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Hotel Madhuban Highlands

3.5 of 5 Brightland Estate, Mussoorie 248179, India
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Certificate of Excellence 2014
Hotel Madhuban Highlands
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Hotel Madhuban Highlands
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148 reviews from our community

Traveler rating
    64
    46
    16
    10
    12
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71
31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vadodara, India
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are specious and clean. Bathroom is cramped and needs revamping. Hot water is problem and Hotel should go for electrical heating system instead of gas boilers. Staff is good and courteous to accommodate you within their constraints. Food is good but spread can be improved. Small details like iron and hair drier in the room will provide real comfort... More

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Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for sparing your time to review us on Tripadvisor. It’s the feedback of the guests like yours that motivates us to take our services and hospitality to a new dimension. Our management has gone through your review and took the matter very seriously and discussed it with the concerned department... More

Noida, India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

We stayed in Hotel Madhuban Highlands from 19 - 22 Sep as part of our corporate trip. Hotel location is very good, its situated on Kempty Fall road and not too far from Mall road. Rooms were clean and spacious. Balcony view is nice specially. Staff is very supportive. Stay was comfortable except few things. Space in bathroom could have... More

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! At first we would like to thank you for sparing your precious time to review us on Tripadvisor. We greatly appreciate your comments. We are truly grateful for the wonderful things you have said about our hotel, service and the staff. High quality services, Hospitality and ensuring outstanding guest experience are top... More

1 review
4 of 5 stars Reviewed August 29, 2014 via mobile

That's exactly how I would describe my experience of the hotel and everyone that was associated with serving the guests. From the smooth check-in process to meeting our (frequent) special requests during the stay, the staff went overboard to satisfy our needs. A special mention of the Restaurant staff who took good care of our dietary requests. I would have... More

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for sharing your experience with us on TripAdvisor. We are Pleased to know that your visit to our HOTELhttp://cdncache1-a.akamaihd.net/items/it/img/arrow-10x10.png was wonderful, and we are happy to serve you with our best in class services. Your positive review gives us all the reasons to be proud of and will definitely act... More

1 review
3 of 5 stars Reviewed August 27, 2014

The hotel needs more TLC. Staff is helpful but only when asked to be. Drivers are not given much attention. I asked them to give my driver a blanket at night and they brought it out at 5 AM. Room key did not work the entire time we were there so we needed someone to open it for us.

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! We have gone through your feedback thoroughly and understand that you faced hiccup during your stay. Our management has also gone through your feedback and took the matter very seriously. The staff was briefed accordingly to avoid this kind of mishap. We would like to assure you that all the corrective measures... More

New Delhi, Delhi, India
1 review
5 of 5 stars Reviewed August 26, 2014

Hi all. it was very nice to stay at Madhuban Highlands. Awesome hospitality and food. Very nice scenic beauty from the room. Rooms were also very spacious and everything was well maintained. I highly recommend this hotel for a comfortable stay.

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for sharing your memorable experience with the TripAdvisor community. We are pleased to know that you were satisfied with your experience of our services and facilities and we would like to thank you for your kind and motivating words. We are glad that you explored the hotel and delighted to... More

1 review
5 of 5 stars Reviewed August 23, 2014 via mobile

We were staying in 6 cottages in peak season.and we really appreciate the hotel staff that we never went for the buffet dinner instead everything was delivered to the open area near our rooms where seating arrangement was also done.food was very reasonably priced and food even tasted nice.the manager mr.sharma was always der with a smile to serve u.in... More

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for giving your precious time to review us on Tripadvisor with such motivating and kind words. We are pleased to know that your stay in Mussoorie with us was comfortable and memorable. It is our constant endeavor to serve our guest with our best in class services and hospitality. We... More

Dehradun, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 23, 2014

This hotel is my choice because of room quality of the hotel. valley view rooms are very nice with balcony and perfect for family of 3 , ample space in room with very neat and clean wash room. they also have cottage for small family ... lush green garden to sit out. service part of hotel is very nice.... and... More

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for giving your precious time to review us on Tripadvisor with such motivating and kind words. We are pleased to know that your stay in Mussoorie with us was comfortable and memorable. It is our constant endeavor to serve our guest with our best in class services and hospitality. We... More

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 21, 2014

well known hotel of mussoorie ..Entrance was Good bt nt that attractive... reception staff was lil rude rest were frndly.. From some Rooms u can see a beautiful view of Himalaya mountains and entrance of Hotel but in some rooms u can see v.huge compound wall ( so book front side only)...Btw Rooms and premises of hotel wer good ,neat... More

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! We would like to thank for giving your precious time to review us on Tripadvisor. We would also like to thank you for your honest feedback. It’s the reviews of the guests like yours that helps us to locate our weak points and enable us to take corrective actions to avoid such... More

Patiala, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed August 1, 2014

I went to stay for 2 nights, but due to a very bad experience we checked out from the hotel. Food was just as good as pathetic. AC was not functioning the whole night. Housekeeping very lathargic. Management even worse. Not at all cooperative staff. I would never ever visit this place again and also will not recommend anyone to... More

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for giving your precious time to share you experience in Trip advisor. We have gone through your review thoroughly to understand what went wrong that made your stay uncomfortable and unpleasant during your stay with us. We have discussed the matter with our staff and managers to avoid such types... More

Bhubaneswar, India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

We were there for a 3N 4D trip to Mussoorie in second week of June.We had made prior booking and when we arrived there,we realised that we made a real good choice.Ours was a Valley View room,and the view form the room was really very pleasant and serene.Staff was very cooperative.Room was very well maintained.We heard a lot about Mr.... More

Was this review helpful? Yes 1
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for sparing your precious time to share your pleasant stay at Mussoorie with us in Trip Advisor. We are pleased to know that your stay was memorable and also that you liked our services and hospitality that you are willing to stay with us again. It is Our continuous endeavor... More

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Additional Information about Hotel Madhuban Highlands

Address: Brightland Estate, Mussoorie 248179, India
Phone Number:
Location: India > Uttarakhand > Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Madhuban Highlands 3.5*
Number of rooms: 40
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