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All 184 Kuta hotels

Aston Kuta Hotel & Residence

4.5 of 5 Hotel   |   Jl. Wana Segara No. 2-5, Kuta, Bali 80361, Indonesia
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Aston Kuta Hotel & Residence
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Ranked #41 of 184 Hotels in Kuta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Nicole255333 Karratha, Australia
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Karratha, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Aston Kuta with my husband and three friends over the holiday season for 2 weeks. My husband and I had a deluxe suite on the fifth floor whilst our friends had standard rooms on the ground and second floor. Our room was amazing, heaps of room, tucked into the corner of the building so away from... More 

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Perth, Western Australia, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My fiancé and I recently stayed at the Aston Kuta Hotel & Residence with another couple for seven days. From the moment we got there (11pm at night, which meant an incredibly late check-in), the staff were incredibly accommodating of us and our needs. We had been in contact with them prior to arrival about arranging ground floor pool view... More 

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear YOungTraveller1991, I would like to say thank you for both of you for choosing Aston Kuta Hotel & Residence. I already talk to management about your comment and we will not improve our service without any comment from valuable guest like you. However i'm very happy to heard that you felt like home with us. Best Regards, Irmansjah Madewa More 

Budapest, Hungary
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel from outside nothing special, but inside the lobby Area is very pleasent. The staff can compensate everything :) they are so much polite and so friendly. The swimming pool is as big as on the picture, the room is friendly and comfortable and there is a pillow menü as well! Nice place to stay, try the best mango... More 

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Jzs1971, We very happy to read kind comments from you. Thank you so much for stayed at Aston Kuta Hotel & Residence during your visit to Bali. Your comments made us thrived. Could you recommend us to your family and colleagues. Best Regards, Irmansjah Madewa More 

Perth, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Service: Staff is helpful. Communication is very difficult because the staff is not fluent in English. An average waiting period of about 40 min for your food to arrive. Meals: Excellent variety in the mornings for breakfast. The buffets is well prepared and there is a wide variety to choose from. The menu in the Light house and for the... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on our way back home after spending a week in Gili T. The place is really close to the airport and that's a big plus. There are lots of restaurants and pubs at a walking distance. The rooms are functional and clean. Good value for money. The breakfast was pretty decent but shockingly the... More 

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived a day late due to flight cancellations and after a long trip we had a few complication, first they wanted the full price of the hotel on arrival and also room service which is not available unless you have a MasterCard. I asked if we could go drop bags off and then come back and sort it after,... More 

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear H2ORNLD, We do apologized for the incovenience experience that you had during stayed at Aston Kuta Hotel & Residence. I already brought your cases to the management meeting and i hope we can asisst you and serve you better for your next visit. Best Regards, Irmansjah Madewa More 

Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Big room. Clean. Friendly service. Good location. Free drink coupon when we checked in. Only bad thing was WiFi was useless. Breakfast was also not very good. Overall a pretty good value for the southern end of Kuta

Was this review helpful? Yes 1
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Smbowman, Thank you so much for choosing Aston Kuta Hotel & Residence during your visit to Bali. We already improve our service based on your comments. We still increase our services to our guest especially valuable guest like you. Best Regards, Irmansjah Madewa More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 19, 2014

Bit late review (stayed Feb 2014) but I had sweared to write a review for the bad experiences I had in this hotel. I visited Bali with my mom and had booked this hotel for 4 nights (my worst travel planning mistake)! First we were told, we are getting a free upgrade and were thus taken to a room far-far... More 

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear NehaMa2014, We do apologized for your inconvenience holiday trip during stayed with us. I already forward your comment to the management. Once again thank you for your valuable comments and we will not improve our service without any construction comments from a valuable guest like you. Let me know if i could asisst you for your next stay in... More 

Serpong, Indonesia
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 16, 2014

We stayed for 2 Nights for business trip and were dissapointed with its wifi connection. We were given 'Aston' wifi and always failed to connect which made our work a bit hold back. On the other hand, room was clean , bathroom has Bathtub which is very nice. Staff were all very helpful and friendly. Since our room was on... More 

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Mbulss, Thank you so much for choosing Aston Kuta Hotel & Residence for your last business trip. We apologize for bad wifi during your stayed with us. I already forward your comment to the management since we tried to improve our connection wifi. I hope you will have a good experience for your next business trip with us. Best... More 

Kochi (Cochin), India
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 16, 2014

Stayed there during the 2nd week of Sep 2014. Pros - The rooms were clean and we also got an upgrade to the room. Rooms are big , quite and calm. Very calm for a couple of days off. With some nice massage parlours right in front of the hotel, its an easy choice. People wanting to stay away from... More 

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Crcumsit, We are apologize for a bad wifi that you had during stayed at Aston Kuta Hotel & Residence. But we also thanking you for choosing Aston Kuta Hotel & Residence. I already forward your comment into IT department. We will not improve our service without your valuable comment. Best Regards, Irmansjah Madewa More 

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Additional Information about Aston Kuta Hotel & Residence

Address: Jl. Wana Segara No. 2-5, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Aston Kuta Hotel & Residence 4.5*
Number of rooms: 209
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Also Known As:
Aston Kuta Hotel And Residence
Aston Kuta Hotel & Residence Bali
Hotel Style:
#10 Business Hotel in Kuta
#18 Luxury Hotel in Kuta
#21 Romantic Hotel in Kuta
#27 Spa Hotel in Kuta
#27 Family Hotel in Kuta

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