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Grand Barong Resort

Poppies Lane II, Kuta, Bali 80361, Indonesia
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280 Reviews from our TripAdvisor Community

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Traveler rating
    63
    78
    61
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37
75
21
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (280)
  • Mar-May only
    (84)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (85)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW

Expensive "complementary" breakfast and attempted robbery. Stayed there for three nights. The accommodations were pretty decent, however the staff was terrible beyond words. When we checked in the person at the front desk assured us we had complementary breakfast, although we hadn't booked breakfast we weren't going to deny such a generous gesture. But it turns out that as soon... More 

Was this review helpful? Yes 1
Broadbeach, Australia
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night on the 06/06/15, really great resort ,very clean, breakfast ,& all $ 64.00 A U .we were there on Friday night with free fire dancers on at evening meal, wished we had booked in for longer. Right in the heart of Kuta

Was this review helpful? Yes
Perth, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at Grand Barong, we were a party of 4 couples. I requested a pool view room at the time of the booking, the other couples did not. At the front desk I was told that I have requested a pool view & I was then escorted to the pool view room, which was actually a... More 

Was this review helpful? Yes 1
Tallinn, Estonia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice clean rooms. Staff was very helpful and was giving great advice (where to go, what car rental to choose etc). Breakfast was for extra charge for us, but it was worth it. The food was very good and it was definitely cheaper and better food than in the places around the hotel. First day we didn't know that there... More 

Was this review helpful? Yes
GrandBarong R, General Manager at Grand Barong Resort, responded to this review

Dear K K Tallinn, Estonia Thank you for your review and for choosing our resort for your stay while in Bali. We are happy that you enjoyed during your stay with us. Do checkout our Facebook pages for promos that you might be interested in. Looking forward to having you again as a guest in our Resort. Best regards, Phoenix... More 

Argentina
1 review
5 of 5 stars Reviewed 2 weeks ago

Location definitely is the best, you are just in the middle of everything even if you haven't got the slightest idea where you are in Bali, you won't get lost right in this hotel, very easy to walk everywhere and room is small but adequare enough, stunning facilities throughout the hotel. I felt very welcomed and was like my second... More 

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Argentina
1 review
5 of 5 stars Reviewed 3 weeks ago

What a charming hotel I had to say, although the music was too loud at times and I asked the music to be softer at dawn and I think they were taking account to what I said as when I came down and lounged by the pool the next day, they had changed it to mellow music which was to... More 

Was this review helpful? Yes
GrandBarong R, General Manager at Grand Barong Resort, responded to this review

Dear James A, Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to seeing you on your next trip to Bali. Best regards, Phoenix Sutanto General Manager More 

Essex, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Day before check in we were notified by email we'd had our triple family room upgraded to two Pool Lagoon rooms for the same price which started our stay off well. Great hotel for what we booked for - a few nights near the bars to go out. The few meals we had were lovely and staff we very friendly... More 

Was this review helpful? Yes 1
GrandBarong R, General Manager at Grand Barong Resort, responded to this review

Dear HarleyRC, Thank you for your review. We appreciate your positive feedback about our Resort. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us Best Regards, Phoenix Sutanto General Manager More 

Albany, Australia
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well, we've just come back from Bali and spent the last 5 days of our stay at the Grand Barong. I'll be honest and say that some things were great, and others not so. The rooms are great, couldn't fault our pool lagoon room which was situated towards the back of the property. The bathroom etc and the facilities were... More 

Was this review helpful? Yes 2
GrandBarong R, General Manager at Grand Barong Resort, responded to this review

Dear Rick M, Thank you very much for your review. I have noted your comments in the some areas especially music in Lagoon Pool, It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Russia
1 review
5 of 5 stars Reviewed 3 weeks ago

yes, it is true, being the best location to get everywhere, the hotel was just as fantastic as it claimed to be. Cons are there were many guetss hanging out their towels on the balcony rail, not a pretty sight and the management should do something about that!! But, service from the staffs was fantastic and very helpful, joined the... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Went there for dinner for their bbq night after making a booking.. got served half cooked food and the staff couldn't understand a word we were saying.. When we got our bill we got charged full price even tho there sign out the front says 40% with bookings made before the night.. by far the worse restaurant I have eaten... More 

Was this review helpful? Yes 3
GrandBarong R, General Manager at Grand Barong Resort, responded to this review

Dear Megan L, Thank you for your review and thanks for alerting us to this. We work hard to offer good food and friendly service and sorry that we didn’t meet your expectations. We hope you will be giving us another chance and returning to our restaurant in the future Best regards, Phoenix Sutanto More 

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