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Pondok Sari

3.0 of 5 Nyangnyang Sari St, No 7B, Kuta, Bali, Indonesia
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67 reviews from our community

Traveler rating
    19
    24
    9
    5
    10
See reviews for
8
28
9
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Darwin, Australia
1 review
1 of 5 stars Reviewed 1 week ago

Hotel had rats in the roof, the dogs barking all night meant little sleep, hotel staff did not understand how to book a tour or communicate well at all and for the day I had a migraine and could not stand light or sound - clearly the do not disturb sign didn't mean anything as they kept ringing my doorbell... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Darwin C, our valued guest, Warmest greetings from Pondok Sari Hotel, Thank you for your comment during your recent visit at our hotel, it is so sad to hear that your experience did not satisfied, your comment has been discussed by all member of team at Pondok Sari, and some actions has been taken regarding this issues. If there... More 

A TripAdvisor Member
1 of 5 stars Reviewed January 20, 2015

We stayed here from 26th Dec 2014 - 2 Jan 2015. At first the hotel seems nice, standard for that level of price. The only feedback from us was come from their service level, totally is so poor! Maybe because we're the local guest not a foreigner. The receptionist not well trained, they can't handle guest nicely. The staffs had... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Trip Advisor member, Warmest greetings from Pondok Sari Hotel, Thank you for your comment regarding your recent visit to our hotel, it has been our concern that you did not met your satisfaction. Just for your info we have been up grading our services here step by step include our front office department. But i also curious that what... More 

1 review
4 of 5 stars Reviewed January 16, 2015

If you out and about sightseeing and just need somewhere to sleep and shower.. Its great.. value for money.. Just keep in mind I have stayed in some of the top hotels and if your on a budget and understand you in the tropics and there will always be some elements that you just have to put up with... I... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Ms Caroline W, Warmest greetings from Pondok Sari Hotel, Thank you for your positive feedback and sharing your experience during your recent visit to our hotel on Trip Advisor. It is great to learn that you appreciated our bathroom shower, value for money and also location. Again thank you, and if there is any chance you coming again in... More 

australiandude
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2015

I cant speak highly enough of pondok sari. The staff are thoughtful, friendly and willing to do the extra to make your stay great. A good example is that we booked a room online, when we arrived we found the room was upstairs. This was no problem for my wife or i but the staff saw my wifes pregnant stomach... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Mr Australiandude, Warmest greetings from Pondok Sari Hotel, Thank you so much for your valued time regarding your nice review on Trip Advisor to our hotel, for your recent visit. It is our pleasure to hear that your expectation met your satisfaction, your recent comment regarding our staffs, best location, value for money have been shared with our staffs... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Just enough out of Main Street kuta to be quiet enough. Yet only 3 minute scooter ride away from Legian. Staff were amazing even hopping on his scooter and guiding us to currency exchange centre 5 mins away. Allowed us to leave gear there while we travelled around bali. Pool is awesome. Rooms were clean and tidy. Wifi was great.... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Mr David T, Warmest greetings from Pondok Sari Hotel, Thank you for your excellent review regarding your recent visit to our hotel, we are glad to learn that everything that we offered has lived up your expectation and thank you for your highlighting for our clean room, services from our staffs, swimming pool, and our near location to the... More 

Darwin, Australia
1 review
5 of 5 stars Reviewed November 25, 2014

Excellent experience except internet connection. It wasn't great in room but once I was in lobby the connection was ok. I will stay again if I visit Kuta next time. My room had even a safe box, iron, hair dryer and etc. Staff were very friendly too.

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Whazup2001 our valued guest, Warmest greetings from Pondok Sari Hotel, Thank you for your valued review to our hotel, it is our pleasure to hear that your satisfied with our hotel during your stay. Your valued review have been shared with our team member, your excellent review can motivated us here to give better and better services to our... More 

1 review
4 of 5 stars Reviewed November 12, 2014

Value for money, comfortable, quite place, kind people, good service, easy to go anywhere by bike, easy rent car or bike....if u want ask question to where u go to the receptionist and he can answer kindly ur ask....but there's a little uncomfortable...there's no way to see time in room, the up shower not on.....i like its clean room....

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Ms Grace Diana S, Warmest greetings from Pondok Sari Hotel, Thank you for your comment regarding your recent visit with your family at our hotel last week. It been our pleasure to hear that you enjoyed stay with us during your stay, your comment has just shared with all of our team here at Pondok Sari Hotel. if there... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 19, 2014

Big rooms and fast wifi, along with television and good breakfast (although it was just a muffin or savoury item and cofee or tea). The hotel is situated just 200 meters from the main roads full with restaurants and great shops. The service was good and the beds were clean and made every day an average sized pool with deck... More 

Was this review helpful? Yes
RamaHotels, Manager at Pondok Sari, responded to this review

Dear Jade636, Warmest greetings from Pondok Sari Hotel, Thank you for choosing Pondok Sari Hotel as your accommodation during your recent visit to Bali. It been our pleasure to know that you had reach your expectation during your stay at Pondok Sari Kuta Bali. Your comment about television, breakfast, cleanliness, bed, swimming pool, etc, have been shared with our teams... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

I spend four nights at pondok sari hotel and i am very satisfied with this hotel. The staff is nice and friendly, room is nice and comfort even though it's not so big. The pool is also good and relaxing. Some people not happy with the breakfast, but for my groups, it is good enough. Cofee, juice, bread and egg... More 

Was this review helpful? Yes 1
RamaGardenBali, Manager at Pondok Sari, responded to this review

Dear Mr Ivan K our valued guest, Warmest greetings from Pondok Sari Hotel, Thank you for your comment regarding your recent visit to our hotel. Your comment about nice and friendly staffs, rooms, breakfast and also good location already shared with all staffs at Pondok Sari Hotel. It is always a pleasure to received positive feedback from customer and improve... More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed September 22, 2014

This is my first time to stay in Pondok Sari and i really love to stay here. i was here on 16th September till 20th September 2014.The place is so strategic which means it's close to everywhere like Airport, Legian, etc. The hotel itself is also really relaxing, clean, comfortable and enjoyable. i am so lucky at that time because... More 

Was this review helpful? Yes
RamaGardenBali, Manager at Pondok Sari, responded to this review

Dear Miss Kezhia our valued guest, Warmest greetings from Pondok Sari Hotel, In this good opportunity we would like to thank you that you want to share your experience thru Trip Advisor regarding your recent visit to our hotel. It had been our satisfaction that to hear your experience reach your expectation, your comment about the location, cleanliness, view and... More 

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Additional Information about Pondok Sari

Address: Nyangnyang Sari St, No 7B, Kuta, Bali, Indonesia
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pondok Sari 3*
Number of rooms: 30
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Also Known As:
Pondok Sari Hotel Kuta
Pondok Sari Bali/Kuta

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