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BEST WESTERN Kuta Beach

Jalan Benesari, Pantai Kuta, Kuta, Bali 80361, Indonesia
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BEST WESTERN Kuta Beach
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Ranked #84 of 194 Hotels in Kuta
A recent review
3 of 5 stars reviewed 3 days ago
WF-KKK Surabaya
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507 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surabaya
Level Contributor
8 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Check-in process is quite long and the room was ready after 4 pm. The rooms are very cramped for standard 3 star hotel, bathroom design is very strange and uncomfortable, facilities was minimal, the pool is too small and narrow, breakfast very standard, more suited called budget hotel or transit hotel. Service is friendly enough, only feels less responsive and... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spend the vacation with my wife and lovely daughter for 5 days on 16 - 20 July 2015 We spend on Junior Suite Room, The room very clean and spacious, My daughter really love this room..running all around... :D but the Bed must be upgrade from Queen size to King Size. After all, we was really satisfied the service of... More 

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Cluj-Napoca, Romania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights in February 2015 in a double room standard. This room was very small, with a window on the hall, so we didn't have fresh air and the room was a little bit stinky. I agree that the room is so small, but I never really understood why a room doesn't have a window. Otherwise... More 

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Kuala Lumpur, Malaysia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here a few years back when it first opened, and this time booked a deluxe room as the standard was too small and claustrophobic for my liking. Overall this is a decent chain hotel if you're on a budget and prefer something further away from the busy Kuta Square area. The staff are accommodating and pleasant. However, the... More 

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Bournemouth, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

First of all, it took over 1 hour to check in. We were so tired because of the long flight. When we arrived they wanted a deposit of 200,000RP for the mini bar, but there is nothing in the fridge. they returned our deposit when we checked out. so we have to use 200,000RP at the airport? or change in... More 

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Travelers are raving about these Kuta hotels

Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We arrived at 12:40, we were told to wait. She said we could wait upstairs by the pool and she would call us when the room was ready. We waited for over an hour and heard nothing. I called from the lounge bar, she said she would check with housekeeping, no response. Finally, we came downstairs. We were told to... More 

Was this review helpful? Yes 2
Queenstown, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As we arrived very late at the Hotel due to traffic, the staff welcomed us with open arms. We even got a free upgrade to a luxurious suite and dinner reservations were made immediately. As we were traveling for 3 weeks, they attended to all our needs in terms of laundry services and arranging excursions and transport throughout Bali. Great... More 

Was this review helpful? Yes 2
Dordrecht, The Netherlands
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had to wait a long time before we could check-in to our room. We first stayed at the Citadines hotel which is right next to it, that one is a lot better. The rooms in the Best Western are very small. Staff is alright though. Wi-fi reception was good. Also pretty noisy due to large open area in centre... More 

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Birmingham, United Kingdom
Level Contributor
109 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly bear in mind the cost, and then factor in that you're a stones throw from the beach (albeit down a side road so its not "on" the beach) and the accommodation is quiet and clean and a decent size. We stayed a total of 3 times over 3 weeks and were pleased each time. We had an upgrade due... More 

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Jakarta, Indonesia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

First thing I want to highlight about this hotel is staff hospitality, they deserved to get 5 stars for that. The room although it's quite small for us, couple with one kid but it well cleaned. For me, traveller who brings many gadgets, I love how they put electric plug on each side of bed, plus one on the table.... More 

Was this review helpful? Yes 1
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Ferdynan_Iskandar Warmest greeting from Best Western Kuta Beach... I would like to thank you for choosing Best Western Kuta Beach as your accommodation choice during your recent stay in Kuta... It is feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our guest. And it was certainly... More 

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