We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Golden Palms Hotel & Spa, Sylverton

Certificate of Excellence
The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Golden Palms Hotel & Spa, Sylverton
Professional photosView all
Browse nearby
The Golden Palms Hotel & Spa, Sylverton
Add Photo Write a Review

150 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    48
    21
    8
    10
See reviews for
74
36
Solo
0
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (34)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (33)
All months
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is like a complete package of everything you need.Neat and clean rooms. Awesome interior. Clean and modern bathroom. Nice and helpful staff. Good location. Food with great taste. All in all a complete package.

Was this review helpful? Yes 1
Yamunanagar, Haryana, India
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here with my family in July 2015, in valley view room on first floor. Hotel is very neat and very near to the picture palace end of mall road (50metres). Garden and kids play area is also good. Minus- Breakfast is not good and rooms are small with very small beds. But its a hit among families coz of... More 

Was this review helpful? Yes
Delhi, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed from 24/07/2015 to 27/07/2015, location of this hotel is very beautiful, overlooking the valley and near mall road, rooms facing valley are recommended, restaurant service is good, food is ok,wifi service is nice, small park for children, rooms are neat, overall a nice property

Was this review helpful? Yes 1
Level Contributor
8 reviews
8 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Visited this hotel on 28 July for two night stay. Location is very good just 200 meters off the mall. As you enter the hotel it seems to be the best hotel but as entered the room it was smelly mattress was bigger than bed hence it was very uncomfortable. Washroom was very small and very smelly. Food was very... More 

Was this review helpful? Yes
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 23, 2015

The Hotel is Nice and Decent. Its just on the Mall Road Near Old Picture Palace. The Rooms of the Hotel are decent but Bathrooms could be better. The back garden is ok could be more well done.View from the back garden is great. Its great for people who have come to enjoy Mussorie as a whole not the property... More 

Was this review helpful? Yes
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your precious time and sharing your feedback with us and others on this platform. We are glad to know that you enjoyed your stay with us. As far as your feedback about the garden is concerned it does get spoiled during the... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2015

I went there with my family in June'15. Really good property to stay at and great service. Try to get a valley view room and take the package including breakfast and Dinner. Rooms are clean and food is really good. The staff has "never say no" attitude and will go beyond their reach to deliver best service !

Was this review helpful? Yes
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your precious time and sharing your experience with us and others. We are glad to know that the hard work our team put in for making our guests stay comfortable paid off and you had a pleasant stay with us. We look... More 

chandigarh
2 reviews
5 of 5 stars Reviewed July 6, 2015 via mobile

Awesome place..if you want to spend quality time with family.perfect location just at the starting point of mussoorie..mall road is just about 5 mins walk.This hotel gives you a nice big lawn where you can play,relax,enjoy,eat..however the food is ok-ok types..there was not much variety available in there menu..in terms of service,hospatility,cleanliness 5/5 is my rating.

Was this review helpful? Yes
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for your feed back. We are glad that you enjoyed your stay with us and took out time to share your experience. As far as your feedback about the food is concerned we shall definitely work to improve the same. Looking forward to your... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

The hotel is located at a very serene and peaceful location. The infrastructure is good and well kept . Food is great and above all staff is super duper absolute delight .TV signal needs improvement. ..

Was this review helpful? Yes 1
Agra, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2015

Located almost at the mall Road, which makes it easy accessible to main city centre. Nice and friendly staff with excellent service.... Breakfast not so impressive though. View from garden side of Valley is beautiful.

Was this review helpful? Yes
Delhi
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

I had stayed in this hotel a few years back when it was Park Plaza Sylverton. We remembered excellent food that time. The hotel has excellent ambiance both inside as well as if you sit in the balcony or the lawns facing the valley, Its really great to sit out and enjoy tea with pakoras. Location of the Hotel is... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (18)
Viewed
Family/play areas (2)
Viewed
View from room (10)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Business center/function rooms (3)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Mussoorie hotels
2.0 mi away
Hotel Madhuban Highlands
Hotel Madhuban Highlands
#23 of 65 in Mussoorie
4.0 of 5 stars 204 reviews
0.6 mi away
Fortune Resort Grace
Fortune Resort Grace
#17 of 65 in Mussoorie
4.0 of 5 stars 238 reviews
0.9 mi away
Country Inn & Suites by Carlson Mussoorie
Show Prices
Show Prices
Show Prices
0.7 mi away
Fortune The Savoy
Fortune The Savoy
#3 of 65 in Mussoorie
4.5 of 5 stars 249 reviews
1.5 mi away
Jaypee Residency Manor
Jaypee Residency Manor
#14 of 65 in Mussoorie
4.0 of 5 stars 429 reviews
0.5 mi away
Ilbert Manor
Ilbert Manor
#8 of 65 in Mussoorie
4.5 of 5 stars 199 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay