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All 338 Kuta hotels

Ramayana Resort & Spa

4.0 of 5 Resort   |   Jalan Bakung Sari, Kuta, Bali 80361, Indonesia
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Ramayana Resort & Spa
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78%
Ranked #75 of 338 hotels in Kuta
Certificate of Excellence 2013
A recent review
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749 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Ramayana is in an eexcellent spot. 2minute walk to the beach. Across the road from markets. In between 2 shopping centre's. 5minute walk to Waterbom park. Excellent area to experience a great part of Bali. The resort has 2pools-1 with a waterfall and the second has a kids pool within it. The rooms are clean and the staff is extremely... More

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desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear De G, our valued guest. Thank you for choosing the Ramayana Resort & Spa for your Bali Holiday. We are very happy that you have been very pleased with our facilities and our services. Thank you for your great 5-star review on TripAdvisor. Looking forward to being of service to you again in the future. With best regards The... More

Perth, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

We have stayed at a few places in Bali recently and this has to rank very well due to it's location mainly, but also the friendly staff and great amenities at hand. We stayed above the Stadium on L7 with a view from our balcony across the pool area The room was fine, no complaints at all Looking forward to... More

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desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear Greg S, our valued guest from Perth, Australia Thank you for your very good review on TripAdvisor about your stay at our hotel. You liked our great location, great facilities and the fine services of our staff. We certainly hope to be able to serve you again at the Ramayana Resort & Spa soon in the future. Thank you... More

perth western australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Yes you herd it rock hard beds. My back was killing me every day and I had to go to the spa twice to smooth out the wrinkles. The foot paths are dangerous and uneven,the restaurant tables and chairs are filthy and sticky. Loved the service and promptness. Rooms we're clean but needed an upgrade. My wife Anne and I... More

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desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear Steve J, our valued guest from Perth, Australia Thank you for your review on Trip Advisor about your stay at Ramayana Resort & Spa recently. We are concerned noting your dissatisfaction mentioned above. We apologize for the inconvenience it has caused you. We are actively working to improve our product & services, and your feedback has proved to be... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I was at Ramayana over the weekend and it was an awesome experience altogether for me and my family..The staff were courteous, ever smiling, honest in their talk and very very welcoming. I have hardly had such an experience before and for all the 4 days we stayed, there was never a shortage of their hospitality. A special mention about... More

Was this review helpful? Yes 1
desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Mr Kumar K and family, our valued guests from Singapore, Singapore It is so good to read your comments on TripAdvisor about your stay at Ramayana Resort & Spa. Thank you for the time you have spent this great and pleasant review. We make sure that Putu Sumardita and Resa Septian will know about your appreciation...we are proud of them... More

Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have just returned home from Bali, we recommend this hotel for the staff, they were wonderful, so friendly and smiling all the time. The only person that put a dampener on it was a lady at the pool bar when my husband went to ask for some ice, she got angry with him asking if he... More

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desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear Anne J. our valued guest, Thank you fot taking the time to provide us with valuable feedback on our facilities and services, as it is our hope to able to serve you better in the future. Your constructive feedback has given us the opportunity to work with our team to improve our services. We apologize for the girl at... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Reasonable value for money but I have got better in Kuta. Very beautiful grounds and nice restaurant - the gardeners are the star of this place. Room was a bit tired and dark. Breakfast OK but not amazing.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear Ian T our valued guest. Thank for staying with us. You liked our lovely grounds and great location. -and not too happy with your room. We do look forward to welcoming you back in the future. May we suggest to check our special room on top floor called The Resort Club. Spacious room and spacious bathroom...plus special privilege to... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ramayana enjoys a great team of managers who receive great support from their staff. Young Dian @ Front desk and Resort security reception is a very competent and talented guest relations person; along with Bini and the other staff maid our stay; as usual first class. A complement to Mr Bani and his leadership. The Kitchen led by one... More

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desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

5 of 5 stars Reviewed 6 days ago Dear John our valued guest, Thank you for your great review “Good luck Pierre! Hard act to follow” We are very happy to know that you have enjoyed our fine facilities and extra services of our staff like Dian, Dini etc... We really look forward to welcoming you back to the Ramayana... More

Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Before we went on holiday my husband broke his ankle we had already booked our holiday before hand and this could not of been a better choice of hotel to use. It was very convenient with all the restrauent access and the staff were wonderful so helpful. The afternoon tea was a nice option and made even better by the... More

Review collected in partnership with this hotel

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desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear Joyce S from Perth, Australia Thank you for staying at the Ramayana Resort & Spa recently. We are very happy to know that you have enjoyed your stay with us and was impressed by the services of Ida at the Gabah Restaurant. We do look forward to welcoming you back to Ramayana Resort & Spa so you can enjoy... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A property which is right in the midst of Kuta, with a very friendly and helpful staff in the management. I travelled in Jan 2012 and my wife was sick at that time, we requested the counter staff if they could give us a better and a convenient room which is easily accessible, they acknowledged our request and placed us... More

Was this review helpful? Yes
desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear Mr Arpanmshah from Singapore Thank so much for your review on TripAdvisor giving us the top 5-star rating. It is great to know that you have had a most wonderful stay with us. We always want to do the best for our guests. Thank you and we look forward to having you back again at the Ramayana Resort &... More

Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our second time staying at the the Ramayana. Both times exceeded expectation couldn't complain about one thing, rooms clean, bathroom clean, very comfortable bed, and the staff always helpful. Great location as the beach is 2 mins walk away and shops very close by in all directions. The price directly on there site is the best we found... More

Was this review helpful? Yes
desirewithinreach, Manager at Ramayana Resort & Spa, responded to this review

Dear Lee j, our Valued Guest from Perth, Australia Thank you for your wonderful 5-star review on Trip Advisor about your second stay at our hotel. /we are happy to know that you have enjoyed all the fine facilities, including our central location and also our warm services from our staff. We do look forward to welcoming you back to... More

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Additional Information about Ramayana Resort & Spa

Also Known As:
Ramayana Hotel
Ramayana Resort And Spa
Ramayana Resort Kuta
Ramayana Resort & Spa Bali/Kuta
Address: Jalan Bakung Sari, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Kuta
#25 On the Beach Hotel in Kuta
#42 Family Hotel in Kuta
#50 Luxury Hotel in Kuta
#60 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramayana Resort & Spa 4*
Official Description (provided by the hotel):
Located in a heart of Kuta, Bali, the resort is hidden away in a tranquil tropical garden, complete with serene koi pools with cascading water features providing the soothing sound of running water. Close to International airport, Kuta Beach, Kuta Art Market, Shopping Center (Discovery Mall, Kuta Square, Kuta Center, and 5 star shopping mall "Kuta Beach Walk"), Food Center, Water bomb, and only walking distance to Night Club. ... more   less 
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