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Hotel Surya

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S20/51, A-5, | Varuna Bridge, Varanasi 221002, India
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Hotel Surya
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478 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

The room facilities of this hotel are more one rather than three stars. My five day stay at the hotel was inundated with problems from check-in. I was given a room then was told i had to move the following day to another room because the workman needed to do some upgrading work. I was put into a room with... More 

Was this review helpful? Yes
SGautam, Owner at Hotel Surya, responded to this review

Thank you for staying with us. I am very sorry that our renovations had disturbed your stay in April. We were going through the demolition phase and were doing our best to keep our guests as far from the noise as possible. The issues you mentioned are being addressed with our renovations, which are almost complete. I am very glad... More 

Mumbai
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We got 2 rooms on the first floor of this hotel... cannot recall the room numbers precisely but 104/114 and 105 / 115. The photographs on the hotel website are not telling of the badly maintained condition of the rooms. The wood was chipped in places, the walls were paled out, the paint had chipped of the verandah railing, the... More 

Was this review helpful? Yes
SGautam, Owner at Hotel Surya, responded to this review

Thank you for your review. Fortunately, the issues you have mentioned during your visit in May are currently being addressed with our renovations. I apologise that you were disappointed and didn't stay with us, but I am hopeful that you will visit us again and stay in our updated rooms. Thank you for your compliments about our pool. This area... More 

lakhimpur kheri
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I landed in Surya hotel via reviews and photographs through Trip Adviser. Though there were comparable hotels, but I chose this property due to its nice gardens and heritage look. I was pleased with my selection when I reached the hotel. Though the room-size was just ok, but it was clean and descent. But I feel some refurbishing is needed... More 

Was this review helpful? Yes
SGautam, Owner at Hotel Surya, responded to this review

Thank you very much for your review. We are very glad to hear that our staff made your stay a memorable one. We are thankful that you chose to share your positive experience with others on TripAdvisor and hope you will stay with us again. Thank you. More 

Kolkata (Calcutta), India
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 5 days. Very helpful staff and rooms were clean but a bit small. Room coolers were not working properly. breakfast provided by them was good and also restaurant served delicious food. Highly recommend if you can compromise with a bit smaller rooms. no wifi

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SGautam, Owner at Hotel Surya, responded to this review

Thank you for taking the time to review us. We are happy to know you enjoyed your stay. Please visit us again when in Varanasi. More 

Αθήνα, Ελλάδα
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Nice and helpful staff with some exceptions.The breakfast was nothing special but dinner was worthy. No free internet and seemed like they were trying to make profit out of everything (taxi, tours etc)

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Was this review helpful? Yes 1
SGautam, Owner at Hotel Surya, responded to this review

Thank you for staying with us. From your review it seems as though you enjoyed the hotel, other than having to pay for wifi. It would be helpful to know what other services you are looking for so we can improve based on guest feedback. Although our Deluxe rooms do not have a fridge, all of our Premium rooms do,... More 

Sunshine Coast, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a fabulous stay at Hotel Surya. We were only booked for one night but extended to two. The hotel is lovely, with clean and well appointed rooms. The restaurant is lovely and they serve dinner in the garden which is just perfect on a lovely evening. The staff are helpful and attentive and the spa is superb. Thanks... More 

Was this review helpful? Yes
SGautam, Owner at Hotel Surya, responded to this review

Thank you so much for your review. It was a pleasure to have your family here with us. We are happy to know you enjoyed your stay and we hope to see you again. More 

Gurgaon, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. The rooms are nice/ clean and comfortable.The staff is very good and courteous. the breakfast was good but almost same menu all 5 days we stayed there. The room service very slow and needs lot of improvement. Perfect hotel at this price.

Was this review helpful? Yes
SGautam, Owner at Hotel Surya, responded to this review

Thank you for staying with us. We are glad to hear you enjoyed our hotel. We are appreciate of the feedback and will work on improving the areas you mentioned. We look forward to having you visit us again. More 

Fittleworth, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with exceptionally friendly staff, comfortable bed. Great food at the restaurant. Amazing swimming pool and spa. It is possible to swim in this pool as a non guest at the hotel aswell for 300IR per day.

Was this review helpful? Yes
SGautam, Owner at Hotel Surya, responded to this review

Thank you so much for staying with us and sharing your experience with others. We are very happy to know you were satisfied with our services. We hope to see you again in the future. More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

i have visited the hotel earlier this month and it was very nice from the facilities and also the service plus the food was amazing. I make sure one day if I come to India I will pick this hotel for my stay

Was this review helpful? Yes
SGautam, Owner at Hotel Surya, responded to this review

Thank you for your review. We look forward to having you stay with us again. More 

Vail, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

As far as hotels are concerned, Hotel Surya was one of the highlights of my last trip to India. A cultural and historical playground, Varanasi is a must see if you are in northern India and I highly recommend you stay at the Hotel Surya while enjoying what this wonderful city has to offer. An early 19th century palace is... More 

Was this review helpful? Yes 1
SGautam, Owner at Hotel Surya, responded to this review

Thank you very much for sharing your experience with others on TripAdvisor. We are so happy to hear you enjoyed a variety of services our hotel offers. Our staff is appreciative of your compliments, We work hard to ensure that the interactions our guests have with our staff are all positive ones. We look forward to having you staff with... More 

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