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Hotel Brijwasi Royal

SBI Crossing, Mathura 281001, India
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Hotel Brijwasi Royal
Hotel Brijwasi Royal
Hotel Brijwasi Royal
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    102 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (19)
    Date | Rating
    • English first
    • French first
    • Italian first
    • Japanese first
    • Any
    English first
    • All months
      (102)
    • Mar-May only
      (34)
    • Jun-Aug only
      (18)
    • Sep-Nov only
      (21)
    • Dec-Feb only
      (29)
    All months
    Level Contributor
    21 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed June 29, 2015

    This is best place to stay in Mathura , Most of the good hotels are in Vrindavan or Mathura-Vrindavan route.This is good one within the Mathura city.All the places of interest are near to hotel and easily accessible. We have opted for Executive room , Room was spacious with nice interiors. Room service is prompt and responsive. House keeping was... More 

    Was this review helpful? Yes 1
    BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

    Dear Guest, Warm greetings from Hotel Brijwasi Royal! Thank you for sharing your valuable feedback on this forum. We are heartened to be addressed as the “best place to stay in Mathura” and our location added value to your stay. At our hotel, we endeavor to accord our guests with state of the art amenities paired with warm and efficient... More 

    2 reviews
    4 of 5 stars Reviewed June 27, 2015

    I never expected such warm hospitality and a decent hotel at a small town like Mathura, until I checked in at Brijwasi Royal. The hotel staff was very courteous and welcoming. The staff members took every step to makemy kids feel comfortable. I strongly recommend this hotel for a stay of family at Mathura!

    Was this review helpful? Yes
    BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

    Dear Guest, Greetings from Hotel Brijwasi Royal! Many thanks for sharing your valuable feedback on this forum! We are truly heartened to learn that you and your family enjoyed a comfortable stay at our hotel. Your appreciation for our associates has been shared with them and they are happy to have their hard work recognized by you. Thank you for... More 

    Level Contributor
    12 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 36 helpful votes
    1 of 5 stars Reviewed April 23, 2015

    Only hotel infrastructure is good. The service part is at the worst level. We were there for having lunch with children. In the status restaurant the whatever we ordered took 45 minutes to come. The Manager Mr. Arun Kumar was also helpless. Just by having a nice infrastructure and a suited booted manager doesn't make a hotel nice. Service must... More 

    Was this review helpful? Yes 1
    BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

    Dear Guest, Thank you for sharing the feedback of your stay . At our hotel, it is our endeavour to ensure that we are at par with guest expectations and create a perfect stay for them. However we have taken your concerns and shared with the relevant department. This has been a rare instance where we couldn’t meet our guest... More 

    Travelers are raving about these Mathura hotels

    Delhi
    Level Contributor
    7 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed April 17, 2015

    Stayed with family for one night. Found the hotel good in most of the departments. Specially food was good. Locationwise it is also good and provides good parking space for your vehicle. Though hotel looked a bit pricey for a city like Mathura, still would love to stay again if I get a chance.

    Was this review helpful? Yes 2
    BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

    Dear Guest, Greetings from Brijwasi Royal! It is a pleasure to know that you had a wonderful experience with us and our services as well as amenities were at par with your expectations. We are glad to know that our strategic location added value to your stay. We also appreciate your compliments regarding our culinary offerings as well as our... More 

    New Delhi, Delhi, India
    Level Contributor
    55 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 64 helpful votes
    4 of 5 stars Reviewed April 13, 2015

    Although i have stayed in this hotel many times in last 4-5 years but got the chance of reviewing today as stayed again in this hotel during my last week visit. You may find few rooms as old fashioned with old bathroom but hotel is upgrading their quality of rooms including bathroom. I am not sure of exact no's but... More 

    Was this review helpful? Yes 2
    BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

    Dear Guest, Thank you for your wonderful review of our hospitality on this forum. At the Brijwasi Royal, we are committed to continually improve our service standards, facilities, and amenities to ensure that our guests have a memorable stay at our hotel and we are glad for your acknowledgement of the same. It is indeed gratifying to go through reviews... More 

    Vadodara, India
    1 review
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed March 16, 2015

    Had visited mathura on a religious trip with family. Hotel is Located close to the station. Has decent rooms. Breakfast at the restaurant has a decent spread and is tasty. Overall a nice property. Would consider during my next visit too.. they hv

    Was this review helpful? Yes 5
    BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

    Dear Guest, Greetings from Hotel Brijwasi Royal, Mathura! We are glad that you had a pleasant stay at our hotel and that the service standards, accommodation and location were at par with your expectations. It is nice to know that you liked the breakfast spread at our hotel. Thank you for your patronage. We look forward to your next visit.... More 

    2 reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed March 11, 2015

    I had been in this hotel in the month of Feb-2015 with my family. I booked this hotel online. The hotel is situated very near to the Mathura Junction railway station. The staff at the reception is very cooperative & polite. Rooms of this hotel are very precious & clean. You can also enjoy the free WiFi facility in your... More 

    Was this review helpful? Yes 4
    BrijwasiH0tels, General Manager at Hotel Brijwasi Royal, responded to this review

    Dear Guest, Greetings from Brijwasi Royal! We are pleased to know about your wonderful stay at our hotel and would like to thank you for sharing your experience about the various facets of our hospitality on this forum. Your satisfaction with our excellent service culture and standard of accommodation gives us immense pleasure. Indeed, the proximity of our hotel to... More 

    Chennai
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    1 of 5 stars Reviewed March 9, 2015

    Booking was made for a luxury room but the hotel staff tried to cheat by providing a normal room, after constant followup for 5 hours the rooms were changed thrice and finally a so called luxury room was provided. Reason provided for this goofing up was "they think that the normal room which is priced way lower than luxury room... More 

    Was this review helpful? Yes 4
    Stoke Newington, London
    Level Contributor
    67 reviews
    47 hotel reviews
    common_n_hotel_reviews_1bd8 66 helpful votes
    3 of 5 stars Reviewed March 8, 2015 via mobile

    We stayed here for two nights to celebrate Holi festival. We'd pre-booked for a Deluxe double room at ~Rs3500 per night. On being shown the room however, we thought it was well below par for what you can get for your money in India - it was very basic, looked tired and lacked cleanliness - and we complained to the... More 

    Was this review helpful? Yes 4
    Dublin, Ireland
    Level Contributor
    17 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    1 of 5 stars Reviewed March 6, 2015

    This is by far the worst service and staff in entire India so far. The reception has very poor English and are not able to help with any questions. They do not even try. In the restaurant the waiters just keep ignoring people. Bathrooms in the rooms are not clean and very old. Considering the price, you are not getting... More 

    Was this review helpful? Yes 2
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