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The Golden Palms Hotel & Spa, Sylverton

Certificate of Excellence
4.0 of 5
The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
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The Golden Palms Hotel & Spa, Sylverton
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The Golden Palms Hotel & Spa, Sylverton
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140 reviews from our community

Traveler rating
    60
    44
    19
    7
    10
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35
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Top Contributor
72 reviews 72 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely property facing the Doon valley. Easily accessible from mall road. Old but well maintained building with a magnificent staircase leading to the upper lobby. Had gone there for the spa. Treatments are methodical, staff well trained. Steam room and bathing was adequate.

Was this review helpful? Yes 1
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir/ Madam, Greetings from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time to share your experience here. We are glad that you liked the ambiance and services of the hotel. We look forward to your next visit. Regards, Harsh Semwal More 

Meerut, India
Top Contributor
66 reviews 66 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Situated at begining of the mall,located opp erstwhile picture palace. Was here as a part of a reunion for two days. Rooms are comfortable and clean but stuffy as there is no proper ventilation . Also the rooms are placed around the dining room so at times of breakfast it can be pretty disturbing with the clanking of crockery and... More 

Was this review helpful? Yes 2
Aizawl, India
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 21, 2015

Stayed here with my daughter and came in at around 10.00 pm. The hotel location is in the Mall so cars especially commercial cabs will not be allowed to drive up down the hotel- its only a few hundred metres from the gate though. Check in was smooth. We have booked the Executive room on the first floor but requested... More 

Was this review helpful? Yes 3
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 1, 2015

The hotel is just off the Mall road bang opposite Picture Palace which makes for a very convenient location if you plan to go to the Mall road everyday. However, it is cut off from the main road which ensures that it stays quiet and peaceful throughout the day. At night you can get an amazing view of Dehradun from... More 

Was this review helpful? Yes 7
Bangalore
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

Great location, Good ambience, Courteous staff and great fun on 30th & 31st Dec new year bash - food & drinks, live band, DJ & games. Spent some wonderful moments with family and guests at the hotel...

Was this review helpful? Yes 5
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir/ Madam, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for choosing to stay with us for the New Year's Eve celebration and sharing your experience of stay with us. We are glad to know that you had a comfortable stay with us and enjoyed the activities organized by us for all the... More 

New Delhi, India
Top Contributor
58 reviews 58 reviews
15 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed January 2, 2015

We stayed in December... the hotel is just opposite picture palace.. the staff is courteous especially the guy who was helping with the luggage and did not know hindi.. he was proactive in approach and was very helpful.. the ambience is great.. the food was not that great the first day, however the second day it was much better the... More 

Was this review helpful? Yes 3
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir/ Madam, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time and letting us know about your experience you had with us. We are glad to know that you enjoyed your stay with us. The team of Golden Palms will be looking forward to your next visit. Regards, Harsh... More 

New Delhi, India
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 1, 2015

It is heart of mussorrie market just near picture palace. Valley view rooms are good. food was delicious. I stayed there on x mass night and dj party was there. Staff is very courteous. but room rate is much high as compared to facilities. You find the same categories of hotel with much lower rate. If you need bath robe,... More 

Was this review helpful? Yes 1
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 31, 2014 via mobile

We were there for the weekend just after X-Mas. The experience was so wonderful that we decided to extend our stay and Celebrate our New Years Eve here only. Unfortunately we could only get accommodation till 30th. We would certainly come back and recommend others also. Best place to stay in Mussoorie.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2014

Excellent location with awesome hospitality by hotel. It was our first anniversary for which we planned to celebrate in mussorie. Though our travel agent did not guide us well in advance regarding barrier system on mall road because of which we had to some problems. But i should appreciate that the hotel staff was so helpful they tried their best... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2014

I visited here from 24th to 26th November , although my agent made minimal efforts for our trip Hotel staff made sure our trip was hastle free and memorable. They not only arranged a person who was also v nice who acted as our tour guide, but also hotel surprised us with special candlelight dinner cake and room decoration for... More 

Was this review helpful? Yes 2
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