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Palloma Hotel Kuta

3.0 of 5 Jalan Dewi Sri I No. 8 | Jalan Dewi Sri I No. 8, Kuta, Bali 80361, Indonesia
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Palloma Hotel Kuta
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Palloma Hotel Kuta
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63 reviews from our community

Traveler rating
    17
    26
    13
    5
    2
See reviews for
17
14
4
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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New York, New York, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked to stay 2 nights jan 4th-6th left after the first night. The pictures on site have the perfect lighting its not as impressive in person. The room #522 the door frame wasn't sealed so we couldn't keep the mosquitoes out. The shower drained slowly causing the bathroom floor to flood, the towels were extremely worn and dingy, the beds... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

I experiencesd many hotels since I was kid. The staff are freaking awesome. They understand what I need and want. It's a 3 stars hotel but they offer a family and home during your stay. just love it. I enjoy my meal though I'm grouped as a fussy guest but they still treat me very well. Met a Dutch couple... More 

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1 review
3 of 5 stars Reviewed December 1, 2014

The room not so good, our air conditioner is not cool, so the room a little stuffy. same as the mini bar that given in the room, not cold, the mini bar is meaningless to provide in the room. Their breakfast is fine, indonesian food. I like to other their omelette. Overall is acceptable.

Was this review helpful? Yes
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear Suziie C, Thank you for sharing comment on TripAdvisor especially note on rooms, Air conditioner, and minibar. We have been done regular maintenance in each room for Air conditioner and Mini Bar to ensure the room temperature are well maintain as well as room condition. We are looking forward to welcome you back to Palloma Hotel Kuta and experience... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2014

Travelled to Bali for the first time this year (Nov 2014) and stayed at the Deluxe-Pool View Room at Palloma Hotel. I was blown away by the customer service, friendliness and efficiency of the staff. The asst managers Ismael and Joseph were great to talk to and find information about the surrounding areas and were always there to help out.... More 

Was this review helpful? Yes 3
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear Anant, Thank you for sharing very nice comment on TripAdvisor. We are really happy to note that you had a good experiences in Palloma Hotel Kuta. Your valuable commend on our service and Saffron Terrace will make us to serve our guest even better. We are looking forward to welcome you back to Palloma Hotel Kuta. Warmest regards, Yusep... More 

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Stay for 2 nights and everything was ok, the staff were helpfull, the room were clean not to mention they had a great bed, it was so comfy and the linen smells good, I was quite surprise they use King Koil bed in budget hotel. Swimming pool was quite big for this hotel, love it! They also have a small... More 

Was this review helpful? Yes 1
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear Mr. Thomas M, Thank you for sharing nice comment on TripAdvisor. We are really happy to note that you had a good experiences in Palloma Hotel Kuta. Your valuable commend will make us to serve our guest better and better. We are looking forward to welcome you back to Palloma Hotel Kuta. Warmest regards, Yusep Budiadi More 

Jakarta, Indonesia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 7, 2014

Visited Palloma Hotel Kuta few times for having late lunch at Saffron Terrace, using the meeting room and a nite stay. The hotel location is just right in the heart of the city but not exactly at the main road which allows us to have a quite sleep. The Saffron Terrace offers menu selection of local and western. The hotel... More 

Was this review helpful? Yes
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear Cacay1973, Thank you for your kind valuable respond on TrpAdvisor and sharing your experiences to us. Your complimentary commend to our staff will definitely deliver to the staff concern. We are looking forward to welcome you back to Palloma Hotel Kuta. Warmest regards, Yusep Budiadi More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2014

We stayed here for 2nights, before we took our plane home. When we booked(1day before), we could choose between 1st or 2nd floor. Rooms are clean, good shower. Friendly staff but as in most hotels they were formal. Breakfast was with buffet with rice, chicken, fruit, eggs, orange juice, coffee, tea,.. I just had the feeling the staff doesn't trust... More 

Was this review helpful? Yes
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear Geoffrey M, Thank you for your comment on TripAdvisor. We are really happy to note that you enjoy stay in Palloma Hotel Kuta. I would like to inform you that we have policy to check our room for all departure guest and the reason is to ensure nothing left behind i.e mobile phone, shirt, etc... It is just standard... More 

Quezon City, Philippines
Top Contributor
55 reviews 55 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 22, 2014

I made a last minute reservation with them and luckily, I was able to get a room considering it was only for one night. Coordination was smooth with all my inquiries promptly answered via email. The staff at the front desk were all helpful and exhausted all efforts to answer a lot of queries and a few requests. A small... More 

Was this review helpful? Yes
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear GoodKrama, Thank you for sharing your valuable comment on TripAdvisor. We are really happy to note that you had a good experiences in Palloma Hotel Kuta. I have convey your comment to our house keeping team and ensure not to happen again to all our guest. We are looking forward to welcome you back in the near future. Best... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014 via mobile

Staff very responsive to help us, not far from Kuta Beach. Room is simple and cozy to stay. This hotel recommended if you stay in Bali and we will back in this hotel to get the best service.Thankyou All Staff Palloma Hotel Kuta Bali.

Was this review helpful? Yes 1
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear Mr. Biyantara, Thank you for sharing nice comment on TripAdvisor. We are really happy to note that you and your colleagues had a great experiences in Palloma Hotel Kuta. We do hope to welcoming you and your colleagues back in the near future. More 

1 review
4 of 5 stars Reviewed September 1, 2014

Really impressed with the cleanliness of the hotel rooms, lobby etc... the rooms are small but really cozy and clean. The staffs are all really friendly :) The hotel is located in a street so it is really peaceful. Also, there are many wonderful restaurants within walking distance from the hotel like Wing Dome, Dim Sum Inc, Gourmet Cafe, Cosmic... More 

Was this review helpful? Yes
Yusep B, General Manager at Palloma Hotel Kuta, responded to this review

Dear Charlene F, Thank you for sharing nice comment on TripAdvisor. We are really happy to note that you and your boyfriend had a great experiences in Palloma Hotel Kuta. I have convey your compliment note to our staff. Currently we are in the progress of switching our internet provider in order to supply the wifi better within hotel premises... More 

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Additional Information about Palloma Hotel Kuta

Address: Jalan Dewi Sri I No. 8 | Jalan Dewi Sri I No. 8, Kuta, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palloma Hotel Kuta 3*
Number of rooms: 48
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Also Known As:
Palloma Hotel Kuta Bali

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