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BEST WESTERN Kuta Beach

Jalan Benesari, Pantai Kuta, Kuta, Bali 80361, Indonesia
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BEST WESTERN Kuta Beach
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Ranked #79 of 194 Hotels in Kuta
A recent review
4 of 5 stars reviewed 3 days ago
Ferdynan_Iskandar Jakarta, Indonesia
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495 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jakarta, Indonesia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

First thing I want to highlight about this hotel is staff hospitality, they deserved to get 5 stars for that. The room although it's quite small for us, couple with one kid but it well cleaned. For me, traveller who brings many gadgets, I love how they put electric plug on each side of bed, plus one on the table.... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Ferdynan_Iskandar Warmest greeting from Best Western Kuta Beach... I would like to thank you for choosing Best Western Kuta Beach as your accommodation choice during your recent stay in Kuta... It is feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our guest. And it was certainly... More 

Warrnambool
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel as part of a package which was very cheap. The hotel was ok, very very small rooms but it was clean. The pool was not very deep and a bit like a concrete jungle. We only stayed 3 out of our 8 night stay as we travelled around and only used this hotel as a base.

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear AliWarrnambool Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on TripAdvisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service we extend... More 

New Delhi, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Best Western Kuta beach for 4 nights in June. Since we were with 2 children (9 and 5 years) we took the kids suite which comes with a double bed in the bedroom and a living room which has a sofa which opens into a bed. The positives - for the rate they offered in the... More 

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BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear psachdev10 Warmest greeting from the Best Western Kuta Beach Bali. Thank you for your comment that is posted through Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

As two friends traveling together, we wanted separate beds and plenty of space, so we booked a jr. suite. It was the perfect size for us. The regular bed was very comfortable. My friend found the sofa bed to be comfortable, even though there was the inevitable gap between sections that is found in that kind of bed. The room... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Leanna D Warmest greeting from the Best Western Kuta Beach...! We appreciate you taking the time to share your experience staying with us and thank you for choosing Best Western Kuta Beach as your accommodation choice during you visit to Bali. It is a pleasure to me knowing your satisfaction of your recent stay with us. I’m really happy... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Room was a bit small but the bed was very comfortable. Did not have a lot of choice for breakfast and WIFI speed was average and often disconnected. Hotel was clean and the staff was very helpful during our stay. There's a new hotel in front of Best Western which almost blocked the sea-view from the hotel. The hotel is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Mohd A Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on Trip Advisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I came on very short notice to the BW, and also managed to mess up my booking. When I arrived however, despite it being entirely my fault, the hotel did everything to sort it out for me and they did, at no extra charge which I was expecting. I also needed to extend my stay after one night which they... More 

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BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear francesca142 Warmest greeting from Best Western Kuta Beach... I am really feeling overwhelmed with your review and thank you for taking the time to post it on TripAdvisor. The most important element is that you had a memorable Best Western Kuta Beach experience and we greatly appreciate on your overall compliments regarding the Hotel. I sincerely hope you would... More 

London, England
Level Contributor
188 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location Located about 15-20 minutes from Denpasar airport. 3 minute walk to Kuta beach, 5-10 minute walk to Legian rd or the beach walk mall along beach walk road. In immediate vicinity of hotel are some small bars, a restaurant, massage place, laundry place, moped rental places & a convenient 7/11 type store. It is a perfect location for the... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear docdot Warmest greeting from the Best Western Kuta Beach Bali. Thank you for your comment that is posted through Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Purchased a groupon voucher for a 'superior' room, which was meant to have a king sized bed, it did not. Instead two single beds pushed together with a king sheet over the top. WORST NIGHT SLEEP EVER! The food wasn't the best nor the freshest and service was poor and unfriendly. Part of the shower was broken and house keeping... More 

Was this review helpful? Yes 2
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear 71emma94 Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is a nice hotel, nearby Kuta Beach. We can go to beach to jogging every morning. We can see sunset in the room and in mini bar, a nice view. The hotel service is very good, the reception lady is very friendly and helpful. I saw she is very busy, but still greet to my family every day. A... More 

Was this review helpful? Yes 1
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Shi D Warmest greeting from the Best Western Kuta Beach...! We appreciate you taking the time to share your experience staying with us and thank you for choosing Best Western Kuta Beach as your accommodation choice during you visit to Bali. It is a pleasure to me knowing your satisfaction of your recent stay with us. I’m really happy... More 

San Antonio, Texas
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located about 75 meters from the beach, the hotel has an outstanding pool and roof bar for those who seek the classic Balinese sunset. The front desk staff are outstanding with a conscientious regard for travelers. The rooms are relatively small, but the layout is efficient. For Bali, the internet works well with few dropped calls. Excellent value for the... More 

Was this review helpful? Yes
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear SkepticNTX Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on Trip Advisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service we... More 

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