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The Maple Leaf Hotel

2- China Bazar Road , Opposite Family Court, | Hazratganj, Lucknow, Lucknow 226001, India
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The Maple Leaf Hotel
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72 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (72)
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    (14)
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delhi
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is by far the best hotel in Lucknow at a very reasonable price. It has all the facilities, clean rooms, good staff, nice location and good food. I will surely recommend this hotel to people looking for decent hotel at reasonble price.

Was this review helpful? Yes
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review on trip advisor. I am delighted to read that you had a wonderful stay with us and the services which met your expectations. Once again thank you for choosing "THE MAPLE LEAF" and hope to welcome you back soon. With Regards, Abhinav Chaurasia More 

Renukoot, India
1 review
1 of 5 stars Reviewed 1 week ago

We were 3 family members . The hotel charged for double occupancy and extra mattress which was never provided . Complimentary breakfast for one person only . Room charge 3250 + taxes and additional breakfast charge of Rs 638 for 2 persons . On checking the discourteous staff and Manager said that I have to pay and then vacate the... More 

Was this review helpful? Yes
Abhinav C, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Thank you for sharing your valuable feedback, I have gone through your feedback and find that you have not informed to front desk that you will be staying on double occupancy or triple occupancy at the time of check in. Next day in the morning when you came for the breakfast, we found that you stayed with a... More 

Travelers are raving about these Lucknow hotels

Bengaluru (Bangalore), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 29, 2015

This hotel shows up as the top choice with a good trip advisor rating on cleartrip. But it is completely useless. We had booked 2 rooms and they stuffy and looks like never been used. They did not provide internet even if we offered to pay for it. We did not have the guts to eat at their restaurant. Except... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Thank you for sharing your valuable feedback. I have gone through your feedback and have taken up the matter seriously. I can assure you that we are committed to provide our guest a relaxed and hassle free stay at our property. We look forward welcoming you at The Maple Leaf again in the near future. Regards, Pradeep Srivastava... More 

New Delhi, Delhi, India
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 16, 2015

Good business hotel well decent I was there recently from 9 to 12 April 2015. The only problem is maintenance as the hotel ages the soap dispense was not working and it took a day to fix it. However I would like to stay there again as I find it overall a decent hotel its in the heart of the... More 

Was this review helpful? Yes 2
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Thank you for sharing your valuable feedback. We are delighted to know that you are a frequent visitor of our hotel. We have noted your point to improvise our service. We look forward to welcoming you back at The Maple Leaf in the near future. With regards, Pradeep Srivastava Operation Head More 

New Delhi, India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 3, 2015

Maple Leaf has a business like ambience, good rooms and situated pretty close to Hazratganj ("downtown" for Lucknow). Having said that, food, especially morning breakfast, has always been on disappointing side (spicy, limited variety, etc). If I've stayed there few times despite this issue, it is because of its location.

Was this review helpful? Yes 2
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest… Thank you for sharing your valuable feedback. We are delighted to know that you are a frequent visitor of our hotel and liked our property also. We have noted your point to improvise our buffet breakfast service. We look forward to welcoming you back at The Maple Leaf in the near future. Warm regards, Pradeep Srivastava Operation Head More 

New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 30, 2015

It was an unfortunate stay for all of us (me and 4 of my other collegues) We would never stay in this place or any affiliated hotel. The staff in the front desk was most unfriendly ones we have ever seen in our travel histroy. They should be put throgh some rigours customer handling training. Poor value for money in... More 

Was this review helpful? Yes 2
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest…. Thank you for taking time to share your feedback. We take your feedback positively, so we can continuously improve our services. The comfort of our guests and facilities are our top priorities and we are disappointed to hear that we were not able to delight you as much as we intended to. We value your patronage and I... More 

NEWDELHI
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 17, 2015

Property is nice, but staff lacks professionalism. Discourteous, ill mannered and unfriendly staff. Poor service. Information booklet kept in room mentioned 2 packed drinking water bottles complimentary but in fact only one provided despite requests. Even normal RO water in jar was not provided despite requests. While checkin, there was no porter provided to carry luggage to room. We had... More 

Was this review helpful? Yes 1
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest... Thank you for sharing your valuable feedback. This will definitely enable us to measure and improve our performance in our quest of providing you comforts. We value your patronage and look forward to welcoming you at The Maple Leaf again. Warm regards, Pradeep Srivastava Operation Head More 

Vasco da Gama, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 6, 2015

Good clean rooms, below average laundry service as they lost 2 pants and 3 other clothes, in house buffet at Rs 500/- is NOT worth the price. On the right side of the hotel there are adequate restaurants to get a decent meal. Stay was below average, so I would def not recommend this place to others.

Was this review helpful? Yes
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest,,, Thank you for sharing your valuable feedback. We have taken up the Laundry issue seriously and corrective measures shall be initiated from our end to ensure that such complaints will not take place in future. Warm regards, Pradeep Srivastava Operation Head More 

Nainital, India
1 review
5 of 5 stars Reviewed March 1, 2015

This was our second stay at the hotel, although we had some pretty noisy neighbors, but as always the stay was pleasant. Dinner was served promptly, in fact it is home away from home. Breakfast was regal, and awesome staff :) , they even let us on some street smart travel tips which came in pretty handy, and in exchange... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest... We are deeply humbled and delighted to know that you found our services and amenities to be upto your satisfaction and you thoroughly enjoyed our hospitality. We look forward to welcoming you back at The Maple Leaf in the near future. Warm regards, Pradeep Srivastava Operation Head More 

New Delhi, India
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 6, 2015

Had a two night stay at Maple leaf which i found over the net. Well done up hotel with good facilities and maintained well. The positives first, good central location, clean linen, all basic facilities, neat and clean, plenty of good places to eat nearby, decent service. Negatives, the buffet breatfast leave a lot to be desired, the ac was... More 

Was this review helpful? Yes 4
Faraz786, Manager at The Maple Leaf Hotel, responded to this review

Dear Guest... We are deeply humbled and delighted to know that you found our services and amenities to be upto your satisfaction and you thoroughly enjoyed our hospitality. We look forward to welcoming you back at The Maple Leaf in the near future. Warm regards, Pradeep Srivastava Operation Head More 

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