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The Maple Leaf Hotel

2- China Bazar Road , Opposite Family Court, | Hazratganj, Lucknow, Lucknow 226001, India
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The Maple Leaf Hotel
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The Maple Leaf Hotel
The Maple Leaf Hotel
The Maple Leaf Hotel
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65 reviews from our community

Traveler rating
    8
    26
    13
    12
    6
See reviews for
9
7
3
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nainital, India
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our second stay at the hotel, although we had some pretty noisy neighbors, but as always the stay was pleasant. Dinner was served promptly, in fact it is home away from home. Breakfast was regal, and awesome staff :) , they even let us on some street smart travel tips which came in pretty handy, and in exchange... More 

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New Delhi, India
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a two night stay at Maple leaf which i found over the net. Well done up hotel with good facilities and maintained well. The positives first, good central location, clean linen, all basic facilities, neat and clean, plenty of good places to eat nearby, decent service. Negatives, the buffet breatfast leave a lot to be desired, the ac was... More 

Was this review helpful? Yes 2
National Capital Territory of Delhi, India
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We were group of 8 people including 3 couples. We stayed for 3 nights but never received a key for the rooms and had to call room service to get our rooms opened everytime which at times took 15 to 30 mins. What kind of a hotel does that to their guests? All rooms allotted to us were on different... More 

Was this review helpful? Yes 2
Faraz786, Head-Operations at The Maple Leaf Hotel, responded to this review

Dear Mr. Aditya, Thank you for your feedback regarding your recent stay with us. On behalf of our entire team, I would like to apologize for not meeting your expectations and for the inconvenience caused to you as were having technical issues with room keys due to the main server of the service provider which was down for a couple... More 

New Delhi, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

We were group of 8 people including 3 couples. We stayed for 3 nights but never received a key for the rooms and had to call room service to get our rooms opened everytime which at times took 15 to 30 mins. What kind of a hotel does that to their guests? All rooms allotted to us were on different... More 

Was this review helpful? Yes 1
India
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked it from MakeMyTrip Offers. The Hotel is centrally located in Lucknow which is a positive point. The Reception was courteous and offered speedy checkin (Hardly took 2 min). The Room size is very small which is not expected in any Star rated hotel, well i was single to stay so it hardly bothered me. The Hotel dont have a... More 

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New Delhi, India
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2015

The hotel is a budget hotel centrally located near Hazratgang, Lucknow. The rooms are well furnished. The staff is courteous and room service is good. Buffet breakfast is sumptuous. The Hotel has comfortable conference/party rooms adequate for a party of 40-50 people. Take rooms at the higher floors.

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Thane, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 12, 2014

The hotel location was very good close to Hazratganj market. The rooms were small especially the bathroom was very congested. The hotel staff did not provide any assistance for taxi and were simply providing a radio taxi number (which was also of a poor service provider who did not have cabs). The breakfast was Ok yet the spread was very... More 

Was this review helpful? Yes 1
New Delhi, India
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 9, 2014

This is on of the poorest hotel I had seen in terms of room quality, hospitality and there service. Rooms seems to be gallery rooms with poor interior, foul smell and with congestion of light and air. Staff at reception, kitchen and room service is so unprofessional and unethical that they can steal anything as they get chance. So if... More 

Was this review helpful? Yes 2
Basel, Switzerland
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 20, 2014

The hotel is in Hazratganj so very near to markets, tourist places. The advantage ends here. Rooms are small, sheets were unclean, staff was uncooperative. The reception apparently has a no taxi will be called for you policy, which I find ridiculous. They won't even give you taxi company numbers. And later porter comes and gives you person's mobile number... More 

Was this review helpful? Yes 1
Kanpur, India
1 review
3 of 5 stars Reviewed October 6, 2014

The rooms are really small. Spoke on phone said rate was 4,500+tax for 2 nights but when checking out made us pay 4000 per night (2adults+1) not worth it. Complementary breakfast was also not good Juice not fresh Revathi Nagarajan

Was this review helpful? Yes
Amit_Chakravarty, Front Office Manager at The Maple Leaf Hotel, responded to this review

At the outset, please accept my sincere apologies for the inconvenience and the annoyance you had to go through due to the experience. As for your feedback on the Room Tariff which was charged wrongly, the rates offered was for per night on Triple Occupancy (4000 + taxes) and the same was charged to you. We look forward for another... More 

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Additional Information about The Maple Leaf Hotel

Address: 2- China Bazar Road , Opposite Family Court, | Hazratganj, Lucknow, Lucknow 226001, India
Location: India > Uttar Pradesh > Lucknow
Price Range (Based on Average Rates): $
Number of rooms: 41
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