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Hard Rock Hotel Bali

Travelers' Choice award winner
4.0 of 5
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Jalan Pantai | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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Rock The House
Hard Rock Hotel Bali
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Ranked #38 of 194 Hotels in Kuta
A recent review
5 of 5 stars reviewed 3 days ago
Brad J
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2,367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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All months
3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great family hotel, our kids love coming here. It is close to everything you want to be close to. The pool is amazing with its large sand island but the best thing about the Hard Rock is the staff. Everyone is so happy and friendly, even the security and cleaning staff will give you a smile and... More 

Was this review helpful? Yes 3
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Brad J Thank you very much for choosing the Hard Rock Hotel Bali for your holiday. I really appreciate reading the comments about the great service you experienced from our team. I do hope you had the chance to experience all we have to offer, especially with the new BoomBox, Rock Royalty Level Program for rock star services, the... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hard Rock Bali has been my regular place to stay for many many years now. The last trip was with two mates (Bali first timers) who had the best fun. Yes, ummmm….there may have been a few Bintangs shared. The hotel caters well for any type of group but families are especially well cared for. The hotel itself continues to... More 

Was this review helpful? Yes 1
Melbourne
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I conceded to the other members of the family to stay here and it really wasn't all that bad. I haven't stayed in Kuta since 1980 and had no intention of doing so! Arrived to our superior deluxe room late at night to find no beds made up for our two children. This was thankfully rectified quickly. Room was really... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear KDMelbourne I'd like to thank you for choosing to stay at the Hard Rock Hotel Bali during this visit. I must say you definitely made the right choice. I appreciate that you took the time to write this review where you had a great stay overall, especially with the mention about our breakfast at Starz Diner, the Lil Rock... More 

Perth, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This was our second time to a Hard Rock Hotel. The first was Sentosa Island, Singapore. Sadly similar bug bears to the Singapore experience. I thought that it would be more suited to us this time around, now with a 3 and a half year old in tow but that was not the case. The room is fine - but... More 

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Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago NEW

We booked 6 nights in June/July based on the glowing reviews for families. We left bitterly disappointed. The resort itself is OK. But if you are going for the "Bali" tropical experience like we did you will leave disappointed. The hotel is so western-ised you could be in any city in the world. The pool area is OK, the kids... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Michelle M Thank you for choosing to stay at the Hard Rock Hotel Bali and for comparing a tropical, traditional Balinese resort experience with the Hard Rock. I like to explain further that the Hard Rock concept is about entertainment and modern lifestyle and this is translated into everything we do and offer in the hotel. We pride ourselves... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

At this point we aren't quite sure! We are staying from the 20th to 30th of July and since arriving... One family member had bali belly for 24hours and is still pretty wiped out and the rest are unhappy at the size of the room. We paid big money and also paid extra as a lot of people on trip... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Mylittlelovesblog I am glad our team have met up with you during this stay and that you are enjoying your stay very much. On behalf of the team, i would like to thank you for your great comments about Novey and John and the excellent recommendation about the Rock Royalty Level. We are really proud about the Rock Royalty... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice family hotel and the location is very very strategic. We can find restaurants suitable for family easily. The room is spacious & clean since we booked deluxe premium, we got our room cleaned twice a day. We booked 2 rooms and they helped us to have a connecting room. The pool was great, big and entertaining. My kids loved... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Stellanjatawidjaja Thank you very much for choosing to stay at Hard Rock Hotel Bali during your recent holiday. I am so happy to know that you and your family really enjoyed our hotel very much. We do have many other room categories to offer and would highly recommend our very sought after Kids Suite or one of our Family... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Really run down hotel. Rooms were 3 star at best. You really only pay for the pool. You wait at least 10 minutes for service at front desk, annoying when our keybstopped working every day. Breakfast selection was great, we were there 5 days and every morning, the waiters probably 4-5 every day would attempt to make constant conversation over... More 

Was this review helpful? Yes
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Jessbenn Thank you so much for taking the time to review our hotel about your stay. Please do accept my sincere apology if we had not met your expectations during this visit. As we continue to evolve, many of our hotel facilities had undergone upgrades with the most recent being the newly launched Starz Diner and the addition of... More 

Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hard rock got the best facilities. Loved the pool, Sauna and spa. Pretty awesome gigs as well. Had a great stay. Hotel is right next to the beach and has surfing school at the hotel. It's pretty good for family as well.

Was this review helpful? Yes 2
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear BimNz Thank you very much for your great comments and for taking the time to post this review. It is delighted to see that you and your family had a great stay with us. On the greater note, i hope you had the chance to experience what we have to offer completely, especially our Rock Royalty Level Program for... More 

Hotel Review Summarization

What travelers say

  • Pool area(29)
  • Kid Club(23)
  • Great location(8)
  • Deluxe room(7)
  • Live bands(4)
  • Friendly and helpful(3)
  • Buffet breakfast(3)
  • Day bed(3)
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The Hotel (31)

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