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Fontana Hotel Bali

#7 of 195 Hotels in Kuta
Certificate of Excellence
Jl. Dewi Sri 68, Legian, Kuta, Bali 80361, Indonesia
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Fontana Hotel Bali
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447 Reviews from our TripAdvisor Community

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Traveler rating
    238
    156
    41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (447)
  • Mar-May only
    (125)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (106)
All months
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed there for 4 nights, family with 3 children with connecting rooms. Nice and clean modern rooms. Friendly but very slow staff...breakfast was good (apart from the coffee). We had a balcony but there was no chairs... Nice pool area but if you are looking for the sun you might as well go to the beach since the poolarea... More 

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western australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had been on TripAdvisor researching this hotel for a while and finally took the plunge and booked hoping for the best (in which we are still here as I write this) and I'm glad we did. Nothing is too much trouble for the staff always greeting you with a smile in which you feel very welcomed. We have a deluxe... More 

Was this review helpful? Yes 2
Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Baliaddict_13, Thank you for staying at Fontana Hotel Bali during your holiday in Bali. We really appreciate your wonderful review on our facilities and service. We will share this good review to our staff to make sure they know that their incredible hard work does not go unnoticed. We are looking forward to welcoming you again in the future.... More 

Pune, India
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I had traveled in July 2014.Hotel is located not too far from the airport(some 10kms from airport i reckon). The staff are very friendly and people working over there are courteous.They are always ready to make your stay wonderful and memorable.The rooms are spacious.I especially liked their bathrooms.The House Keeping staff checks in once a day to change the water... More 

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Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Indianflavor, Thank you for taking the time to share your impressions on our facilities and service. We are glad to learn that you have enjoyed our room and breakfast. Providing excellent service is our main priority and it is wonderful to know that our staff went above and beyond during your stay. We hope to welcome you again in... More 

Greater Noida, India
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 weeks ago

Hotel is very conveniently located. They take care of all thongs which make your stay comfortable and memorable. Room is good. and well maintained. Staff is responsive and friendly. Food was good and had variety. Would definitely like to come again and stay in this Hotel.

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Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Dkrai54, Thank you for taking the time to write a wonderful review of our facilities and service. We are glad that you have enjoyed your stay at Fontana Hotel Bali. Providing great service is our top priority and it is wonderful to learn that our staff went above and beyond on your stay. We hope to welcome you again... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 5 weeks ago

Enjoyed the hotel very much. Staff were courteous and helpful. A little out of the way, but not a big problem. There was a free shuttle bus to bring us into town. Breakfast was buffet style and you could also ask for specially brewed coffee such as Lattes which they would not hesitate to brew at no extra cost.

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Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Krazygaal, Thank you for taking the time to share your pleasant experience during your stay at Fontana Hotel Bali. We really appreciate your kind words and positive response. We are looking forward to welcoming you back in the near future. Warm regards, Kunti Puspita Sari Marketing Communications Manager More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Went over with a friend and her 2 year old and we had adjoining rooms. The pool was fantastic for his age as they had a portion that was only like a wading pool but other than that I wouldn't go back with a family. You couldn't walk anywhere as there were no footpaths on the street outside and there... More 

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Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Ozgal11, Thank you for taking the time to share your impressions of our facilities and services at Fontana Hotel Bali. Your positive feedback and concern is really appreciated while we are improving ourselves to always deliver a better service to our guests. We hope we could welcome you back anytime soon! Warm regards, Kunti Puspita Sari Marketing Communications Manager More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is well priced, it's a $2.59 taxi ride to major shopping malls and the beach, and the staff are exceptional. We have stayed here twice with no worries whatsoever, have been greeted by friendly faces every time we get near the lobby of see a staff member in a hallway, and have been treated to excellent customer service... More 

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Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Steve P, Thank you for choosing Fontana Hotel Bali again for your accommodation during your holiday in Bali. We really value your trust in us as well as your wonderful review on our facilities and service. We will share this good review to our staff to make sure they know that their incredible hard work does not go unnoticed.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 29, 2015 via mobile

The hotel looks fancy in photos but has a very dull vibe. The service is poor and they charge you even for water. The rooms are basic and don't offer much. Looks like they want to make money off you in every way they can. The only thing I liked about our stay was the shower other than that it's... More 

Was this review helpful? Yes 2
Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Samreen S, Thank you for taking the time to share your impressions on our facilities and service. We are sorry that you have encountered such shortfall in experience during your stay. Your concern is appreciated while we are improving ourselves to always deliver a better service to our guests. We hope that this experience will not discourage you to... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2015

Just stayed at the Fontana with my family on a holiday. We stayed in a family room and were surprised with how much space there was. We're given a king bed and two single beds for my teenage kids. Only a A$1.50 cab ride or 20 minute walk away from all the action in Legian it is great for a... More 

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Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear Anthony W, Thank you for taking the time to share your pleasant experience during your stay at Fontana Hotel Bali. We appreciate your kind words and positive feedback. We will share this good review to our staff to make sure they know that their incredible hard work does not go unnoticed. We are looking forward to welcoming you again... More 

Surrey, Canada
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 24, 2015

We stayed here in april and I am sorry I just got time now to rate! Mini checked us in everything was perfect and she made sure we were taken care of from the day we arrived to the day we left. I really hope they move her up the ladder in the hotel as we were really impressed with... More 

Was this review helpful? Yes 1
Fontanahotelbali, Public Relations Manager at Fontana Hotel Bali, responded to this review

Dear 137carmel, Thank you for taking the time to share your pleasant experience during your stay at Fontana Hotel Bali. We appreciate your kind words and are pleased to learn that you and your family enjoy our facilities and services. Our staff would be pleased to hear this as they would know that their hard work did not go unnoticed.... More 

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