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BEST WESTERN Kuta Beach

Jalan Benesari, Pantai Kuta, Kuta, Bali 80361, Indonesia
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BEST WESTERN Kuta Beach
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588 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

i stayed there during short break last week, the hotel is in the small alley but enough to pass for 1 car. the hotel is small buat neat and in the middle of everything. reservation nice and helpful. the pool is on the rooftop which you can see the sunset from there . food was ok and fine, like nasi... More 

Helpful?
Thank Purbaningrum_Sasmita
Bengaluru (Bangalore), India
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

The people are excellent and ready to help you anytime. My grand daughter had a stomach upset, The manager at 12pm took us to the doctor in his car and helped us out. Food is good, The swimming pool at the roof is excellent. Lovely view. Neat rooms and a very pleasant stay. Value for money.

Helpful?
Thank Kishore2016
Jakarta, Indonesia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am staying for 3D2N. We chose the place due to its strategic location. The hotel is very closed with Kuta beach (less than 5mins walking distance) and Kuta known as tourists district. Many places and restaurants to visit here in Kuta. The BW room itself is sufficient, neither bad or good. Its enough for the rate they offered. They... More 

Helpful?
Thank YuanReza
Level Contributor
7 reviews
2 of 5 stars Reviewed 1 week ago via mobile

A group of 3 of us stayed here for 4 nights in the junior suite. As we booked specifically for 3 we thought breakfast was included for everyone. It wasn't. Only for 2 people. And the 3rd would've had to pay 80,000rp. Luckily we got this sorted. The room was ok. Expected a bit more for the money as it... More 

Helpful?
Thank JohannaKristiina
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear JohannaKristiina Warmest greeting from the Best Western Kuta Beach Bali. Thank you for bringing to our attention the problem you have encountered during your visit in Best Western Kuta Beach. On behalf of Best Western Kuta Beach team, please accept my deepest apologies for the inconvenience you were caused during your stay with us your feedback is extremely valuable... More 

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Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The room was dirty, the bathroom too. The AC broke down and after few calls to the reception they finally came to fix it. The only 3 good things I can say about it is that is close to the beach, is relatively cheap and breakfast is nice with lots of choices of food.

Helpful?
1 Thank USA-business
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear USA-business Warmest greeting from Best Western Kuta Beach Bali... Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. It is with sincere regret that i note your dissatisfaction with our service and facilities. We are most concerned with the satisfaction of all of our guests and your feedback is great... More 

Batam Center, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Price & Location: This is a truly recommended hotel at Kuta Beach / Beachwalk area. Affordable price compare to other branded hotel around. Service: The arrival experience was so so. I was not impressed of being welcomed (or i may be put my expectation too high). Requested to have 2 keys but only given 1. The Receptionist guy told me... More 

Helpful?
Thank Mishael N
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Mishael N Thank you for taking the time to share your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More 

Jakarta, Indonesia
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good wifi, nice location. Room quite nice, i got 2 welcome drinks although alone. Roof top pool is small but nice. They keep my luggages for some hours after checkout. The bar is cozy. The lack is Jl. Benesari is small n bit hard to get in because it's 1 car only width. My taxi must retreat when i came... More 

Helpful?
Thank HulupiBhadranti
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear HulupiBhadranti Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on Trip Advisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service we... More 

Surabaya, Indonesia
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Nice pool with bar at 5th floor, Friendly staff, Clean room, Comfortable Bed, Walking distance to famous Kuta beach, Walking distance to Kuta beachwalk shopping mall where you can find cafe, restaurant and club as well. Car and Motorbike Rent available at Hotel.

Helpful?
Thank Tinton S
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Tinton S Warmest greeting from Best Western Kuta Beach... I am really feeling overwhelmed with your review and thank you for taking the time to post it on TripAdvisor. The most important element is that you had a memorable Best Western Kuta Beach experience and we greatly appreciate on your overall compliments regarding the Hotel. I sincerely hope you... More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Not a bad hotel, close to the beach in Kuta. Room was on the smaller side but clean, shower was good apart from the door not fully closing so the bathroom floor would also get wet. Breakfast was more of an Indonesian style buffet, there were a lot of locals staying at the hotel as we were there over New... More 

Helpful?
Thank Angieeth
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear Angieeth Warmest greeting from Best Western Kuta Beach... Thank you for your precious time to post such a valuable review on Trip Advisor. I Would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kuta Your comments are important to us as we continue to refine the level of service we... More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my 2nd time staying in Best Western Kuta. Location is very good for budget travelers and beach lover, only 2min walk from the hotel to the beach. Easily access to warungs and shopping area. Most importantly i would like to point out the service provided by the staff in Best Western Kuta is superb. They took the trouble... More 

Helpful?
1 Thank carmenljw
BestWesternKutaBeach, Front Office Manager at BEST WESTERN Kuta Beach, responded to this review

Dear carmenljw Warmest greeting from the Best Western Kuta Beach...! We appreciate you taking the time to share your experience staying with us and thank you for choosing Best Western Kuta Beach as your accommodation choice during you visit to Bali. It is a pleasure to me knowing your satisfaction of your recent stay with us. I’m really happy that... More 

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