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Mussoorie - Pine Hill, A Sterling Holidays Resort

Radha Bhawan Estate, Circular Road, Mussoorie 248179, India
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Mussoorie - Pine Hill, A Sterling Holidays Resort
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Mussoorie - Pine Hill, A Sterling Holidays Resort
Mussoorie - Pine Hill, A Sterling Holidays Resort
Mussoorie - Pine Hill, A Sterling Holidays Resort
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82 reviews from our community

Traveler rating
    11
    26
    27
    6
    12
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43
21
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1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kolhapur, India
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had visited this with my family and friends and trust me this is unique property in Mussoorie !! We stayed for 2 night and took 2 suites. All rooms do have a great view. The hotel is 2/3 km away from market isolated but then once you reach you understand why it is isolated !! Indoor activities are good.... More 

Was this review helpful? Yes 3
Ahmedabad, India
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The resort is in renovation and is avoidable in its current state.It is away from market and has a nice view. Rooms at multiple level with many steps. Sr citizens may have problems.approach road of 2 km is in poor condition. Service was good.

Was this review helpful? Yes 3
Sawai Madhopur, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i had a great stay in sterling resort, Mussoorie. staff is so helpfull and so familier with the guest. the food in the resturant is so nice and the face of all staff is always smiling. i would like to thank MR. ALOK (travel desk manager) for making our trip memorable. the rooms are neat and clean. Mr. Alok is... More 

Was this review helpful? Yes 3
Thiruvananthapuram (Trivandrum), India
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

I had a very pleasant stay here. Pros: 1. The courteous staff 2. The welcome drink (pine juice) 3. Good restaurant 4. Scenic beauty from the rooms Cons: 1. The steep distance you have to travel to reach restaurant 2. The remote location 3

Was this review helpful? Yes 2
Gurgaon, India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 2, 2015

A lot has been said of the remote location, steps in the hotel, staff etiquette etc out here. Well my experience differs from the rest. Travelled with a 2 year old and was quite impressed with the hotel. Post b ooking, reading alll the reviews made me a little nervous. After an 10 hour drive from delhi i was praying... More 

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 16, 2014

I visited Mussoorie Pine Hill Resort twice in 2 month, Firstly gone with my wife & second time gone with my friends. Staff is good, when I had gone second time, the grocery shop was closed & we faced little bit difficulty as the things were not available. The resort people charged Rs130 for 2 bottles of water which pinched... More 

Was this review helpful? Yes 2
Pune, India
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 27, 2014

When I purchased Sterling Holidays membership, at that time I was offered a stay coupon in any sterling resort. I chose Mussoorie Resort to visited in Feb 2014 as it would make a good late winter outing . Reached hotel amid snow due to previous night snowfall. Staff at helpdesk were hospitable and completed the check-in process quickly. Allotted room... More 

Was this review helpful? Yes 3
Vasco da Gama, India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 11, 2014

Stayed at the resort 6-9 Nov'14. No comments about the resort itself since it is undergoing major reconstruction, expected to last until April'15 at least. However have to compliment the food. The TV did not work during the entire stay. Avoid .the traveldesk's bookings for guided tours- they overcharged us by about 75% ! Much better to talk to the... More 

Was this review helpful? Yes 1
SterlingHolidays, Owner at Mussoorie - Pine Hill, A Sterling Holidays Resort, responded to this review

Dear Sir, Namaste! Thank you for choosing Mussoorie - Pine Hill for your holiday. We appreciate you taking the time to share your review of our resort. We’re concerned to note the issues that you have raised in your feedback. The same have been forwarded to the Resort Management team at our Corporate office. We’re grateful for your generous words... More 

Chennai (Madras), India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014

Badly maintained hotel. The hotel staff do not take any effort to clean the surrounding. Lot of dirt and dust found on bathroom grills. The resort looks worn-out. Need to walk down hill to reach the room and the lighting is not enough in the night. Access road to the hotel is very narrow and not user friendly. The food... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

Hotel stay was wonderful, hotel is at perfect location and the staff is very generous. specially the guy in the kitchen, Mr. Pyarelal. Hotel is also very comfortable with all the basic amenities required. One point I would like to mention here is the pathway to the hotel, which is a bit absurd, but hotel can't do much about it.... More 

Was this review helpful? Yes 1
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