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Pondok Sari

Hotel website
Nyangnyang Sari St, No 7B, Kuta, Bali 80361, Indonesia
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Best prices for: 1 room 1 guest
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (78)
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    (23)
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Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

we spent 14 nights at this hotel and it was our first time in Bali.we arrived and walked in to this wonderful quite oasis all the staff just made us feel so welcome the room was nice and clean the air conditioning was working well the bed had nice sheets on which were changed every day and we both sleep... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Johndeer2850, Warmest greetings from Pondok Sari Hotel, Thank you for your valued time give us excellent comment regarding your recent visit at our hotel. Your comment regarding our helpful staffs, clean and nice room, good air conditioning, also the good sheets has been shared to teams member. And they are happy to hear that you have had reach your... More 

cairo
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 11, 2015

this hotel has very poor TV picture quality, hot water and toilet flush is an issue to be given more attention by hotel management, location not really good but not bad too, room has many facilities aircon work fine. room is clean but not the cleanest, stuff friendly but english is not well understood, rate of room is acceptable for... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Tabamelaeh, Warmest greetings from Pondok Sari Hotel, Thank you for your comment regarding your recent visit to Pondok Sari Hotel. Your comment has been shared with all of teams member at Pondok Sari, about hot water we had already fix the problem as well the flushing toilet. Regarding the English speaking skill we also gradually give training lesson for... More 

bogor
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed March 23, 2015

Our 3rd stay at Pondok sari was horrible, the putt us in the bunker, corner to the back of the hotel, no WiFi, no cellular signal, clogged water drainage, if you take shower, the water will flooded. They don't care when we ask fixed the problem, They don't clean our room as I asked to The worst thing about it... More 

Was this review helpful? Yes 1
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Mr Abincomp, Warmest greetings from Pondok Sari Hotel, Thank you so much for your comment regarding your recent visit to Pondok Sari Hotel, comments from guests make we grown up and up grading our services. Your comments already shared with our team members, and thank you for your input, regarding: -Your booking, already mention (by phone and by email)... More 

Travelers are raving about these Kuta hotels

Adelaide Hills, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

As a long time visitor to Bali I have to say that I am not one for staying at all in Kuta, but sometimes I have to make late flights to Bali and my friends in Ubud are too far away to pick me up late at night. And as I have not stayed in Kuta for a long time... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Mr Drtee1, Warmest greetings from Pondok Sari Hotel, Thank you for choose Pondok Sari Hotel as your accommodation during your last visit to Bali. We are very grateful that hear you had satisfied with our hotel services. Your comment regarding our quick response, airport transport, our staff services, room facility, and also tropical garden located at our hotel, has... More 

2 reviews
5 of 5 stars Reviewed March 10, 2015

Myself and nine other friends/family members stayed at Pondok Sari for eight nights. After staying in the heart of Kuta for a few nights we were happy to stay here as we didn't get hassled as much. The rooms were clean, very comfortable (especially the bed!!) & had everything that we needed! The breakfast was VERY simple (toast & juice)-... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Achusla W, Warmest greetings from Pondok Sari Hotel, Thank you very much for choose Pondok Sari Hotel, as your accommodation during your recent holiday visit to Bali. It has been our pleasure to learn that you satisfied with our services at Pondok Sari hotel. Your comment regarding, location, the clean rooms, friendly staffs and also comfortable bed has been... More 

Hamburg, Germany
1 review
3 of 5 stars Reviewed March 10, 2015

I stayed in this hotel for a weeks. I think it was okay, except I got bored with breakfast services. I think Management hotel staffs need to improve their menu, not only small bread and old eggs everyday.

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear w4nderlustg1ri, Warmest greetings from Pondok Sari Hotel, Thank you for choose Pondok Sari Hotel as your accommodation during your recent visit to Bali. Regarding your comment about selection on breakfast menu, the team at Pondok Sari Hotel try to give another variety like boiled eggs, but no worries another innovation will coming, such as jaje Bali which is traditional... More 

Darwin, Australia
1 review
1 of 5 stars Reviewed February 17, 2015

Hotel had rats in the roof, the dogs barking all night meant little sleep, hotel staff did not understand how to book a tour or communicate well at all and for the day I had a migraine and could not stand light or sound - clearly the do not disturb sign didn't mean anything as they kept ringing my doorbell... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Darwin C, our valued guest, Warmest greetings from Pondok Sari Hotel, Thank you for your comment during your recent visit at our hotel, it is so sad to hear that your experience did not satisfied, your comment has been discussed by all member of team at Pondok Sari, and some actions has been taken regarding this issues. If there... More 

A TripAdvisor Member
1 of 5 stars Reviewed January 20, 2015

We stayed here from 26th Dec 2014 - 2 Jan 2015. At first the hotel seems nice, standard for that level of price. The only feedback from us was come from their service level, totally is so poor! Maybe because we're the local guest not a foreigner. The receptionist not well trained, they can't handle guest nicely. The staffs had... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Trip Advisor member, Warmest greetings from Pondok Sari Hotel, Thank you for your comment regarding your recent visit to our hotel, it has been our concern that you did not met your satisfaction. Just for your info we have been up grading our services here step by step include our front office department. But i also curious that what... More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed January 16, 2015

If you out and about sightseeing and just need somewhere to sleep and shower.. Its great.. value for money.. Just keep in mind I have stayed in some of the top hotels and if your on a budget and understand you in the tropics and there will always be some elements that you just have to put up with... I... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Ms Caroline W, Warmest greetings from Pondok Sari Hotel, Thank you for your positive feedback and sharing your experience during your recent visit to our hotel on Trip Advisor. It is great to learn that you appreciated our bathroom shower, value for money and also location. Again thank you, and if there is any chance you coming again in... More 

australiandude
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

I cant speak highly enough of pondok sari. The staff are thoughtful, friendly and willing to do the extra to make your stay great. A good example is that we booked a room online, when we arrived we found the room was upstairs. This was no problem for my wife or i but the staff saw my wifes pregnant stomach... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Mr Australiandude, Warmest greetings from Pondok Sari Hotel, Thank you so much for your valued time regarding your nice review on Trip Advisor to our hotel, for your recent visit. It is our pleasure to hear that your expectation met your satisfaction, your recent comment regarding our staffs, best location, value for money have been shared with our staffs... More 

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