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The Gateway Hotel, Agra

Taj Ganj, Fatehabad Road, Agra 282001, India
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The Gateway Hotel, Agra
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Ranked #9 of 115 Hotels in Agra
A recent review
3 of 5 stars reviewed yesterday
Singh_Manpreet Noida, India
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1,174 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Noida, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Food, Chef and service staff are excellent. The rooms are average. A very good view of the Taj for the Taj facing rooms. The pool is small, you can have some fun time with Kids though. Recommend booking taj on line and then collecting the shoe covers from Taj.

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing time to review us on Trip Advisor.. Your time and feedback is precious to us. We are happy to note your positive comments on our product, food and service. I have also conveyed your gracious comments to the team, for whom it been a tremendous source of inspiration. The team at the hotel and... More 

Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived at the hotel, we were made to feel special. We were greeted at the door with a smile and welcomed by a young lady who anointed us with with a tikka.and fetched us a refreshing drink whilst we checked In. I had requested a garden view room and was delighted with the choice, as after... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. We are happy to note your experience with our security team. The... More 

Jaipur, India
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

One of the best properties which are very nearby Taj. Its just 5 to 10 minutes away from Tajmahal. This hotel is really great in hospitality, elegance and services are a class apart. Managers are smart enough to read thru the profile of the guests and accommodate to needs like we were travelling with kids and were upgraded to a... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing time to review us on Trip Advisor.. Your time and feedback is precious to us. We are happy to note your positive comments on our product and service. I have also conveyed your gracious comments to the team, for whom it been a tremendous source of inspiration. It is our endeavour to provide our... More 

Paris, France
1 review
3 of 5 stars Reviewed 5 days ago NEW

The foyer and grounds are ok and the location is 5mins away from the Taj, but that's the one good point. I have just come back from travelling India and on refection of my stay at the Taj I was massively disappointed from the general service from the reception staff to the room. The room had a damp musty smell,... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for your time in evaluating our product and services. With regards to the room, I regret that it did not meet your approval. While all our rooms are extremely well appointed and comfortable, we have noted your observation regarding damp smell in the room and are investigating the matter. Also I have taken your feedback regarding... More 

Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Taj tops on hospitality, elegence and services are a class apart. Managers are smart enough to read thru the profile of the guests and acomodate to needs like we were travelling with kids and were upgraded to a suite, chocolates delivered to room, not to forget the complimentary wine...Taj knows how to make the guest feel special..a big thanks to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest It was an absolute pleasure having you stay with us during your visit to Agra. We cannot thank you enough for taking time to update your experience on Trip Advisor. Your time and praise is overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your encouraging and kind words... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Extremely helpful staff - changed our room from an initially unsatisfactory deluxe to a suite without hesitation. The front of house manager, Gaurav, then ensured we enjoyed the rest of our 3 night stay, personally checking in with us. Relaxing grounds and pool. Good location to Taj Mahal, Red Fort and Mini Taj.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. Gaurav and the entire Front Office team was also pleased to know... More 

New Delhi, India
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and My wife (Check Photos) stayed at this amazing property on 16 April 2015. First of all we are welcomed by hotel staff with Saffron Teeka and Flowers with very refreshing lemon drink. Secondly hotel is located at very good location, yes its an old property but well maintained by Taj staff. Third we are very much disappointed by... More 

Was this review helpful? Yes 2
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. The Front Office team is pleased to know that their efforts were... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for about a week so we know how it really is. Went with a big group of 30 ppl. Pros: Helpful and friendly reception Good buffet. Beef was really well made Service was attentive Laundry was decent It's quite Not to far from taj Roof top was nice at night Cons: 1. The curtain covering the glass wall separating... More 

Was this review helpful? Yes 1
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. We are happy to note your culinary experience at GAD. We have... More 

Bristol, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is set in lovely grounds with a great pool. We had a lunchtime buffet which was very varied and I enjoyed what I had. We ate in the main restaurant two nights and had a great couple of meals, The chef making the Indian breads was great fun and showed us his skills and allowed our friend to... More 

Was this review helpful? Yes 1
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Agra. Thank you so much for your valuable feedback. We are pleased to read that your hospitality and food experience was as per your expectations. Thank you for appreciation for cleanliness and our hotel's staff. I have conveyed your compliments to the staff team, for whom it has been a tremendous source of... More 

tadley
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is all showy in it's public areas but is grubby elsewhere. The corridors to the bedrooms had peeling laminate and the carpets were filthy where they joined the laminate. The bedrooms were no better. the windows dirty, the plush on the chairs looked so bad you certainly did not want to sit on them. The bathroom was not... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Agra. We regret to note that your over-all stay with the hotel was not up to your expectations. Please accept our sincere apologies for the same. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests... More 

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