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Mercure Kuta Bali

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Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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Mercure Kuta Bali
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972 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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  • German first
  • Indonesian first
  • Italian first
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  • Thai first
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English first
  • All months
    (972)
  • Mar-May only
    (258)
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    (274)
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    (234)
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    (206)
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jakarta
1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

location was great, in front of kuta beach. near legian shopping centre, restaurant everywhere room : old and small swimming pool : great view, we can see sunset there food : good wifi : average no fitness centre/gym

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear kunahelen, Warmest Greeting from Mercure Kuta Beach Bali... Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. We sincerely hope that this experience will not impair your confidence in Mercure Kuta Beach Bali and that you will give us the opportunity of welcoming you again. Regards, More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel for the location just in front of kuta beach, the places for food nearby, the lively beach atmosphere, the very helpful and polite staffs, the breakfast, the clean room, all that you can wish for a hotel. And most of all, this hotel got a rooftop which you can see sunset peacefully.

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Albie G, Warmest Greetings from Mercure Kuta Beach Bali... Thank you for choosing to spend your night at Mercure Kuta Beach Bali. We are glad that you had a great experience with our services during your stay. Your positive feedback is highly appreciated and we ensure you that necessary actions had been taken to improve our services in the... More 

St. Albans, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for two nights. The room was incredible!! Clean, spacious and up to date. The food was also fantastic. The chef even personally came to ask us how the good was, we couldn't fault him All the staff are so friendly, plus they are always around if you need anything and more than willing to help. Would... More 

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Carlosrock, Warmest Greetings from Mercure Kuta Beach Bali... Thank you for choosing to spend your night at Mercure Kuta Beach Bali. We are glad that you had a great experience with our services during your stay. Your positive feedback is highly appreciated and we ensure you that necessary actions had been taken to improve our services in the future.... More 

Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

the pool rooftop pool is so nice. If you love surfing then kuta beach will be ideal and right opp hotel is kuta beach. the room is acceptable and we stayed at the ground floor. Location is near to shopping and there is a starbucks nearby,

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Furnana, Warmest greeting from Mercure Kuta Beach Bali... Thank you for your positive feedback. It is our pleasure to know that you had enjoyed your stay here and we are hoping that we will have the chance to welcoming you again. Please also accept our sincerest apology for any inconvenience you may have during your time spent here and... More 

Port Macquarie, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice please but the rooms were design for midgets..Staff friendly great location. Booked room through Agoda, I hate all the add ons after you book..If you have time check out rooms first before booking on websites

Was this review helpful? Yes
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear valued guest, Warm greeting from Mercure Kuta Bali... Thank you so much for your positive feedback. We are glad to know that our services had meet your expectations. As we have several room type, we would like to recommend our deluxe room for bigger and spacious room for your next trip to Bali. We are looking forward to welcoming... More 

London, United Kingdom
Level Contributor
519 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely sea-facing room with a little balcony so that you can see the surfers. Very cosy & peculiar room (bathroom is on a different level). Clean & comfortable. The hotel staff are very helpful & friendly even if their English is a bit poor. Breakfast is quite good & with spectacular views from the top floor. My... More 

Was this review helpful? Yes 1
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Mr Hooray H, Warmest greeting from Mercure Kuta Bali... Thank you for your positive feedback. It is our pleasure to know that you had enjoyed your stay here and we are hoping that we will have the chance to welcoming you again. Please also accept our sincerest apology for any inconvenience you may have during your time spent here... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Alright, at the door of Kuta beach, flanked by great coffee, burger and pizza joints. Street shopping and mall shopping within walking distance and really nothing to complain there. Two types of rooms in the Hotel and i am assuming i got lucky and got a newly built room cause it was cool as hell and really comfy. Older rooms... More 

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear pedalitis, Warmest Greetings from Mercure Kuta Beach Bali.. Thank you for taking the time to share your feedback. While I wish you had a better experience, we ask your kind understanding and assure you that your comments have been value to us to provide the best possible standards to our guests at all times. We hope to have the... More 

Fano, Italy
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location in the heart of Kuta, right in front of the beach, very nice structure, especially attractive is the pool on the fourth floor. Rooms are ok, nothing too fancy but adeguate, prices are honest and breakfast passable. All in all, hightly recommendable.

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Alessandro Marcolin, Greetings from Mercure Kuta Beach Bali.. We very much appreciate your comments regarding your stay at the Mercure Kuta Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Auckland
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Returned with our friends to have few nights in Kuta Likes They had ocean view room which was roomy We had standard room on ground - it was fine, roomier than previous experience Clean Great location Complimentary airport pick up Roof top pool - plenty of sun lounges, great view Dislikes Got what was expected, not perfect but very reasonable... More 

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear TLCAUCKLAND, Greetings from Mercure Kuta Beach Bali... Thank you for choosing to stay at our property. Your feedback is highly appreciated and we are striving to keep improving our services and accommodation for our guest needs . Please accept our sincerest apology for any inconvenience during your stay and it will be an honor to serve you again in... More 

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