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Mercure Kuta Bali

Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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Mercure Kuta Bali
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Mercure Kuta Bali
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892 reviews from our community

Traveler rating
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    362
    237
    78
    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Philippines
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Very nice location. The beach is just in front of the hotel where you can learn your surfing 101. Hard to swim though because of the large waves. Very close to the nightlife and party, but you can hardly notice the noise. The breakfast is nice, hot and fresh. Lots of varieties. Room is clean and so the bedsheets. Bathroom... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 5th time staying in this hotel. My family and my sister family just love this hotel.... Ground staff very friendly and very helpful during our stay here. The location is perfect and easy to go anywhere.... Overall my sister family are very happy with their first stay in this hotel.

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali... It has been our great pleasure to welcome you at Mercure Kuta Baeach Bali and we appreciate you sharing your feelings about your stay with us. I am very happy to read that you had an excellent and comfortable stay in our hotel. It is encouraging as our guest's satisfaction... More 

Adelaide, Australia
Top Contributor
71 reviews 71 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

As a seasoned traveller and a Tripadvisor writer I have been a long-time member of the ACCOR group and will often book hotels without recommendation due to the normal high standards and I have not been disappointed until booking this hotel. We arranged airport collection and the driver got lost going back to the hotel - taking back streets at... More 

Was this review helpful? Yes 3
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali.. Thank you for taking the time to write to us regarding your recent stay. The experience you describe in your letter causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you on your arrival and room stay.... More 

Pune, India
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have given the very good rating for this particular one, is mostly due to its great location at Kuta Beach. The easy access and a literal walking distance from hotel to the beach makes it the most comfortable stay here in South Bali. One can grab a beer and just enjoy the solitude with the sea as the background... More 

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali.. I sincerely appreciate you taking the time to give us your feedback. I was pleased to read that you had an enjoyable and comfortable our hotel great location with the infinity pool facing at Kuta Beach. I regret that your room did not meet your expectations, and for your kind... More 

Singapore, Singapore
Contributor
20 reviews 20 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My second time here but I thought there is nothing to wow at. I felt a little cheated coz we booked for the Deluxe Room with side Seaview but when we got the room we can't even see the sea a single bit. When we read the description it was as such that we could see the sea by the... More 

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us. We apologize for the discomfort room condition and environment you were caused. We were very pleased to read that you enjoyed our hotel location, and it... More 

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my 2nd time for staying in this hotel. I was here before during our honeymoon. The advantages of this hotel, the location only one step to Kuta Beach. They also provide surf school in the hotel lobby. The best point when you sit at the roof-top-pool during sunset. very nice and you can see the Kuta Beach also.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali.. We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Bali and for taking the time to write your comment here in Trip Advisor. Your comments related with the room lighting has been carefully noted by our Chief Engineering and will... More 

Calcutta, West Bengal, India
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm a Gold member of the Accor Group of Hotels, so that clearly suggests that whenever I visit any city I first look to stay in an Accor property. The expectations were high as usual since I had also stayed in Mercure in Singapore. But it turned out to be an average experience. Located sea facing end of Kuta but... More 

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali.. I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Bali and for taking the time to write your comment here in Trip Advisor. Currently we are updating and renovating our rooms, and your suggestion has been well noted. It is... More 

Senior Contributor
35 reviews 35 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfectly situated in front of Kuta beach, this hotel offers spectacular view of the beach and its surroundings. Very close to many great restaurants and newly-opened Beachwalk shopping centre. Wide selection of breakfast and star quality facilities makes it a top accomodation while you are in Bali. Price are just perfect

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali.. Thank you for taking the time to share your comments during your stay at Mercure Kuta Beach Bali. We were delighted to learn that you had an enjoyable stay and particularly value our hotel. It was certainly a pleasure for us to be at your service and we all look... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Some of the rooms are a bit dated and smell a little musty, but this hotel is quite old. Many rooms have already gone through a refit, so make sure you ask for a new room (its worth it). Pool area is awesome, but no idea why they have no umbrellas to give shade as its so hot up top.... More 

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Valuable Guest, Warmest Greeting from Mercure Kuta Beach Bali.. I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Bali and for taking the time to write your comment here in Trip Advisor. Currently we are updating and renovating our rooms, and your suggestion has been well noted. It is... More 

Hotel Review Summarization

What travelers say

  • Infinity pool(8)
  • Swimming pool(8)
  • Hard Rock hotel(5)
  • Very friendly(3)
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633 photos of this hotel

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The Hotel (47)

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