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All 56 Varanasi hotels

Palace on Ganges

3.0 of 5 Hotel   |   B-1/158, Assi Ghat, Varanasi 221002, India
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Palace on Ganges
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Ranked #29 of 56 Hotels in Varanasi
A recent review
3 of 5 stars reviewed 3 weeks ago
annalouise4759 Adelaide, Australia
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263 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Portland, Oregon
1 review
2 of 5 stars Reviewed 6 days ago NEW

My husband and I cannot recommend this hotel. The non-smoking room had pillows saturated with the smell of smoke and the vent in the bathroom had a constant stream of the smell of cigarette smoke entering our room. The food was cold for both dinner and breakfasts. Our window looked out onto cement walls on fours sides. So, not much... More 

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Brossac, France
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Many web sites claim all sorts of facilities for this hotel( garden,lift,parking) none of it is true the town of Varanassi is dirty and mostly slums ( an interesting challenge) Returning to the hotel there are ONLY 4 rooms with a view of the river. we had one at the top of the hotel with our own balcony. Having said... More 

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Adelaide, Australia
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was very nice and we had the only balcony room which gave a view of the Ganges . It was difficult to see the river due to the pollution. We thought it was overpriced, after comparing it to many other hotels across India that were better and cheaper. The dining room was in the basement and the roof... More 

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binu_10, Manager at Palace on Ganges, responded to this review

Thank's for your valuable comment's .regarding price issue we want to say that there are several sight's who book our hotel in difrent prices so at which price you book our hotel we don't know.but we think about it thanks . More 

Brooklyn, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 31, 2014

The Palace On Ganges is situated on Assi Ghat, a great location. However, I'm not sure how many rooms actually have a view of the Ganges. The first room we were shown was above a bellowing air conditioning unit; tiny, but with a big view of the river off the stairway leading up to the door. You had to keep... More 

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binu_10, Manager at Palace on Ganges, responded to this review

Thank's for your comments for our hotel .please visit again More 

Spain
Contributor
11 reviews 11 reviews
10 hotel reviews
243 helpful votes 243 helpful votes
2 of 5 stars Reviewed October 24, 2014

I didn't see neither the palace nor the Ganges, but an old room named Gujarat whose only window faced next building a few feet away. Not even a ray of light came in a week, just a weak shining. The same goes for fresh air. At this price range -around 5000 rupees per day- I expect a decent locker but... More 

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Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 3, 2014

Though we did not find to many issues with cleanliness and service the rooms are small and with some having no windows sight seeing is a full day affair which could be hard in the heat. We were told that the hotel is being upgraded as we found that with no tea and coffee service in the room we were... More 

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binu_10, Manager at Palace on Ganges, responded to this review

Thank's for your comments for our hotel .we are renovating our roof top restaurant .cover whole restaurant and air conditioned with in one month. now we tea and coffee maker in our all rooms . More 

1 review
2 of 5 stars Reviewed October 3, 2014

Localities are top class. Servants in brown coats very friendly and helpful. Given the price level on this hotrl (10000/n) I didn't the followig: Internet was free but Wifi not, to get on line with your device you must pay rs 400/24h. Connected it showed that the line is veery slow. I used my expenive roaming mobile instead. I forgot... More 

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Was this review helpful? Yes
binu_10, Manager at Palace on Ganges, responded to this review

Thank's for your comments for our hotel .we are renovating our roof top restaurant .cover whole restaurant and air conditioned with in one month. now we tea and coffee maker in our all rooms . and for the view rooms we have different tariff if any one need view room then they have to book that room . More 

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 1, 2014 via mobile

Room had view of adjoining wall only, about 1.5m away. Room was well set out but issues with cleanliness of bed linen, mattress cover disgusting covered with stains and blood marks. Mouldy pillows. Breakfast in downstairs room, stank of mould. Staff were nice but inefficient. View of Ganges from rooftop but also of airconditioners for building and excess building material... More 

Was this review helpful? Yes 3
binu_10, Manager at Palace on Ganges, responded to this review

Thank's for your comments for our hotel .we are renovating our roof top restaurant .cover whole restaurant and air conditioned with in one month. now we tea and coffee maker in our all rooms and free wifi in view rooms and also 2 bottles of water in all rooms everyday . and for the view rooms we have different tariff... More 

Lucknow, Uttar Pradesh, India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 21, 2014

Simply over rated.The photos shown in various websites are a misrepresentation. Particularly the facade of the hotel.Actually the photo represents the Total building ,half of it is an adjoning guest house. The rooms are small and cramped.On the first day we did not get even customary potable water in a jug and we are supposed to drink over priced botteled... More 

Was this review helpful? Yes 2
binu_10, Manager at Palace on Ganges, responded to this review

Thank's for your comments for our hotel .we are renovating our roof top restaurant .cover whole restaurant and air conditioned with in one month. now we tea and coffee maker in our all rooms and free wifi in view rooms and also 2 bottles of water in all rooms everyday . and for the view rooms we have different tariff... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 11, 2014

I don't really need any luxury, impressive facilities, gourmet food or super modern features. I'm good with a comfortable clean room and bathroom, but the most important for me is a good service, and if you own a hotel this should be the one thing you could guarantee. The staff at Palace on Ganges made me uncomfortable from day 1... More 

Was this review helpful? Yes 2
binu_10, Manager at Palace on Ganges, responded to this review

Thank's for your comments for our hotel .we are renovating our roof top restaurant .cover whole restaurant and air conditioned with in one month. now we tea and coffee maker in our all rooms and free wifi in view rooms and also 2 bottles of water in all rooms everyday . and for the view rooms we have different tariff... More 

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Additional Information about Palace on Ganges

Address: B-1/158, Assi Ghat, Varanasi 221002, India
Location: India > Uttar Pradesh > Varanasi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palace on Ganges 3*
Number of rooms: 24
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Also Known As:
Palace On Ganges Varanasi
Palace On Ganges Hotel Varanasi

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