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Grand Inna Kuta

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Jalan Pantai Kuta No.1 | PO Box 3393, Denpasar, Kuta, Bali 80361, Indonesia
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Grand Inna Kuta
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Grand Inna Kuta
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662 reviews from our community

Traveler rating
    159
    285
    134
    45
    39
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146
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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    (662)
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    (146)
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    (212)
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    (133)
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Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked this hotel because it's just next door to Hard Rock Hotel where my Mum stays with my kids. The Hotel is walking distance to everything you want in Kuta and also have access to the beach from the Hotel. Breakfast is good with variety of food. Check in&out so easy and quick and the staff are so friendly... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed in Grand Inna Kuta hotel for 4 days 3 night.I bring my parent,my sister's family and my brother..we were all 8 pax..my 2 nephews really love and happy stayed in this hotel because at any time they can go to the beach..this hotel had private access to Kuta beach..also they have nice pools.The big one is Kelapa... More 

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perth
Top Contributor
81 reviews 81 reviews
21 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 1 week ago

Thankyou Yenni for organising our rooms and making our 2 stays within 2 weeks of each stay awesome. Rooms are very well cleaned. breakfast was great , something for everyone. people were slightly rude around the breakfast buffett. Only complaint is that the pools are way too warm when all you want is to be refreshed. its close to the... More 

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Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

we were pleasntly suprised by hotel , staff very friendly , the pools were brilliant and breakfastr was nice , will def be going back, the beach is so close that a walk through the main building and your right there , what out for the retailers on main street , pushy , just say no

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Darwin
Top Contributor
92 reviews 92 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel through Expedia at a good rate. This review is an honest although somewhat negative record of our stay. I completed the hotel review card before we left and asked them to contact us as I did not like writing negative reviews. We left a week ago and have not had any contact with the hotel since.... More 

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Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The refurbished rooms are beautiful.. Can't wait to stay there in September 2015. The beach wing overlooking Kuta beach is soooo beautiful. Both pools are lovely one has a swim up bar and the other pool has a two kiddy pools. Very family orientated.. Yummy breakfast too 😀

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Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've said it all before. Hotel location is right on Kuta beach. Step right onto the sand and take in the sunset. Hotel staff still as friendly as ever. Service and meals are great. Looking forward already to next time!

Was this review helpful? Yes 2
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear Paul R, Thank you for visiting Grand Inna Kuta once again and your kind comments. We are all looking forward to welcoming you back again soon. With kind regards, Peter Stolk General Manager More 

Perth, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Grand Inna with our two sons aged 16 and 19 for 11 nights in the old Bali Wing in two connecting rooms. The rooms are an older style, and the bathrooms could do with an upgrade, but the beds were comfortable and the rooms were cleaned every day and provided with fresh linen... More 

Was this review helpful? Yes 3
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear JOhn1960, Thank you for choosing Grand Inna Kuta for your family holiday. I was delighted to read that we met up to your expectations and you thoroughly enjoyed our location which indeed is rather unique with all what Kuta has to offer within walking distance besides having the beach on our doorsteps. Your kind comments have been shared with... More 

snug
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot thank Grand Inna Kuta enough for what they done for us. 2 Families travelling together 2 adults/2kids in each family, 3 rooms to cater for us, with the requests all catered for. Had some issues with 1 room, with bathroom flooding, maintenance sent straight to fix, then had issues with A/C not working, and with my son not... More 

Was this review helpful? Yes 1
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear rachaelmSnug, I was pleased to read that you and your families had an enjoyable holiday. Thank you for your kind comments regarding the buffet breakfast and the food served at the poolsides besides your compliments about the service team. Please accept my apologies for the maintenance issues you encountered but was happy to note that these matters where solved... More 

Perth, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My second stay after a two day stay in February. They made me feel like family and went above and beyond to make sure everything was organised to make our stay awesome. Staff are wonderful and the deluxe rooms fantastic. Central to everything and right in the beach. Can't wait to return.

Was this review helpful? Yes 2
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear Roslynn66, Welcome back again after your first stay in February 2015. Thank you for your kind comments and have once again passed these on to my staff. We are all looking forward to welcoming you back soon again. With kind regards, Peter Stolk General Manager More 

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