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HARRIS Hotel & Residences Sunset Road

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Jl. Pura Mertasari, Sunset Road, Kuta, Bali, Indonesia
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HARRIS Hotel & Residences Sunset Road
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HARRIS Hotel & Residences Sunset Road
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179 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (179)
  • Mar-May only
    (41)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (36)
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Indonesia
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my family stay at this hotel to enjoy a holiday (end of 2013). Even previously I have been very familiar with this hotel, because they have friendly staff. And that's being their good image! The room size is good enough for family. Also the price paid was well worth it. But there is drawback for smelling water &... More 

Was this review helpful? Yes
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Miss. Brigitta Melisa, First of all, I would like to personally thank you very much for your patronage to our hotel. Your positive comments is valuable for us. it is certainly as encouragement to our team to serve better our future guests. We are looking forward to have you here with us again soon. Sincerely yours, Nyoman Wirayasa General... More 

Singapore, Singapore
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall is good but toilet is too slippery. We stayed in a sunset suit where the room is big enough to occupy 3 adults and 3 kids. Convenient location. and friendly staff. Breakfast so so only. Hope to see more variety of dishes in the restaurant.

Review collected in partnership with this hotel

Was this review helpful? Yes
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Tingjoqueh, Thank you very much for your time to write us your review and to choose HARRIS Sunset Road Hotel & Residences as your preferred accommodation during your recent holiday in Bali. We are extremely happy to find out that you were enjoying your stay with us, as we, at HARRIS Sunset Road always committed to deliver the best... More 

Klaten, Indonesia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I spent 3 nights at this hotel on 18-21 May 2015 due to being the invitation of the conference held at this hotel. It takes a little longer to check in at front desk than i usually had. Receptionist explained what facility that i get after i ask. He said laundry and in dining room will charge to my rooms... More 

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HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Yanda P, I would like to thank you to choose our hotel as your preferred accommodation during your recent trip to Bali. It is very much appreciated to tell us your experiences during your stay. Your comments is valuable for us. Indeed we have modern Guest rooms and Convention Center which can accommodated up to 1500 person with huge... More 

Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed May 24, 2015

Friendly staffs. Neat Hotel. Got swimming pool. tasty foods especially the indonesian foods. acceptable room service waiting time. Taxy service 24 hours. you need the cab to go out from hotel. 15 minutes to the Beach by car. 15 minutes to go out for the superb nightlife in Bali.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

Advertise alot of features but the kids club and shuttle bus were closed. Wow what a let down. The place has potential. The staff would be better served understanding basic english, how many times do you need to say the Dino kids room door is locked.

Was this review helpful? Yes 1
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Mr/s. Rohan, First of all, I would like to thank you to choose HARRIS Hotel & Residences Sunset Road as your preferred accommodation during your holiday in Bali. It is with sincere regret to know the problem you encountered with the shuttle bus and the Dino Kids Club as well as the understanding of basic English of our staff.... More 

Surabaya
1 review
4 of 5 stars Reviewed May 20, 2015

Got free upgrade when queen bed room requested was not available. Very friendly staffs, good hospitality. Best location, easy to reach from kuta, airport, bypass, seminyak, Denpasar. Very comfy area. Y

Review collected in partnership with this hotel

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Makassar, Indonesia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 16, 2015

I spent 3 night in this hotel, which it is amazing.... Its far from the crowded beach life, very convenient, the breakfast is tasty n full of choice. The staff are helpfull and friendly... Overall its worthed wth the price you paid....

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HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Mr. Fahri, First of all, let us convey our gratitude to you for writing us your review during your stay with us here at HARRIS Sunset Road on your time in Bali. Indeed our location is away from the hustle bustle and crowded area but yet right at the cross road of Kuta, Seminyak, Sanur and Denpasar area. We're... More 

Denpasar
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

Its been few times we stay at Harris Sunset road, and again, they made our stay memorable. the children enjoy very much the stay and the staff were amazing. the hotel comes with full activities from swim, kids playground, kids pool, A quality Fitness center, and even has a large grass area for me and my boy play a soccer!... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Irawan F, First of all on behalf of HARRIS Sunset Road Players, let me say Welcome Home!!! since it's been several times You and Your Family staying with us and write us your review during your last stay with us. We are extremely Happy to know that You and Your Family are Again did enjoy your stay with us... More 

3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 9, 2015

The hotel may look pleasant and convenient, no doubt it is. Location is good as well. But i rate them terrible because their staff are not competent. This includes the front office manager and duty manager. They sent email to wrong guests and my credit card details are in the email... My personal data is no longer protected. UNTHRUSTWORTHY! Staff... More 

Was this review helpful? Yes 2
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Valued Guest, First of all, we are thanking you to write us your review during your recent stay with us at HARRIS Sunset Road Bali. We appreciate your comment, both positive and negative –where we need to improve. We sincerely apologize that your recent stay at our hotel was not to your expectation. We still certainly hope that we... More 

Bali
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

The new ballroom is amazing! my husband who is an event director of newest stylist 5+ star hotel in Seminyak agrees with me, for what you pay it is a great value! We rented the 2-bedroom residence. The rooms were clean and spotless. The staff are all helpful and friendly: bellboy, receptionist, room service staff, waitress, masseuse. Only the pool... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HarrisSunsetRoad, General Manager at HARRIS Hotel & Residences Sunset Road, responded to this review

Dear Ms. Justhiani, First of all on Behalf of all HARRIS Sunset Players, we're thanking you for spending your time to write us review during your and your family stay with us. Yes, we do have a new Convention Center now and we're happy that you are amazed by it. We just hope that we will be able to host... More 

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