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All 63 Mussoorie hotels

Hotel Shiva Continental

The Mall, | The Mall, Kulri, Mussoorie 248179, India
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Hotel Shiva Continental
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42%
Ranked #50 of 63 Hotels in Mussoorie
A recent review
5 of 5 stars reviewed 1 week ago
Vedantk91 Bangalore, Karnataka, India
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42 reviews from our community

Traveler rating
    11
    6
    7
    4
    14
See reviews for
20
9
2
2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bangalore, Karnataka, India
1 review
5 of 5 stars Reviewed 1 week ago

The service as i found in the hotel was good and prompt. The cleanliness was maintained upto the mark. the window overlooks a great view of the other side of the mussoorie town which is something that any tourist would expect to have in an hill station. it was totally value for money with the main mall road just 150... More

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Ludhiana, India
2 reviews
1 of 5 stars Reviewed 1 week ago

very bad experience of staying in Shiva Continental, room had a stinking smell of seepage and when i told them to change the room at reception they told all rooms are same and u will be habitual in 30 minutes.

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Shubham_sanghal, Public Relations Manager at Hotel Shiva Continental, responded to this review

Greetings Mr. Harpreet – Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met .We sincerely apologize for the trouble you had to face. We have made sure that our room We at Shiva... More

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2014

Worst hospitality - Waiters and the operators dont have the manners to talk; It took them 2 hr to serve us the food. Further there was no electricity in the hotel for 7 hr at night; Rooms were stinking;

Was this review helpful? Yes 1
Shubham_sanghal, Public Relations Manager at Hotel Shiva Continental, responded to this review

Greetings Mr. Abhishek – Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met . As per your comments, I have spoken to the concerned staff regarding the mistreatment faced by you.Action has been... More

Faridabad, India
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 13, 2014

Stayed in Super Deluxe Room. The Hotel is near the Mall Road as well as near to Govt. approved parking. Makes it a ideal place to quickly hop to Mall road and back by walk. The rooms were good and well done. The view from the room is decent. Did not try food, hence cannot give feedback. Overall, value for... More

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Shubham_sanghal, Public Relations Manager at Hotel Shiva Continental, responded to this review

Greetings Mr. Himanshu – Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met .Thank you for choosing Shiva Continental for your stay. We will look forward to your continued patronage. More

Gurgaon, India
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 27, 2014

The moment we entered the room it was full of bad odour. Had to ask room service to put some room freshner in it. The plug sockets were broken and have somehow been mended with tapes and wires to make them work. Towels in the bathroom was also not properly washed and was having bad odour in them too. The... More

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Was this review helpful? Yes 2
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 19, 2014

I have been through the same kind of reviews about this hotel which I am writing too. While goin through the reviews I thought it has happened with 2-3 people and that was the mistake I made and I realised it soon after I reached the place. A lot of things to talk about the hotel. To start with, I... More

Was this review helpful? Yes 3
Minocqua, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 10, 2014

Always a great experience here. Very good location and helpful staff. Everything was neat and clean and the food was good. Be sure to book early because there are lots of group bookings and rooms run out fast.

Was this review helpful? Yes 4
Shubham_sanghal, Public Relations Manager at Hotel Shiva Continental, responded to this review

Greetings Ma'am– Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met . It is good to know that we made your stay comfortable. Will look forward to see you soon. Have a great... More

Gurgaon, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

Hotel Location was Very Good its near mall road. i stayed for one night and it was a great experience with the hotel and i appreciate the work of front office specially very helpful and caring during the stay . Overall a nice experience. Good rooms and food quality is very good .hotel was very nit and clean. We stayed... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 25, 2014

I visited this hotel on 23rd april 2014 for one night in standard room which is very dirty and having spiders all over and small insects moving on blankets. I made complain to reception about clieanliness he replied that they did not get time to clean the room then I request him the room but he denied.Then I decided to... More

Was this review helpful? Yes 4
Noida, India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 23, 2014

I visited this hotel from 18-20 April 2014 and I has terrible experience at this hotel. Please book this hotel only if you want to spoil your trip. 1. Room tariff is exorbitant compared to what you get. Even in Super Delux rooms, no cattle for hot water, Room heater costs Rs 250 per night extra, no ACs in the... More

Was this review helpful? Yes 1
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Additional Information about Hotel Shiva Continental

Address: The Mall, | The Mall, Kulri, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Price Range (Based on Average Rates): $
Number of rooms: 37
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