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BEST WESTERN Kuta Beach

Jalan Benesari, Pantai Kuta, Kuta, Bali 80361, Indonesia
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BEST WESTERN Kuta Beach
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518 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (518)
  • Mar-May only
    (147)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (104)
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Newport, Australia
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

used this hotel as an arrival point as my flight arrived 2am bali time so what a cheap hotel for a few days to recover before moving to a resort. very impressed would stay there again 2 mins to beach close to everything. got more than i bargained for

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Standard room is clean and average. Location is perfect if you want to be in kuta central!!! Restaurants, bars and the beach is within walking distance!! Breakfast isn't the greatest. Didn't try restaurant food here as it is close to many of the restaurants in town. Pool is located on the roof with a nice restaurant/bar. Great service.

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff here were very helpful. Unfortunately my shirt was ruined by a staple in an ironing board they gave me, however I was given a room upgraded which was just lovely! The rooms are kept neat and tidy and are quite modern. If you want value for money, this is the hotel to visit. Their breakfast buffet was nice... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear gsull10 Warmest greeting from Best Western Kuta Beach... I would like to thank you for choosing Best Western Kuta Beach as your accommodation choice during your recent stay in Kuta... It is feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our guest. And it was certainly... More 

Darwin, Australia
Level Contributor
115 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights with mates for my birthday and had an amazing week in Kuta/Legian Kuta is not as grotty as before $45 good value .Rooms are good no balconies. Close to beach many ppl are learning to surf . Good bars and restaurants close by One of our party lost his card, the hotel paid the Taxi and put... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear John L Warmest greeting from Best Western Kuta Beach... I am really feeling overwhelmed with your review and thank you for taking the time to post it on Trip Advisor. The most important element is that you had a memorable Best Western Kuta Beach experience and we greatly appreciate on your overall compliments regarding the Hotel. I sincerely hope... More 

Surabaya
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check-in process is quite long and the room was ready after 4 pm. The rooms are very cramped for standard 3 star hotel, bathroom design is very strange and uncomfortable, facilities was minimal, the pool is too small and narrow, breakfast very standard, more suited called budget hotel or transit hotel. Service is friendly enough, only feels less responsive and... More 

Was this review helpful? Yes 1
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear winfred_mkc Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Jakarta Barat
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Spend the vacation with my wife and lovely daughter for 5 days on 16 - 20 July 2015 We spend on Junior Suite Room, The room very clean and spacious, My daughter really love this room..running all around... :D but the Bed must be upgrade from Queen size to King Size. After all, we was really satisfied the service of... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Marten L Warmest greeting from Best Western Kuta Beach... I am really feeling overwhelmed with your review and thank you for taking the time to post it on Trip Advisor. The most important element is that you had a memorable Best Western Kuta Beach experience and we greatly appreciate on your overall compliments regarding the Hotel. I sincerely hope... More 

Cluj-Napoca, Romania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 28, 2015

I stayed here for two nights in February 2015 in a double room standard. This room was very small, with a window on the hall, so we didn't have fresh air and the room was a little bit stinky. I agree that the room is so small, but I never really understood why a room doesn't have a window. Otherwise... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear AlexandruSintu Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on Trip Advisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service we... More 

Kuala Lumpur, Malaysia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 27, 2015

I stayed here a few years back when it first opened, and this time booked a deluxe room as the standard was too small and claustrophobic for my liking. Overall this is a decent chain hotel if you're on a budget and prefer something further away from the busy Kuta Square area. The staff are accommodating and pleasant. However, the... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Ikram K Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us Your feedback is extremely... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2015

First of all, it took over 1 hour to check in. We were so tired because of the long flight. When we arrived they wanted a deposit of 200,000RP for the mini bar, but there is nothing in the fridge. they returned our deposit when we checked out. so we have to use 200,000RP at the airport? or change in... More 

Was this review helpful? Yes 2
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear EJ B Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us your feedback is extremely... More 

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Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 22, 2015

We arrived at 12:40, we were told to wait. She said we could wait upstairs by the pool and she would call us when the room was ready. We waited for over an hour and heard nothing. I called from the lounge bar, she said she would check with housekeeping, no response. Finally, we came downstairs. We were told to... More 

Was this review helpful? Yes 3
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear james b Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More 

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