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The Golden Palms Hotel & Spa, Sylverton

Certificate of Excellence
The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
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The Golden Palms Hotel & Spa, Sylverton
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170 Reviews from our TripAdvisor Community

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

I'm staying in room no 107 . View is good . Room is good but service is very bad . Wi fi is not working . Free wifi is joke . Breakfast is ok . Ambience is good . But if you don't get service everything is zero We are paying Too much per night But no worth this is... More 

Helpful?
Thank Rajeev N Madhu A
Moscow, Russia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Me and my girlfriend spent the weekend in this hotel and would surely recommend it to other travelers. Upon our arrival we had an issue with the booking - the type of the room I booked through an online travel agent was not available at the hotel. However, the personnel quickly admitted the fault in their own system and offered... More 

Helpful?
Thank kirill1220
Pune, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Had a pleasant stay, Service is prompt and good. Nice location also. It's close to bus stop or taxi stand so easily u can get into hotel. Only thing is that hotel staff won't come out of hotel area for luggage drop, this service should be provided with applicable charges. It's just at the beginning of Mall Road so easily... More 

Helpful?
1 Thank dramitraj
Baroda, Gujarat, India
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have been on holidays to Mussoorie with my wife and son and stayed in this hotel for two days. We stayed in valley view room on first floor, room has a balcony facing the Doon valley and you can see mountains and city down below the mountains straight from the room. It has very good restaurant with nice view.... More 

Helpful?
Thank kgajjar
Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel for 3, nights... It was an excellent stay... Good rooms.. Perfect location... Excellent staff... Mr Manu was reallly helpful in organising a surprise birthday cake and also took the trouble in decorating the room with balloons... It was super... BF was very goood...overalll it was an ewesome experience... I most definately would recommend this property...

Helpful?
Thank rockstarmum
Rishikesh, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location in mussoorie and well accommodation provisions made me a big fan of Golden palms hotel & spa. I came with my family and we enjoyed lot. Rooms are clean and mesmerizing view of Dehradun valley. We stayed in valley view rooms and I hope if anyone will stay in valley view rooms, he don't have to go outside... More 

Helpful?
Thank Himanshuuniyal9
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

WE visited this horrible hotel in december.The service really poor and the rooms were very untidy.The waiters dint have any decency and they were very rude.No one came to clean the room the food was very salty and spicy.PLease do not visit this sucky hotel

Helpful?
Thank choksi08
New Delhi, India
1 review
4 of 5 stars Reviewed 4 weeks ago

Good location and clean well maintained rooms. The hotel is just at the beginning of the mall , a little downhill, has got a fantastic garden area facing the valley where one can sit relax and enjoy the view or even have a private party. Stayed at the valley facing 1st floor rooms having a balcony , so one could... More 

Helpful?
Thank Magg2016
Delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016 via mobile

This was our second visit to Golden Palms Mussorie in the last one and a half years. This time I visited Golden Palms along with my wife and three year old kid for the new year celebrations. We've stayed in many hotels and resorts but the service rendered by the staff of Golden Palms Mussorie was extraordinary! Every minute detail... More 

Helpful?
1 Thank gaurav_nayyar
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time and sharing your feedback on this platform. We are glad that you enjoyed your stay and liked the special food and entertainment arrangements on New Year's eve. We hope that you will keep patronizing our hotel and will recommend... More 

Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

I was not expected to have that my stay at 1st floor would be so fantastic that I am planing to visit again with my family, Food services are so quick and customized, remember one chap from F&B Mr. Shakti who show cased excellence.

Helpful?
1 Thank rky66281
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time and sharing the feed back regarding your stay with us. We are glad to know that all our efforts to make your stay comfortable and memorable paid off and you left as a satisfied guest from here. I shall... More 

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