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The Gateway Hotel, Agra

Taj Ganj, Fatehabad Road, Agra 282001, India
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The Gateway Hotel, Agra
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The Gateway Hotel, Agra
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1,242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
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  • Mar-May only
    (373)
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London, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed today NEW

Great location, the food and service was always excellent and the hotel itself was lovely I was on a trip with work colleagues and we all had great rooms. We had breakfast and evening meals here and every meal was fantastic

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

We booked two rooms five nights on The Gateway Hotel, after having read the very good reviews, amongst others here on Tripadvisor. It proved to be a very bad decision, and we moved from The Gateway after only one night. The reason being, that the whole hotel, except for the reception area, was extreme damp, and hence, smelling like an... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel Fatehabad Road Agra We regret to note that your over-all stay with the hotel was not up to your expectations. Please accept our sincere apologies for the same. Please be assured that we value this negative feedback and will use the same where improvements could be implemented. Please be assured that your feedback... More 

New Delhi, Delhi, India
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked this over other hotels just coz it was a Taj group however I will say I got a bit disappointed with the rooms quality and food. Food: * The food spread in buffet is terrible no way like a 5 star standards. * The taste of buffet vs la carte have huge difference. Staff: Excellent staff ready to here... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel Fatehabad Road Agra, We regret to note that your over-all stay with the hotel was not up to your expectations. Please accept our sincere apologies for the same.On the other hand, we are glad to know that you liked the staff service. Please be assured that your feedback about quality of rooms &... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Sylvia gave us a very warm welcome and showed great hospitality during our stay. She sent up pastries for the kids and helped us plan our day to make the most of it. She made the whole stay very enjoyable. The rooms were comfortable and they gave us a adjoining rooms as we had requested. They even had some entertainment... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, It was a pleasure to have you stay with us during your recent visit to Agra and we sincerely appreciate you sparing time and posting a motivating review on Trip Advisor. I have shared your compliments with Sylvia who was delighted to note that her efforts were so well recognized. Your generous indication of our performance will be... More 

Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

It was lovely being at Taj gateway hotel at Agra. The staff was really friendly and polite. They were helpful and made good for any confusions that happened. Will love to be there again . Badminton, swimming pool, food were best points.

Review collected in partnership with this hotel

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

1. Dear Guest, Thank you very much for your Trip Advisor post after your recent visit to The Gateway Hotel Agra. I am delighted to note that you found the people and location great, and services to be excellent. The hotel has a lot to offer in terms of extra curricular activities which include, badminton, basketball hoop, tennis, cricket ,... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel to stay at Agra. Had a nice 2N, 3D trip here. The service and amenities are very good. Small things like courtesy greetings, friendly smiles and courteous service were much in evidence. Liked that the Head Chef took time to converse with the guests regarding the F&B arrangements over breakfast and dinner. He actually served a few dishes... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Greetings from The Gateway Hotel Fatehabad Road Agra, Thank you for the top rating you have given us in all the categories. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with you happy memories of your stay with us. I am... More 

Ernakulam, Kerala, India
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on our first visit to Agra to see the TAJ, after reading a lot of reviews we decided to stay in the Gateway Hotel. The Hotel is so good and we were well taken care off. The entire hotel was Neat, clean, well maintained. The staff were very courteous and offered help proactively and guided us in moving... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you very much for your Trip Advisor post after your recent visit to The Gateway Hotel, Agra. I am delighted to note that you found the people and location great, and services to be excellent. Thank you for your encouraging and kind words of praise for our hotel, facilities and food and services. With regards to food... More 

Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were welcomed at the Gateway Hotel by the lovely Garima who also arranged a birthday cake, card and present for my birthday. Her attention was very much appreciated. The staff at the restaurants were incredibly kind, particularly Vikram, Madan and Sanjay. Special mention to Igbal Khan who helped my son make naan bread. Overall a wonderful stay - we... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you very much for taking time to share your experience on Trip Advisor and for recognizing the efforts of our team members. Little touches and intuitive service have a huge impact on the overall experience and I am delighted to know that our team was able to create some fond memories for you with friendly gestures and... More 

New Delhi, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We needed a nice clean place to stay in Agra for one night while visiting the Taj and Agra Fort at a reasonable price. The staff were wonderful The food was delicious and the kitchen staff treated us to a brief cooking class in the kitchen. These little things truly make a vacation just a little more memorable. The rooms... More 

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you for sparing your time for updating your experience on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and service. I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. We are happy to note your culinary experience with our chefs in... More 

Delhi, India
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hotel serves everything that you would be willing to be in a Hotel.Excellent staff,well maintained rooms.....Nice & clean Swimming Pool.....no doubt a lavish breakfast & delicious Dinner..Very close to all Major Tourist Places.

Review collected in partnership with this hotel

Was this review helpful? Yes
PSBhooi, General Manager at The Gateway Hotel, Agra, responded to this review

Dear Guest, Thank you very much for taking time to share your experience on Trip Advisor and for recognizing the efforts of our team members. Your gracious comments on our hotel, facilities and services have been shared with the team, who were delighted to read such a fantastic review from you. Little touches and intuitive service have a huge impact... More 

Hotel Review Summarization

What travelers say

  • Taj Mahal(36)
  • Very good(9)
  • Room service(3)
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526 photos of this hotel

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