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Rokeby Manor

Certificate of Excellence
Landour Cantonment, Mussoorie 248179, India
Hotel amenities
Rokeby Manor
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Ranked #3 of 64 Hotels in Mussoorie
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
SanjeevM68 Lucknow, India
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160 Reviews from our TripAdvisor Community

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Traveler rating
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    9
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lucknow, India
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me be brief by summing up my experience at this place as nothing short of exceptional. Its a small boutique hotel with an old world charm about it, though a very old building nevertheless the air, the surroundings, the overall ambience has a unique attraction which appeals straightaway as soon as you enter the property. This may not appeal... More 

Was this review helpful? Yes 1
Dehradun, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

First of all, the approach to the hotel was pathetic. There were very steep and narrow parts on the route from the Landour market to the hotel. The place, Landour,as such is very beautiful, but the staff in the hotel should have warned us about it during the reservation. One should travel preferably by an SUV or ask the hotel... More 

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GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

Thanks, we appreciate your feedback and would like to apologize for having failed to live up to your expectations. We would however like to clarify the following : 1. The hotel confirmation email sent to you on the 11th March 2015 clearly states that "Chauffeured cars and tours of the local area can be organized. Do let us know if... More 

1 review
1 of 5 stars Reviewed 1 week ago

We recently went for holiday to Mussoorie with a group of 7 families . We stayed at Rokeby Manor , that is situated in Landour Cantt, Mussoorie , Uttarakhand 248179. The experience was horrific. The staff was rude. Food was served very late. We had to stand in the kitchen to get the food served to our kids. Their staff... More 

Was this review helpful? Yes 6
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

At the outset, the entire team at Rokeby would like apologize for any unintentional impropriety that may have been committed by us. We would however like to clarify the following : • This was a group of 07 young couples with kids and had booked 07 Rustic Rooms at Rokeby for 02 nights from the 17th June 2015. • Among... More 

2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Staff behaviour and manager Ashish behaviour was too bad ...they don't know how to speak with ladies and kids .food was too ridiculous .....they served third class food ...service was too late ... Because they don't have so much staff to serve you We had two days booking but we stayed only one day ..please don't ruin your holiday this... More 

Was this review helpful? Yes 9
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

At the outset, the entire team at Rokeby would like apologize for any unintentional impropriety that may have been committed by us. We would however like to clarify the following : • This was a group of 07 young couples with kids and had booked 07 Rustic Rooms at Rokeby for 02 nights from the 17th June 2015. • Among... More 

Bengaluru (Bangalore), India
Top Contributor
144 reviews 144 reviews
33 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 1 week ago

this is very good hotel. it is located at a very beautiful place and worth staying in this. you can have peace at this hotel. restaurant is very good. staff were courteous and hospitality was amazing. the price was also reasonable. i would recommend this those who like peace and natural beauty.

Was this review helpful? Yes 1
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

Thank you for a wonderful review and for appreciating the efforts of our team. We are glad that you enjoyed your stay with us and eagerly look forward to welcoming you again. Warm regards from all of us. More 

Gurgaon, India
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the property with my wife and daughter for two days. Property is just beautiful and so is landaur. Staff is brilliant, courteous, and always ready to help. A shout out to Sandeep for being so helpful. We stayed at the Rose suit which is just adjacent to the main entry and reception. So it could be noisy if... More 

Was this review helpful? Yes 2
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

Thank you for such a wonderful and elaborate review. We are glad that you enjoyed your stay with us and look forward to your next visit. Sorry about all the noise and commotion caused by the rowdy group during your stay. We completely agree with your comment that "this place is for people who want a relaxed holiday". Warm regards... More 

New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We visited this hotel in June 2013. We had booked in Royal Orchid but when my family saw Rokeby by mistake on the net, we cancelled our booking at Royal. Reaching the Hotel , just reminded me of my School, St. George's College in Mussoorie. The Hotel is surrounded by trees all together . The breakfast is very sumptuous &... More 

Was this review helpful? Yes
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

Thank you for a wonderful review. We are glad that we didn't disappoint you and that you enjoyed your stay with us. We look forward to having you with us again. Best wishes from all of us. More 

New Delhi, India
Contributor
20 reviews 20 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had been in Mussoorie on an official trip with my wife at Institute of Technology Management (ITM), DRDO located at Landour Cantt during the first whole week of June 2015. We were staying at our official guest house in the cantonment. However one fine evening while we were around, we happened to notice Rokeby as a hotel. We decided... More 

Was this review helpful? Yes
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

Thank you for your review and visit. We are glad that you enjoyed the food and ambiance at Emily's and look forward to having you with us again. Warm regards from the entire team. More 

Senior Contributor
34 reviews 34 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in December ( which is not a peak season) and it was all the more why we enjoyed our stay at this place..it's like a cosy fairytale kind of place especially with the Christmas decorations up...the staff is polite ,courteous,always willing to help..all the rooms are tastefully done,no two rooms are alike,young n old couples can enjoy... More 

Was this review helpful? Yes 1
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

Thank you for such an excellent review. We are delighted that you had a wonderful stay with us and look forward to welcoming you here again in the near future. Warm regards from all of us. More 

Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a chance to stay at Bothwell Bank and it was simply amazing. The weather was awesome and the house was like a dream home. Three extremely well done rooms with a separate dining area and an outdoor seating area where we had our own barbecue as well as a campfire. It also had a temperature controlled outdoor jacuzzi... More 

Was this review helpful? Yes
GM - Rokeby M, General Manager at Rokeby Manor, responded to this review

Thank you for such a wonderful review. We are delighted that you enjoyed your stay with us at Bothwell Bank House (this is part of the Rokeby Residences and within walking distance from Rokeby Manor) and look forward to welcoming you again. Warm regards from the entire team. More 

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