We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 53 Varanasi hotels

Palace on Steps

2.5 of 5 Hotel   |   D - 21/11, Rana Mahal Ghat, | Bangoli Tola, Varanasi 221001, India
Hotel amenities
Save Saved
You added Palace on Steps to your Saves list
Palace on Steps
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
49%
Ranked #28 of 53 hotels in Varanasi
A recent review
5 of 5 stars Reviewed July 11, 2014
austravld London, United Kingdom
  • Overview
  • Reviews (206)
  • Photos (117)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (53)
  • Location
  • More
true
Write a Review

206 people have reviewed this hotel

Traveler rating
    47
    50
    29
    28
    52
See reviews for
31
58
37
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (53)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (84)
All months
Narkatiaganj
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

our experience to stay in place on steps was worst , room was very small and dirty. We found needle on bed .Food quality was very poor. You write that that they will provide brake fast complimentary but they provide only toste and says this is our brake fast. charges of rooms was very high as per stander of rooms.... More

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 4 weeks ago

My wife asked several times to change the room because of Cockroach but they only listen to me. The room was really dirty and the manager unfriendly and sexist. There was No WiFi They add tax at the restaurant and the included breakfast was very small. It is a place to avoid. They're only looking for money. Hotel a éviter:... More

Was this review helpful? Yes
madison
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 19, 2014

Upon my arrival I thought this hotel was OK. I got a ganga facing room. The view was nice, and it was easier to walk to the ghats. This place turned out to be a hell. Firstly I got a pickup from the train station. The driver was rude and demanded a tip, even after paying 250rs(which is a lot).... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 11, 2014

Had the pleasure of staying in this hotel at the start of the year. We had a room with a balcony that overlooked the river Ganges. The room was air-conditioned and was clean. The restaurant located upstairs served good value food and also had an incredible view. I would stay here again/

Was this review helpful? Yes 1
Mumbai
1 review
3 of 5 stars Reviewed June 26, 2014

it was not a good hotel as per my expectation and have no AC on standard rook. Not good for Summer. Connecting roads for hotel are very bad. there is no convenience to reach hotel. No TV in Standard rooms.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014 via mobile

We really enjoyed our stay here. The staff is very friendly and helpfull. The food in the restaurant is of great value and the Cook himself is a fantastic guy! Always smiling and very honest! The location is very near the main ghat, and many rooms have a beautuful view on the Ganga river!

Was this review helpful? Yes 1
Mumbai, Maharashtra, India
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 8, 2014

I travelled for the Khumb Mela by myself, a single white female. I booked a river view on MakeMyTrip knowing that there would be hoards of travellers and quite a view from my room. I called several times to confirm my booking prior to arrival. The hotel tried to cancel my reservation after payment was made. I called MMT who... More

Was this review helpful? Yes
Howrah, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 5, 2014

For me, who got to know Banaras/Varanasi through Ray films ‘Aparajito’ and ‘Joy Baba Felunath’ at a very young age, the image of the place grew in me and I it made me feel strangely familiar without even been physically visited. Then, there were the much published photographs of Raghu Rai and the likes to portray Benares in the most... More

Was this review helpful? Yes 1
Kolkata (Calcutta), India
Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 24, 2014

Its a very average hotel but very well placed. A few changes in attitude and little change here and there can make it a real value for money. I had booked an ac heritage room, but when we checked in we were given a room which was as small as 8ft x 7ft with a minuscule of a bathroom. More... More

Was this review helpful? Yes
New Delhi, India
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 9, 2014

The hotel is basically run by a few fellows who no nothing about running a place! CONS 1. Bad rooms with no packing so lizards...roaches and red ants enter into ur room. (experienced all 3) Made them change my room n got an ok one. 2. No management at all.. very random no room service... 3. The approach from the... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Palace on Steps, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Palace on Steps? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace on Steps

Address: D - 21/11, Rana Mahal Ghat, | Bangoli Tola, Varanasi 221001, India
Location: India > Uttar Pradesh > Varanasi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Palace on Steps 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Tingo, Agoda, BookingOdigeoWL, Hotels.com, Priceline, Venere and Otel so you can book your Palace on Steps reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palace On Steps Hotel Varanasi
Palace On Stepss Varanasi

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (118)
Viewed
View from room (22)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (19)
Viewed
Dining (1)
Viewed
Other (55)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Varanasi with
any amenities

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Varanasi a mirror of ancient spiritual India and a destination swinging to the of India,s vibrant culture is a must visit for any traveler wishing to experience real India. To experience the real essence of Varanasi it is essential to discover and explore the ''old city' and the ghats the steps leading to the holy Ganges and the ghats the steps leading to holy Ganges. The hotel Palace on steps ,located at a prime location in the holy city, holds the distinction of having the maximum number of rooms offering an unparallelled view of the Ganges. Besides the hotel is a true balanced blend of luxury and comfort for the travelers ready to experience Varanasi in all its glory interestingly the hotel is designed aesthetically with a touch of true Indian history as showcased in the castle design which dates back about 400years. therefore the guest have an attraction of experiencing the splendor of medieval Indian architecture. ... more   less 
Number of rooms
40

Questions & Answers

Questions? Get answers from Palace on Steps staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer