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Hotel Madhuban Highlands

Hotel website
Brightland Estate, Mussoorie 248179, India
Best prices for: 1 room 1 guest
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Hotel Madhuban Highlands
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Hotel Madhuban Highlands
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183 reviews from our community

Traveler rating
    82
    56
    18
    13
    14
See reviews for
86
37
1
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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mumbai
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here in April 2015 for 2 nights. After going through TA reviews and other sites, we decided to book into this hotel. Booking was done on phone and they sent confirmation on email. We reached late night to the place. So while on the way, we called up hotel and confirmed the arrival. Check in was fast. The... More 

Was this review helpful? Yes
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Never again Madhuban Mussuoorie! Stayed from 24 Jan - 27 Jan 2015 in a single room, after recommendation and stay in Madhuban in Dehradun. Built-in heating was not working in the room for two days. After two days, makeshift heatblowers was put in the room. No hot water for two days. Central water heater was switched off by the hotel... More 

Was this review helpful? Yes 1
Pune, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been with my family to Hotel Madhuban Highlands from 10 May to 12 May , 2015 . It was a great experience for all three of us in the family I must start the post with the General Manager Mr Dinesh Sharma of Madhuban . Amazing person . Always smiling , eager to help you , humble &... More 

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Akola, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here from 2 to 4 May. Our hotel experience was great. Staff is very helpful n friendly. Food we get of our choice fresh n tasty. Room services are nice n any help needed is get. Hotel campus is also vry big. Scenery is also nice. Thanx Madhuban Highlands for your hospitality

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

we stayed here for two nights and we had valleyview room no 101,102,103,and 104 we checkout on date 6th may 2015 we enjoyed a lot ......will like to stay here again in future..kids also enjoyed alot ....happy moments

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed from 2nd to 4th May 2015 in this hotel. It was good. Staff is very supportive. Cleanliness is well maintained.Food as per our need. I sincerely thanks to the hotel staff to make my visit to Mussorie comfortabe.

Was this review helpful? Yes 3
1 review
3 of 5 stars Reviewed 2 weeks ago

This is an average hotel. You will definitely get what you are paying for but don't expect it to be so good or a place where you will get amazing or very unique hospitality. I am very disappointed in one thing, instead of being a 4 star hotel, this hotel doesn't have milk coffee. They gave powered milk coffee instead... More 

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Pune, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We reached a bit late ~ 10:30 pm at the hotel however the hotel staff had kept dinner ready for us. The hotel is nice & quite close to the Mall Road. The food was good and the service was prompt. They even provided us with room heaters when requested

Was this review helpful? Yes 5
Delhi, Delhi, India
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed April 16, 2015

I have a very mixed feeling for this hotel hence the 3 star. Some aspects of the hotel are very good while some are worth a complain. I'll start with the good ones The approach of the hotel and location is very good. Not too near yet very close to the Mall road where you can find everything you wish.... More 

Was this review helpful? Yes 8
Edietraveller, Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! Thank you for choosing to stay at Hotel Madhuban Highlands Mussoorie and sharing your valuable feedback on Trip Advisor. We are delighted to know that you liked the hotel, it’s location, our staff and ambiance and enjoyed your stay with us. Your constructive observations with regard to service & staff have been... More 

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 13, 2015

The room that was given to us had dirty sheets and unclean bathroom. The least that one expects from a decent hotel is that they would provide clean sheets and clean bathroom. The room amenities were also not up to expectations. The rooms are charged as per 4 star hotel rates but the service provided is similar to a 2... More 

Was this review helpful? Yes 7
Edietraveller, Manager at Hotel Madhuban Highlands, responded to this review

Dear Guest, Greetings from Hotel Madhuban Highlands Mussoorie!!! We sincerely apologize for not being able to delight you with our hospitality and services on your recent stay. Your constructive observations with regard to cleanliness and services at the hotel have been well noted and will be taken up with seriousness . Thank you once again for your feedback and we... More 

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