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Melasti Kuta Bungalows and Spa

Jl. Dewi Sartika | Kuta Beach, Kuta, Bali 80361, Indonesia
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Melasti Kuta Bungalows and Spa
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Melasti Kuta Bungalows and Spa
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160 reviews from our community

Traveler rating
    20
    52
    44
    27
    17
See reviews for
26
33
10
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Darwin, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Words fail me in describing all that is wrong with this place. You definitely get what you pay for. The only thing good is the price and friendly staff. Lesson learnt I won't do this again. This hotel is a renovators delight. Needs new everything

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Our Room was clean.........My fiancé and I liked it........Great location.........Not far from the beach at all............Staff was friendly. Great price....... I couldn't have asked for much more........

Was this review helpful? Yes 1
Perth, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I think that we must have been at the wrong hotel as we had a wonderful stay here and most reviews were terrible. Our suite room was huge and spotless with many comforts of home. We stayed for 3 weeks and with direct access to the small pool , we were more than happy. Never short of pool towels and... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Granted, it is not a five star hotel but you know that going in. The room provided all that we needed and the people were very friendly. I left my wallet at the hotel and they took the time to contact me and mail me my wallet back to Australia. Their consideration and effort along with their honesty is enough... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 12, 2015

Worst hotel I have ever seen. Rust stained towels. Large holes in pool towels. Hotel falling apart. Rusty fridge in room. Shower stopped working. Balcony broken. Staff not helpful. No staff around to offer tea or coffee at breakfast buffet. Didn't even ask why we checked out 5 nights early. Cremations happening in front of our balcony which may have... More 

Was this review helpful? Yes 1
Melasti K, Guest Relations Manager at Melasti Kuta Bungalows and Spa, responded to this review

Dear Sir thanks for your comment, I hope you give comment can be a lesson for us to improve so much better in the future and sorry, if during your stay at our hotel, you feel less comfortable and away from your expectations. once again thank you for your comments More 

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 10, 2015

We booked like everyone else for new years period as it was cheap and got mixed reviews. I rang expedia( who I booked through) with my concerns and they assured me it had excellent reviews on their website ! I should have known better ! So here is a honest review The staff are lovely and couldn't do enough to... More 

Was this review helpful? Yes
Melasti K, Guest Relations Manager at Melasti Kuta Bungalows and Spa, responded to this review

Dear Sir/Madam thanks for your comment, I hope you give comment can be a lesson for us to improve so much better in the future and sorry, if during your stay at our hotel, you feel less comfortable and away from your expectations. once again thank you for your comments More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 8, 2015 via mobile

We booked in for 10 days when booking the room the pics looked ok and the hotel on arrival it was not like the pics at all we got given 2 rooms that we had to wait 1hr for to get cleaned when we walked into the rooms all I can say is RANK the rooms skunk they where more... More 

Was this review helpful? Yes
Melasti K, Guest Relations Manager at Melasti Kuta Bungalows and Spa, responded to this review

Dear Sir/Madam thanks for your comment, I hope you give comment can be a lesson for us to improve so much better in the future and sorry, if during your stay at our hotel, you feel less comfortable and away from your expectations. once again thank you for your comments More 

1 review
1 of 5 stars Reviewed January 7, 2015

stayed ten nights couldent get money back after getting conformation email from hotel for payment only to find out at the end that the payment wasn't takin out and payed at the end of the nightmer. So after finding out we dident have to stay there like the four ather couples that moved out after one and two nights I... More 

Was this review helpful? Yes
Melasti K, Guest Relations Manager at Melasti Kuta Bungalows and Spa, responded to this review

Dear Sir/Madam thanks for your comment, I hope you give comment can be a lesson for us to improve so much better in the future and sorry, if during your stay at our hotel, you feel less comfortable and away from your expectations. once again thank you for your comments More 

Cairo, Egypt
Top Contributor
66 reviews 66 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 4, 2015

we booked this hotel for our last overnight in Bali after our diving trip at Tulamben. Our intention was to book the melasti resort at seminyak (we stayed at this hotel 10 years ago and quite happy) but did not realize that there's two melasti hotel; and ended at Melasti Kuta. as per the tittle, the hotel location is great... More 

Was this review helpful? Yes
Melasti K, Director of Sales at Melasti Kuta Bungalows and Spa, responded to this review

Dear Mr. Wisnu, I thank you for your review and am happy that you enjoyed our facilities. I wish to welcome you back soon Cordially and thanks for the notice of Mr. Wisnu, as a lesson for us, to encourage us to improve and enhance the quality of service at our hotel More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

Soo.. I've been to this hotel twice for my school breaks with my family, and it was nice.. it's located near the food court, malls, atm, and the beaches there... But it's far from the town.. It had 2 swimming pools.. one of them is outdoor and the other one is kinda protected by shade... behind it, is a beach... More 

Was this review helpful? Yes 1
Melasti K, Guest Relations Manager at Melasti Kuta Bungalows and Spa, responded to this review

Dear Vania H, I thank you for your review and am happy that you enjoyed our facilities. I wish to welcome you back soon Cordially More 

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