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Hard Rock Hotel Bali

Travelers' Choice award winner
4.0 of 5
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Jalan Pantai | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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Hard Rock Hotel Bali
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Ranked #41 of 194 Hotels in Kuta
A recent review
3 of 5 stars Reviewed May 14, 2013
JocelynHML Singapore
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2,372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (468)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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There are newer reviews for Hard Rock Hotel Bali
See the most recent reviews
Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 14, 2013

Having recently stayed in Hard Rock Hotel, we agree with previous reviewers' that this hotel is more for family's vacation. We booked for a Deluxe Premium room (supposedly renovated rooms) and it was meant to be part of my birthday celebration. Weeks prior to arrival, there was emails exchanged with reservation department to check on our requests (high floor, quiet... More 

Was this review helpful? Yes 2
GeneralManagerHRHB, General Manager at Hard Rock Hotel Bali, responded to this review

Dear Guest, Please accept my sincere appreciation for taking the time to share with us your recent experiences at the Hard Rock Hotel Bali. We are pleased to know that your birthday surprises touched you. The team at the Front Desk are very sorry for the delayed check in as the guest due to check out at 12 noon called... More 

Surabaya, Indonesia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2013

My 4-years-old daughter said, "This is the bestest hotel ever!" I booked this hotel through its website (with a good rate for Indonesian citizent/KITAS) because we need hotel that: accommodate 2 adults and 2 kids in one room (with 2 double beds), close to the beach, close to the airport (we need to catch a morning flight) and has a... More 

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Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

Like others, I was somewhat concerned about the fairly polarised reviews on this site, so my expectations were kept in check. Overall, I was very pleased by almost all facets of our stay. We primarily chose the Hard Rock because of its central location, as we wanted to be able to walk everywhere (which we did). Airport transfer (at 2am)... More 

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 8, 2013

This Hotel has the best pools in Bali. Great for the kids and families.The cabannas are great but are expensive, but highly recommend you book one at least once. Food around the pool is expensive, and you are charged for ice if you want it to come in anything bigger than a glass. Security search you each time you go... More 

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 7, 2013

This place has an amazing pool area and is in a great location. But the drink prices are ridiculously expensive in comparison to other places in Bali. The rooms could do with a revamp. But great place to stay if you drink elsewhere.

Was this review helpful? Yes 1
GeneralManagerHRHB, General Manager at Hard Rock Hotel Bali, responded to this review

Dear Guest, Thank you for your stay at Hard Rock Hotel Bali and kind comments on our pool, which is Bali's largest free-form swimming pool with its own Sand Island. For the benefit of other readers, please be informed that bar prices vary from bars to entertainment venues. The Hard Rock Hotel Bali choose to be a responsible server of... More 

Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 7, 2013 via mobile

It's ideally located! Speaking about Kuta, I don't see other choices as other hotels tend to wear out fast. Rooms are just terrible... Clean but much too simple especially for the price... Service is fair but the staff is very friendly. It is a mixed experience but not a bad one...

Was this review helpful? Yes 2
Bunbury, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2013

I stayed at the hotel for 10 days in April 2013 with my family including 6 children (age range 3 - 16). The reasons I would recommend this hotel for families is: 1: Without doubt the outstanding feature of this hotel is the wonderful staff. This was my first visit to Bali and I was a little apprehensive prior to... More 

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 3, 2013

We have just spent the past week at the hotel and are about to check out.... Having read many reviews of the Hardrock Bali we were not sure what to expect of the hotel, but most of our concerns were not issues. We read much about smelly rooms and hallways, we did not notice any smells at all, in fact... More 

Was this review helpful? Yes
GeneralManagerHRHB, General Manager at Hard Rock Hotel Bali, responded to this review

Dear Guest, Thank you for your recent stay at Hard Rock Hotel Bali and kind comments on our pool, which is Bali's largest free-form pool with its own Sand Island. We're pleased to know that you and the whole family enjoyed your stay despite few issues raised. We shared your feedback with our colleagues and will endeavor to manage them... More 

Broadbeach, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 3, 2013

hi all just came back from 10 nights in suite room hard rock bali ,'fantastic 'room cleaned twice a day to perfection,super friendly staff ''must mention gdae waiter on the cabbanas 'you rock' best service ever .if you book suite room you have the choice of two eating places 'around the pool or upstairs .we sat up stairs buffet awesome... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed May 2, 2013

my husband and I along with our 6yr old daughter, my friend and her 16 yr old son have just returned on the 30th of april from an 8 day stay at Hard Rock, we have nothing but good to say about it! all staff members were extremely friendly, helpful and always polite. The food at Splash restaurant by the... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Pool area(29)
  • Kid Club(23)
  • Great location(8)
  • Deluxe room(7)
  • Live bands(4)
  • Friendly and helpful(3)
  • Buffet breakfast(3)
  • Day bed(3)
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Beach (4)
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Chill Out Pool (14)
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Deluxe Premium (19)
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Kids Suite (50)
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Loft Room (25)
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Luxury Kids Suite (55)
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Luxury Suite (49)
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Main Pool (47)
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The Hotel (31)

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