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Hotel Madhuban Highlands

3.5 of 5 Brightland Estate, Mussoorie 248179, India
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Hotel Madhuban Highlands
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Hotel Madhuban Highlands
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153 reviews from our community

Traveler rating
    65
    49
    16
    11
    12
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74
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
1 review
4 of 5 stars Reviewed yesterday NEW

The stay was pleasant and peaceful. Nice receiving and responsible staff. Delicious food on order. Non-Veg (Chicken) is also available. It is just 10 min walk from mall road. Awesome view from the balcony. The room is clean, good ambient, bathrooms big and clean

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1 review
4 of 5 stars Reviewed 1 week ago

Rooms are clean but room service not upto the mark. Food quality was average. Hotel location is good. Activities for children are for the name only as they open at around 10 am in the morning and close by late noon.

Review collected in partnership with this hotel

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Ahmedabad, India
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very Good Hotel. Excellent Location. Close to the Mall Road. The Hotel is uphill so you have to consider this point for those who can not walk steep. For us this steep climb was a good adventure always. The view from the hotel is very good. Hard to find out any negative point. Excellent service. G.M. Mr. D.R. Sharma personally... More 

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London, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Good location with magnificent views and Excellent service. Though, public areas were not heated (maybe because the Hotel had very few guests when I stayed) and Hot water was not quite hot enough. More healthy breakfast food should be offered by a hotel situated in such surroundings. Still enjoyed the stay in a fairly serene environment

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Dehradun, India
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A very poor experience, Bathrooms had a bad odor, rooms were not clean, breakfast was very limited though was tasty, the House Keeping person was not picking up the call in the morning as if he was asleep. The price was too High for the service they were offering. All in All a bad Experience.

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Vadodara, India
Top Contributor
51 reviews 51 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 29, 2014

Rooms are specious and clean. Bathroom is cramped and needs revamping. Hot water is problem and Hotel should go for electrical heating system instead of gas boilers. Staff is good and courteous to accommodate you within their constraints. Food is good but spread can be improved. Small details like iron and hair drier in the room will provide real comfort... More 

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Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for sparing your time to review us on Tripadvisor. It’s the feedback of the guests like yours that motivates us to take our services and hospitality to a new dimension. Our management has gone through your review and took the matter very seriously and discussed it with the concerned department... More 

Noida, India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

We stayed in Hotel Madhuban Highlands from 19 - 22 Sep as part of our corporate trip. Hotel location is very good, its situated on Kempty Fall road and not too far from Mall road. Rooms were clean and spacious. Balcony view is nice specially. Staff is very supportive. Stay was comfortable except few things. Space in bathroom could have... More 

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Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! At first we would like to thank you for sparing your precious time to review us on Tripadvisor. We greatly appreciate your comments. We are truly grateful for the wonderful things you have said about our hotel, service and the staff. High quality services, Hospitality and ensuring outstanding guest experience are top... More 

1 review
4 of 5 stars Reviewed August 29, 2014 via mobile

That's exactly how I would describe my experience of the hotel and everyone that was associated with serving the guests. From the smooth check-in process to meeting our (frequent) special requests during the stay, the staff went overboard to satisfy our needs. A special mention of the Restaurant staff who took good care of our dietary requests. I would have... More 

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Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for sharing your experience with us on TripAdvisor. We are Pleased to know that your visit to our HOTELhttp://cdncache1-a.akamaihd.net/items/it/img/arrow-10x10.png was wonderful, and we are happy to serve you with our best in class services. Your positive review gives us all the reasons to be proud of and will definitely act... More 

1 review
3 of 5 stars Reviewed August 27, 2014

The hotel needs more TLC. Staff is helpful but only when asked to be. Drivers are not given much attention. I asked them to give my driver a blanket at night and they brought it out at 5 AM. Room key did not work the entire time we were there so we needed someone to open it for us.

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! We have gone through your feedback thoroughly and understand that you faced hiccup during your stay. Our management has also gone through your feedback and took the matter very seriously. The staff was briefed accordingly to avoid this kind of mishap. We would like to assure you that all the corrective measures... More 

New Delhi, Delhi, India
1 review
5 of 5 stars Reviewed August 26, 2014

Hi all. it was very nice to stay at Madhuban Highlands. Awesome hospitality and food. Very nice scenic beauty from the room. Rooms were also very spacious and everything was well maintained. I highly recommend this hotel for a comfortable stay.

Was this review helpful? Yes
Edietraveller, General Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for sharing your memorable experience with the TripAdvisor community. We are pleased to know that you were satisfied with your experience of our services and facilities and we would like to thank you for your kind and motivating words. We are glad that you explored the hotel and delighted to... More 

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Additional Information about Hotel Madhuban Highlands

Address: Brightland Estate, Mussoorie 248179, India
Phone Number:
Location: India > Uttarakhand > Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Madhuban Highlands 3.5*
Number of rooms: 40
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Hotel Style:
#4 Business Hotel in Mussoorie
#6 Spa Hotel in Mussoorie

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