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BEST WESTERN PREMIER Sunset Road Kuta

4.0 of 5 Jl. Sunset Road No 9, Seminyak-Kuta, Kuta, Bali 80361, Indonesia
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BEST WESTERN PREMIER Sunset Road Kuta
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BEST WESTERN PREMIER Sunset Road Kuta
BEST WESTERN PREMIER Sunset Road Kuta
BEST WESTERN PREMIER Sunset Road Kuta
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95 reviews from our community

Traveler rating
    17
    43
    24
    7
    4
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22
29
8
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (21)
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There are newer reviews for BEST WESTERN PREMIER Sunset Road Kuta
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Bali, Indonesia
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 9, 2014

This is quite a new Hotel, so was spotlessly clean. Location is good if you don't need to be bang in the middle of Kuta, easy access to anywhere you would want to go. Staff were excellent. Design is good, but I'd ask for a higher level floor next time I stay.

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear David W, Thank you so much for sharing your stay experience with us. Your comment is every much appreciated and your special request on higher floor has been recorded on our system. Should you plan to stay back in the near future, please just drop us an email. Thank you again and look forward to welcoming you back soon!... More 

Sofia, Grad Sofiya, Bulgaria
1 review
5 of 5 stars Reviewed September 26, 2014

I'd like to share my very good impressions during my stay as a guest of the hotel in the period 15-17.08.14. Thank God, I have visited five continents, Indonesia became my 50th country, therefore I think my opinion based on high criteria, is reliable. The hotel gave me opportunity to enjoy my journey, providing me all qualitative facilities and services,... More 

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Mina I, Thank you for your great compliment and we feel very honored! I have shared your comment to our team as part of our motivation for services they have performed well accepted. This will lead us to perform better and we are putting this expectation as part of our goal ahead. We look forward to welcoming you back... More 

Selangor
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 17, 2014

We stay here for honeymoon. Small Female soft spoken receptionist welcomed us and check us in. As we enter, my wife glad to stay there hotel deco and room deco. We stay for 2 nights and we had great time. Good: Soft spoken receptionist, nice roof top pool, , Always-on Plug outlet, Glass see-through wall between bed and shower, breakfast... More 

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear zaz292, What a great compliment! Thank you. I have passed your comment to our reception who is very happy about it. On the other hand, we apologize for the experience during your dining at one of our restaurant and we have informed our Chef to be better. We look forward to welcoming you back with other experiences await you... More 

1 review
4 of 5 stars Reviewed September 17, 2014

I had great experience staying at Best Western Premiere located on Sunset Road. Yes, even though it is on main road, it does not have easy access unless you rent a car or a motorcycle for your own. Taxi would be difficult to find, however you could ask the staff to call one. For affordable price you could have a... More 

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Ananias L, Your compliment and comment is very appreciated. We are glad that you enjoy your stay with us and just to share with you that the hotel provides daily shuttle bus to Kuta area complimentary, which guest can ask to our reception prior to service. It is 3 times a day. Besides taxi, we have also worked with... More 

Darwin, Northern Territory, Australia
1 review
4 of 5 stars Reviewed September 16, 2014

The hotel located close by to the main attractions such as: water bom kuta, bali galleria mall, Krishna souvenir shop and so on. The buffet breakfast is to die for, because the variety of food provided will cater for everyone taste. The staffs are very friendly and the hotel is very clean and affordable. My husband and myself very happy... More 

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Nini T, Wow! It is always amazing to receive such a compliment and we have shared to our team. We are glad that you find the benefit of staying with us where it is close to any destination and it is like what we call our location is within the reach. We hope to serve you in the near... More 

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 10, 2014

I stay for 2 nights at this hotel with my wife at last week end, personally i think this hotel room are well cleaned and comfortable enough, with superb nice service from all staff, but they give me room at G floor which dont have any signal for any operator fir my cellphone which the room located at the basement... More 

Was this review helpful? Yes 3
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Respected Andi M, It has been a pleasure to have you as our guests and we appreciate your comment during your stay with us. Please accept our sincerely apology for the inconvenience experience with our lift and we directly call our Lift company to check further to ensure the lift condition work as normal. We have briefed our duty... More 

Maldives
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 10, 2014

For the four star hotel , the lobby design was very nice. The parking lot was far at the behind the hotel . My room decoration was very nice and lovely , just I find the maintenance not too good . some of the wallpaper was wavy and ripped off in some places. At breakfast table, some clothes are looks... More 

Was this review helpful? Yes 3
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Respected SabrinaMal, Your comment has been very much appreciated. I have shared directly to our maintenance team to look into the comment you made about the wallpaper. In addition to the breakfast clothing that you have mentioned, this has been followed up. Such a constructive feedback for us is paramount and we thank you for it. We look forward... More 

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 4, 2014

we stayed for 2 nights and ! this hotel is great price great location,good stay, and excellent service but if u drive a car the parking area so quite far far away! tired of walking .. thank you for your hospitality!

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear dedyhebe, Thank you for your great comment! Very much appreciated. Our bell driver at lobby will be pleased to provide valet assistant if guest opt to have this service. Please just contact one of our bell driver on duty in case you may need it again for your next stay with us. With our warmest regards, Komang Artana General... More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2014

Stay at this hotel for 3D2N. They don't refill shampoo, soap/shower gel in my room after make up the room even they know it's all ready used/empty. Fast check-in and check-out. Limited and small parking area. Easy access from/to airport, Seminyak, Kuta. Not close enough to the beach. Average breakfast. Good facility. Some of restaurant & mini market near the... More 

Was this review helpful? Yes 3
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Felix S, Our compliment towards your constructive feedback and I have shared it to our housekeeping team to be better in checking prior to leaving the room after service. Glad to notice that you have been assisted well by our receptionist and they are so glad to receive your compliment. It is wondering if you find our parking space... More 

Singapore
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 4, 2014

We stayed here for 3 nights and since we got this from Groupon, we are not expecting too much but generally, our experience is very good. Though there are some areas need to improve such as: First, we arranged for pick-up from airport to hotel. Everything arranged and agreed thru email but the day itself, we were pick-up from the... More 

Was this review helpful? Yes 1
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear fuschangel, Thank you for sharing your stay experience and we are glad to receive it. Your comments have been shared among our teams for them to make further improvement. Based on our guests' feedback, we always strive to look into it and come up with our improvement. I hope that this 1st experience will not deter you to return... More 

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Additional Information about BEST WESTERN PREMIER Sunset Road Kuta

Address: Jl. Sunset Road No 9, Seminyak-Kuta, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PREMIER Sunset Road Kuta 4*
Number of rooms: 260
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Also Known As:
BEST WESTERN PREMIER Sunset Road Kuta Bali
Hotel Style:
#27 Luxury Hotel in Kuta
#45 Spa Hotel in Kuta

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