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All 175 Kuta hotels

Mercure Kuta Bali

3.5 of 5 Hotel   |   Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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Ranked #83 of 175 Hotels in Kuta
A recent review
3 of 5 stars reviewed 4 days ago
crusty_smith Saudi
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780 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Saudi
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Slow service at the restaurant, quite nice outlook over Kuta tho, weird set up, you have to use 2 flights of stairs to get your bread and toast....Food offered is nothing special.Service at the pool non existent. they could sell so much more by simply wandering around asking people. As an Accor member, I find it ridiculous to show your... More

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear crusty_smith, Warmest Greeting from Mercure Kuta Beach Bali.. I sincerely appreciate you taking the time to inform us your recent experience in our hotel. The experience you describe in your comments causes us deep concern. We would like to offer our apologies for any inconvenience and did not meet up to your expectations. Your suggestion related with our restaurant... More

Perth, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 weeks in the Mercure the hotel is just over the road from Kuta Beach and in a great shopping and restaurant area the hotel is clean and the staff fantastic they couldn't be more helpful , having breakfast on the forth floor every morning overlooking the pool and the ocean is to die for , the quality of... More

Was this review helpful? Yes 2
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear AP194R, Warmest Greeting from Mercure Kuta Beach Bali.. I would like to thank you for choosing our hotel as your accommodation choice your recent visit to Bali and for talking the time to share your comments with us. I was very happy to read that you enjoyed and satisfied with our services location, as well as the beautiful pool... More

Australind, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here on last two nights service was good from staff however rooms are Outdated and you Def pay for location. We stayed at hotel in Legian for half the price for the previous 6 night's and it was 110% better!! Stay here if you want to be ripped.

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Brandon M, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at our hotel and I appreciate you sharing your feelings about your stay with us. I was very sorry to read the experience you describe in your comments. Thank you once again for your support, and these will certainly enable us... More

Penang Island, Malaysia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The hotel surroundings is excellent with a koi pond, with a very natural balinese feel. I stayed at one of the rooms on the ground level. Sad to say it is very old and dated. The aircon is loud and the rooms are very gloomy. It is due for a makeover/renovation. Location is good, with Kuta beach across the road... More

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear jackcfk, Warmest Greeting from Mercure Kuta Beach Bali.. Thank you for choosing our hotel as your accommodation and for sharing your experience stay with us. I am happy to read that you enjoy our pool at the roof top view and as well as with the architecture. I am apologize for the inconvenience you were caused by the aircon,... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is my 3rd vist to this hotel same room # 305 Ocean View from August 24 until Sept 8 . This is my favorite place at Kuta Beach due to the Quality of managments espicialy Dewi Angra at guest relation desk. Besides her group at reception who always trying to give the best cooperation for all hotel guests. The... More

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Abumeshaal64, Warmest Greeting from Mercure Kuta Beach Bali.. I sincerely appreciate you taking the time to send us your feedback and this is your 3rd visit in our hotel. I was very pleased to read that you appreciated the friendliness and assistance of our staff especially Dewi Angra, and you enjoyed your stay here. Your kind words have been... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great location, all staff is very nice...when I arrive, they give welcome drink & I get upgrade room too. I remember when stay in this hotel for my birthday celebration, I got blackforest cake & red rose flower bucket from hotel...thanks a lot ! :)

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear PramuditaNurmayasari, Warmest Greeting from Mercure Kuta Beach Bali.. I would like to thank you for choosing our hotel as your accommodation choice and for taking the time to write an excellent comments. I was very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. Thank you once again... More

Ballarat, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel, great location and staff where amazing, yes it's a little older but the benefits outweigh that. Buffett brekky was delicious and the view from the pool is spectacular, just a quick walk across the road and you're on the beach.

Was this review helpful? Yes 2
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Wendy J, Warmest Greeting from Mercure Kuta Beach Bali.. Thank you for taking time to share your experience stay with us. I am pleased to read that you enjoy the location and also the beautiful view from roof top that facing the ocean. Your comments on the service provided by our staff are most appreciated. We all look forward... More

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Hotel Summarization (Beta)

What travelers say

  • Swimming pool(9)
  • Infinity pool(8)
  • Hard Rock hotel(5)
  • Very friendly(3)

Additional Information about Mercure Kuta Bali

Address: Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Kuta Bali 3.5*
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Also Known As:
Mercure Kuta Bali Hotel Kuta
Accor Kuta Bali

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