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Club Mahindra Mussoorie

Rockcliff Estate,Hill Top, Mussoorie 248179, India (Formerly Club Mahindra Hilltop Resort)
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Club Mahindra Mussoorie
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204 Reviews from our TripAdvisor Community

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Mahabaleshwar, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

amazing hospitality ! the guys are ever smiling and eager to help, met by Mr. Aswal Front office in-charge and escorted well, rooms on the higher side have great view and when you are on a holiday, provide for great escape being away from the crowd in lobby area, food was great tried local kumaoni thali ,amazing feat not available... More 

Helpful?
Thank prarit
1 review
4 of 5 stars Reviewed 2 days ago NEW

stayed 0n 29th and 30th jan, 2016. excellent weather, gr8 environment, scenic views especially from the balcony. criver services was very punctual. food in the restaurant was delcicious and more delicious was the food we ordered from room.

Helpful?
Thank Vanshaj G
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We were 4 in family with kid and stayed in 1BR. The view from room was awesome. Feeling like staying above the sky. You can see clouds passing at eye level from the window. Property is well maintained. Food was good. Service was also at the expectation. Rooms are located almost on hill and no lift so you have to... More 

Helpful?
Thank Hemant_Desai_Mumbai
Pauri, India
1 review
2 of 5 stars Reviewed 1 week ago

1. There was an excessive charge of Rs. 766.94 in my final bill. Many bills were not readily available. So, it took about 30 minutes to complete the checkout process. 2. There was a big length of human hair enmeshed in Cauliflower Salsa, which was part of the buffet. 3. A guest in very, very short ‘shorts’ was eating in... More 

Helpful?
Thank sanjeevsandh
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, We regret the inconvenience caused and thanks for highlighting your issues. Please be rest assured that we have noted your grievances and our team is looking into the same. Your feedback enables us to strive towards enhanced member experience. In case you wish to share further details, you can do so on our Facebook page via an inbox message.... More 

Baroda, Gujarat, India
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for 2 nights during our holidays in Mussoorie. This hotel is very high like on a mountain, climbing to the hotel is only possible by their pickup & drop facility to the Mall Road. The room provided was like an another mountain from hotel. Either to go by lengthy stairs or they send vehicle to... More 

Helpful?
Thank kgajjar
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, Thank you for sharing your experience with us. We are absolutely thrilled to have received your feedback and glad to know that you had a pleasant stay. Additionally, we have also noted the points that you have highlighted and our team is reviewing the same. We look forward to welcoming you at our other resorts and do keep in... More 

New Delhi, India
2 reviews
4 of 5 stars Reviewed 1 week ago

The location is difficult to reach. You may have to ask for a driver to reach there from the resort. They ended up giving us a room which required a lot of climbing of stairs. We asked them to change but they told us that they were full (which I doubt). The view from the room was pretty good, but... More 

Helpful?
Thank karor47
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, Thanks for writing in and glad to know that you had a pleasant stay at our resort. Your valuable feedback provides insights as to what our members really like and enables us to strive towards member satisfaction. We have noted the points that you have highlighted and our team is reviewing the same. Please continue writing in and we... More 

Rishikesh, India
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Away from crowds, yet close to the mall road. great view. Very steep road, not tough for a good driver, this is what make it a great place. Ask for a driver from the resort if you do not have reasonable experience of hill driving, they will be happy to oblige. The resort has a jeep service to the mall... More 

Helpful?
Thank Kishore R
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi Thanks for sharing your feedback with us and delighted to know that you had a great stay. We always appreciate our members who share their views and opinion with us and have passed on your compliments to our resort team. We look forward to welcoming you at our other resorts and please continuing providing us your views. More 

New Delhi, India
Level Contributor
122 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 2 weeks ago

To reach this resort, we took a cab. Then we hired a porter to take us at a specific point. From where the hotel ( not resort), sent a SUV, which took us up a perilously steep hill to get us to the hotel- which is essentially a series of cabins constructed at several levels. The cabins are decently constructed... More 

Helpful?
Thank Vikrant
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, We regret the inconvenience caused and thanks for highlighting your issues. Please be rest assured that we have noted your grievances and our team is looking into the same. Your feedback enables us to strive towards enhanced member experience. In case you wish to share further details, you can do so on our Facebook page via an inbox message.... More 

New Delhi, India
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

a beautiful and colorful resort literally . taken from Avalon , now most of the property speaks of club mahindra's signature style . rooms are quite big , spacious and nicely maintained . we stayed in a 1 bedroom apartment and the location was very good . through the windows and from the balcony one can see breathtaking view of... More 

Helpful?
1 Thank pankajsharma2015
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, Thanks for writing in and we are absolutely thrilled to have received your feedback. We are glad that you enjoyed your stay at our resort and will certainly pass on your appreciation to our resort team. Your review encourages us to up the level of amazement that we offer and continue our endeavor to delight our members. Please continue... More 

New Delhi, India
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had stayed at Club Mahindra Mussoorie (1BR; Room No. 26A) from 10th to 13th January 2016 along with my three other friends. This was my second visit to a Club Mahindra property, first being at Club Mahindra Gir. I had received a call from the Resort a day before for confirmation. I suggest one should inform them about the... More 

Helpful?
1 Thank pratnaparkhi
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Hi, Thanks for writing in and we are absolutely delighted to have received your feedback. Glad to know that you had a great stay at our resort and we will surely pass on your compliments to our resort team. Your comments encourage us to up the level of amazement that we offer and continue our endeavor to delight our members.... More 

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