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Mercure Kuta Bali

4.0 of 5 Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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Mercure Kuta Bali
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Mercure Kuta Bali
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837 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Few weeks ago I stayed there. We reach there by 2pm, they told us the room havent prepare and need to wait for 15 mins. Dont believe the picture. The standard room is small. The balcony door couldn't open. The bathroom's bathtub is hard to get in for short people. When sitting on toliet bowl and flush, the water splash... More 

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Semarang, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

the location was good but room are very small and furniture are old furniture breakfast was very very poor and breakfast staff are worst accept the front office staff was very kind and harmfull and nice.front staaff are very very helpfull eventhoug she is in pregnant condition

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Melbourne, Victoria, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at the Mercure 3 times now over the past 7 years & overall have been happy each time. It has a fantastic location across from Kuta beach and close to shopping & nightlife. The rooftop pool is amazing with beautiful views of the beach. The rooms are kept tidy even though dated and staff were very friendly... More 

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The receptionist staffs are very welcome. The room is tidy. The bathroom door is a minus because it couldn't locked from the inside. The air conditioner in my room is suck. Not cool at all. The basement parking is the worst. Terrible. No staff to guide you parking your car and the space is super-narrow.

Was this review helpful? Yes 2
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali... It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us. We were very pleased to read that you enjoyed our staff assistance and services. We apologize for the discomfort room condition and environment you were caused, and... More 

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with my wife and son, the location is great, in front of the famous kuta beach next to hard rock cafe and within walking distance to beach walk, a shopping mall in kuta, the service was quite good, the staff was nice and polite...the downside is the bathroom is not convenience at all, especially the... More 

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us. I regret that our bathroom condition did not meet up to your expectations, rest assured that we have been take a note for our on going room... More 

Sydney, Australia
Top Contributor
52 reviews 52 reviews
17 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel you would want to stay at mainly for the location. It is right across from the beach and close walking distance to a beautiful shopping centre and near the wild parties and nightlife if you are in to that kind of thing (which we weren't, we were relieved going to Seminyak, Bedugul, Ubud and Nusa Dua after our... More 

Was this review helpful? Yes 3
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us. I regret that our staff assistance and services did not meet up to your expectations, rest assured that we will emphasize the training for the comfort of... More 

Riyadh, Saudi Arabia
Top Contributor
61 reviews 61 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Mercure Kuta Bali is located right on the famous Kuta beach. So if you are a beach-lover like me or into watersports - all you have to do is - well cross the road. Also, the hotel has a rental shop where you can rent surfboards and other watersports equipment. So no need to search around for one. If you... More 

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us. I was very pleased to read that you had an excellent stay and particularly value our hotel. It was certainly a pleasure for us to be at... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is a great little hotel centrally located on the main road at Kuta beach. Its next door to the Hard Rock Hotel. The rooms were quite small, that is the only thing I can really complain about. The rooftop has a bar/restaurant and infinity pool. Great views of the beach and a nice place to have a sunset drink.... More 

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us. We apologize for the discomfort room condition and environment you were caused. We were very pleased to read that you enjoyed our pool, and it is feedback... More 

Moe, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2014

Stayed for 2 nights in October on our first trip to Bali. Located right across the road from the beach, central to everything. Roof top pool was beautiful, I found the room to be ok and alot smaller advised, , bathroom was very tiny, no room to move around. Bed was too hard for me but the pillows were very... More 

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at our hotel and we appreciate you sharing your feelings about your stay with us. We were delighted to learn that you had an excellent stay and particularly value our hotel. It was certainly a pleasure for us to be at your... More 

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Hotel Summarization (Beta)

What travelers say

  • Swimming pool(9)
  • Infinity pool(8)
  • Hard Rock hotel(5)
  • Very friendly(3)

Additional Information about Mercure Kuta Bali

Address: Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Kuta Bali 4*
Number of rooms: 130
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Also Known As:
Mercure Kuta Bali Hotel Kuta
Accor Kuta Bali
Hotel Style:
#20 On the Beach Hotel in Kuta
#28 Luxury Hotel in Kuta
#47 Spa Hotel in Kuta

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