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Hotel Ratan

Gandhi Chowk, Mussoorie 248179, India
Hotel amenities
Hotel Ratan
Best prices for: 1 room 1 guest
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Ranked #41 of 63 Hotels in Mussoorie
A recent review
5 of 5 stars Reviewed January 2, 2015
geetikakhanna new delhi
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16 reviews from our community

Traveler rating
    4
    8
    1
    0
    3
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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new delhi
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2015

the hotel has a good infrastucture but the staff the manager and the owner were behaving very badly. the rooms were stinking and were small in size. the price they charged us was 4000 which was very high.

Was this review helpful? Yes 3
hotelratan, Owner at Hotel Ratan, responded to this review

As per our guest record, this guest has not stayed with us. May we please request the guest to kindly provide us with the invoice issued to him. Someone is simply trying to tarnish the reputation we have built with our hard work More 

Gurgaon, India
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 9, 2014

I booked this hotel in advance in discounted prices according to discussion with manager but after 1 week I got call from the owner of hotel asking me to give full amount or take money back. If this was the case then they should inform me before but I had no option left because all the good hotels were already... More 

Was this review helpful? Yes 4
New Delhi, India
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 17, 2014

I had booked a room@2000 using website yatra.com , later once we reached at hotel and asked for room by showing travel voucher,owners said we don't know yatra.com and they charged us rs 4200 for same room.as we were in need, we paid that amount, even back end team of yatra.com requested to provide us room but all they refuses... More 

Was this review helpful? Yes 7
sona1970, Owner at Hotel Ratan, responded to this review

I'd like to respond in regards to the comment written by a guest on 17th August 2014.The hotel authorities had already intimated Yatra.com that no rooms would be available from 14th to 18th August and on a deliberate attempt they sent the guests giving a voucher where as in no booking was confirmed at our end. This caused great inconvenience... More 

Patna, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2014

I stayed in this hotel in June they charged 8000 from me which was above there tariff as it was a weekend for a night but the room was not just worth it.Its size was small and it was not hygienic.Room service was too slow and we even found an insect in our food so we planned to eat out... More 

Was this review helpful? Yes 4
hotelratan, Owner at Hotel Ratan, responded to this review

This review does not seem to be genuine, as I have personally checked all the guests stays with us in the month of June 2014 and coming from Patna. There is not a single entry of guests coming from Bihar leave alone Patna. We have prominently displayed our tariff and do not even charge a single penny more than that,... More 

Ranchi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 18, 2014

Hotel is close to the bus stand, the ambiance of the hotel is good ,room was big & fine,they provided laundry services in this hotel.according to the price of rooms its really good. Its good to stay their and will love to visit again. Location of hotel is quite ok and its Gandhi Chowk library and you can easily find... More 

Was this review helpful? Yes 1
Noida, Uttar Pradesh, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2014

we were three friends suddenly decided to go to mussorie and didnt find the hotels which we wanted to as it was weekend and holi ..then i found Hotel Ratan in tripadvisor spoke to the manager and booked the room requested for an extra bed and a room with good view ..There we arrived on saturday evening welcomed with warm... More 

Was this review helpful? Yes 2
Ludhiana, India
1 review
5 of 5 stars Reviewed December 19, 2013

A perfect value for money stay at a hotel. Stay in Room 117 has been a great experience. The view from the hotel room is magnificent. The hospitality of staff is commendable and the food in the restaurant is sumptuous. It gives comfort of home adding luxury of a hotel. All facilities are at a stones throw. I am sure... More 

Was this review helpful? Yes 1
New Delhi, India
Top Contributor
132 reviews 132 reviews
27 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed July 6, 2013

It's a budget hotel at Gandhi chowk near mall road. Though small, rooms are good with all the modern facilities. I stayed there for just one night on my wife's birthday and enjoyed my stay and services. It's truly a value for money hotel. :) with all facilities at a stone throw.

Was this review helpful? Yes 6
Delhi, Delhi, India
1 review
4 of 5 stars Reviewed June 18, 2013

If you are looking for budget hotel in Mussorrie, Hotel Ratan provides a perfect value for money. I stayed in Room No. 103 with my family from 16thJune to 19th June 2013, the view from Hotel is awesome. Service ,Food is Excellent and staff of Hotel is well mannered,soft spoken and friendly.Next time I will stay in Hotel Again. Pankaj... More 

Was this review helpful? Yes 1
New Delhi
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2013

When I was booking it,I was very scared as it was our first time staying in a budget hotel.But it was totally unexpected, the room was really nice. It was small but nice.Staff was very nice and helpful

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
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