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All 175 Kuta hotels

Sunset Residence Condotel

3.0 of 5 Hotel   |   Jl.Dewi Sri no.11, Kuta, Bali, Indonesia
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Ranked #149 of 175 Hotels in Kuta
A recent review
3 of 5 stars Reviewed June 11, 2014
Karolyn01 Perth
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29 reviews from our community

Traveler rating
    8
    6
    7
    4
    4
See reviews for
12
3
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3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Surakarta
1 review
2 of 5 stars Reviewed 4 weeks ago

Checking time was delayed due to other guests being allowed to stay late. The bathroom smelled unpleasant, as if there was sewerage around. On checking out we were expecting a bellboy to help us with the bags, instead we found one curled up asleep on the sofa. Overall our stay in this hotel had been very disappointing.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014 via mobile

We booked online and place looked good! What a terrible shock when we arrived!! Very poor reception and unfriendly....from the outside it lookwd bad but when we saw the room we were disgusted!!!! Very very bad and dirty...The bath were so marked and the one wall didn't even have tiles on....the toilet in the 2nd bathroom were blocked after 4... More

Was this review helpful? Yes 1
Indra P, Manager at Sunset Residence Condotel, responded to this review

Dear Ms Inge, We thank you for your positive criticism, and we are very sorry for all your discomfort during your stay. We are aware that some of our rooms are due for maintenance, however from the last few months we had planned for our maintenance. Today, most of the rooms are already renovated to a brand new standard and... More

Legian, Indonesia
Contributor
19 reviews 19 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 13, 2014

Room - Rooms you'll get may not what pictures shown on any online booking websites, which is more like false advertisement. Room condition - AC very noisy, Internet worked only few times, many things falling a part. Noise - There is a minimart right next to the hotel where young kids hang around until very late making noise and the... More

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Perth
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 11, 2014 via mobile

We stayed at sunset for 9 days in May 2014. With our 3 kids. The rooms were nice, apartment clean BUT the showers were terrible!!!! There were 2 bathrooms and the showers were dirty. I didn't put the baby in the shower at all. I bathed her in the bathroom sink. Our shower head with being held together with what... More

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Perth, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 7, 2014

i stayed here in Nov 2013 for 6 nights and found the rooms to be dated and in need of many repairs. The remote battery cover was broken and could not be used and they did not replace it even when asked. The aircon was very noisy in one bedroom and would not turn off in another. Paint was peeling... More

Was this review helpful? Yes 2
Indra P, General Manager at Sunset Residence Condotel, responded to this review

Dear Ann, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We are constantly maintain our units to make sure that our guests receive our best standards. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look... More

Jakarta, Jakarta Raya, Indonesia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2013

I stayed at this apartment-style room with a group of colleague for business trip. The room is Gerry spacey, with kitchen/pantry, dining and living room,1 main bedroom with bathroom inside and 2 other bedroom & 1 bathroom outside. We got a balcony overlooking the small street outside, and it's Ok considering the quiet neighbourhood. For a week's family trip, I... More

Was this review helpful? Yes 1
Bali, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 29, 2013

I was living in this Hotel as a long term guest. since 2 months the hotel service was not too bad, they have a quick response, and they were very helpful. and i think the employee need more trained how to greet the guest, as mostly every times they just passed and look down when they see the guest or... More

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Jakarta, Indonesia
Contributor
17 reviews 17 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 18, 2013

I stayed in the 2 bedroom type. The room is very spacious and very comfortable to work. However, this apartment type did not provide the breakfast. Beside, in front of this condotel also looks small. In my imagination, type of hotel in Bali is full with tropical view. The sunset condotel is a budget hotel with full facilities for its... More

Was this review helpful? Yes 1
Bali, Indonesia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 16, 2013

Stayed for 2 nights and there's no regretness. Booked the room with special rate because they had promo and it's beyond our expectations. They have small front office and only 1 staff in charge. The good thing, they allow us to check in early around 10 AM and it's very nice. We booked 2 bedrooms apartment and it's a very... More

Was this review helpful? Yes 2
jakarta
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013 via mobile

I stayed at sunset residence condotel for 3 nights with my family. I really enjoyed my stay over there. The room was lovely and clean, with a terrace overlooking the pool. Bed was fine and I have no trouble sleeping. The staff were very helpfull. When I asked where was Khrisna (a local art and craft market nearby), the staff... More

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Additional Information about Sunset Residence Condotel

Address: Jl.Dewi Sri no.11, Kuta, Bali, Indonesia
Location: Indonesia > Bali > Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sunset Residence Condotel 3*
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Also Known As:
Sunset Residence Condotel Hotel Kuta
Sunset Residence Condotel Bali/Kuta

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