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Hotel Brijwasi Royal

SBI Crossing, Mathura 281001, India
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1 room 1 guest
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Hotel Brijwasi Royal
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
  • All months
    (104)
  • Mar-May only
    (34)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (29)
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Delhi
1 review
3 of 5 stars Reviewed 2 weeks ago

I ordered to bring three cup of tea with three stuffed paranthas in my room no. 311 but I was informed that I may come to restaurant to have complimentary breakfast. I went there & started to take breakfast with my family but then restaurant attendant informed me that there is no complimentary breakfast for me & this will be... More 

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Was this review helpful? Yes
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Greetings from Hotel Brijwasi Royal! We regret the underwhelming experience that you had at our hotel. We would like to assure you that internal procedures are being followed to find the reason behind the inconvenience caused. Guest satisfaction is always our top priority and we are really surprised at what happened. Something must have really gone wrong on... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 29, 2015

This is best place to stay in Mathura , Most of the good hotels are in Vrindavan or Mathura-Vrindavan route.This is good one within the Mathura city.All the places of interest are near to hotel and easily accessible. We have opted for Executive room , Room was spacious with nice interiors. Room service is prompt and responsive. House keeping was... More 

Was this review helpful? Yes 1
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Warm greetings from Hotel Brijwasi Royal! Thank you for sharing your valuable feedback on this forum. We are heartened to be addressed as the “best place to stay in Mathura” and our location added value to your stay. At our hotel, we endeavor to accord our guests with state of the art amenities paired with warm and efficient... More 

2 reviews
4 of 5 stars Reviewed June 27, 2015

I never expected such warm hospitality and a decent hotel at a small town like Mathura, until I checked in at Brijwasi Royal. The hotel staff was very courteous and welcoming. The staff members took every step to makemy kids feel comfortable. I strongly recommend this hotel for a stay of family at Mathura!

Was this review helpful? Yes
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Greetings from Hotel Brijwasi Royal! Many thanks for sharing your valuable feedback on this forum! We are truly heartened to learn that you and your family enjoyed a comfortable stay at our hotel. Your appreciation for our associates has been shared with them and they are happy to have their hard work recognized by you. Thank you for... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed April 23, 2015

Only hotel infrastructure is good. The service part is at the worst level. We were there for having lunch with children. In the status restaurant the whatever we ordered took 45 minutes to come. The Manager Mr. Arun Kumar was also helpless. Just by having a nice infrastructure and a suited booted manager doesn't make a hotel nice. Service must... More 

Was this review helpful? Yes 1
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Thank you for sharing the feedback of your stay . At our hotel, it is our endeavour to ensure that we are at par with guest expectations and create a perfect stay for them. However we have taken your concerns and shared with the relevant department. This has been a rare instance where we couldn’t meet our guest... More 

Travelers are raving about these Mathura hotels

Delhi
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 17, 2015

Stayed with family for one night. Found the hotel good in most of the departments. Specially food was good. Locationwise it is also good and provides good parking space for your vehicle. Though hotel looked a bit pricey for a city like Mathura, still would love to stay again if I get a chance.

Was this review helpful? Yes 2
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Greetings from Brijwasi Royal! It is a pleasure to know that you had a wonderful experience with us and our services as well as amenities were at par with your expectations. We are glad to know that our strategic location added value to your stay. We also appreciate your compliments regarding our culinary offerings as well as our... More 

New Delhi, Delhi, India
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed April 13, 2015

Although i have stayed in this hotel many times in last 4-5 years but got the chance of reviewing today as stayed again in this hotel during my last week visit. You may find few rooms as old fashioned with old bathroom but hotel is upgrading their quality of rooms including bathroom. I am not sure of exact no's but... More 

Was this review helpful? Yes 2
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Thank you for your wonderful review of our hospitality on this forum. At the Brijwasi Royal, we are committed to continually improve our service standards, facilities, and amenities to ensure that our guests have a memorable stay at our hotel and we are glad for your acknowledgement of the same. It is indeed gratifying to go through reviews... More 

Vadodara, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 16, 2015

Had visited mathura on a religious trip with family. Hotel is Located close to the station. Has decent rooms. Breakfast at the restaurant has a decent spread and is tasty. Overall a nice property. Would consider during my next visit too.. they hv

Was this review helpful? Yes 5
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Greetings from Hotel Brijwasi Royal, Mathura! We are glad that you had a pleasant stay at our hotel and that the service standards, accommodation and location were at par with your expectations. It is nice to know that you liked the breakfast spread at our hotel. Thank you for your patronage. We look forward to your next visit.... More 

2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 11, 2015

I had been in this hotel in the month of Feb-2015 with my family. I booked this hotel online. The hotel is situated very near to the Mathura Junction railway station. The staff at the reception is very cooperative & polite. Rooms of this hotel are very precious & clean. You can also enjoy the free WiFi facility in your... More 

Was this review helpful? Yes 4
BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

Dear Guest, Greetings from Brijwasi Royal! We are pleased to know about your wonderful stay at our hotel and would like to thank you for sharing your experience about the various facets of our hospitality on this forum. Your satisfaction with our excellent service culture and standard of accommodation gives us immense pleasure. Indeed, the proximity of our hotel to... More 

Chennai
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 9, 2015

Booking was made for a luxury room but the hotel staff tried to cheat by providing a normal room, after constant followup for 5 hours the rooms were changed thrice and finally a so called luxury room was provided. Reason provided for this goofing up was "they think that the normal room which is priced way lower than luxury room... More 

Was this review helpful? Yes 4
Stoke Newington, London
Level Contributor
75 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed March 8, 2015 via mobile

We stayed here for two nights to celebrate Holi festival. We'd pre-booked for a Deluxe double room at ~Rs3500 per night. On being shown the room however, we thought it was well below par for what you can get for your money in India - it was very basic, looked tired and lacked cleanliness - and we complained to the... More 

Was this review helpful? Yes 4
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