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BEST WESTERN Kuta Beach

Jalan Benesari, Pantai Kuta, Kuta, Bali 80361, Indonesia
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BEST WESTERN Kuta Beach
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1 room 1 guest
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Ranked #88 of 198 Hotels in Kuta
A recent review
3 of 5 stars Reviewed July 27, 2015
Ikram K Kuala Lumpur, Malaysia
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Kuta Beach
See the most recent reviews
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 27, 2015

I stayed here a few years back when it first opened, and this time booked a deluxe room as the standard was too small and claustrophobic for my liking. Overall this is a decent chain hotel if you're on a budget and prefer something further away from the busy Kuta Square area. The staff are accommodating and pleasant. However, the... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Ikram K Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us Your feedback is extremely... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2015

First of all, it took over 1 hour to check in. We were so tired because of the long flight. When we arrived they wanted a deposit of 200,000RP for the mini bar, but there is nothing in the fridge. they returned our deposit when we checked out. so we have to use 200,000RP at the airport? or change in... More 

Was this review helpful? Yes 2
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear EJ B Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us your feedback is extremely... More 

Travelers are raving about these Kuta hotels

Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 22, 2015

We arrived at 12:40, we were told to wait. She said we could wait upstairs by the pool and she would call us when the room was ready. We waited for over an hour and heard nothing. I called from the lounge bar, she said she would check with housekeeping, no response. Finally, we came downstairs. We were told to... More 

Was this review helpful? Yes 3
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear james b Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More 

Queenstown, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

As we arrived very late at the Hotel due to traffic, the staff welcomed us with open arms. We even got a free upgrade to a luxurious suite and dinner reservations were made immediately. As we were traveling for 3 weeks, they attended to all our needs in terms of laundry services and arranging excursions and transport throughout Bali. Great... More 

Was this review helpful? Yes 2
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear KiewietFourie Warmest greeting from the Best Western Kuta Beach...! We appreciate you taking the time to share your experience staying with us and thank you for choosing Best Western Kuta Beach as your accommodation choice during you visit to Bali. It is a pleasure to me knowing your satisfaction of your recent stay with us. I’m really happy that... More 

Dordrecht, The Netherlands
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 13, 2015

We had to wait a long time before we could check-in to our room. We first stayed at the Citadines hotel which is right next to it, that one is a lot better. The rooms in the Best Western are very small. Staff is alright though. Wi-fi reception was good. Also pretty noisy due to large open area in centre... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Wiebee Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Birmingham, United Kingdom
Level Contributor
109 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed July 9, 2015

Firstly bear in mind the cost, and then factor in that you're a stones throw from the beach (albeit down a side road so its not "on" the beach) and the accommodation is quiet and clean and a decent size. We stayed a total of 3 times over 3 weeks and were pleased each time. We had an upgrade due... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear rinkyandmerlin28 Warmest greeting from the Best Western Kuta Beach...! We appreciate you taking the time to share your experience staying with us and thank you for choosing Best Western Kuta Beach as your accommodation choice during you visit to Bali. It is a pleasure to me knowing your satisfaction of your recent stay with us. I’m really happy that... More 

Jakarta, Indonesia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 4, 2015 via mobile

First thing I want to highlight about this hotel is staff hospitality, they deserved to get 5 stars for that. The room although it's quite small for us, couple with one kid but it well cleaned. For me, traveller who brings many gadgets, I love how they put electric plug on each side of bed, plus one on the table.... More 

Was this review helpful? Yes 1
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Ferdynan_Iskandar Warmest greeting from Best Western Kuta Beach... I would like to thank you for choosing Best Western Kuta Beach as your accommodation choice during your recent stay in Kuta... It is feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our guest. And it was certainly... More 

Warrnambool
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 30, 2015

We booked this hotel as part of a package which was very cheap. The hotel was ok, very very small rooms but it was clean. The pool was not very deep and a bit like a concrete jungle. We only stayed 3 out of our 8 night stay as we travelled around and only used this hotel as a base.

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear AliWarrnambool Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on TripAdvisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service we extend... More 

New Delhi, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 25, 2015

We stayed at the Best Western Kuta beach for 4 nights in June. Since we were with 2 children (9 and 5 years) we took the kids suite which comes with a double bed in the bedroom and a living room which has a sofa which opens into a bed. The positives - for the rate they offered in the... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear psachdev10 Warmest greeting from the Best Western Kuta Beach Bali. Thank you for your comment that is posted through Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

As two friends traveling together, we wanted separate beds and plenty of space, so we booked a jr. suite. It was the perfect size for us. The regular bed was very comfortable. My friend found the sofa bed to be comfortable, even though there was the inevitable gap between sections that is found in that kind of bed. The room... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Leanna D Warmest greeting from the Best Western Kuta Beach...! We appreciate you taking the time to share your experience staying with us and thank you for choosing Best Western Kuta Beach as your accommodation choice during you visit to Bali. It is a pleasure to me knowing your satisfaction of your recent stay with us. I’m really happy... More 

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