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Quest Hotel Kuta

Jl. Kediri No. 9 Tuban, Kuta, Bali 80361, Indonesia (Formerly Quest Hotel Tuban)
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Quest Hotel Kuta
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242 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
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  • All months
    (242)
  • Mar-May only
    (56)
  • Jun-Aug only
    (93)
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    (52)
  • Dec-Feb only
    (41)
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Darwin, Australia
2 reviews
5 of 5 stars Reviewed today NEW

I recommend Quest kuta, good place to stay, close to shopping malls and airport we stayed 4 nights. Service is awesome , staff is informative. we also enjoy the nice breakfast from the their restaurant. Sure we will next time

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had asked for 2 single beds during booking and when we got there they gave us a queen. We had to go down to change the room. They told us to go up again and get our stuffs and wait for them at the 2nd level which we did for 15 minutes and the guy did not show up which... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Highly recommend Quest Kuta especially for a short stay as it is so close to the airport, we flew in late at night and just needed a place close by for one night and Quest was perfect. Incredible value for money - large room with aircon, comfortable and clean king bed and excellent wifi. The room was a little worn... More 

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Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Mr/s AlexandraWhenn, Warmest greetings from Quest Hotel Kuta - Bali Thank you for taking your time to write your review and posted in TripAdvisor, really appreciated. We are glad to know that you have a memorable moment during your time with us, you love our room and its cleanliness, our hospitality, location, etc. We wish to meet and serve... More 

Surabaya
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed for 3 days , the location is quite close to the airport and Kuta beach . Free pick up service from the airport , also facilities shuttle Discovery Kartika plaza . at the time I stayed there , very limited availability of clean towels .

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Mr. Vincent _Zheng, Warmest greetings from Quest Hotel Kuta - Bali We have received your review and we are glad to know that you love our location and service. Thank you for giving us also your minor comment about our towel service, it will be our attention and we have been instructed to our Laundry Team to be more... More 

Ulverstone, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here alone for a night at each end of my two week trip to the region. It is very close to the airport and cars were available for free pick up and delivery to airport. The staff were very polite and helpful at all times. The bed was excellent and the rooms were very nice, spacious and clean.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Ms. Donna H, Warmest greetings from Quest Hotel Kuta - Bali Thank you for your feedback given and we are appy to know that you have a memorable stay with us, appreciated your review. Always waiting your coming in your near future. With our best regards, I Gede Nyoman Sapta Adi General Manager More 

Denmark
Level Contributor
8 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Me and my wife and our family was staying at the quest hotel for one nite before going to our main resort. Quest has it own charm and is a good cheap hotel with friendly service and good rooms. It was a bit long check in couse the rooms was not ready and the breakfast was to mutch oriented on... More 

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Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Mr. Peter N, Warmest greetings from Quest Hotel Kuta - Bali Thank you for taking your time to write your comments and post it in the TripAdvisor Glad to know that you have a good impression with our facilities and services and appreciated your monir comments about our check in and Western selection for breakfast. We have been coordinated... More 

Perth, Australia
Level Contributor
156 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I only had our last night at the Quest hotel seeing that it was close to the air port and we had an early flight in the morning. The staff were friendly enough but are far from having the skills required in an international hotel, I asked for a driver to take us to the air port... More 

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Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Mr. Max274967, Warmest greetings from Quest Hotel Kuta We have received your comments on the TripAdvisor and that was valuable feedback for us, thank you. First of all, we would like to ask your apology for the incovenience and for sure we will put our concern on this issues and will make sure this is not happen again. We... More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Im now staying for two days here,we confirmed our check in at 11am,and deal with the checking time at 2pm. When we come at 2.45pm..our room was not as we requested before(double bed),the double bed still need another hour to get ready,then we took the single beds which combine to make the double bed,later... we have to ask the cleaning... More 

Was this review helpful? Yes 1
Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Mr. Philip P, Warmest greetings from Quest Hotel Kuta - Bali We have received your review on the TripAdvisor and we are really understand your concern. We herewith would like to ask your apology for this incovenience. We have been coordinated with our Front Office Manager and Executive Housekeeper to be more careful in handling a reservation. Our main... More 

Singapore, Singapore
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros Good price Good location Friendly staffs very efficient services Free shuttle service to airport transfer and discovery mall street food just outside the hotel Cons Sticky floor Some of the breakfast food are cold when we arrive at about 9.30am.

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Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Ms. Sherlyn821, Warmest greetings from Quest Hotel Kuta - Bali Thank you for your review which was posted on the TripAdvisor. Some comments which need to be improved have been followed up with our Hosekeeper and Chef. We will make sure those are not going to be happen again in the future. We wish to meet you again on... More 

Nhulunbuy, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

Checked all the boxes for us. Cheap we payed $35 per night. Close to the airport for late night arrival (we paid $10 for taxi). Comfy bed. Fantastic breakfast selection of crêpes, toast, omelettes, fresh fruit, cereal and so many Indonesian dishes. Free courtesy bus to Discovery Mall/Water Bomb Park or 15 min walk. Staff super friendly and helpful. No... More 

Was this review helpful? Yes 1
Komangadi, General Manager at Quest Hotel Kuta, responded to this review

Dear Mr/s Carissa M, Warmest greetings from Quest Hotel Kuta - Bali First of all thank you for taking your time to write your comments and posted on the TripAdvisor and we were glad to hear that you were happy with our services and facilities. Wish to meet you again in the near future, Thank you and best regards, I... More 

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