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The Maple Leaf Hotel

2- China Bazar Road , Opposite Family Court, | Hazratganj, Lucknow, Lucknow 226001, India
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The Maple Leaf Hotel
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91 Reviews from our TripAdvisor Community

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New Delhi, India
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I stayed here on a business visit to the city. This hotel has strange policies. Once I checked in I was asked to make advance cash payment for all services be it food, tea, water even ice cubes. And the staff was so haughty and high headed that they behaved as if they were serving me out of charity. The... More 

Helpful?
1 Thank Kumar S
Level Contributor
87 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Hotel does not proved all the facilities . viz. Wi Fi is not there, Quality of Food is not Good. Even the room service is not good , i asked water they have given me only after 2 hrs after making several calls. Even the water not the filtered only tab water they given in the night at around 11:30.

Helpful?
Thank manoj k

Travelers are raving about these Lucknow hotels

Vadodara, India
1 review
1 of 5 stars Reviewed 2 weeks ago

A worse hotel ..rooms are small, instead of air condition only air cooler are there..means cooling only no heating..small size heaters provided.. no table for food ..even taking cash payment in dining hall from whom taken rooms also..so overall bad experience..do not recommend hotel for families, as well business trip..

Helpful?
Thank healthcarebaroda1965
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Greetings from The Maple Leaf !!! Thank you for sparing your time to share your review on Trip Advisor. We are a premium budget business hotel and our rooms have been designed keeping business guest in mind to offer a clutter less and hassle free stay. Regarding heating mode we do have centralized AC System (both heating and... More 

india
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The location is the best part of the hotel. However they have a few issues that needs to be looked into. First, hot water is available only for a few hours in the morning and another few in the evening and that too after you have wasted about 4 buckets of water till you get hot water running. Cant take... More 

Helpful?
Thank niksIndia
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Greetings from The Maple Leaf !!! Thank you for taking the time to share your review on TRIP ADVISOR. The comfort of our guests and facilities are our top priorities and we are disappointed to hear that we were not able to delight you as much as we intended to. Your comments are very much appreciated to improve... More 

Akola, India
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed November 29, 2015

The hotel's rooms are small, the quality of hot water not great, the reception personnel are OK without being excellent, the scarce smiles among the staff hurts, the hotel lacks a travel desk, the breakfast has limited spread.......still I can't write away 'Maple leaf' as an 'also ran' hotel. The ambience of the hotel is very good, the small rooms... More 

Helpful?
Thank drganapathibhat
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Dr. Ganpat, First of all please accept our apologies for the inconvenience caused to you. As per your feedback on the reception staff, it is very unfortunate that the stay experience at our property did not reflect the quality you expected from us, and I am really concerned that we did not live up to your expectations. We look... More 

Agra, Uttar Pradesh, India
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 26, 2015

conveniently located , good small rooms , breakfast was ok , behavior of front desk personals needs to be improved ....i stayed there on 1st nov , overall a mixed experience . The personals on front desk needs more professional training , that how to deal with guest .

Helpful?
1 Thank jeetu78
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Jeetu, Thank you for sparing your time to share your review on TRIP ADVISOR. At the outset, please accept our sincere apologies for the inconvenience caused to you and the annoyance you had to go through due to the experience. I do hope you will not judge us solely on the basis of your last experience and will... More 

kanpur
Level Contributor
141 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed November 19, 2015

an average hotel located at a lil bit crowded area conveyance facility is readily available to any place from here rooms are not so spacious food quality is average room service is not very much appreciable

Helpful?
Thank casudhirg
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Sir, Thank you for taking the time to share your experience at THE MAPLE LEAF on TRIP ADVISOR. We are a premium budget business hotel and the food offered by us can be described as a fully functional food (breakfast,lunch and dinner) designed for the business traveler on the move & the rooms have been designed keeping business guests... More 

PATNA
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 6, 2015

The room was well equipped with Satellite Led,Mini Bar and required toileterries gel but in size it was very much congested you can not have even a cup of tea with your partner you have to go to the bed for even food,drink anything which is not desirable.there was no any sitting arrangement for two chair they have provided only... More 

Helpful?
Thank rajesh886
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Rajesh, Thank you for taking the time to share your review on TRIP ADVISOR. Our rooms have been designed keeping business guests in mind and offer a clutterless and hassle free stay. Regarding Wi Fi , we have Lan connection in the rooms. For the early check in and late check out, it is clearly mentioned in the... More 

Mumbai (Bombay), India
Level Contributor
10 reviews
4 of 5 stars Reviewed October 28, 2015

Good budget for business travellers. The location is central, walking from Hazratganj. Food is decent but complimentary breakfast was average. Rooms are clean and service is quick. Short rooms good for lone business travellers.

Helpful?
Thank ShubhGupta
Abhinav C, General Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Shubh, Thank you for sparing your time for updating your experience on TRIP ADVISOR. I am pleased to learned that you had a comfortable stay with us and thank you for your kind comments regarding our services at the hotel and it will be our pleasure to share the same with my team. We hope to welcome you... More 

Mumbai (Bombay), India
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed September 29, 2015 via mobile

The photographs posted are self-explanatory. Was greeted by a broken shower-handle and a rusted tea-maker. Broken hand-shower near the WC completed my terrible experience. Food is certainly not to die for. Breakfast, the most important meal of a traveler's day, is a poor spread in terms of both quantity and quality. All in all, this place is not worth the... More 

Helpful?
Thank UshmaK
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Greetings from The Maple Leaf !!! Thank you for taking the time to share your review on TRIP ADVISOR. It is with regret that the services of the hotel are not upto your expectations. We apologise for the inconvenience caused to you during your stay. Please give us another chance to prove ourselves. I can assure you that... More 

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