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The Gateway Hotel, Agra

Taj Ganj, Fatehabad Road, Agra 282001, India
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The Gateway Hotel, Agra
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Ranked #8 of 114 Hotels in Agra
A recent review
4 of 5 stars reviewed 3 days ago
Flint77 Stratford-upon-Avon, United Kingdom
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1,157 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stratford-upon-Avon, United Kingdom
Top Contributor
93 reviews 93 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a very warm welcome and easy check in. We had a welcome drink and were sat down whilst the hotel and its facilities were explained. Our room was at the back which is a quieter area overlooking the pool and lovely gardens. We ate in the Asian restaurant and had a very good meal. There was a highlight... More 

Was this review helpful? Yes 2
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the Chef, for whom it has been a tremendous source of inspiration. It is our constant endeavour to provide our guests with the highest... More 

Tyne and Wear, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Myself and my partner stayed here for one night during our tour of India, and the hotel was fabulous. This was a vast improvement from the train we had stayed on the evening before! We had a room on the 4th floor which had a fantastic view of the Taj Mahal from the window. The room was spacious and very... More 

Was this review helpful? Yes 1
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. It is our constant endeavour to provide our guests with the highest... More 

Coventry, United Kingdom
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely modern hotel, clean, bright, efficient staff. Good size standard bedroom, good bathroom, lots of complementary toiletries in case you forget anything. Large comfy bed. We didn't pay for a 'Taj view' but the windows were quite murky/cloudy, so it might have been a bit of a waste anyway. Lovely pool area, good comfy sunbeds, waiter service etc. I had... More 

Was this review helpful? Yes 2
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Agra, Thank you so much for your valuable feedback. We are pleased to read that your stay & hospitality experience was as per your expectations every time you visit to our hotel. We're thrilled to learn about your experience and it gives us immense pleasure to know that your spa, rooms, pool and... More 

Guernsey, United Kingdom
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

One night stay to see the Taj Mahal. We booked a taj view room and while technically you would have a very good view of it from the room, it was only half a view as the building in front (and whatever it was that was on its roof) blocked half the view. The hotel was very comfortable and the... More 

Was this review helpful? Yes 2
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for your kind words. We are glad that you liked the hotel & the service standards. Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards. Also I have taken your feedback regarding the view of Taj Mahal from the room.... More 

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My only complaints were 1/ salty in-room dining in the evening 2/ dirty windows (so the Taj View is not really worth it - those rooms are also noisier since they are on the road). Otherwise, great service and nice atmosphere, especially around the pool.

Was this review helpful? Yes 2
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your valuable time to write about us. We are glad that you liked the hotel and our services. The little touches that the team does go a long way to delight our guests, your feedback has just reassured us of this fact. I am sorry that you had to face issues with the room... More 

Kings Lynn, UK
Top Contributor
89 reviews 89 reviews
37 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Conveniently situated in the centre of Agra so it is easy to access places of interest. Well appointed - all the public areas have been refurbished. It has all the typical hotel facilities, including attractive gardens and a pool (great for a dip after a day's sightseeing). Rooms are all clean and well-equipped and it looks like the hotel is... More 

Was this review helpful? Yes 2
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing time to review us on Trip Advisor.. Your time and feedback is precious to us. We are happy to note your positive comments on our product, food and service. I have also conveyed your gracious comments to the team, for whom it been a tremendous source of inspiration. We regret the inconvenience caused to... More 

New Delhi, India
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I visited this hotel for one night stay in January, and loved the ambience and courtesy of the staff. Since I had made a booking in advance, all our preferences were taken care of. Check in was smooth and did not take long. Initially we were given a room on a higher floor, but upon going into the room we... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. The Front Office team was also pleased to know that their efforts... More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I booked Taj Gateway being epicure plus gold member but sadly it was a total put off except saving grace was dinner at Jhankar restaurant - veg Thali which was nice.. Rooms - totally run down...bathrooms old and weary...doors jammed and squeaky..handles and fittings old and basic....beds squeaky... All day dining - was refused by staff to use my buffet... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for your time in evaluating our product and services. With regards to the room, I regret that it did not meet your approval. While all our rooms are extremely well appointed and comfortable, we are in a process of upgrading the product in the coming months and I will be happy to personally show them to... More 

Tampa, Florida, Usa
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Tajmahal is one of Wonders in world . Took my family to visit it. Most important was comfortable staying at Hotel. Gateway Hotel did fulfill that. Rooms were clean, well organized. Service was very good. Hotel is close to Sightseeing area.food was very good . Staff was courteous , ready to help you. The only change need is in bathroom.... More 

Was this review helpful? Yes 1
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Tripadvisor We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. I have also noted your comment about the shower and would like to... More 

scottsdale
Top Contributor
96 reviews 96 reviews
58 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a good location. I had a room facing the Taj, which was nice. The bedroom was roomy but the bathroom was small. The service was very good along with the breakfast buffet. It is convenient to the train station. I was there on a Sunday of a festival so the town was quite crowded along with... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. It is our constant endeavour to provide our guests with the highest... More 

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