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All 109 Agra hotels

ITC Mughal, Agra

5.0 of 5 Hotel   |   Taj Ganj, Agra 282001, India
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ITC Mughal, Agra
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Ranked #5 of 109 hotels in Agra
A recent review
5 of 5 stars reviewed 2 days ago
LauraNurtas Doha, Qatar
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1,623 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
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English first
New Delhi, India
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Luxury product getting ruined by poor staff. I entered hotel at 11:15 there are no one to attend me. I approach to the reception and wait for 5 min then Margrate came to assist me from behind. She is very kind, professional & hospitable. She took me to the lounge & make me comfortable. Then she told that room is... More

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Doha, Qatar
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a night to visit Taj Mahal. Hotel is amazing very nice rooms and perfect restaurants. Food served in Bukhara was just perfect. There is not much to add onto previous good reviews but just to agree that it is really perfect destination for holiday visit of this area Thanks!

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1 review
1 of 5 stars Reviewed 2 days ago NEW

I visited agra with my husband on this extended weekend of 15 august and janamashtmi. We booked itc mughal for our stay. However the experience was very much far from a welcoming one. HIGLY RUDE ARROGANT STAFF. we had requested for an early check in and the so called lobby manager Mr satvik was rude enough to deny us the... More

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Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

ITC Muhgal is a fantastic property with spacious grounds, nice pool (not too crowded as they have two pools), games for children and yummy food (Indian ofcourse their specialty but the continental also was great)! The hotel staff is extremely service oriented, right from the greeting as you enter to restaurant staff giving you a table that you like to... More

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delhi
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Agra as a city sucks big time. The Taj mahal is a wonder no doubt but the way it is managed is terrible. The saving grace was this wonderfull hotel. Excellent staff, brilliant food, decent pool, good rooms couldn't have asked for more. Visitors must stay at this hotel and eat food at bukhara specially the Sikandari Ran (mutton shoulder)... More

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Chandigarh, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We visited this place over the long weekend of Aug 15. The property is structurally magnificent. The first thing you notice as you enter is the warmth of the service team. Very well groomed staff specifically Mr. Pahwa and Mr Sachar Satvik - they made our stay memorable. I strongly recommend this property.

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This is a beautiful historic hotel with staff dressed in opulent outfits. We were assigned a very helpful butler (Trevor) who hovered over us. Room and toiletries were very nice. We also enjoyed the food at breakfast, lunch, and dinner in its main restaurant. The restaurant is buffet-style for all three meals, but also offers an a la carte menu... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Mr. Kacker, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in... More

Maputo, Mozambique
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The room was stuffy and inadequate. We had requested a family room and were given a very small room. The bar was not furnished. The staff was professional, but not friendly. The corridor was noisy, with younger guests running around. Outside the rooms, however, the property is outstandingly beautiful.

Was this review helpful? Yes 1
New City, New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in ITC Agra for a couple of nights in the first week of August and was truely annoyed by the whole experience. It was a last minute booking and given we knew that we would only use the hotel to sleep, we didnt pay too much attention to the reviews and booked one of the mogul room buffet... More

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1 review
5 of 5 stars Reviewed 1 week ago

Our first contact with the hotel was the security at the main entrance. I must say these staffers communicated welcome, in words, smiles, and body language which was really welcoming. A good reception desk and check in team awaited our arrival. The best part was that they made us feel more important than the computer, with immediate and direct eye... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Mr. Vipin, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel, Agra. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to... More

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Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — ITC Mughal, Agra 5*
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Agra #4 Spa Hotel in Agra #4 Luxury Hotel in Agra #4 Romantic Hotel in Agra #5 Business Hotel in Agra
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Number of rooms
233

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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