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Hotel Emerald Heights

Certificate of Excellence
Camels Back Road | Near Picture Palace, Mussoorie 248179, India
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Best prices for: 1 room 1 guest
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Hotel Emerald Heights
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Hotel Emerald Heights
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58 reviews from our community

Traveler rating
    28
    21
    5
    3
    1
See reviews for
30
15
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dehradun, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

stayed at Emerald Heights, several times during last 5 years. I don't, usually, give any feedback on stays, however, this particular place, it's different. The staff is polite, humble & sincere, & then there is Mahadev (I am not sure of his designation, however, he usually is managing everything that a guest needs, & you can find him on reception... More 

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Dehradun, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 18, 2015

Experience was bad. We booked this hotel in January 2015 after seeing beautiful images and reviews, but the rooms were not as expected. Toilet flush was not working properly, there was no kettle in the room, cleanliness was not up to the mark, no common area/lobby in the hotel to hangout. Service was bad too, in the morning at around... More 

Was this review helpful? Yes 2
New Delhi, India
Top Contributor
135 reviews 135 reviews
46 hotel reviews
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed April 7, 2015

For a four-day long weekend, we decided to visit Mussoorie and on booking our tickets by Shatabdi Express to Dehradun, I hit the net for booking a suitable accommodation. I zeroed in on Hotel Emerald Heights going by its good reviews by the guests. The contact no. on the hotel website put me in touch with Ms. Naina Saggi and... More 

Was this review helpful? Yes 3
Ambala, India
Contributor
15 reviews 15 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 5, 2015

This is the first time i am giving a bad review. We stayed here for 2/3 nights in july 2014. I chose this hotel as it had gud ratings and photos shown were pretty awesome.. However, it didnt meet up to my expectations.. I was really irritated to see the damp shady staircase that lead to a damp smelly room.... More 

Was this review helpful? Yes 4
New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

If you need to have a hotel far from hustle n bustle of the Mall road but near to Mall Road, Hotel Emerald Heights is the one for you. Hotel is beautifully situated on Camels back road of Mussoorie, you will get a pick up from the taxi stand. The view from the rooms is just breath taking, clear valley... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

I stayed in Hotel Emerald Heights for 3 Nights. Throughout my stay I never had a chance to complain about anything. Be it service, food, room space, cleanliness, staff courtesy or anything else, to me it excelled in all aspects. Truly recommended.

Was this review helpful? Yes 2
Raipur, India
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 16, 2014

being a off season i got a good deal from this hotel. Spoke to Naina who is owner of this hotel and booked a room for myself and my wife. This hotel is situated at Camel Back Road, the view from the rooms are awesome. We just had breakfast at this hotel which was ok and decently priced. Mall road... More 

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Paris, France
Top Contributor
94 reviews 94 reviews
59 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed September 6, 2014

When we arrived at the hotel, I was a little bit disappointed; The room was clean, but criteria did not completely reached European hotels. The bed sheets were not clean and smelly. however, after the first night, we asked for new sheets and they were changed without problem. The room was very large with a balcony were it was nice... More 

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2014

It was during my visit to Mussoorie in November. Like my any other vacation it wasn't pre-decided. In the chilling month of November, I started searching for a cosy and tranquil place to stay in, and that;s when I saw Emerald Heights. I look for peaceful places wherever I go, luxury is absolutely not my thing. Emerald Heights is on... More 

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geetnain, Owner at Hotel Emerald Heights, responded to this review

Dear Sir, Thank You for your appreciation. We look forward to your visit again. Warm Regards Geetikaa More 

New Delhi, India
1 review
4 of 5 stars Reviewed July 30, 2014

I have booked a deluxe room for 3 nights with my friend. This was my first visit to mussoorie & I really enjoyed my stay at "Emerald Heights." The staff was very nice & helpful especially Mr. Kamal & Mr. Mahadev...The food was nice, overall it was a nice experience. I would also like to Thank "Naina Madam" for her... More 

Was this review helpful? Yes
geetnain, Owner at Hotel Emerald Heights, responded to this review

Dear Sonam, Thank You for your appreciation. Hope we see you & your friends again soon. Warm Regards Naina More 

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