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The Gateway Hotel, Agra

Taj Ganj, Fatehabad Road, Agra 282001, India
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The Gateway Hotel, Agra
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The Gateway Hotel, Agra
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1,224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gurgaon, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hi , Booked this hotel under their summer getaway scheme. Fantastic value for money , we got a offer for 2 nights stay along with breakfast and one dinner in a reasonable price plus some good discounts on SPA and in room dining etc. The property is old and dated but where the property lacks is compensated by TAJ service.... More 

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HAUZ KHAS
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have once again visited the Gateway Taj after a gap of more than three years but was amazed to note that there is no change in the hotel in fact I am amazed as the viability of the hotel,the rooms are old and not done the bathrooms cramped and I had to face once again the same problem of... More 

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PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel Fatehabad Road Agra, Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. We are sorry to hear that you had a couple of issues that marred your stay at the Hotel. We assure you that these complaints and suggestions will be taken in a constructive manner... More 

Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Superb experience -- we booked this hotel under a package given by Taj holidays. Its worth every paise . . . the room we booked was a Taj facing room and we could actually view the Taj Mahal from the bed . . . great experience. Rooms are ok in size -- toilets are good -- the toilet in our... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. We are happy to note your culinary experience with our chefs in... More 

London, United Kingdom
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

- Went in June 2015 to celebrate the triple celebration of my mom-dad anniversary, my brother's anniversary and my brother's wife's birthday, all of which fall on the 3rd June. My parents live in Delhi, my brother in Pune and I live in London. - I had booked The Gateway Taj from London via a popular hotel reservation website. -... More 

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PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. We are pleased to hear such a positive feedback and we humbly thank you for the same. We are overwhelmed to read your kind words of appreciation for the puppet show, food, hospitality and services. We are happy to know that you loved the view of Taj mahal from... More 

New Delhi, India
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Keeping in view the tariff, room is good and so is the bathroom. Neat and clean. The hospitality at the main gate, door and coffee shop was great though at reception is was average The food was excellent The water at swimming pool was clean and had the basic amenities and security. The hotel location is on the main road... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Agra, Thank you for choosing to stay at The Gateway Hotel, Agra and for sharing your frank and detailed feedback with us We are happy to read that you had a pleasant stay with us and liked the rooms, cleanliness, quality of food, pool and staff service. We have always been earnest in... More 

New Delhi, India
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at gateway hotel for a night and were really impressed by the good service here. Check in was very quick. We asked for a change of room and were promptly given another one by the staff. Room was good and comfortable. However the buffet breakfast had limited good options in veg. Also their GPS location on map was... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Agra As they say, a place is because of its people and so is The Gateway Hotel, Agra. I am blessed with a team of committed and enthusiastic people. Gateway experience is all about people and working together to create beautiful memories for all our guests. I am delighted to know that you... More 

Hove
Level Contributor
162 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel to be able to wake every morning with the Taj Mahal out your window. I had a very comfortable stay here. I enjoyed the sitar player and the puppet show which they offered in the hotel lobby area. It was a nice touch and helped make our stay that bit more special. The food was... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. We are pleased to hear such a positive feedback and we humbly thank you for the same. We are overwhelmed to read your kind words of appreciation for the puppet show, food, hospitality and services. We are happy to know that you loved the view of Taj mahal from... More 

Leicester, United Kingdom
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is not the best Taj hotel but it's ok for a one night stay. Everything is just a little bit less than you expect from a Taj hotel, the food, the service, the rooms. Everything. I feel you go to Agra for one thing, The Taj Mahal, and the les time you spend here the better. The hotel, food... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel Fatehabad Road Agra, It is always pleasant to read positive comments, but it is surely more beneficial to learn where improvements are needed. We welcome your suggestion in terms of improvement of service of the hotel. Please be assured that we value this negative feedback and will use the same where improvements could... More 

England
Level Contributor
535 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 489 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights. It was an ideal location for visiting the Taj Mahal. Staff were efficient and our room was very comfortable. We used the hotels car and guides for our trip to Fatephur Sikri, Taj Mahal and Agra Fort. We had Room 310 with a reasonable view of the Taj Mahal. A floor higher would have been better.... More 

Was this review helpful? Yes 3
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel Fatehabad Road Agra, This is by far the best and most touching compliment we have ever received. We are thrilled that you loved the property, especially the hospitality. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here during my trip to see Taj Mahal on my anniversary. Staff was very courteous and services were excellent. They even provided me a complimentary cake on the day of my anniversary. I asked them questions about the places and timings to vistit places in and around agra. and they were very helpful. One first bight of my... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel Fatehabad Road Agra, Thank you for your wonderful feedback. We are really happy to know that you had a great time during your stay with us and liked the service extended by our associates. We shall certainly convey your feedback to our colleagues. The front office is very happy to know that their... More 

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