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The Golden Palms Hotel & Spa, Sylverton

Certificate of Excellence
The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
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The Golden Palms Hotel & Spa, Sylverton
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
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  • All months
    (143)
  • Mar-May only
    (34)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (33)
All months
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is located at a very serene and peaceful location. The infrastructure is good and well kept . Food is great and above all staff is super duper absolute delight .TV signal needs improvement. ..

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Agra, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Located almost at the mall Road, which makes it easy accessible to main city centre. Nice and friendly staff with excellent service.... Breakfast not so impressive though. View from garden side of Valley is beautiful.

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Delhi
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

I had stayed in this hotel a few years back when it was Park Plaza Sylverton. We remembered excellent food that time. The hotel has excellent ambiance both inside as well as if you sit in the balcony or the lawns facing the valley, Its really great to sit out and enjoy tea with pakoras. Location of the Hotel is... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed April 10, 2015

Lovely property facing the Doon valley. Easily accessible from mall road. Old but well maintained building with a magnificent staircase leading to the upper lobby. Had gone there for the spa. Treatments are methodical, staff well trained. Steam room and bathing was adequate.

Was this review helpful? Yes 8
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir/ Madam, Greetings from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time to share your experience here. We are glad that you liked the ambiance and services of the hotel. We look forward to your next visit. Regards, Harsh Semwal More 

Meerut, India
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed March 17, 2015

Situated at begining of the mall,located opp erstwhile picture palace. Was here as a part of a reunion for two days. Rooms are comfortable and clean but stuffy as there is no proper ventilation . Also the rooms are placed around the dining room so at times of breakfast it can be pretty disturbing with the clanking of crockery and... More 

Was this review helpful? Yes 8
Aizawl, India
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 21, 2015

Stayed here with my daughter and came in at around 10.00 pm. The hotel location is in the Mall so cars especially commercial cabs will not be allowed to drive up down the hotel- its only a few hundred metres from the gate though. Check in was smooth. We have booked the Executive room on the first floor but requested... More 

Was this review helpful? Yes 9
Bengaluru (Bangalore), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 1, 2015

The hotel is just off the Mall road bang opposite Picture Palace which makes for a very convenient location if you plan to go to the Mall road everyday. However, it is cut off from the main road which ensures that it stays quiet and peaceful throughout the day. At night you can get an amazing view of Dehradun from... More 

Was this review helpful? Yes 7
Bangalore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

Great location, Good ambience, Courteous staff and great fun on 30th & 31st Dec new year bash - food & drinks, live band, DJ & games. Spent some wonderful moments with family and guests at the hotel...

Was this review helpful? Yes 5
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir/ Madam, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for choosing to stay with us for the New Year's Eve celebration and sharing your experience of stay with us. We are glad to know that you had a comfortable stay with us and enjoyed the activities organized by us for all the... More 

New Delhi, India
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed January 2, 2015

We stayed in December... the hotel is just opposite picture palace.. the staff is courteous especially the guy who was helping with the luggage and did not know hindi.. he was proactive in approach and was very helpful.. the ambience is great.. the food was not that great the first day, however the second day it was much better the... More 

Was this review helpful? Yes 4
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir/ Madam, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time and letting us know about your experience you had with us. We are glad to know that you enjoyed your stay with us. The team of Golden Palms will be looking forward to your next visit. Regards, Harsh... More 

New Delhi, India
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 1, 2015

It is heart of mussorrie market just near picture palace. Valley view rooms are good. food was delicious. I stayed there on x mass night and dj party was there. Staff is very courteous. but room rate is much high as compared to facilities. You find the same categories of hotel with much lower rate. If you need bath robe,... More 

Was this review helpful? Yes 3
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