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Aston Kuta Hotel & Residence

#40 of 198 Hotels in Kuta
Certificate of Excellence
Jl. Wana Segara No. 2-5, Kuta, Bali 80361, Indonesia
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1 room 1 guest
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Aston Kuta Hotel & Residence
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567 Reviews from our TripAdvisor Community

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Traveler rating
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    77
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (567)
  • Mar-May only
    (156)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (114)
All months
Toyota
1 review
4 of 5 stars Reviewed today NEW

My friend, Tsuda was very happy because you prepared a birthday cake for him. Its taste was so good. Thank you for your surprise. Also, you treated us like your family members. I was very happy to stay your hotel in Bali.

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Jakarta
1 review
4 of 5 stars Reviewed 3 days ago NEW

One of my hotel list due to the location and service. Aston is well known in hotel management and industry. Don't disappointed guests who stay at this hotel and the rest of Aston hotel chain. Thank you.

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Gold Coast
2 reviews
5 of 5 stars Reviewed 1 week ago

We were stranded in Bali because of the ash cloud and the airport being shut down- the silver lining to this situation was finding Aston Kuta Hotel..! The Family room included a REAL extra bed for our son, and the room was very generous in size, as was the balcony! (only annoyance was an animal scratching in the roof during... More 

Review collected in partnership with this hotel

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear jesdugz, We are very happy that you felt comfy during your stayed. Thank you so much for your kind comment about us. Do not hesitate in contacting me should you need further information or you can send an email to info@astonkuta.com. Best Regards, More 

Surat, India
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

Though Kuta is very crowded, it is the best option for people who want to shop as there are many outlets in that area. The Hotel is great & clean. The service and the breakfast buffet is also great. Pool side rooms in the ground floor is preferable if you like to go for a swim often. If not, go... More 

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear chaithanya12, Thank you so much for your great score that you gave to us. Your comment can put a smile on our staff faces. Do not forget to recommend us to your friends and family. Please send an email to info@astonkuta.com for further information and reservation. Best Regards, More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here after one week in Nusa Dua and didn't enjoy it at all. We left early with no refund offered but we're still unwilling to stay. What we liked: - front desk people were nice. - rooftop lounge. What we didn't like: -The lifts and hallways stank like a cheap toilet, making me want to throw up every... More 

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Helpful_2_you, I do apologize that your stayed with us didn't meet your expectations. I already talk to management about your comment. This year our property do some renovations. Thank you so much for your comment, we will not improve our services without valuable comment from you. Best Regards, More 

Yogyakarta, Indonesia
Level Contributor
132 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
2 of 5 stars Reviewed 1 week ago

This place needs a full overhaul because it's old and not in a good way either. The breakfast was really bland and simple. The receptionists were gossipy (they didn't know I can speak the Indonesian language so they just gossiped about me to each other in front of me). I found this to be a bit unprofessional. The bed was... More 

Review collected in partnership with this hotel

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear W13, I do apologize that you had uncomfortable moment during your stayed. However i already talk to related department about your disappointed thing. Thank you so much for your comment. We will not improve our services without your valuable comment. Just let me know if you need my assistance. Best Regards, More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

It's very comfort to relax in this hotel after full day work. Cause the place is quite and the F&B also delicious with very warm hotel staff. It was a great time for me....and I'll be back. Thank you.

Review collected in partnership with this hotel

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Nandakresnajaya, Thank you so much for your valuable comment. Perhaps on your next trip to Bali you can try our rooftop and get chillout with beautiful sunset. We also had SPA on fifth floor where you can pamper your body and mind into relax moment after full day activity. Do not hesitate in contacting us should you need further... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A place to keep off all the stress and sadness and get lost in the amazing ambience of room and pool. Spa in the hotel is like icing on cake, it relaxes your body after a tough day in beaches and helps you t cope up with sun tan and burns. We booked a premier suite in this lovely hotel... More 

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AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear Sahil K, What a beautiful day after i read your tremendous comment. Our guest convenience is one of our priority. We are very happy that you felt comfy during your stayed. Hope that you can recommend us to your family and colleagues. Best Regards, More 

Tanashi
1 review
3 of 5 stars Reviewed 2 weeks ago

The stay was cozy with reasonable price. The roof restarrant was good, too. Massagers were professional. The only problem we had was that we had to move to another Aston, five minutes from this hotel on the final day, because my wife got sick and the chek-out time was rigid. Othe than that, services met my expectations.

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear tomoyoshim801, First of all i do apologize about the inconvenience moment that you had during your check out time. I already talk to related department and i hope it never happens again. Thank you so much for valuable comment that you wrote for us. We never improve our services without your valuable comment and get well soon for your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stay by overseas travel with a friend There is the Japanese staff, and the atmosphere of a pool and the bar of the courtyard which correspondence is careful, and is very good is the best! In addition, I want to go

Was this review helpful? Yes
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review

Dear 681yasuyukik, First of all i would like to say thank you for great score that you gave for us. Our Japanese staff say Hi for you. Perhaps you can stay with us for your next trip to Bali. Do not hesitate in contacting me or send an email to info@astonkuta.com should you need further information. Best Regards, More 

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