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ITC Mughal, Agra

#7 of 117 Hotels in Agra
Certificate of Excellence
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Taj Ganj, Agra 282001, India
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ITC Mughal, Agra
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ITC Mughal, Agra
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2,250 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent a night with family, this hotel is like the grand dame of hotels in Agra, everyone knows the directions to this place, it's probably the second most famous address after the Taj Mahal The hotel is clean and well maintained the feel is of the 70s which is when it was built (at least for those of us who... More 

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Kanpur, Uttar Pradesh, India
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Warm Welcome,Timely and hassle free check-in. Stayed for 2 nights and amazing stay it was.Buffet Breakfast was royal. Appreciable staff specially Duty Manager Archit and Nancy.Best located rooms are Pool side view rooms. Overall a Must stay property

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5 of 5 stars Reviewed 4 days ago NEW

It's one of the best place to rejuvenate your self. The hotel has a superb green environment & it's spacious spread makes to feel relaxed. The hotel staff are very caring & they pamper so well. The food is amazing & the pool area is superb specially the Spa Pool. The Kaya Kalp Spa is real need to your body... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Thee hotel was great. There was a mix up with my reservation...it took them a while to find my reservation. But they were nice about it and took their time to figure it out. Great staff. Smiling faces! The property is huge!

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the Food & Services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater... More 

Lansdowne, India
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel in last june 2015, the rooms are very good and room service was excellent, I like the swiming pool and the lawn. Overall it is the best hotel in Agra. Thje food quality is very good.

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the Food & Services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater... More 

Lucknow, India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The ITC Mughal lived up to its name, providing us impeccable service and great value for money (we did manage to get a great deal on the room tariff!). The rooms are large, spacious and clean. The spa is jaw-dropping beautiful. My toddler son loved the toddler pool as did we. The staff was helpful, courteous and made such an... More 

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the Food & Services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to see Taj Mahal on a full moon night and booked ITC Mughal for 2 days. The rooms are exquisite and the hotel is widespread giving you plenty of room to go out for strolls, The breakfast menu was good with lots of variety. The best thing I liked about the hotel was "The taj viewing point" on... More 

Was this review helpful? Yes 2
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the Food & Services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater... More 

HAUZ KHAS
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The ITc Mugal has the grand red brick look which is on for so many years, the room is nicely decorated but the bathrooms and ifttings are old and diplated,the buffet seems to be very steeply priced and there was construction activity going on near to the rooms allocated which was quite a disturbance and the people at the reception... More 

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. I have taken cognizance of your concerns which caused an unsavoury experience and sincerely apologize for the dissonance faced. You have my assurance that the same shall definitely be reviewed.... More 

Delhi
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

A must visit when you are in Agra.Very near to Shilpgram gate for Taj Mahal Entry.The best part is the Jharokha view of Taj Mahal from the hotel itself.The staff was very helpful and the checkin and checkout was very smooth.

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the Food & Services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

It is a amazing property by ITC, hotel ambiance is awesome, greenery is the best part of it. Staff over their was very courteous and pleasing specially Ridhika on front office and davender on health club. I recommend every one leisure lover to stay hear once in a life time.

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the Food & Services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater... More 

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