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Hard Rock Hotel Bali

Travelers' Choice award winner
4.0 of 5
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Jalan Pantai | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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1 room 1 guest
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Hard Rock Hotel Bali
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2,426 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (479)
Date | Rating
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  • All months
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Townsville, Australia
2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We seriously had the best family holiday. Four adults and two children (nearly four and six month old). We paid extra for rock royalty which was a great experience. Not sure I would worry about this upgrade next time though. Rooms great and so we're staff. We booked a poolside kabana most days which was great for shade and for... More 

Was this review helpful? Yes 1
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Rebecca L Thank you very much for staying at the Hard Rock Hotel Bali during this vacation. I am delighted to see that you have lived up to our expectations as a rock star by experiencing the Rock Royalty Level during your stay. Our band members are our greatest asset and we are truly proud of the team. I... More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our kids first time to Bali. The staff were amazing. The hotel was amazing. So convenient. We spent so much time in the pool as it was so big and had the beach part for the kids to play on. Also the food was very well priced

Was this review helpful? Yes 2
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Annie2210 Thank you so much for choosing to stay at the Hard Rock Hotel Bali with your family. I really appreciate that you took the time to write this review and that our service and facilities really made your stay a wonderful experience. Please stay tune with our future offers and happenings in our hotel and i shall look... More 

Sydney, Australia
Level Contributor
5 reviews
2 of 5 stars Reviewed 2 days ago NEW

Stayed there for 2 nights in July and was very disappointed. Photos make the hard rock look like the place to be but in reality it is very over priced for what you get. Balcony was tiny, had to step over a day bed to get to it and then only one person could be on it at one time... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear SimoneCrocker Thank you so much for choosing to stay at the Hard Rock Hotel Bali during your recent vacation. It is unfortunate that our hotel did not fit into what you are looking for. I like to explain that there are a total of 418 rooms with various room types catering to every individual taste and preferences and it... More 

Adelaide, Australia
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back to Adelaide after 2 weeks staying @ hard rock for the 6th time. What can i say apart from feeling like I'm a part of the hard rock family. These guys get to know you on a personal basis & treat you like good friends not a guest. Rose & putri are amazing in the star diner... More 

Was this review helpful? Yes 2
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Michael D I would like to thank you for being our loyal and returning rock star. I am very happy to know our authenticity in service really paid off. I will definitely pass on the great comments to Rose, Putri and the rest of the team. The Hard Rock Hotel is truly a different experience and that is what... More 

Launceston, TAS
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were initially unsure about staying here, being that it was so "commercial" and right in the middle of Kuta, but we were blown away with how good it was! Once inside you wouldn't know you were in the centre of the busiest part of Bali, and if you don't feel like leaving you don't have to because you are... More 

Was this review helpful? Yes 2
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Sophiaaah Thank you very much for taking the time to post this review and for staying at the Hard Rock Hotel Bali. I am glad you made the right choice. It is great to see that you made an effort to stay in the hotel and enjoy what we have to offer and very happy that it paid off.... More 

Lyons, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So I spent probably 100 hours on TripAdvisor researching hotels for our first family trip to Bali. And at the end of the day we picked the Hard Rock for our soft landing to shake off our jet lag and start our grand adventure with our 3 young kids (9, 7, & 2). For what it was and what we... More 

Was this review helpful? Yes 1
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Parker J I am so delighted to have read your review about your stay at the Hard Rock Hotel Bali recently and would like to thank you and your family for being our rock stars. You are right in talking about the luxury suite you were in together with all the extra values. We have a total of 418... More 

New delhi
Level Contributor
69 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 5 night for a family vacation. Location is not beachfront, but the otherwise its perfectly located in kuta. beach is just a road across, but no beach view from the hotel. check in was fast , the room we were showed had a strong musty smell after complaning, the rooms were changed immediatly but apparently all rooms... More 

Was this review helpful? Yes 1
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Traveelate Thank you very much for choosing to stay with the Hard Rock Hotel Bali recently. Please accept my apologies about the inconveniences in your room. We had a challenge with some of our rooms at certain locations and affected by humidity at the same time. We have made great progress in making sure our guests are as comfortable... More 

Hertford, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 10 nights. First night no connecting rooms available, second night moved to connecting rooms. These rooms had a bad musty stale smell had to wait another 2 nights to change to a room with no smell. NOW THE ROOMS. THEESE ROOMS ARE IN SERIOUS NEED OF MODERNISATION AND RENOVATION. NOT JUST A LICK OF PAINT EVERY NOW... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Horasmedan I would like to thank you for choosing to stay at the Hard Rock Hotel Bali during this holiday. Please accept my apologies for the dampness in the room as well as the availability of connecting rooms. As we are surrounded in a tropical landscape, we have been experiencing some challenges in the humidity level in the rooms.... More 

Ballarat, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stay at the hard rock for 3 weeks.we find it great for our kids aged 6 & 9 whit heaps of activities for them to do .we find it very close to the beach,shopping and restaurants all in walking distance.A big thanks to Gus to pool men for looking after my family and I by the pool the kids... More 

Was this review helpful? Yes 2
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Lee4alan Thank you very much for staying at the Hard Rock Hotel Bali recently. I am grateful for your comments about Gus and our facilities. I will pass it on to him. Please stay in touch with us and check out our value packages in the future and i shall look forward to another rocking great time soon. Best... More 

Noosa, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel was good 4 star hotel in a great location-it is really central to shops,restaurants of Kuta and directly opposite Kuta Beach. It's a big hotel and is a total rabbit warren of rooms-we got the most basic deluxe room and it was pretty small and tired and in need of a renovation but you don't stay here for... More 

Was this review helpful? Yes 4
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Uetravel Thank you so much for taking the time to write this review about your stay at the Hard Rock Hotel Bali. I am glad you loved it. We have many rooms to offer that caters to every individual taste and hope that you can experience it when you return in the future. It is nice to know you... More 

Hotel Review Summarization

What travelers say

  • Pool area(29)
  • Kid Club(23)
  • Great location(8)
  • Deluxe room(7)
  • Live bands(4)
  • Friendly and helpful(3)
  • Buffet breakfast(3)
  • Day bed(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (4)
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Chill Out Pool (14)
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Kids Pool & Waterpark (13)
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Kids Suite (50)
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Loft Room (25)
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Luxury Kids Suite (55)
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Luxury Suite (49)
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Main Pool (47)
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The Hotel (31)

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