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BEST WESTERN PREMIER Sunset Road Kuta

Jl. Sunset Road No 9, Seminyak-Kuta, Kuta, Bali 80361, Indonesia
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BEST WESTERN PREMIER Sunset Road Kuta
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BEST WESTERN PREMIER Sunset Road Kuta
BEST WESTERN PREMIER Sunset Road Kuta
BEST WESTERN PREMIER Sunset Road Kuta
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110 reviews from our community

Traveler rating
    21
    51
    25
    8
    5
See reviews for
24
37
8
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (21)
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    (37)
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    (23)
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Senior Contributor
45 reviews 45 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we stayed here as we wanted a nice place to stay while the Nyepi celebration was on, and we loved the look of the pool and the spa. We were not disappointed at all. The upstairs pool is amazing, there are loungers and cabanas, so get one of those and enjoy the sunshine and cool off in the pool.There are... More 

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Surabaya, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here on October 2014 using citilink promo, stayed 3 days 2 nights with paid IDR 500 only. Amazing price with stay at 5 star hotel in 3 days. So far i like that hotel, artistic lobby, spacious room, great view pool at the rooftop and beautifull pool at ground, comfortable room, location near ngurah rai airport and located... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel located in the middle of Sunset Road in Kuta Town. Along the stretch of the road, there is a lot of restaurants, saloons, spas and shops. so you can just walk to buy stuffs, eat or being pampered. there is even a small mall about a kilometer from the hotel. There is a Starbucks there. there is a... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed March 10, 2015

The architecture of this hotel is excellent! Artistic and modern. We stayed for 6 days 5 nights. The front office lady upgraded our room to a Deluxe (Room 5229) even though we booked for a smaller one, because we wanted a room of a higher floor with good wifi connection- she warned us that wifi on ground floor isn't so... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel boasts a beautiful open air lobby to welcome you at any hour of the day. Complete with infinity pools on two levels, a spa (we enjoyed a 2 hour massage & scrub for a low price), as well as a top rate restaurant roof- top with a variety of fresh menu items and great service all around. Currently... More 

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed February 10, 2015

I book the hotel stay through Groupon voucher.I stayed in this hotel only for 4 days 3 nights and i wished i could stay longer... Right from the time we arrive in the hotel compound till they send us to the airport , the staff was just amazing. They greeted you with a genuine and warm smile. the check in... More 

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artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Respected WEEN86, We are so happy reading your great comment and compliment to our teams and our services. And everyone feel very much appreciated for all their hard work and we will try to always do it better. Thank you and we all look forward to your next visit and please let us know if we could be of... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

A nice new hotel, good room design, good service, affordable food price and a wide (1,2 meter) twin bed which is very VERY helpfull for those who traveling with little childrens, it fit for 2 adults and 2 kids -yes you can now stop bringin your air bed to bali- Location is on the high way with restaurant and huge... More 

Was this review helpful? Yes 1
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Respected Hwely S, What a great compliment! Thank you. We are really happy to know that you and your family are enjoying your stay, our facilities and our staffs. We all look forward to your next visit. With Our Warmest regards, Komang Artana General Manager More 

Sydney
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 30, 2015

New, clean and good looking hotel. Even though is situated on one of the main road, room was quiet, but with noisy aircon. I wouldn´t mind to sleep only with open balcony, but there are no nets to stop the mosquitos. Big continental and indonesian breakfast on the rooftop, I loved the selection of local fruits and juices from some... More 

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Respected Lucilkaa, What a great compliment and thank you for that! I have shared your great comment to all our teams and they feel so happy about it. We look forward to your next trip to Bali. With our warmest regards, Komang Artana General Manager More 

Bandung, Indonesia
Top Contributor
95 reviews 95 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 10, 2015

I was quite surprise to find out that this hotel is impressively looking luxurious. We got big and spacey room. It has indoor shower, outdoor bathtub, full toiletries, big TV, locker and fridge. I dont quite like the breakfast though, because their bacon is beef bacon (i was expecting pork bacon). Service and staffs are VERY NICE. The laundry service... More 

Was this review helpful? Yes
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear SyellyGrace, Thank you! Your comment is very much appreciated and we are glad that you had an enjoyable stay with us. Great to know that our hotel location provides your needs and your family. We look forward to your next visit. Best Regards, Komang Artana General Manager More 

Perth
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 4, 2015

The pictures looked nice however it was not the case in real. When we arrived we did not get the room we requested and paid for through Expedia. We were told by the reception that any booking does not guarantee room type, and we have to accept what we are give. So that means if you book a queen then... More 

Was this review helpful? Yes 5
artana k, General Manager at BEST WESTERN PREMIER Sunset Road Kuta, responded to this review

Dear Pete99z, First of all, I would like to thank you for taking the time to let us know your stay stay experience during the holiday season of Dec to Jan 2015. Please accept our sincere apology for the shortfall of experience you encountered which is valuable for our improvement ahead. I have spoken individually to the department head related... More 

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