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Bali Kuta Resort & Convention Center

4.0 of 5
Jl. Majapahit No. 18, Kuta, Bali 80361, Indonesia
Hotel amenities
Bali Kuta Resort & Convention Center
Ranked #97 of 156 hotels in Kuta
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126 reviews from our community

Traveler rating
    13
    38
    46
    21
    8
See reviews for
Families
20
 
Couples
43
 
Solo
8
 
Business
5
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Perth
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 15, 2013 via mobile

If you are on a tight budget stay. From the moment we arrived I knew not us, dark foyer . Rooms soooo small , bathroom out of ten 2 . Lighting poor. Bed if you want to sleep on concrete . Pillows like rocks . We were booked in for 8 nights . Stayed 1 , then went and booked... More

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Perth, Western Australia, Australia
2 reviews
2 of 5 stars Reviewed May 6, 2013

This hotel was nice and the staff very friendly but did not get a good night sleep the whole 7 nights we stayed. There was chanting every night and a rooster every morning without fail, after requesting to move rooms the staff were very helpful but the rooms still backed on the same side where the rooster and chanting was,... More

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Tilburg, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2013

the hotel is quite nice. The rooms are clean and comfortable. The breakfast buffet is very extensive. Only drawback is the location. It is in walking distance from teh beach but you have to pass very busy roads but he, that's Kuta for you.

Was this review helpful? Yes 1
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 20, 2013

Dear het69, Thank you for your kind review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We are delighted to hear that you had a great time during your stay with us. We hope that we could have the pleasure of welcoming you again in the near future. Best Regards, Abraham Runtu Front Office Manager More

Tambov, Russia
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 4, 2013

We stayed in this hotel for one week last year. The rooms were cozy, were being cleaned everyday. The personnel was helpful, answered all the questions we needed, gave directions, fixed the leaking AC right after we complained, offered breakfast boxes when we were not able to have breakfast due to the early check out. The breakfast is OK, quite... More

Was this review helpful? Yes 1
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 11, 2013

Dear d_polina, Thank you for your kind review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We are delighted to hear that you had a great time during your stay with us and we apologise for the misunderstanding regarding your airport transfer. We hope that we could have the pleasure of welcoming you again in the near future. Best Regards,... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 7, 2013 via mobile

This hotel is also known as Swiss Belhotel Kuta. The hotel doesn't have serene and peaceful Balinese gardens. The room is small. The pool is big but too exposed and lack privacy. We saw all of one child in the pool in our 2 week stay. There is a big statue in the middle of the pool, which is completely... More

Was this review helpful? Yes 3
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 11, 2013

Dear Jaten, Thank you for your review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We do apologise for the dissatisfaction you had with the restaurant food. We are carrying out staff retraining, including the hotel drivers, to help toward ensuring total guest satisfaction and convenience. You may be pleased to know that our chef is arranging some new additions... More

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 5, 2013

Do not let the pictures fool you with this hotel it is extremely run down pool is dangerous with tiles coming off everywhere lights hanging out inside the pool I saw people fall through the decking around the pool as it was rotting!! We paid for a suite room which was a good size but again not what you see... More

Was this review helpful? Yes 3
See 3 more reviews by Kirisa B for Kuta
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 11, 2013

Dear Kirisa B, Thank you for your review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We apologise for the inconveniences that you experienced during your stay with us. Guest satisfaction is our priority and to improve our services and facilities the staff are being given more training on handling guest complaints and concerns. We are also carrying out a... More

Perth
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 27, 2013 via mobile

I stayed here with my family for a holiday and it was unfortunately no where near our expectations. The staff are fantastic, extremely friendly and very efficient and will bend over backwards to make you as comfortable as management allows! My review is on the hotel itself, not the staff. The Room: Tiny, have to sit on the bed to... More

Was this review helpful? Yes 2
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 11, 2013

Dear Zions gurl, Thank you for your kind review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We apologise for the inconveniences you experienced during your staying with us. We are carrying out a room by room maintenance programme and we really appreciate your comments and are taking them under advisement. We really hope that you will stay here again... More

Darwin
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 20, 2013

Stayed here back in February 2011 but thought i would review it. It was my first time in Bali and I always take my time in deciding which hotel to stay at I choose this one... To be honest the location is a bit out of the way and the road the hotel is on is very very busy, i... More

Was this review helpful? Yes 3
See 9 more reviews by Kelvin R for Kuta
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 11, 2013

Dear Kelvin R, Thank you for your review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We apologise for the inconvenience that you experienced during your stay with us. Guest satisfaction is our priority and we are currently carrying out a guestroom maintenance project to ensure the comfort and well-being of our guests. You may be pleased to know that... More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 13, 2013

we stayed there aug / sep 2012 for a friends wedding. they tryed to put the 3 in my family in a small room. they said it was ok for 2 adults and a 6ft teenager to share a double bed.( we don't think so ) then they wanted $300aus extra for a bigger room. this was not our fault... More

Was this review helpful? Yes 2
See 7 more reviews by colin s for Kuta
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 11, 2013

Dear colin s, Thank you for your review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We apologise for the inconveniences that you experienced during your stay with us. We are still carrying out our room by room maintenance programme and we really do appreciate your comments and are taking them under advisement. We take the comfort, convenience and safety... More

Jakarta
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 8, 2013

Stayed in 1 bedroom suites, although the hotel environment is dated. Room is spacious, clean, and well renovated, staff services is ok. Breakfast and in room dining below standard, should be better. the really really downside for us is the location, quite hard to access and long walk to the central kuta or legian shopping and dine area.

Was this review helpful? Yes 2
See 5 more reviews by jrifter for Kuta
BaliKutaResortBKR, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
April 11, 2013

Dear jrifter, Thank you for your kind review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We are delighted to hear that you had a great time during your stay with us. We really appreciate your comments and are taking them under advisement. You may be pleased to know that our chef is arranging some new additions to the menu.... More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(5)
  • Air Con(5)
  • Hotel staff(4)

Additional Information about Bali Kuta Resort & Convention Center

Address: Jl. Majapahit No. 18, Kuta, Bali 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Kuta
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Bali Kuta Resort by Swiss-Belhotel is conveniently located in the heart of Kuta area, 15 minutes away from the Ngurah Rai International Airport and five minutes to Kuta beach. Our central location allows easy access to entertainment venues, tourist attractions, exclusive shopping and sightseeing in the Kuta, Legian, Seminyak and Nusa Dua regions.We boast more than 250 rooms, featuring amenities you would expect of a four-star hotel. Choose from superior, deluxe or junior suites tastefully furnished in a blend of classical and contemporary motifs. ... more   less 
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Also Known As:
Bali Kuta Resort And Convention Center
Bali Kuta Hotel Kuta
Bali Kuta Hotel
Bali Kuta Resort & Convention Center

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