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All 110 Agra hotels

ITC Mughal, Agra

5.0 of 5 Hotel   |   Taj Ganj, Agra 282001, India
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ITC Mughal, Agra
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Ranked #4 of 110 Hotels in Agra
A recent review
4 of 5 stars reviewed 2 days ago
cpio2013 Lausanne, Switzerland
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1,675 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lausanne, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I travelled to Agra with my father. We arrived very late at the hotel and were welcomed warmly. The room was huge and the bathroom super well equipped. The only thing I have to say about the room was that the linen had quite a big stain on it. Other than that all was perfect. Breakfast was great, my dad... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More

Delhi
1 review
5 of 5 stars Reviewed 3 days ago NEW

All good except nothing for kids. Good hospitality good ambience....and ya warm welcome by Mohini....quick check in and escort us to the rooms with a wide smile on her face. Kudos the staff and thanks to Mohini for making our stay comfortable. Thanks for the service. will be back soon :)) Iffy :)

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

Jerusalem
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It looks like a motel in Birmingham from the outside, low red brick building - but the public areas inside are quite magnificent. We were upgraded and still the rooms were quite "tired" and could do with renovating. We were not allowed to use the nicer pool - it is only for "certain" guests, not us! We went on to... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback regarding the rooms & the Spa pool and would like to assure you that the same has been viewed very... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was a real treat for an SPG Platinum guest. We stayed on cash and points and were upgraded to a beautiful (and huge) room with a dining area, walk in closet and big bathroom, and best of all got free wonderful buffet breakfasts! For those of you who like breakfasts, this was a real win - lots of... More

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback and without meaning to offer any excuses sincerely apologize for the dissonance faced. It is indeed our responsibility to provide... More

Gurgaon, India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After many years finally managed to make a trip to Agra with kids and being an ITC regular decided to put up at the ITC Mughal. Location is terrific, short drive from Taj, Agra Fort and city center/shopping district, yet away from the hustle bustle around the Taj. Lots of open space at the property was great for the kids,... More

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your valuable feedback regarding your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive... More

Caerphilly County, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a traditional hotel with spacious grounds and rooms. There is an abundance of marble and there are luxury amenities, I even had a massage chair in my suite which was a pleasant surprise. The service from my butler was attentive but not intrusive. A good base from which to visit Agra.

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your valuable feedback regarding your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive... More

Ballito, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We have recently stayed at the ITC MUGAL AGRA hotel in India. It was a family trip and we thoroughly enjoyed our stay. Hotel is stunning and the staff were extremely friendly. A beautiful hotel and thank you to the friendly staff and a big thank you to the sweet staff member, Mohini who was ever so kind and friendly... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your valuable feedback regarding your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive... More

New Delhi
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Second time here for us. First time stayed with couple of friends. Had a great time. This time was here for a big social event more than 200 friends. Great service and great food. Only complaint NO FREE WIFI. !! That's shocking considering all 3-4 stars all over india and abroad offer this service. The doors of room are too... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for sharing your valuable feedback regarding your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive... More

Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a really beautiful hotel with excellent luxury and amenities. We stayed in a suite so our experience was very high end, but it was not cheap. The rooms and hotel in general were clean and very comfortable. The staff was pleasant and helpful. The best thing about the hotel was the dinner buffet as the food and service... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback and would like to assure you that the same has been viewed very earnestly and necessary action has been initiated... More

Frisco, Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Very old property on beautiful grounds which are expansive. Rooms really need a renovation. You can tell the age of the rooms. We were disturbed by a gentleman at around 10pm asking if we needed housekeeping services? I mean what was that? Their staff also needs to be reminded that it is inappropriate to carry on loud conversations regarding repairs... More

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback regarding your experience and sincerely apologize for the dissonance faced. Please be assured that the same has been viewed very... More

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Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — ITC Mughal, Agra 5*
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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