We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Golden Palms Hotel & Spa, Sylverton

Certificate of Excellence
The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The Golden Palms Hotel & Spa, Sylverton
View Map
Add Photo Write a Review

146 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    46
    20
    7
    10
See reviews for
71
35
Solo
0
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (34)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (33)
All months
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is Nice and Decent. Its just on the Mall Road Near Old Picture Palace. The Rooms of the Hotel are decent but Bathrooms could be better. The back garden is ok could be more well done.View from the back garden is great. Its great for people who have come to enjoy Mussorie as a whole not the property... More 

Was this review helpful? Yes
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your precious time and sharing your feedback with us and others on this platform. We are glad to know that you enjoyed your stay with us. As far as your feedback about the garden is concerned it does get spoiled during the... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went there with my family in June'15. Really good property to stay at and great service. Try to get a valley view room and take the package including breakfast and Dinner. Rooms are clean and food is really good. The staff has "never say no" attitude and will go beyond their reach to deliver best service !

Was this review helpful? Yes
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your precious time and sharing your experience with us and others. We are glad to know that the hard work our team put in for making our guests stay comfortable paid off and you had a pleasant stay with us. We look... More 

chandigarh
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Awesome place..if you want to spend quality time with family.perfect location just at the starting point of mussoorie..mall road is just about 5 mins walk.This hotel gives you a nice big lawn where you can play,relax,enjoy,eat..however the food is ok-ok types..there was not much variety available in there menu..in terms of service,hospatility,cleanliness 5/5 is my rating.

Was this review helpful? Yes
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir, Greetings of the day from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for your feed back. We are glad that you enjoyed your stay with us and took out time to share your experience. As far as your feedback about the food is concerned we shall definitely work to improve the same. Looking forward to your... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

The hotel is located at a very serene and peaceful location. The infrastructure is good and well kept . Food is great and above all staff is super duper absolute delight .TV signal needs improvement. ..

Was this review helpful? Yes 1
Agra, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2015

Located almost at the mall Road, which makes it easy accessible to main city centre. Nice and friendly staff with excellent service.... Breakfast not so impressive though. View from garden side of Valley is beautiful.

Was this review helpful? Yes
Delhi
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

I had stayed in this hotel a few years back when it was Park Plaza Sylverton. We remembered excellent food that time. The hotel has excellent ambiance both inside as well as if you sit in the balcony or the lawns facing the valley, Its really great to sit out and enjoy tea with pakoras. Location of the Hotel is... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed April 10, 2015

Lovely property facing the Doon valley. Easily accessible from mall road. Old but well maintained building with a magnificent staircase leading to the upper lobby. Had gone there for the spa. Treatments are methodical, staff well trained. Steam room and bathing was adequate.

Was this review helpful? Yes 8
GMGoldenPalms, General Manager at The Golden Palms Hotel & Spa, Sylverton, responded to this review

Dear Sir/ Madam, Greetings from The Golden Palms Hotel & Spa, Mussoorie!!! Thank you for sparing your valuable time to share your experience here. We are glad that you liked the ambiance and services of the hotel. We look forward to your next visit. Regards, Harsh Semwal More 

Meerut, India
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed March 17, 2015

Situated at begining of the mall,located opp erstwhile picture palace. Was here as a part of a reunion for two days. Rooms are comfortable and clean but stuffy as there is no proper ventilation . Also the rooms are placed around the dining room so at times of breakfast it can be pretty disturbing with the clanking of crockery and... More 

Was this review helpful? Yes 8
Aizawl, India
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 21, 2015

Stayed here with my daughter and came in at around 10.00 pm. The hotel location is in the Mall so cars especially commercial cabs will not be allowed to drive up down the hotel- its only a few hundred metres from the gate though. Check in was smooth. We have booked the Executive room on the first floor but requested... More 

Was this review helpful? Yes 9
Bengaluru (Bangalore), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 1, 2015

The hotel is just off the Mall road bang opposite Picture Palace which makes for a very convenient location if you plan to go to the Mall road everyday. However, it is cut off from the main road which ensures that it stays quiet and peaceful throughout the day. At night you can get an amazing view of Dehradun from... More 

Was this review helpful? Yes 7
Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (18)
Viewed
Family/play areas (2)
Viewed
View from room (10)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Business center/function rooms (3)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Mussoorie hotels
2.3 mi away
JW Marriott Mussoorie Walnut Grove Resort & Spa
1.5 mi away
Jaypee Residency Manor
Jaypee Residency Manor
#13 of 64 in Mussoorie
4.0 of 5 stars 410 reviews
0.9 mi away
Country Inn & Suites by Carlson Mussoorie
Show Prices
Show Prices
Show Prices
0.7 mi away
Fortune The Savoy
Fortune The Savoy
#3 of 64 in Mussoorie
4.5 of 5 stars 220 reviews
2.0 mi away
Hotel Madhuban Highlands
Hotel Madhuban Highlands
#23 of 64 in Mussoorie
4.0 of 5 stars 202 reviews
0.6 mi away
Fortune Resort Grace
Fortune Resort Grace
#16 of 64 in Mussoorie
4.0 of 5 stars 232 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay