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Aston Kuta Hotel & Residence

#32 of 194 Hotels in Kuta
Certificate of Excellence
Jl. Wana Segara No. 2-5, Kuta, Bali 80361, Indonesia
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Aston Kuta Hotel & Residence
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Ranked #32 of 194 Hotels in Kuta
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Bromagz
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547 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (547)
  • Mar-May only
    (156)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (114)
All months
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We booked two nights due to work commitments in Kuta making it difficult to get back to our villa late at night so on advice from peers we chose this place, while the hotel it self is quite nice with the restaurant still delivering high quality food with cheap prices and the buffet breakfast was also delicious the room situation... More 

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Bromagz, Thank you for your time to wrote a review for us. Perhaps you can stay longer for your next trip to Bali on vacations. Also you can recommend us to your family and your loved ones. Let me know if you need my assistance for your next visit. Have a bless day;) Best Regards, More 

Hamilton, Australia
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

We checked out four days early very disappointed with the staff and generally grubby surrounds and room they didn't even ask us why we were checking out early , breakfast was average staff inattentive, swim up bar mostly empty no staff to be found had to get out of pool and get someone to serve us it was a joke,

Was this review helpful? Yes
beijing
1 review
5 of 5 stars Reviewed 3 days ago NEW

Thanks for Aston Kuta,we have a fantastic holiday.We will choose Aston Kuta again when we come to bali next time.The traffic is convient and the breakfast is delicious.Aston is the best hotel whatever I go.

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear baitu1211, Thank you for excellent comment for us. Our pleasure to have you back in here with us next time. Let me know if you need my assistance for your next trip to Bali. Perhaps you can recommend us to your family and colleagues. Have a nice day;) Best Regards, More 

Mumbai
1 review
5 of 5 stars Reviewed 1 week ago

The property is really amazing with the pool right at the centre, you will get awesome view of the pool with the lighting at night. The Service was excellent warm & polite and they also help you on site seeing and tours. One room service personnel also went out of his way to explain us about a particular sight seeing... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear ejvinit, Thank you for choosing Aston Kuta Hotel & Residence during your last vacation to Bali. We are very appreciate for your valuable comment. Hope that you can stay with us again for your next trip to Bali. Please send us an email for your next reservation to info@astonkuta.com Do not hesitate in contacting me should you need further... More 

Perth, Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times, it has gone downhill. Rooms need refurbishing, bathroom needs to be refurbished. Stayed in deluxe room ground floor again, this time very noisy all night, asked to be moved to higher floor. Very disappointing. It's in a quite location except for the noise created by staff moving through the corridors at rediculous... More 

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear awaggers, We are apologize that your last stayed with us do not meet your expectations. For at the moment we still on refurbishment phases. However thank you so much for your valuable comment. We can't improve our service without your comment. Do not hesitate in contacting me if you need my assistance. Best Regards, More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was staying with my family for 6 night and i would say all their service is very good. I call them for pick in late in thr evening since my flight is delay 7 hours from jakarta and arrive in bali in the midnight and response is quiet fast, check in process is smooth and guest room is clean... More 

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Jack Z, We are very glad that your experience with us meet your expectation. Your tremendous comment is one of our trigger to give the best service and a put smile on our guest faces. Thank you so much for your recommendation about us. Such a pleasure for us to served better. Best Regards, More 

esperance
1 review
4 of 5 stars Reviewed 2 weeks ago

Only a 90,000 Rupiah 10 minutes taxi ride from the airport to the hotel with everything you need out side the door, services is friendly as always in Indonesia with the staff going out of there way to help for a pleasant stay at the hotel, I only use this hotel as a stop over so only one night at... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear johnharrison_jh55, Thank you for valuable comment that you wrote for us. Maybe on your next trip you can stay at Aston Kuta more than a night. So you can feel beautiful sunset on our rooftop or enjoy our BBQ buffet dinner aswell. Perhaps you can recommend us to your family and your loved ones. Best Regards, More 

Tokyo, Japan
1 review
4 of 5 stars Reviewed 2 weeks ago

Aston Kuta is very wonderful hotel. Services,cleanness and equipment are excellent. The hotel is located at a distance from the central Kuta. But I could rent a bicycle from the hotel. They listened to our every requests. My room have no balcony. They lent the drying clothes stand for me. If you stay at this hotel, you should choose the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear sameji23, Such a pleasure for us to have you back again sometime. Do not forget to send us an email to info@astonkuta.com for your reservation. Also you can recommend us to your friends and family. Have a nice day;) Best Regards, More 

Jakarta
1 review
4 of 5 stars Reviewed 2 weeks ago

It's nice to stay there and also value for money. The services was excellent, the breakfast and facilities was fine. It's located nearby mall and many stores so the location is strategic and also crowded.

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Devin A, Thank you for great review and score that you gave for us. Such a pleasure for us give the best service to our guest especially valuable guest like you. Just let me know if you need my assistance or send an email to info@astonkuta.com for your next trip to Bali. Have a bless day;) Best Regards, More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Visited for 5 nights. Staff are very good. Do not once remember anyone missing a wish or smile. Rooftop restro is great with a good view. The live band was good, did a couple of dedicated numbers at the table during dinner and made for a wonderful evening. . . Most of the services seemed premium as not many takers... More 

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Arindam H, Thank you for choosing Aston Kuta Hotel & Residence during your vacation. Your valuable review is important for us to improve our service. Please recommend us to your family and colleagues and let me know if you need my assistance. Best Regards, More 

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