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Hotel Crystal Palace

Spring Road, Mussoorie 248 179 , India
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Hotel Crystal Palace
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15 Reviews from our TripAdvisor Community

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Bangalore, Karnataka, India
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

hotel room is spacious. but bathroom is not kept clean. The hotel is too far from mall road and we have to walk up-road about 1.5 km for anything which is too painful at times. since we visited during new year time, due to some function in the hotel , the service for us was also too slow. to serve... More 

Helpful?
Thank Ashwini1234
Mangalore, India
1 review
4 of 5 stars Reviewed October 28, 2015

I stayed there with my friends for a few days. It was a decent stay. Rooms are neat. The view was amazing from the room. Food was also good. I enjoyed the bonfire party with light music.Overall it was a good experience.

Helpful?
Thank Vindhya06
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Dear Guest Thank you for reviewing us on Tripadvisor. At Hotel Crystal Palace Mussoorie we strive to create memorable vacations for all our guests and I am happy to know that you guys enjoyed the bonfire party and our the team took good care of you. Thank you once again and we look forward to welcoming you back to the... More 

New Delhi, India
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 27, 2015 via mobile

We stayed there for a couple of days and the rooms are not fancy but neat and tidy. Room service is pretty good and the hotel has a fabulous restaurant which gets my two thumbs up for service, quality and taste. On the down side the hotel does not have a lift (yet) and keeping in mind the altitude it... More 

Helpful?
Thank Pueppschen
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Dear Guest Thank you for reviewing us on Tripadvisor. At Hotel Crystal Palace Mussoorie we strive to create memorable vacations for all our guests and I am happy to know that you like our restaurant and the team took good care of you.As you have mentioned, the hotel will soon have a lift. Thank you once again and we look... More 

New Delhi, India
1 review
4 of 5 stars Reviewed October 24, 2015

I booked two rooms through MMTrip for 23rd October 2015, our stay was wonderful, the rooms were good, the food we got in the hotel restaurant was very good and the staff were the best, their warm behavior and ready to help attitude made our stay all the more enjoyable. Very good location. There is off-course scope for improvement, specially... More 

Helpful?
Thank 163pmmb
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Dear Guest Thank you for reviewing us on Tripadvisor. At Hotel Crystal Palace Mussoorie we strive to create memorable vacations for all our guests and I am happy to know that the team took good care of you.We will take an early action on the points you have mentioned. Thank you once again and we look forward to welcoming you... More 

Hyderabad, India
1 review
4 of 5 stars Reviewed October 17, 2015

Away from the hustle and bustle of the city I experienced a blissful weekend. The scenic beauty and the sunrise were an experience of its own. Apart from the wonderful view of the extensive mountains from the room,exhilarating fresh air and greenery all around me,they offered me a comfortable and affordable accommodation. The staff there are humble and welcoming. I'll... More 

Helpful?
Thank SnehaMurthy23
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Dear Guest Thank you for reviewing us on Tripadvisor. At Hotel Crystal Palace Mussoorie we strive to create memorable vacations for all our guests and I am happy to know that the team took good care of you. Thank you once again and we look forward to welcoming you back to the resort in the near future. Warm Regards Tarun... More 

Saharanpur, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 17, 2015

I visited this hotel sometime in August. Its a perfect destination for holidays.. I'm really happy with their services. They made my stay very memorable.. I will surely plan another trip to this place sometime soon..

Helpful?
2 Thank varunbhati91
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Dear Guest Thank you for reviewing us on Tripadvisor. At Hotel Crystal Palace Mussoorie we strive to create memorable vacations for all our guests and I am happy to know that the team took good care of you. Thank you once again and we look forward to welcoming you back to the resort in the near future. Warm Regards Tarun... More 

New Delhi, India
1 review
4 of 5 stars Reviewed October 16, 2015

Hotel is on Spring Road which is near about 1 km away from library end, located at a cool and calm place away from chaos of market place. Good scenic view from the rooms.If you want to enjoy weekend with your family, this is the place.The rooms have scenic view of Doon valley and mountains. House keeping is class. On... More 

Helpful?
Thank Rahul Y
New Delhi, India
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 5, 2015

Wanted a break from job, out in the nature - a peace seeker and found the exact location for the same. Taking down from the breakfast in bed, to the amazing view points situated within the hotel premises.I would give a heads -up for the type of preparation of food, service , neatly done rooms and a very humble staff.... More 

Helpful?
1 Thank Chirag93
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Thank you Chirag.Glad you liked it :) More 

2 reviews
1 of 5 stars Reviewed June 23, 2015 via mobile

I visited there on june 15th 2015.My booking id was 15061512090. First this hotel is far away from the city and it has a dirty smell all around. Staffs are not so good. When you will open the door they will get inside without asking you. I askef several times to there staff to drop us to market he refused.... More 

Helpful?
Thank Shekhar A
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Hi Shekhar, apologies for the inconvenience caused.The hotel has undergone some major renovations which has greatly improved its facilities which most guests have appreciated. For more info visit www.hotelcrystalpalace.in More 

Travelers are raving about these Mussoorie hotels

1 review
1 of 5 stars Reviewed June 11, 2015 via mobile

Location is wrong, food and tea coffee are pathetic. It's far from mall road,hot water geyser is one for 2rooms,so if the other room has used hot water you won't get .its a one * star hotel only. Due to peek season they ask for more money.max charges should be 1500₹

Helpful?
Thank Apurv A
crystalpalace122, Manager at Hotel Crystal Palace, responded to this review

Dear Guest, Greetings of the Day ! We are sorry for not having lived up to your expectations during your stay with us. We have made a note of the points raised by you.Our Hotel has also undergone a major renovation. I do hope you will give us another opportunity to welcome you back More 

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