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All 110 Agra hotels

ITC Mughal, Agra

5.0 of 5 Hotel   |   Taj Ganj, Agra 282001, India
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Ranked #4 of 110 hotels in Agra
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5 of 5 stars reviewed yesterday
Loves2Travel555 Dallas, Texas
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1,636 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is perhaps the best hotel in Agra. Nice lobby, reception, and restaurants. Even a bar / nightlife exists within the hotel. Rooms are spacious, clean and beds comfy. We enjoyed our one night stay in the hotel primarily for visiting Taj Mahal

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Gurgaon, Haryana, India
1 review
4 of 5 stars Reviewed 4 days ago NEW

I visited this brilliant hotel with my family after a gap of about 7-8 years for a weekend break and the trip to the hotel was simply fantastic. Even though the main entrance was undergoing renovation, yet the lobby was grand and opulent and we were welcomed traditionally and well by the staff. The facilities and outdoor gaming and recreational... More

Review collected in partnership with this hotel

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

Gurgaon, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We visited Agra and stayed at ITC Mughal to celebrate our wedding anniversary.. The hotel is beautiful and reminds you of the bygone Mughal era and its splendor.We stayed in a suite where there was a separate living area with a small dining table and the bedroom was large with a very comfortable bed.We were traveling with our 7 month... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Disclaimer: I visited this establishment only for tea and a snack. The facilities are just OK. While seated in the bar area near the lobby, we asked to borrow a US plug adapter but the hotel staff informed us that they did NOT have any. How is that possible if this hotel, being part of SPG, targets American tourists? The... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for your feedback regarding your experience during your visit to ITC Mughal – A Luxury Collection Hotel. Please be assured that necessary action has been initiated to enhance our services and I am sanguine that you will notice the... More

DELHI
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Supposed to be an Iconic Hotel and a landmark , still fairly good but now chinks and the age shows. Old property so the corridors and rooms a little musty. Breakfast is OK not exceptional....little noisy. Still gets a good number of package tourists so quite complacent. Restaurants very expensive and only for those with money to spare Is it... More

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback and you have my assurance that the same shall definitely be reviewed. We value your patronage and look forward to... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The facilities at the hotels have modern design on all the common areas. Spa and restaurants have a great service and very well designes facilities. However, The service received was horrible. Power went out 5 times in a single night, and had to call every time to get it fixed. After the 5th time requested for a room change, and... More

Was this review helpful? Yes 2
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback and without meaning to offer any excuses sincerely apologize for the dissonance faced. It is indeed our responsibility to provide... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I planned a trip to ITC mughal , agra,for 2 days to celebrate my father's birthday. And after my stay I realised that it was one of the best decisions I must have made. It was an absolute pleasure for me and my family to stay at this beautiful hotel with its lovely and hospitable associates. Everybody in the hotel... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Shivani, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

New Delhi, India
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over a weekend in July in the Mughal Suite. The room was very good but the bathroom esp the bath-tub could be in better shape. It was my wife's birthday...hence I requested a chocolate cake but got a pineapple one instead (complimentary)....since we cut the cake late at night, I didn't get the chance to report it... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Manik, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

New Delhi, India
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Presently part of the hotel is under renovation and leaves a narrow pathway to the main lounge. Being a number of holidays clubbed up, the hotel was overflowing with guests for the check in. In spite of the crowd, Mr. Ashutosh Chhibba and his team have to be complimented for efficiency. It was great to see that the GM himself... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Ravi, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

New Delhi, India
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Luxury product getting ruined by poor staff. I entered hotel at 11:15 there are no one to attend me. I approach to the reception and wait for 5 min then Margrate came to assist me from behind. She is very kind, professional & hospitable. She took me to the lounge & make me comfortable. Then she told that room is... More

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Mr. Dhindhwal, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback regarding your experience during your recent stay with us. Please be assured that the same has been viewed very... More

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Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — ITC Mughal, Agra 5*
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Agra #4 Luxury Hotel in Agra #4 Family Hotel in Agra #4 Business Hotel in Agra #4 Spa Hotel in Agra
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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