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Sun Boutique Hotel Managed by BENCOOLEN

#43 of 198 Hotels in Kuta
Certificate of Excellence
Jalan Sunset no 23, Kuta, Bali 80361, Indonesia
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1 room 1 guest
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Sun Boutique Hotel Managed by BENCOOLEN
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128 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
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    (128)
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    (23)
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    (48)
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    (29)
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Adelaide, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Pleasant stay, saw the price on agoda but visited the hotel before booking & the manager gave me a better rate + free airport transfer. Very friendly staff, nice clean rooms & good pool, cool & refreshing to swim in. Buffet breakfast was tasty, with a moderate selection to suit most tastes. The staff are very willing to help with... More 

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Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

To start with there was a wedding in the rooftopbar of the hotel. They didnt communicate this with us. The frontdesk staff didnt even knew that there was a wedding on their rooftop. Then we decided to have a drink in the "other" restaurant (place where they also serve breakfast) and have a little bite there before we would take... More 

Was this review helpful? Yes
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear Diana A, Sunny greetings from Sun Boutique Hotel Kuta... Thank you for writing us your comment about your past stay experience at Sun Boutique Hotel Kuta. I do really sorry to hear about your experience during your stay in our hotel. Your comment had caught our high attention and concern and has been communicated to the department related to... More 

Ahmedabad, India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was at Bali from 20th to 29th August - stayed 4 nights in Sun Boutique Hotel, which is in commercial area, over all it's good hotel, house keeping and other staff are very friendly, Breakfast was not up to the mark, for vegetarian they have to add more verities of breakfast, all the day have drink milk and cornflake as... More 

Was this review helpful? Yes
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear hkoza, Sunny greetings from Sun Boutique Hotel Kuta.... Thank you for staying at Sun Boutique Hotel Kuta, and posting a great review about your stay on TripAdvisor. We have plan to add more TV Channel for the room entertainment, also brings happiness for our lovely guests. We greatly appreciate you taking time to share your stay experience. We are... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights. Really happy with the services that the friendly hotel staff gave to me. The location is near to shopping centre and restaurants. Recommended this hotel for holiday and business purpose. Will come back to this hotel on the next visit to Bali.

Was this review helpful? Yes
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear Eva M, Warmest greetings from Sun Boutique Hotel Kuta... We greatly appreciate you taking time to share your stay experience with the TripAdvisor viewers. We are delighted that you have a great stay with us. Traveler's feedback is a source of motivation for us as we try to achieve even higher standards of service and care. We look forward... More 

Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stay there for 2 nights. Really like the decoration in the room. All the staff are friendly and provide an excellent service. Definitely a good place to stay and will come back in the next holiday in Bali.

Was this review helpful? Yes
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear Billy Clinsman K, Warmest greeting from Sun Boutique Hotel Kuta... Thank you for staying with us during holiday in Bali recently and for taking time to give a positive feedback. It is our great pleasure to hear that you had such a memorable stay. We really appreciate your comment and are looking forward to another opportunity to welcoming you... More 

1 review
5 of 5 stars Reviewed July 30, 2015

Has become an interesting experience staying at sun botique Hotel, Sunset Road-Bali. especially with the hospitality has given by Ms. Sasha Sitorus. women who come from Tapanuli has high smile hospitality, since our arrival at the first day in this hotel, Ms.Sasha really helping us to inform things we needed. smile and friendliness can not be separated from this lady.... More 

Was this review helpful? Yes
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear evant m, Sweetest hello from Sun Boutique Hotel Kuta... Thank you for staying with us and sharing your experience during your stay in Sun Boutique Hotel Kuta. Ms Sasha and entire teams are very happy when we share your feedback. Guest satisfaction is our primary priority and we will always keep our great hospitality. All of us in Sun... More 

Salatiga, Indonesia
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 27, 2015

I stayed twice at this hotel since the location is very strategic and the staff are very friendly. But they need to improve on breakfast since there are not many choice and quite crowded. Overall this is good and nice hotel.

Was this review helpful? Yes
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear Renee Picasso M, Warm greetings from Sun Boutique Hotel Kuta... Thank you for your kind to share your experienced during your stay in Sun Boutique Hotel Kuta. We will take a good chance to improve every details of service for our guests. Your feedback related with selection of breakfast menu is our main concern to improved. Our Food and... More 

1 review
5 of 5 stars Reviewed July 27, 2015

This is a very very nice hotel, only 3 years old. Nicely decorated and well attended. The staff is wonderful, they are very attentive and work very hard. Really want to thank Sun Boutique Hotel for being great hosts. Will definitely come back ti stay in the same hotel. It won't be my last visit here! ;)

Was this review helpful? Yes
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear Felix O, Sunny greetings from Sun Boutique Hotel Kuta... Thank you for choosing Sun Boutique Hotel Kuta for your accommodation during your holiday in Bali. We really value your trust in us as well as your wonderful review on our facilities and service. All of the staff are very happy when we shared your comments and they are waiting... More 

Surabaya, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

I stayed 2 nights in Sun Boutique Hotel Sunset Rd, Bali with 8 years old kid. Swimming pool was under maintenance that periode. But hotel's management officer well placed us and solved that problem. They upgraded my room type. We're pleased. SBH is a nice hotel in the heart of Kuta. Cleanliness, Staffs and service were great. Thank you SBH... More 

Was this review helpful? Yes 1
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear Syantie, Warm greetings from Sun Boutique Hotel Kuta... Thank you for taking the time to share your impressions on our facilities and service. We are glad to know that you have enjoyed your room being upgraded. Providing excellent service is our main priority and it is wonderful to know that our staff went above and beyond during your stay.... More 

Sydney
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed July 12, 2015

Very clean hotel unfortunately sleep quality was affected by a bank of noisy airconditioners below my hotel room. A non smoking hotel with lovely furnishings in public areas, rooms are small but functional for an overnight stay. Another minus is the position on busy sunset road, its almost impossible to cross the road and a little too far from anywhere... More 

Was this review helpful? Yes 1
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review

Dear GypsyGal_11, Warmest greeting from Sun Boutique Hotel Kuta... We appreciate your time sharing the detail of your stay. We would like to thank you for staying at our property and deign to share your positive comments, so that we could share your experience online with the others on this TripAdvisor website. We constantly strive to improve our services and... More 

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