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Hard Rock Hotel Bali

#36 of 214 Hotels in Kuta
Certificate of Excellence
Hotel website
| Jalan Pantai, Banjar Pande Mas, Kuta, Bali 80361, Indonesia
Special Offer
Rock Star Experience
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1 room 1 adult
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Hard Rock Hotel Bali
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2,786 Reviews from our TripAdvisor Community

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Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family loved the food at starz dinner, such a variety of different dishes and Kadek was so helpful, polite and arranged for some gluten free food to be cooked and bought out for my daughter to our table, always willing to help with anything. We will definitely be back this year for another relaxing holiday. Well done to all... More 

Helpful?
1 Thank Sharon L
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Sharon L, Thank you so much for staying at the Hard Rock Hotel Bali. It has been a great pleasure having you with us and i am sure my team would be equally happy to know what a wonderful time you spent at Hard Rock. We will be renewing our experiences this year and i encourage you to keep... More 

Sydney, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My daughter took ill with a serious medical condition and was taken into ICU while on holiday at The Hard Rock Hotel Bali. The staff were amazing. They arranged everything, sent flowers, staff attended the hospital and they are looking after her husband and 2 young children so well. She is hopefully being released today and we cannot thank the... More 

Helpful?
2 Thank MaureenGrant
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Maureen Grant, Thank you very much for being our rock star and for such an excellent story line about your stay, attention and care from us. I really appreciate this recognition. Our people are truly our greatest strength and we could not be prouder than this. It is the values at Hard Rock that truly defines us and it... More 

Apeldoorn, The Netherlands
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights last December. As a family with toddler and infant we found a little bit challenging. So my review will be written from my point of few of family with young kids. Therefore I try to be fair writing this review. The staffs are friendly and helpful. The location of the hotel is great, supermarket... More 

Helpful?
1 Thank OctopraiseManullang
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear OctopraiseManullang, Thank you very much for staying at the Hard Rock Hotel Bali and for taking the time to write such a nice review. I really appreciate if very much. We are every proud of our band members as they are the greatest asset we have. Without them, there will be no rock stars for us. I am glad... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW via mobile

Our 5th visit and back again in July. The staff here are just fantastic and we were well looked after by all. The kids club is amazing and we had to drag our kids away to spend time with us. The program and care they offer is superb. I can't praise them enough. They made our holiday a dream and... More 

Helpful?
1 Thank A TripAdvisor Member
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Guest, I would like to thank you for such a lovely review about your stay at Hard Rock. I can't thank you enough for the specific comments about our people and services. I am so proud to say our people are our greatest asset we have and what we do at Hard Rock is totally incomparable to any other... More 

Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hard Rock in January 2016. This was our third stay and we are going again in July. This place truly rocks. The staff are very friendly and helpful. The room, although short on storage space (deluxe) was always kept clean and the amenities in the room were good. The children love the kids club and the... More 

Helpful?
3 Thank chris w
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Chris W, Thank you very much for being so loyal to the Hard Rock. I am touched by your review and seeing how great your stay was is an absolute home run for me. I really appreciate all the compliments about our service culture, people, cuisine, spa, entertainment and kid's club very much. You really had a hard rocking... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 6 days ago NEW

i really enjoy with my boyfriend in bali. we stayed in hard rock hotel bali. the location basically town area, we enjoy shopping, food, drinks, live bands and many more. the hotel is just opposite the kuta beach. is really happening. if i would go back again, we will stay at hard rock hotel bali.

Helpful?
Thank sasahsung
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Sasahsung, Thank you very much for staying with us for the first time. It has been our pleasure to have served you as our rock star. We are indeed very happy to see you enjoyed our concept so much and looking forward to come back soon. There will be new happenings this year and i encourage you to keep... More 

Western Australia, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our first visit to Bali. If you are looking for somewhere to meet all you need from a resort, here it is. If you have booked here and checking out how it is doing, don't worry, you surely have picked right. We were family of 3, child age 12, deluxe premium room package with upgrade end of 6 night stay,... More 

Helpful?
2 Thank frangipani64
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Frangipani64, I would like to thank you for such a lovely, detailed review about your stay. It was a pleasure reading the feedback, especially with your exploration in the hotel and a little bit about the city. You really are our valued rock star and it is nice to have had you with us indeed. Thank you for recognizing... More 

Nhulunbuy, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were extremely lucky with our very first visit to the Hard Rock Hotel spending a wonderful week over Christmas. We are a family of four with our girls being 8 1/2 and 6 years old. The moment we arrived we were met by Novi at customer relations. Novi accompanied us to the Rock Royalty reception where we were met... More 

Helpful?
2 Thank MichaelMikeyMike
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear MichaelMikeyMike, Thank you so much for staying with the Hard Rock Hotel Bali and for making the right choice for your holiday. I am so happy to see what a great time you had with us. You seemed to have explored almost all our facilities there is and there will be more to come in terms of experiences this... More 

Perth, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great Holiday at this place and the highly trained staff are first class. The bonus of having a movie channel with movies on demand was good when i was sick for 24 hours. Food was great and special mention to the lovely Rose who genuinely greeted us each morning for breakfast. Location is great and close to Kuta Reef transport... More 

Helpful?
1 Thank Crackers777
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Crackers 777, Greetings from Bali! Thank you very much for staying at the Hard Rock Hotel Bali and for returning as our rock star. I really appreciate your feedback about our service and improvements and that you particularly like the new IPTV and movies in the room. I will surely pass on the raving comments to Rose. Please stay... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

This our second time staying at the Hard Rock Hotel and we absolutely love it here!! From all the kids activities/kids club to the pools and eateries. It has EVERYTHING!! We're a family of 5 with 3 young children and they wouldn't want to go anywhere else. 2 of them are in kids club and have been everyday. Our youngest... More 

Helpful?
Thank Denise R
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Denise R, Thank you so much for returning as our rock star this trip. I am delighted to see so many great experiences you encountered during this visit and you really took the time to explore our hotel with your family. Thank you for recognizing all we have done for the security and safety of all our guests and... More 

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