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Jaypee Palace Hotel & Convention Centre Agra

#8 of 117 Hotels in Agra
Certificate of Excellence
Fatehabad Road, Agra 282004, India
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Jaypee Palace Hotel & Convention Centre Agra
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1,528 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
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UK
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only stayed one night and for that time we were out in the evening for a moonlight Taj viewing, and then out at dawn for a sunrise viewing! So we didn't get much time here -sadly- as it is a stunning hotel! Such friendly and welcoming staff who worked hand in hand with out tour operator tp ensure that... More 

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Delhi
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We wanted to go for a short leisurely trip with as a family near delhi on a weekend. Could not have chosen a better place than Jaypee. The rooms even the base category are spacious and airy. Greenery all around. Amenities are good. One can spend time in the hotel as it gas pool, bowling and a swimming pool. Food... More 

Was this review helpful? Yes 1
Hotels_Jaypee, General Manager at Jaypee Palace Hotel & Convention Centre Agra, responded to this review

Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback and recommending us through our Trip Advisor Website. It is indeed a delight to know that you liked your stay with us and we would be glad to share your reviews with our team members. This is the best motivation... More 

Meerut
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Lets start from arrival. There was no one at the porch when we drove in. Luckily it was a short stay so only a small bag which was carried by myself. The lady at the security was too busy to note that I had stepped through the metal detector. For check in I was asked to report to 5 different... More 

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New Delhi, India
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was rainy weather nearly every where in India and we wanted to get out for the weekend. So, completely ditched the idea of hill stations and We have to go, We have to go. We are from Delhi. So, we finally settled for Agra. Yes, It was raining there as well and that is why we settled for a... More 

Was this review helpful? Yes 2
Hotels_Jaypee, General Manager at Jaypee Palace Hotel & Convention Centre Agra, responded to this review

Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! It was such a delight to read your feedback on our TripAdvisor website. Indeed we are grateful to you for taking the time out to let us know that you liked your stay with us. I would be happy to share your lovely recommendations with our team members. This is... More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Careful with the pricing, make sure to get exact amounts in writing. Hotel middle management is ready to scam you We had a blast at the wedding. Food was great, rooms were clean and staff was extremely courteous. However we did face some issues with the management. Office politics - Mumbai sales office and the bite have an ego problem... More 

Was this review helpful? Yes 5
Hotels_Jaypee, General Manager at Jaypee Palace Hotel & Convention Centre Agra, responded to this review

Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback with us on our trip advisor website. We regret the confusion caused in the allocation of your room, and apologize for the over sight, it was not done with any malicious intent and was purely accidental. All our senior personnel... More 

Bengaluru (Bangalore), India
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the Jaypee hotel for just one night while on a tour of Taj Mahal. The hotel is very big, opulent and yet lacks a soul. The service was prompt. They had given me a wrong room so they had to change it. The other room had mosquito looking tiny creatures that bit me all through the night.... More 

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New Delhi, India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was spacious, service was prompt and the amenities were good. The pleasant stay was marred by very poor air-conditioning , in spite of lodging a complaint the problem was not resolved. The food in the hotel was very well prepared and the service was prompt and as desired.

Was this review helpful? Yes
Hotels_Jaypee, General Manager at Jaypee Palace Hotel & Convention Centre Agra, responded to this review

Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback through our Trip Advisor Website. We are delighted to know you liked our services, however we apologize for the inconvenience caused to you due to improper air conditioning. I will be happy to personally coordinate your next visit and urge... More 

New Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed only for 02 nights for my business trip. Room provide to me was quite maintained and spacious. The food served was very presentable and beyond my expectations positively. Room service was efficient and instant. would love to visit again.Nice and very well maintained hotel. Really perfect and recommend to all.

Was this review helpful? Yes 1
Hotels_Jaypee, General Manager at Jaypee Palace Hotel & Convention Centre Agra, responded to this review

Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share such a wonderful feedback through our Trip Advisor Website. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to... More 

Wilmington, Delaware
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very pretty & modern. Our room was spacious & clean. The cleaning staff were timely, friendly and conscientious. The servers at the buffet were friendly and attentive. However, the waitress at the restaurant was slow. When we check out we noticed there was a phone charge on our bill. We had tried to make a call but... More 

Was this review helpful? Yes
Hotels_Jaypee, General Manager at Jaypee Palace Hotel & Convention Centre Agra, responded to this review

Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your honest feedback through our Trip Advisor Website. We note with regret the negative experience you have had during the billing process. Please accept our apology. The issue has been addressed with concerned team members and request you to treat this as... More 

Delhi
Level Contributor
84 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you are looking for a large property with spacious rooms and lots of surrounding greenery in this home of the Taj Mahal, then the Jaypee is a fair bet. But if you are planning an event that needs a lot of support, or if you are particularly about attention to detail then this hotels leaves a lot to be... More 

Was this review helpful? Yes 1
Hotels_Jaypee, General Manager at Jaypee Palace Hotel & Convention Centre Agra, responded to this review

Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback through our Trip Advisor Website. We regret the negative experience you have had due to our services. Please accept our apology. The issue has been addressed with immediate rectification and request you to treat this as an exception to our... More 

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