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The Royal Eighteen Resort and Spa

#69 of 214 Hotels in Kuta
Certificate of Excellence
Jl. Singosari 18, Kuta, Bali 80361, Indonesia
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The Royal Eighteen Resort and Spa
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349 Reviews from our TripAdvisor Community

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Abu Dhabi, United Arab Emirates
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed with 4 friends, and they have treated us very well. Location is very good to access all parts of Bali. The staff are very good. They have in-house spa, but we didn't find time to use them. Their food is very good. Their underground parking is very good to hire motorbikes and park it there.

Helpful?
Thank JeyaB
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for one night to attend a friends wedding in Kuta. We were shown to our room, after we walked inside we realized the room had absolutely no windows and asked to be moved. After much negotiation we were taken upstairs to another room which had windows but looked directly out onto a neighboring local families balcony. Every... More 

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Thank LittleNickyA
Vancouver, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We booked two rooms here over the New Year for four nights and we lasted only two. Pros - close to the beach, shops, and restaurants. Breakfast had a decent selection. Cons - The hotel looks nothing like it does in the pictures. Right from the entrance the hotel is dirty and unwelcoming. While I know there is smoking almost... More 

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Thank Selenachura
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is my FAVOURITE out of the 5 hotels in Kuta that I have used. Royal 18 has been renamed to Grand Hardy hotel. Friendly helpful staff on day AND night shifts. Great location, short walk to beach, close to Matahari via laneway next door. Only 8 mins drive to airport with no traffic (06:30am). The standard rooms are... More 

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Thank JF075
Brasov, Romania
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

same breakfast everyday(too much for 5 days stay) not very well maintained 눇very good location, in the center, near to beach, restaurants, legion street (10 min walk). comfortable and clean. excellent pool. very good choice for the money

Helpful?
Thank Garou18
Singapore, Singapore
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We picked this hotel for a stay in Bali over New Year's, 2015. Knowing that, some expectation of less than stellar service was expected. And while the staff were unfailingly polite, and were not seemingly overwhelmed with people(the place seemed fairly empty actually) there was a LOT of confusion due to a change in ownership/management that seemed to be going... More 

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Thank LenoreDMorte
A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

The staff were rude and could hardly understand English, the hotel is out dated and looks nothing like the pictures, the pool water was dirty every day , we were booked to stay there for 13 days we only lasted 3, we moved hotel, we were told that we could expect a refund, still hasn't happened, do not recommend!!!

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Thank A TripAdvisor Member
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Hotel look very tired inside. Very dirty everywhere - starting from the floor in the area of breakfast, hall, elevator. Rooms are dirty. If u take off the pillow cover - pillows are dirty and yellow. They simply cant clean at all! Bad smell in the bathroom. Dirty windows, dirty curtains. Stuff try to be helpfull, but they know nothing... More 

Helpful?
Thank Владимир Ш
Bangkok, Thailand
Level Contributor
183 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed December 15, 2015

This is a great small Hotel located very close to Kuta Beach. The customer service right from inception to exit was perfect. They were very accomodating. The rooms are quite big and the Hotel decor is very well done. Location is the plus point since its so close to everything important at Kuta Area. The breakfast area can afford to... More 

Helpful?
Thank Jishnu575
Kuala Lumpur, Malaysia
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 14, 2015

We stayed here for 3 nights. The location of the hotel is excellent as it is just 10-15 minutes walk straight from the beach and main area of Kuta. That means you will be away from the noise of clubs and bars yet still not faraway to enjoy the scene. There are many shops nearby the hotel, there is a... More 

Helpful?
Thank Intan R
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