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All 104 Agra hotels

ITC Mughal, Agra

5.0 of 5 Hotel   |   Taj Ganj, Agra 282001, India
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ITC Mughal, Agra
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Ranked #4 of 104 hotels in Agra
A recent review
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1,471 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Ah my champagne birthday year was fantastic here! The food was delicious! didn't know where to start from, the authentic mughal dishes or the international cuisine, had a bit of everything, the dessert was so lovely and tasty! the hotel itself very beautiful and well kept, the reception staff were friendly and showed us around, would definitely want to come... More

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cambridge
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel hits all the right marks but it has no character whatsoever. It is just a bog standard upmarket chain. Especially bland is the restaurant. We only ate there once. The food was fine but over priced. Better to cross the road to A Touch of Spice and eat just as well for a quarter of the price. Particularly... More

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Mumbai
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel for 2 days. The rooms are nice but not all rooms are at par with the luxury you would expect. The ones that are at below level at just ok. The restaurant has good food and the breakfast is lavish. The pools were closed as it was winter season. Disappointed that the pool is not heated.... More

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Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

I am very found of good quality of food but in itc dinner buffet was not worth it a single pie specially for indians. Buffet was lack in variety taste and quality . Fruits quality was not of 5* standard.So i went for lunch next day just outside and opposite of itc premises , suprised to saw a qualtiy variety... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on Tripadvisor. We would like to apologize for the inconvenience that might have been caused during your stay with us. Your feedback has been shared with our Managers who are taking the necessary steps to prevent this situation. We would be very pleased to... More

Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After travelling for 4 hours from Delhi, I wasn't sure what to expect!!! Oh! what a wonderful experience. Me, my son, his girlfriend, my daughter and her boyfriend and my youngest son were greeted by a doorman in full traditional dress. The receptionist dressed in the most beautiful sari, went to great lengths to make sure we were happy with... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on Tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Ashutosh... More

New York City, New York
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We simply adore this hotel for many reasons. First, the hotel is beautiful and elegant. Second, the food in the restaurant was tasty while the cost was not exuberantly high as other 5 star hotels. Third, the 2 large pools and its surrounding garden were well maintain. Fourth, our room was huge, had an easily accessible remote control for all... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on Tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Ashutosh... More

Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the ITC Mughal for 3 nights in June 13...must say its the best 5 star deluxe property in Agra.Huge and well maintained grounds,gardens,spa,public areas,bars,spa...you name it!!The food at the Peshawar Restaurant is superb(though rates are a tad steep!!)....We had been upgraded to the Royal Mughal Suite...and that was the cherry on cake...hope to return to ITC Mughal for... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on Tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Ashutosh... More

1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice and big property. Will definitely consider to stay there anytime I am in Agra again. They do not povide water jets in washrooms and channel quality on TV could be upgraded to HD or atleast to Tata Sky etc instead of regular cable.

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on Tripadvisor. We would like to apologize for the inconvenience that might have been caused during your stay with us. Your feedback has been shared with our Managers who are taking the necessary steps to prevent this situation. We would be very pleased to... More

Drummoyne, New South Wales, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Get over the strong smell of poop constantly in the air and it only gets more ordinary after that. The rooms are 3 star at best. The water is soft and bacteria riddled. Look under the rim of the bathtub marble top and you will see a Petri dish of filth. On second thoughts , don't look. The Taj Mahal... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on Tripadvisor. We would like to apologize for the inconvenience that might have been caused during your stay with us. Your feedback has been shared with our Managers who are taking the necessary steps to prevent this situation. We would be very pleased to... More

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

ITC has been a great place to stay during our 1 night visit to Agra. I am mostly impressed by their travel desk, they provided us with a chauffeur and a big car for 7 of us. The chauffeur was extremely knowledgeable and knew everything from how to efficiently manage our time and make sure we visited everything. They even... More

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on Tripadvisor. We would like to apologize for the inconvenience that might have been caused during your stay with us. Your feedback has been shared with our Managers who are taking the necessary steps to prevent this situation. We would be very pleased to... More

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Additional Information about ITC Mughal, Agra

Also Known As:
Itc Mughal, Agra Hotel
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Address: Taj Ganj, Agra 282001, India
Location: India > Uttar Pradesh > Agra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Agra
#4 Luxury Hotel in Agra
#4 Family Hotel in Agra
#5 Business Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — ITC Mughal, Agra 5*
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