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The Kuta Beach Heritage Hotel Bali - Managed by Accor

#18 of 194 Hotels in Kuta
Certificate of Excellence
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Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta, Bali 80361, Indonesia (Formerly Kuta Beach Heritage Hotel)
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The Kuta Beach Heritage Hotel Bali - Managed by Accor
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The Kuta Beach Heritage Hotel Bali - Managed by Accor
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544 Reviews from our TripAdvisor Community

Traveler rating
    217
    228
    73
    21
    5
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125
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Mumbai
2 reviews
1 of 5 stars Reviewed yesterday NEW

The hotel room is very dirty, I find fair in my bathtub and very dirty bed sheet in hotle room when I stay. I wait two hour for housekeeping Come To help, and they come just take the hair away without recleain bathtub for me, I call and complain for five times, Finally I met duty manager to complain and... More 

Was this review helpful? Yes
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

we were 3 couples, in the reception there were at least 4 receptionists, we spend 45 minutes to do the check in, they wanted to charge the deposit of the 3 in the same credit card ( in total around 3000€) because was just 1 reserve, and they didnt understand that we wanted to split in 3 part one per... More 

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Chandigarh, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located adjacent to the beach. The location is good with very easy beach and market access, moreover it is close to the rocking night life Kuta is famous for. Rooms are decent with very good breakfast spread. Hotel is very professionally run. Had a pleasnt stay there.

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Ang Mo Kio, Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First day check in and was told 2pm(*as usual*) 3 rooms was booked....once we dropped our stuffs we all up for a swim at level 4.Everything seems still ok at this time.We went back for a shower and the time we stepped out...my in-laws room unable to re-enter to get his wallet so we might just think its a card... More 

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Zurich
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 2 nights there in early June & everything went smoothly: room was spacious & clean, rooftop pool & lounge bar view is amazing, Staff is friendly and the food served was very good. It was European quality & management at decent prices ;) I will return!

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ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review

Dear Trax511, I thank you for staying with us and am happy to know that you enjoy our facilities and the quality of the food.. I will pass your comments to the team to continue motivate it to perform. I am looking forward to welcoming you back soon. Cordially More 

Kuala Lumpur, Malaysia
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stay there for 2 night from 27 to 29 June. They upgrade us to Junior Suites (room 135) which is facing the beach. Super awesome. This hotel is located at the main road facing Kuta Beach and there is convenience store at the lower ground floor. No need to worry about the noise from the traffic as the sound proofing... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed at The Kuta Beach Heritage on June 28th after getting off a late flight before heading to our resort in Ubud the following morning. Great location on the beachfront and so close to the markets, shops and matahari etc. Staff were very friendly and organised anything we asked for quickly and without any trouble. Room... More 

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ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review

Dear Member, I thank you for staying with us and am happy to know that you had an enjoyable stay with us. I will pass your comments to the team to continue motivate it to perform. I wish to have the pleasure to meet you during your next visit. Cordially More 

Salatiga, Indonesia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This (rather new) hotel is well situated at the Kuta Beach Boulevard. Cross the road and you are ready for surfing and the beach life. The top roof swimming pool is nice and the breakfast in this place is (although I can think of better breakfasts selection) satisfactory. The rooms are nice, modern and big. Recommandable hotel, although not cheap.

Was this review helpful? Yes
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review

Dear Edo D, I thank you for your review and am happy to read that you had an enjoyable stay with us. I wish to have the pleasure to meet you during your next visit. Cordially More 

Wellington, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I could not fault this hotel. The staff are wonderful and friendly. My husband got sick and they were fantastic. I would definitely stay with them again and would recommend highly. We had a suite and it had the beach view so that would have made a difference. Great location

Was this review helpful? Yes 1
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review

Dear Diane H, I thank you for choosing us and am happy that your husband were well looked after. I appreciate that you had a wonderful stay in our property and that you valued the commitment of our employees. I passed your comment to the team as they surely are the main contributors to our success. I wish to have... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel's location was very good. The staff was very friendly and helpful. The breakfast was also good. Rooms also were very spacious and big. This was the perfect villa we could get in bali. This is a great hotel for vacation.

Was this review helpful? Yes 1
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review

Dear palak1233,, It is a pleasure to to read that you had an enjoyable experience on our hotel and you appreciated the quality of our breakfast and your room. I will be pleased to welcome you back during your next visit to Bali. Cordially More 

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