you had a great and enjoyable stay especially with the strategic location, the friendly HARRIS Players/Staffs, and the room. Our team strives to give the best services at all times and the recognition of the hard work by you and... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Don't be surprised by the HOTEL staff. Not well train and professional in Hotel industry. Not even basic courtesy to greet patronised. Ground staff need to brush up customer service. Staff not friendly at all, not even a smiling face on them. Maybe should train and respect all nationality even. Maybe my family look local that why service ...... Happen... More 

Was this review helpful? Yes 2
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for your feedback about your stay with us. I would like to apologize for the inconvenient situation during your stay. We are sorry that our standards of service have not been up to expectation. We appreciated the time you spent to explain your disappointment with our services on the travel review websites. We have noted... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good hotel really needs to be up dated specially the bathroom . Its defo not 4 star more like 2 star but clean . Staff are amazing its them who make this hotel good . We got a babysitter she was lovely . She looked after my 2 year old son for 3 hours and we payed 30aus. Breakfast was... More 

Was this review helpful? Yes 1
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for your feedback about your recent stay with us. Your positive reviews regarding the cleanliness and friendly HARRIS Players (staffs) are greatly appreciated. We are happy to read that you and your family had enjoyed your stay with us. Our team strives to give the best services at all times and I will definitely share... More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Prior to last weekend, my last stay at this hotel was a few years ago before the mall next door were built up. However, the hotel doesn't look like an old hotel. Its areas have been renovated & renewed, as well as the room. The staff are still nice, friendly & helpful. Location is superb. In front of Kuta beach... More 

Was this review helpful? Yes 1
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for sharing your great review on Tripadvisor. We appreciated your positive feedback about our strategic location and friendly & helpful HARRIS Players/Staffs. Guest satisfaction is our priority and we will pass your message to all of HARRIS Players to motivate them to keep up the good work. On behalf of our team, I would like... More 

Bali, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here with my mom and my auntie for three days a couple of months ago. Although I've heard a lot about this hotel company (I know one in Jakarta), it was my very first experience to stay in Harris. We luckily got a pleasant room in ground floor with its nice balcony that was only 2/3 meters away... More 

Was this review helpful? Yes 2
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for sharing your great feedback about your stay with us on Tripadvisor. Your wonderful reviews regarding the strategic hotel location, big breakfast buffet, friendly HARRIS Players (staffs), and quick services are greatly appreciated. We are happy to read that you and your family had enjoyed your stay with us. Our team strives to give the... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

i stayed there with my wife and 2 sons (age 3 & 6) from 24/2/15 - 3/3/2015. Our experience was great, staff we very friendly and nothing was too much trouble. The pool is great especially for the kids and the 'flying fox' was the highlight of our trip as far as my boys are concerned. We checked in at... More 

Was this review helpful? Yes 2
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for sharing your great feedback about your stay with us on Tripadvisor. Your wonderful reviews regarding the pool, flying fox, friendly HARRIS Players (staffs), and quick poolside services are greatly appreciated. We are happy to read that you and your family had enjoyed your stay with us. Our team strives to give the best services... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After been to clean / friendly / morden Harris Riverview (3 years ago), I had high expectations of Harris Kuta Beach. After all, it costed a good bit more! Apart from the excellent staff, and the GREAT location... Everything else was a big disappointment. The bathroom was aged and smell negative. The bath towels were almost grayish. Honestly, we didn't... More 

Was this review helpful? Yes 2
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for your feedback about your recent stay with us and your positive comments on our Staff and location. Indeed, some of the bathrooms are in need of renovation and we do regularly general cleaning. We are sorry that our standards of service have not been up to expectations. Your reviews have been followed up with... More 

Antwerp, Belgium
Top Contributor
92 reviews 92 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

+ very good for families with children + a lot of things to do all day long: yoga lessons, Balinese dance demonstrations, woodcarving, sing a song at night + fantastic staff with always a smile on their face and very helpfull + big pool with seats, a lot of trees and flowers, very good system to manage the bath towels,... More 

Was this review helpful? Yes 2
HRKB01, General Manager at HARRIS Resort Kuta Beach, responded to this review

Dear Valued Guest, Thank you for selecting our Resort as your holiday destination and for having taken your time to share your wonderful review about your stay with us on TripAdvisor. We are happy to read that you enjoyed our free daily activities by the poolside, helpful HARRIS Players/Staffs, good WiFi in the room, great choice of buffet breakfast and... More 

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