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All 175 Kuta hotels

BEST WESTERN Kuta Beach

3.0 of 5 Hotel   |   Jalan Benesari, Pantai Kuta, Kuta, Bali 80361, Indonesia
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Ranked #71 of 175 Hotels in Kuta
A recent review
4 of 5 stars reviewed yesterday
uaj75 Perth, Australia
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391 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Perth, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

BW Kuta Hotel is a very nice place to stay and the best thing is that is very close to the Beach, The Buffet Breakfast is very delicious and varies every day. Staff is very polite and nice, they understood our needs. Our bedroom is cleaned every day. If we come back again to Bali, we do not doubt that... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very affordable hotel. Enjoyed our 4 nights here. Comfortable bed, cold ac, clean room and has wifi connection. Love the breakfast here too. In front of the hotel is a convenient store and a restaurant. A walk away from the Beach Walk Mall and of course the Kuta Beach.

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Mandurah, Australia
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel a couple of weeks ago. Hotel and room was nicely decorated but rooms were to small. Room size advertised on website say's 18 m2, but after measuring the room it was only 12m2 (4m X 3m) which includes bathroom and toilet. We had booked a standard room and on checkin was told we were being upgraded... More

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BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Mr.137Paul Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us, and i would like to... More

Sunderland, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Just returned from a 10 night stay,with friends. Stopped in two different types of room,both quite small with totally inadequate wardrobe space,and no drawers. Staff friendly,but not helpful, always apologising, "you will notice this in the Management replies to their hotel reviews",especially at breakfast time, when ordering poached or boiled eggs that sometimes never came. The rooftop pool area is... More

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BestWesternKutaBeach, Manajer Kantor Depan at BEST WESTERN Kuta Beach, responded to this review

Dear Mr Rob G Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us your feedback is... More

Melbourne, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had booked 7 nights for a short break August 2014. After 4 nights we left and opted to pay for another hotel. The bed was uncomfortable, the safe didn't work, the balcony door was almost impossible to lock and unlock, no privacy whatsoever when using the toilet. Breakfast was cruddy........waiting half an hour for bacon (that tasted horrible). Our... More

Was this review helpful? Yes 1
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Mrs Lyn C Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us your feedback is... More

Kuala Lumpur
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was disappointed when I arrived at the hotel but after being in Kuta for 3 days I realized that it was OK when compared to similar places. The rooms were small but had the basics of TV, shower, air con and WiFi. Breakfast was OK. The pool area has a good view over the sea but unfortunately the sun... More

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BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear GeorgeSeator Warmest greeting from the Best Western Kuta Beach Bali. I would like to thank you for choosing Best Western Kuta Beach Bali as your accommodation choice during your recent visit to Bali and once again thank you for taking the time to share your comments with us. On behalf of our entire team, i would like to apologize... More

Gurgaon, India
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is on the kuta beach so near all the hustle bustle . Service is good but food sucks , spread during buffets are limited. Room size is ok for a single traveller but you can still get better places at lesser price. We ate our meals either at the restaurant just outside the hotel or in legion. I would... More

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BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear NP2509 Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Byron Bay, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

If you want to be in the hustle & bustle of kuta this is a good location. really small rooms and poor bathroom facilities with our shower clogging and no privacy with the toilet. wouldn't recommend this place unless you wanted a cheap overnight stay in a prime location. rooftop pool was ok but cold in winter months. lovely staff,... More

Was this review helpful? Yes 1
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Chantelle D Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More

Jakarta, Indonesia
Top Contributor
54 reviews 54 reviews
35 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were looking for a central Kuta location near the beach and Beach Walk Mall, our first choice was Harris Hotel due to its location just adjacent to the Mall however The Harris was not available on that day. I was not familiar with the area but saw that the Best Western about 200 metres from the Mall but was... More

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BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Muhamadian R Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on Trip Advisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service... More

Sussex Inlet, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our room was on the 4th floor. The pool bar / function room was right over our bed on 5th floor and on a timber floor. Could hear every time someone moved a chair, hear music, voices, cleaners moving furniture early in morning. We had pre paid for 7 night stay. On day 3, person checking mini bar entered our... More

Was this review helpful? Yes 3
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Mr. Brad W Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us Your feedback is... More

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Additional Information about BEST WESTERN Kuta Beach

Address: Jalan Benesari, Pantai Kuta, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Kuta Beach 3*
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Also Known As:
Best Western Kuta Beach Hotel Kuta
BEST WESTERN Kuta Beach Bali

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