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All 53 Varanasi hotels

Hotel Meraden Grand

3.5 of 5 Hotel   |   57 Patel Nagar, Cantt | Cantt, Varanasi 221 002, India
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Ranked #15 of 53 hotels in Varanasi
A recent review
3 of 5 stars Reviewed July 22, 2014
Ajay_Kaushik Gurgaon, India
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129 people have reviewed this hotel

Traveler rating
    27
    49
    32
    11
    10
See reviews for
25
43
12
16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Gurgaon, India
Contributor
17 reviews 17 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 22, 2014

I am a business travellers and stayed in the hotel from 17th to 18th July. Property is decent but the staff is very uncourteous and inattentive to the guests. I arrived on 17th early morning at around 2am. Since they were informed in advance about odd hours arrival I was infect expecting follow-up from the hotel as I was good... More

Was this review helpful? Yes
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Sir , we have noted down your concerns and the same have been discussed with the entire team. we assure you that corrective actions are already under process and training are on . we hope that you will visit us soon to see the changes for yourself. warm regards More

Jaipur, India
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 13, 2014

This hotel is quite expansive in comparisons to other hotel as i have checked on net was getting Radisson Blue at that price.Stayed in room no.2004 and 2008.The rooms and bathroom are untidy seems house keeping department only cleans bed and WC and keeps fresh towels.The bathroom was yuk,below WC area was too dirty it was looking like that area... More

Was this review helpful? Yes 1
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Sir , we would like to thank you for taking out your valuable time to write the review . we have noted down the issues raised by you and the housekeeping team is briefed about the same and we assure you that immediate action is taken on the same. we thank you that you really liked the food here... More

Sydney, Australia
Top Contributor
83 reviews 83 reviews
27 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed May 10, 2014

I would have given this hotel an excellent apart from the service we received by the misogynous wait staff in the restaurant. When I was with her he would ignore her completely. After my wife placed her order he would ask me if that was OK. When I was not with my wife the waiter was rude and condescending. This... More

Was this review helpful? Yes 1
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Sir , at the onset we would like to thank you for liking the hotel. we have noted down the issues regarding service at the restaurant and we assure you that such behaviour would not be tolerated and corrective action and trainings have scheduled . we would like you to give us another chance so that we can make... More

london
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 7, 2014

Varanasi is a stunning city and gives a real taste of Indian culture and traditions - even though I had been to other places in India, when I went to the centre of Varanasi, I thought 'Oh - so THIS is India!'. We stayed in Hotel Meraden Grand on our group tour, and were absolutely satisfied. It is clean and... More

Was this review helpful? Yes 1
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Madam, at the onset we would like to thank you for your lovely comments and we were delighted to hear that you had a satisfying experience with us . waiting for your next visit . warm regards More

Pune, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

I found the hotel , neat and clean. The best part was the friendly hotel staff and excellent food at its restaurant. I would definitely recommend this hotel. The best option in its class in Varanasi. It is located at a convenient location for city travel, railway and airport.

Was this review helpful? Yes 2
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Sir , we are delighted by your wonderful comments and its the comments like these which tell us that we are heading in the right direction. warm regards More

Varanasi, India
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 2, 2014

Hotel Meraden Grand has been a single destination for me and my family since many years when we want to have good food and service. The multi-cuisine restaurant can claim to have some best preparations in the city. The staff is very friendly and they put customer service very high on their list of priorities. The Accomodation and Banquet service... More

Was this review helpful? Yes
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear sir , we thank you for your lovely comments and are delighted to hear that you were happy with our services. we look forward to your next visit . warm regards More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2014

The first impression was our happy and charming doorman. Sadly I cannot remember his name but he made my day every morning and evening. He adorned us everyday with Marigold garlands!! Very nice lobby. The staff at the front desk were also very helpful. Breakfast was very good although meals at other times were not the best. The room itself... More

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HotelMeradenGrand, Guest Relations Manager at Hotel Meraden Grand, responded to this review

Dear Guest , at the onset would like to thank you for liking our hotel and you special mention of our guard Mr. Mishra. we are glad that he could make your stay with us a memorable one . we have noted down your concerns and we assure you that me and my time are working on it. we hope... More

München
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 21, 2014

Lobby and waiting area spacious and with good service. The rooms are calm for such a loud city however not the cleanest - we abstained from taking a shower! The restaurant and the bar are nice but the quality of the food is more than improvable. Due to the really friendly staff we rate as average.

Was this review helpful? Yes
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Sir, at the onset we would like to thank you for liking the lobby and staff . we have noted down your concerns and assure you that me and my team are working on it .we hope to have you soon back with us and hope to serve you better . warm regards More

Colorado, USA
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 9, 2014

Nice, new hotel. Clean and modern rooms. Excellent service and friendly staff. Good breakfast buffet. The only downside is the location to the ghats. It's at least a 10 minute ride by tuk tuk. Much too far to walk and it wouldn't be easy.

Was this review helpful? Yes 1
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Mam, we are really thankful for your lovely comments . comments like these make us believe that we are heading in the right direction. we hope to have you back with us soon warm regards More

Baltimore, Maryland
Top Contributor
231 reviews 231 reviews
48 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed March 27, 2014

In Varnasi after an all day airport experience, coming into the hotel, immediately noticed the ambience and beauty of the front lobby, quite impressive, unforunately when I got into my room, I hate to say I was not entirely impressed, room small, dusty, had no clue how to turn on the tv, had to ask for assitance, by flipping a... More

Was this review helpful? Yes
HotelMeradenGrand, General Manager at Hotel Meraden Grand, responded to this review

Dear Guest , we thank you for liking our hotel . we have noted down your concerns and assure you that renovation is on and the problems sited by you would be taken care off . we thank you for liking the staff and look forward to your next visit . warm regards More

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Additional Information about Hotel Meraden Grand

Address: 57 Patel Nagar, Cantt | Cantt, Varanasi 221 002, India
Location: India > Uttar Pradesh > Varanasi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Meraden Grand 3.5*
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Also Known As:
Meraden Grand Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Class
Number of rooms
41

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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