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Ramayana Resort & Spa

#19 of 215 Hotels in Kuta
Certificate of Excellence
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Jalan Bakung Sari, Kuta, Bali 80361, Indonesia
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Ramayana Resort & Spa
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1,299 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

What can I say but great. The staff were attentive, kind and friendly. The check in was a bit slow but kindly welcomed with a drink and comfy place to sit. Location is tops, walk to the beach and kuta sqaure with ease! The restaurant was so nice for dinner with good prices. The pool was clean with the bar... More 

Helpful?
Thank ChaiGuy
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great location, rooms are exactly what you would expect for the money you are paying. Great jungle vibe, pool is excellent, breakfast is great! The hotel can arrange a scooter for you, free push bikes, top notch spa on-site along with several reaurants and bars.

Helpful?
1 Thank Mitch R
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear Mitch R, our valued guest. Thank you so much for your 5-star review on the TripAdvisor about your satisfied stay at The Ramayana Resort & Spa recently. We are most happy reading it. We do look forward to welcoming you back again soon. With best regards Irawan PR Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this place. The staff are truly wonderful and will go out of their way to hep you with anything. The rooms are great, I love the street view rooms, and being able to watch the hustle and bustle from the balcony. Sitting by the pool and having lunch from the awesome menu is a huge favourite. but no even... More 

Helpful?
1 Thank Raquel W
Melbourne, Australia
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked to stay here last minute and probably should of researched a little more. For the price we paid it was good value however we were in the building with no lifts and on level 4 Wow not really what I was up for I asked about an upgrade to the building with lifts however they said they were... More 

Helpful?
1 Thank MelisaP779
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear MelissaP779, our valued guest. We are most concerned about your comment on TripAdvisor which indicated your dissatisfaction with our services. About the unavailability of a higher category of rooms, we could explain that we do experience high occupancy at times where we are unable to fulfill a wish for an upgrade or a change of rooms, we are very... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my mum stayed here last year, first time for me second time for her. Such an amazing hotel, very clean, great location close to everything you need and the staff were super friendly. Would definitely stay here again and can't wait to stay here again

Helpful?
Thank laurenHS96
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear LaurenHS96 our valued guest Thank you for your review on the TripAdvior about your pleasant experience staying at the Ramayana Resort & Spa. We are indeed in the centre of Kuta and close to everything. We look forward to welcoming you back again soon. Thank you and with best regards Irawan PR Manager. More 

Kusadasi, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Still here after 10 days friendly helpful staff room good air con great restaurants in hotel complex when in the pool you wouldn't know you were in the middle of Kuta checked in early no problem straight into room would definitely stay again

Helpful?
1 Thank Phil M
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear Phil M Thank you very much for your comment on the TripAdisor about your very enjoyable stay at the Ramayana Resort & Spa, where you have liked our facilities and services. Thank you and we look forward to being of service to you again during your next visit. With warmest regards Irawan PR Manager More 

Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location is the middle of kuta. Closer to beach n discovery within walking distance. Hotel room n facilities is superb. Staff service is good n Knowledgable. They understand english. Room were upgrade for free.

Helpful?
Thank rozanao2016
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear Rozanao2016 Thank you so much for your wonderful review on the TripAdvisor about your pleasant stay at the Ramayana Resort Spa. We are very happy to know that you have found our facilities and services quite acceptable. Thank you and we do look forward to welcoming you back to Bali and Ramayana Resort & Spa in the future. With... More 

Winnipeg, Canada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in two types of rooms. Deluxe rooms are OKay! A/C barely managed to keep the room cool. The executive type rooms are soo much better- a/c works so well and the rooms are comfortable. People at the frontdesk very helpful when I lost my phone in a cab (found it again thanks to their help!). blue bird cabs to/from... More 

Helpful?
Thank Siddharth K
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear Siddharth K, our valued guest Thank you so much for choosing the Ramayana Resort & Spa to spend your holiday in Bali. We are pleased that you have had a very enjoyable stay with us as you mentioned in you review on the TripAdvisor. We certainly look forward to being of service to you again in the future. With... More 

Kolkata (Calcutta), India
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Perfectly located .that is the plus. .rooms are small.staff just opens the door without knocking for cleaning that too at 8 in the morning. extensive menu but as per the hotel it's not available most of the times.the hotel has mantained the property very well but the staff is kinda laid back and ignorant about services to be provided.Check in... More 

Helpful?
Thank KshitijKhanna
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear KshitijKhanna, our valued guest. We are very sorry to read about your not-too-happy stay at our hotel. Thank you for your feedback about the services of our staff...particularly about the early cleaning service. Just want to inform you that the official checking in time is 14:00 hours, because if the room is vacated at 12:00 (check-out time) we certainly... More 

Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 7, 2016

Stayed here for the second time and couldn't have been happier.Food at the restaurants couldn't be faulted again.We stayed in the club rooms which we thought was great value for the size and quality of the room.Location to the beach,markets,bars and restaurants was spot on.Stadium bar down stairs was a perfect spot to wait for the missus to get ready... More 

Helpful?
Thank Craig F
ramayanaresort, Public Relations Manager at Ramayana Resort & Spa, responded to this review

Dear Craig F Our valued guest Thank you for staying at the Ramayana Resort & Spa for the second and we are happy to know that you were enjoying your stay this second time around. Thank you for your support, and we do look forward to welcoming you back in the future. With best regards Irawan PR Manager More 

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