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All 174 Kuta hotels

Mercure Kuta Bali

4.0 of 5 Hotel   |   Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
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64%
Ranked #84 of 174 hotels in Kuta
A recent review
4 of 5 stars reviewed 2 days ago
menzies55 Terrigal
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747 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 4 nights the property is quite old but the staff make up for many of the ageing problems through their service which I could not fault, I only used the room to sleep and store gear anyhow as there is so much to do and see outside of the hotel anyhow shopping surf and nightlife is heaving... More

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear OutdoorAdventures_70, Warmest Greeting from Mercure Kuta Beach Bali.. I would like to thank you for taking time to send us your feedback during your recent stay and choosing our hotel as your accommodation choice during your visit to Bali. I was very pleased to read that you enjoyed your visit in our hotel and had some great activities outside... More

Istanbul, Turkey
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We been there for our honeymoon. I booked just standard room but it was in first floor then I told them I don't like the stay at first floor then they check it for us directly they changed for 4. Floor. It's nice point from us to hotel.. thanks for it.. Pool is really lovely you can swim in pool... More

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear yalcinezgi, Warmest Greeting from Mercure Kuta Beach Bali.. We would like to thank you for choosing to stay with our hotel during your honeymoon and for sharing your appreciation with us. I was very pleased to read that you appreciated the friendliness and assistance of our staff and had an excellent stay with us and particularly value our hotel.... More

Jakarta, Indonesia
Top Contributor
55 reviews 55 reviews
54 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

this hotel was one of my favourite in bali for the perfect location, and the value for money. i stayed there at least once every year for 5-6 consecutive year. Unfortunately every year they raised the price about 10usd but there's no significant improvement on the room. It's a bit old and start to smell humid. it still an okay... More

Was this review helpful? Yes
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Ignasius Untung S, Warmest Greeting from Mercure Kuta Beach Bali.. Thank you for taking time to share your comments with us. I appreciate your concern and interest to inform us the problem you have encountered during your recent stay with us. It is with sincere regret that I note your dissatisfaction with our service and facilities. Your suggestion on... More

Surfers Paradise, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights and wasn't great. Our transfers which were included in our package did not show up. Once we had checked in to our room it was that small we could walk around the bed. Everything felt damp and roof was mouldy with a really strong odour. Managed to get a change of room however it wasn't... More

Was this review helpful? Yes 1
-RennyMargaretha-, Public Relations Manager at Mercure Kuta Bali, responded to this review

Dear Lawsy14, Warmest Greeting from Mercure Kuta Beach Bali.. I would like to thank you for choosing Mercure Kuta Beach Bali as your accommodation choice for your recent visit to Bali and for taking the time to share your comments with us. The experience you describe in your letter causes us deep concern. regarding with the room cleanliness, we have... More

Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Mercure hotel is about time to rejuvenate themselves. I don't like the light they used in the corridor of the hotel because it's too warm, so seems too dark for me, and also the light inside the room... For me, I don't like this hotel because they don't keep their cleanness. The bathroom needs to be renovate The price for... More

Was this review helpful? Yes
-RennyMargaretha-, Manager at Mercure Kuta Bali, responded to this review

Dear food168, Warmest Greeting from Mercure Kuta Beach Bali.. It has been our great pleasure to welcome you at Mercure Kuta Beach Bali and we appreciate you sharing your feelings about your stay with us. Your suggestion on the corridor lighting and bathroom condition have been well noted and will be taken into consideration for future renovation. Regarding the room... More

Jakarta, Indonesia
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I expected more from this chain. But our stay ih this hotel was very dissapointing. The hotel felt and looked like a 2-star hotel. Rooms were not cleaned when it was supposed to. The coffee maker did not work and we could not get someone to fix it. In general, it was not worth the room rate.

Was this review helpful? Yes
-RennyMargaretha-, Manager at Mercure Kuta Bali, responded to this review

Dear Mr/Mrs Ikamw, Warmest Greeting from Mercure Kuta Beach Bali.. Thank you for taking the time to convey your comments and unfortunately your complaint about rooms condition and also with the equipment such as coffee maker. It is with sincere regret that I note your dissatisfaction with our service and facilities. Your remark has been carefully noted and I can... More

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Hotel Summarization (Beta)

What travelers say

  • Swimming pool(9)
  • Infinity pool(8)
  • Hard Rock hotel(5)
  • Very friendly(3)

Additional Information about Mercure Kuta Bali

Address: Jl Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Kuta Bali 4*
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Also Known As:
Mercure Kuta Bali Hotel Kuta
Accor Kuta Bali

415 photos of this hotel

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#18 On the Beach Hotel in Kuta #24 Luxury Hotel in Kuta #42 Spa Hotel in Kuta
Hotel Class
Official Description (provided by the hotel)
Located in the center of Bali's most famous beach. Surrounded by dining, entertainment and shopping Mall. 130 rooms in contemporary Balinese style, 2 bars, Restaurant, Roof Top's swimming pool, Spa, WiFi Access. ... more   less 
Number of rooms
130

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