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Secret Garden Inn

Certificate of Excellence
Poppies Lane I, Kuta, Bali 80361, Indonesia
Secret Garden Inn
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112 reviews from our community

Traveler rating
    57
    33
    11
    2
    9
See reviews for
21
26
26
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here mid-May for a 5 day break away from Sydney. I used the hotel pickup service to transport me from the airport. My flight was delayed for four hours so only arrived at 0330, despite this the driver was there and drove me to the hotel (around 20 mins). The rooms are basic but comfortable, air conditioning and a... More 

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Perth, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We are current staying here with about 10 of us. Great little budget hotel the staff are very friendly and willing to help if needed . The breakfast is just your basic eggs toast fruit . The hotel does accomodate lunch dinner from a near by restaurant if wanting to not go anywhere. The bungalow rooms are very spacious I... More 

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gian a, Owner at Secret Garden Inn, responded to this review

Dear Tdgaske, Thank you so much to you and your group for staying at our hotel. We appreciate it that you have taken the time write a review. We are extremely sorry about the pool. I know that the staff were working frantically to get it restored to its beautiful blue self following after what must have been some heavy... More 

Lancelin, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Secret Garden to us is a place to relax, unwind and just enjoy a little piece of what Bali as a whole has to offer. A true 'secret' santuary in Kuta. We have stayed many times at Secret Garden Inn and are always met with the same friendliness and helpful staff that as Australians in a foreign country we have... More 

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Bendigo, Australia
Top Contributor
92 reviews 92 reviews
53 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights on recommendation of a friend. Found the staff very helpful and friendly, The location is in a quiet little laneway that is not that easy to find so if coming for the first time from the airport it may be best to arrange pick up from the airport through the hotel so as to avoid... More 

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gian a, Owner at Secret Garden Inn, responded to this review

Dear Baz W, Thankyou fo taking the time to write a review on our hotel and we also thank you for giving us the opportunity to be your place of stay for your holiday. Our hotel is only a small hotel and we do compete with the bigger groups of hotels and we are confident we provide good value as... More 

Perth, Australia
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place is in Poppies Lane 1. The location is hard to get to as the lane is extremely narrow. It is a small hotel and the pool is central and quite nice. We stayed in a room just overnight to be ready to go to the airport the following day. We stayed in a twin bed room on the... More 

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gian a, Owner at Secret Garden Inn, responded to this review

Dear nkalhunter, Thank you for taking the time to submit a review of our hotel. Our hotel is a budget hotel and we are still holding onto the old bali style of bathrooms where water is displaced throughout the room. We are renovating bathrooms but we are still staying with the same open style. This type of room does not... More 

Mumbai (Bombay), India
Top Contributor
78 reviews 78 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Average Hotel and definitely not the top most rated hotel in Kuta. Good value for money though. I will list the pros and cons below . I stayed as family in their Bungalow room - a 3 room suote on the 3rd floor. Pros : 1) Good service levels : very personal 2) Very cheap 3) If you are a... More 

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gian a, Owner at Secret Garden Inn, responded to this review

Dear Debdutta S, Thank you for taking the time for writing your review about our hotel. We appreciate the good points and we also appreciate the not so good so we can look at improving our service. We were also quite amazed at our amazing rating but we do have many regular guests who love the hotel and love the... More 

Geraldton, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed two nights, changed rooms after one night as room was really noisey with renovations going on behind hotel. Second room just as bad with aircon making horrible noise. Beds are like concrete and rooms aren't very private as curtains are made of tissue paper. Don't expect to get a good nights sleep here as you can hear everything as... More 

Was this review helpful? Yes 1
gian a, Owner at Secret Garden Inn, responded to this review

Dear Gerokit, Thanks for your review. We are disappointed that our hotel did not meet your requirements. As you may have seen from past reviews many of our guests are repeat guests and find the hotel perfect for a peaceful stay. At present there is construction happening in the area with a large hotel expanding. However even with this it... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been staying here for about a decade now. The staff are great and the breakfast is huge ( if you want ), but best of all is the pool, best in kuta, cool and deep. Secret garden is right in the middle of everything, loads of great restaurants and a few bars. Can highly recommend this place. Clean rooms... More 

Was this review helpful? Yes 3
gian a, Owner at Secret Garden Inn, responded to this review

Dear Peter F. Thanks so much for your review and your kind support. We are glad that you appreciate what we have to offer and your support of over 10 years is remarkable. Many thanks for the Team at the SGI More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love the SGH great Staff always happy and can't help you out enough.Great location have stayed here 5 times we have stayed at other hotels but this hotel is like our second home I have met lots of nice people also that stay here. Great money changer around the corner and a Supermarket straight out the front.

Was this review helpful? Yes 2
gian a, Owner at Secret Garden Inn, responded to this review

Dear Sharon. It's wonderful you are staying with us again. We love having our guests coming time and time again and also that we can make you feel at home. Thankyou for your review....have a great time in Bali. :)) From the Team at the SGI More 

Sydney
Contributor
20 reviews 20 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 5, 2015

I stayed at the Secret Garden Inn during March 2015, solo. I am almost tempted not to let the Secret out. Right in the middle of Poppies Lane, a few minutes walk to the beach, a few minutes walk really to anything you want to do. Quiet & tranquil garden surrounding a lovely deep pool, which was so welcome on... More 

Was this review helpful? Yes 2
gian a, Owner at Secret Garden Inn, responded to this review

Dear Journey61, Wow....thank you so much for this wonderful review. It is so pleasing that we are able meet your requirements and make your stay in Bali so pleasant. We hope we will continue to be your preferred choice of place to stay for your future Bali holidays. Best wishes from all the Team at the SGI :)) More 

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