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Sun Island Hotel Kuta

4.5 of 5 Jl. Kartika Plaza 88, Kuta, Bali 80361, Indonesia
#41 of 176 hotels in Kuta
278 Reviews 4 of 5 stars
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Sun Island Hotel Kuta
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Sun Island Hotel Kuta
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278 people have reviewed this hotel

Traveler rating
    90
    127
    41
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Batam, Indonesia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Being recommended by our travel agent, arrive 29th July 14 and stay until 1st Aug 14, check in was quick and staff are very helpful in offering assistance and information we needed, place were clean and design is quite modern. Location is great as well, near city Kuta beach and Centro Shop Mall. Overall we like our stay in this... More

Was this review helpful? Yes
Perth, Australia
Top Contributor
65 reviews 65 reviews
7 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

dates traveled 4-8-14 till 14-8-14; we arrived early and didn't pay for early check in, so we just left our bags and then came back at 2pm for check in, to find a beautiful room with swan towels and roses for our honeymoon, once we settled in our room we heard a knock at the door it was a happy... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
18 reviews 18 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This 4 star hotel is situated in an excellent location, close to Waterbom Bali, amenities, shops, Centro Kuta shopping mall, good restaurants and bars. The staff was sincere and helpful and apologised profusely when our Bluebird taxi took a long time to arrive due to the traffic jam outside, even though it was not their fault. The bed and pillows... More

Was this review helpful? Yes 2
Newcastle, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 7 nights at Sun Island..overall we were disappointed with our stay. On the positive side it is very clean and modern, the staff are fabulous, very friendly and extremely helpful. The breakfast was the usual fare..service was excellent though. The biggest issue was noise..not from the street as you may expect but from the guests and the building... More

Was this review helpful? Yes 3
Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent 15 days in this hotel & was impressed by every thing, good food,great service from wonderfully friendly staff, comfortable king size bed, good air con & handy to every thing will stay again next year. Well done Sun Island keep it up.

Was this review helpful? Yes 2
SunIslandhotelkuta, General Manager at Sun Island Hotel Kuta, responded to this review

Dear Rossco901, Greetings from Sun Island Hotel Kuta! It was pleasant to hear from you after your recent stay in our hotel. Thank you for posting such a positive review. I did share your comments to my team members as motivation to keep working on giving the best service to all our guests and making each stay pleasant and indulging.... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Apart from the comfy bed and pillows, this place rocked with kids and parents egging them on only to be awoken at 7:30am by the screaming echos!! Complained once, and the noise was gone as the families had checked out, only to be awoken with the same echo and screaming sounds from a new family that arrived. I missed breakfast... More

Was this review helpful? Yes 2
SunIslandhotelkuta, General Manager at Sun Island Hotel Kuta, responded to this review

Dear bali lover A, Greetings from Sun Island Hotel Kuta! I trust this message finds you and your family well. I am disheartened to learn that you did not experience a relaxing stay with us. Last month was indeed our high season for domestic guests who usually came with children for the Eid holidays. I am sorry that this should... More

Bangkok, Thailand
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 24, 2014

First I booked pool access room on ground floor but it's noisy from the bar, music is very loud at night so I asked the staff to move to the fifth floor and I feel better though I can still hear loud music. This hotel is a mid-range hotel in the middle of shopping restaurants and bars and located ten... More

Was this review helpful? Yes 3
SunIslandhotelkuta, General Manager at Sun Island Hotel Kuta, responded to this review

Dear alisra007, Greetings from Sun Island Hotel Kuta! Thank you for posting a review of your stay in July. I truly appreciate your feedback regarding the noise from the entertainment. Please rest assured that our guests' comfort is of utmost importance for us, and we will do our best to ensure that our guests have a relaxing stay. On a... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 15, 2014

Arrived on Friday night, 11th of july, staff were very helpful. The room was nice and clean , overlooking the pool. However, that's were the good stuff ended. Was woken at 7am by the music in the restaurant area, it is far to loud. Went down for breakfast which was ok. The pool area gets very little sun so spent... More

Was this review helpful? Yes 1
SunIslandhotelkuta, General Manager at Sun Island Hotel Kuta, responded to this review

Dear Paul B, Warmest greetings from Sun Island Hotel Kuta! I hope this message finds you well. I am saddened to hear that you had to check out early from our hotel due to the music from our restaurant. However late we were to rectify the situation, I assure you that our guests' comfort is our utmost concern and therefore... More

Perth, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 13, 2014

Pros: Location is excellent and staff friendly but be more considerate for disable people. Cons:Breakfast needs varieties, pool water needs to check because it's stink the eyes and hotel needs some renovations. My family stayed in this hotel for 10 days and we booked 2 rooms. 1 for my wife and daughter and the 1 for my disable son and... More

Was this review helpful? Yes 2
SunIslandhotelkuta, General Manager at Sun Island Hotel Kuta, responded to this review

Dear Francis S, Greetings from Sun Island Hotel Kuta! Thank you for choosing to stay at our hotel recently and posting a review on us. I’d like to express my sympathy to you for sharing your heartfelt concern with regard to your son. I will make sure that my team will be more aware of guests with special need. Thank... More

Senior Contributor
36 reviews 36 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed July 12, 2014

I am well aware there is considerably cheap accommodation in bali, however I opted to save up really hard and pay extra to stay here in hope of having a decent stay. What a waste of hard earned money that was! I have been to bali before and the hotels I have stayed in have always been amazing.... This one... More

Was this review helpful? Yes 4
SunIslandhotelkuta, General Manager at Sun Island Hotel Kuta, responded to this review

Dear fluceb, Greetings from Sun Island Hotel Kuta! Thank you for posting such an extensive review on your recent stay in our hotel. As much as I am disheartened to know that you were seriously unhappy during your stay, I am also surprised that you did not report any of the unpleasant incidents to our Front Desk as I believe... More

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Additional Information about Sun Island Hotel Kuta

Address: Jl. Kartika Plaza 88, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sun Island Hotel Kuta 4.5*
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Also Known As:
Sun Island Hotel Kuta Bali

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Amenities

Hotel Style
#17 Luxury Hotel in #22 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Sun Island Bali Group is pleased to introduce you to our latest establishment of property in Kuta area. Sun Island Boutique Hotel Kuta offers you its definite impeccable service through the 126 rooms and 8 suites, with a true service of 4 star luxurious hotel where sophisticated contemporary designs meet Balinese traditional architecture and inspire posh amenities. Located in the most strategic location in Kuta, 5 minutes from Ngurah Rai International Airport, 5 minutes walk to the famous sandy Kuta beach, Discovery Mall, Traditional Art market, Waterbom and many restaurants. ... more   less 
Number of rooms
134

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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