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Hard Rock Hotel Bali

Travelers' Choice award winner
4.0 of 5
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Jalan Pantai | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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2,377 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Galway, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night after flights were cancelled out of Bali. Queues to check in were very long, but this may have been just because they had a sudden influx of guests that were stranded, like us. Our room was only ok, I thought more like a hotel room that I would have paid $50 for rather than... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here with two children (aged 5 and 6) and we had a terrific time. Close to shops, waterbom park, day trips and the zoo. Could not fault this hotel. Highly recommend for price, location, and families. The pools are fantastic, the staff are wonderful.

Was this review helpful? Yes 1
Geelong, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first trip to Bali and we were a little unsure as to where to stay. I looked on the Internet and found this place. I went with my husband and 2 kids (Age 6 & 8). Well what can I say???? This was the best place ever for a family to stay at. Everything was clean and... More 

Was this review helpful? Yes 1
Brugg, Switzerland
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Just stayed a couple of days in Hard Rock Hotel with my family. The room was rather small but not expensive at all. Very good location. Just cross the street and you are at the beach. Five minutes walk to Kuta Square and to Beach Walk. Even though we normally went to the beach for swimming the pool area is... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Nils A It gives me great pleasure to know that you enjoyed your stay with the Hard Rock Hotel Bali and am very happy to hear that our team went out of their way to look after you and your family. Our band members are our greatest asset and we are really proud of it. Do check out our... More 

Melbourne
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 13 nights initially in the Rock Royalty area. The staff are fantastic, welcoming and very professional. Three, Rain, Rainy and Jos just to name a few. The chill out pool is so much quieter than the main pool. Plus around the chill out pool are small size cabanas that are very relaxing and free! Included with Rock... More 

Was this review helpful? Yes 1
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Family_Cat_of2 I would like to thank you for choosing to stay at the Hard Rock Hotel Bali during this vacation. I am glad you had a very enjoyable stay with us and that you and your family managed to take advantage of our cool facilities we have. It is nice to see that the Rock Royalty program made you... More 

A TripAdvisor Member
2 of 5 stars Reviewed 5 days ago NEW

At the end of a two week holiday to bali we stayed 4 nights at the hard rock. We thought we would finish our trip on a high. So wrong. The bathroom and shower very dated and average. The rooms were extremely noisy with people coming and going through the night. There were balconies but no room to sit. Upon... More 

Was this review helpful? Yes 1
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Tripadvisor member Thank you very much for staying at the Hard Rock Hotel Bali recently. It is unfortunate that you have misunderstood the concept of Hard Rock and that you did not like the hotel. For your information, the concept of Hard Rock is about modern lifestyle and entertainment and this translates into everything we offer and do which... More 

Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband went to Bali in Aug 2011 and travelled from South Kuta to the north area of Lovina visiting many places and staying in many hotels. Hard Rock Bali Hotel is one of the best places to stay in Kuta if you want to relax and have a great time without having to worry about security, cleanliness, quality and... More 

Was this review helpful? Yes 1
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Amantoanelli Thank you very much for staying with us at the Hard Rock Hotel Bali. I personally would like to thank you for being a loyal rock star and for taking the quality time to write this review. I do hope you had the chance to experience our Rock Royalty Level which includes the benefits fit for rock stars... More 

common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great family hotel, our kids love coming here. It is close to everything you want to be close to. The pool is amazing with its large sand island but the best thing about the Hard Rock is the staff. Everyone is so happy and friendly, even the security and cleaning staff will give you a smile and... More 

Was this review helpful? Yes 4
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Brad J Thank you very much for choosing the Hard Rock Hotel Bali for your holiday. I really appreciate reading the comments about the great service you experienced from our team. I do hope you had the chance to experience all we have to offer, especially with the new BoomBox, Rock Royalty Level Program for rock star services, the... More 

Melbourne
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I conceded to the other members of the family to stay here and it really wasn't all that bad. I haven't stayed in Kuta since 1980 and had no intention of doing so! Arrived to our superior deluxe room late at night to find no beds made up for our two children. This was thankfully rectified quickly. Room was really... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear KDMelbourne I'd like to thank you for choosing to stay at the Hard Rock Hotel Bali during this visit. I must say you definitely made the right choice. I appreciate that you took the time to write this review where you had a great stay overall, especially with the mention about our breakfast at Starz Diner, the Lil Rock... More 

Hotel Review Summarization

What travelers say

  • Pool area(29)
  • Kid Club(23)
  • Great location(8)
  • Deluxe room(7)
  • Live bands(4)
  • Friendly and helpful(3)
  • Buffet breakfast(3)
  • Day bed(3)
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Beach (4)
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Chill Out Pool (14)
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Deluxe Premium (19)
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Kids Pool & Waterpark (13)
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Kids Suite (50)
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Loft Room (25)
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Luxury Kids Suite (55)
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Luxury Suite (49)
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Main Pool (47)
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The Hotel (31)

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