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All 66 Mussoorie B&Bs / inns

Club Mahindra Mussoorie

Rockcliff Estate,Hill Top, Mussoorie 248179, India (Formerly Club Mahindra Hilltop Resort)
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Ranked #23 of 66 Mussoorie B&B and Inns
A recent review
3 of 5 stars reviewed 4 weeks ago
Abhishek A New Delhi, India
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90 reviews from our community

Traveler rating
    25
    34
    16
    8
    7
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50
27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai
Contributor
20 reviews 20 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

I wonder y none of the previous reviews highlighted the so many terrible nuances of this property. So first about Mussoorie as a location; please travel to this place if & only if u have your own private car. Travelling to Mussoorie in a rental car / taxi is not a convenient option esp. if you planning to stay on... More

Was this review helpful? Yes 4
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi Hemlata, We regret the inconvenience caused and having read your review, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points that you have brought to our notice are being addressed on priority. We also request... More

Gurgaon, India
1 review
1 of 5 stars Reviewed 1 week ago

To Whom it may concern, Would like to inform that I had a horrible experience staying at Club Mahindra Mussorie. My Booking date was 12th September'14. I wanted to give a zero rating but unfortunately it was not in the options. Anyhow I selected Club Mahindra Mussorrie to celebrate my wife's 1st birthday after marriage. The service provided by the... More

Was this review helpful? Yes
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, We are really sorry for the unpleasant experiences you have faced and can assure you this is not typical of our staff. Having read your comments, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

visited on 11th September, the moment i enter the room there was some pungent smell from the bed and washroom, tried to reach out the help desk but poor me the phone was dead!!! Since it was chilly outside I went to washroom and switched on the geyser and came across a note "we believe to preserve water, so switch... More

Was this review helpful? Yes
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi Akash, We regret the inconvenience caused and having read your review, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points that you have brought to our notice are being addressed on priority. We also request... More

New Delhi, India
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Do not be surprised if most hotels and resorts in Mussoorie require you to run up and down a flight of steps to get to where you want to go. This one is a different story altogether. You have to hire a car to get to your room! The climb is so steep that it will take superhuman amounts of... More

Was this review helpful? Yes 2
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi Abhishek, Having read your review, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Thanks for your feedback regarding your stay at our resort and please be assured that all the points that you have brought to our notice are being addressed... More

New Delhi, India
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 19, 2014

visited on 15th augast weekend. old run down hotel with unpleasent, untrained staff,house keeping was lousy. Towels, bedsheets and pillow covers were old and dirty, Food was bad with hardly any vareity, no ice cubes available returned a dish as it was not prepared properly,the staff insisted i pay for it will never go there again Horrible!!

Was this review helpful? Yes 3
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, Having read your review, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points that you have brought to our notice are being addressed on priority. We also request you to provide any further information or... More

Chandigarh, India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

i visited this place during 1st week of august and my experience was one of the nice just because of their hospitality and the view from this resort.one of the amazing view you will get if anybody is a nature lover though weather is also extremely good for those who come to spend holidays from the plain area.one of the... More

Was this review helpful? Yes
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi Chirag, Wonderful to have received your review and glad to know you enjoyed the Club Mahindra experience. It was certainly our pleasure to have you at our resort and wonderful to know you had a great stay! Your feedback helps us improve our services further and additionally, provides insights as to what our members really like. Thanks once again... More

Haridwar, India
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

We visited Mussoorie during last week of March'14. Weather was very nice and surrounding views from Club Mahindra was wonderful. As club Mahindra is located at a higher location near Gun Hill and around 1 Km from Mall Road , for visit Club Mahindra provides vehicle at a nominal cost of Rs 75/= per trip to Mall Road Point. Other... More

Was this review helpful? Yes 1
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi Gopal, Great to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Please be rest assured that the points you have highlighted have been... More

Patiala
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 25, 2014

Visited mid July weekend. Club Mahindra is located on a hill top adjacent to the Mall road. They provide a driver to pick your car from the mall road and is a good option for the uninitiated. The walk down to the mall is a breeze, walk up is not for the the moderately fit. They have a jeep waiting... More

Was this review helpful? Yes
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, We are really glad to have received your positive feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. We are glad you liked our amenities, service and enjoyed the overall stay at the resort. Please be assured that all the points... More

Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 23, 2014

I stayed in this property as a member of club mahindra. It's a nice property but some rooms r situated on height and there is no lift facility. Food is good but buffet layout ought to be upgraded. Overall good resort but certain up gradations r required

Was this review helpful? Yes
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi Ashish, Great to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Please be rest assured that the points you have highlighted have been... More

Pune, India
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 18, 2014 via mobile

Stayed here with teenage son. View from the room is magnificent. You can see snowpeaks on clear days. Service is great. Some rooms were under renovation. Something for everyone. You can decide if you want to do lot of sightseeing or roam around the hills. Food was good but little more variety would be appreciated.

Was this review helpful? Yes
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, Wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you not only... More

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Additional Information about Club Mahindra Mussoorie

Address: Rockcliff Estate,Hill Top, Mussoorie 248179, India (Formerly Club Mahindra Hilltop Resort)
Phone Number:
Location: India > Uttarakhand > Mussoorie
Price Range (Based on Average Rates): $
Number of rooms: 75
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Also Known As:
Club Mahindra Hilltop Resort, Avalon Hotel Mussoorie

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