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ITC Mughal, Agra

5.0 of 5 Taj Ganj, Agra 282001, India
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ITC Mughal, Agra
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ITC Mughal, Agra
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1,824 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Entrance is usual marble palace. Layout is designed to be meandering which could also be called confusing. No sky bar. TV/Sports bar though. Good buffet breakfast making a full English possible and enjoyable. Room 106. Usual size, certainly not enormous but nice outlook onto swimming pool. Comfortable king size bed. Tea and coffe making, a safe, decent shower and hot... More

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Agra, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

We are currently staying at the ITC Mughal Sheraton in Agra. We are here for four nights and cannot be more pleased with it. The hotel is clean and even elegant. Our room came with a buffet breakfast and it is quite good food. One of the hotel managers in the restaurant, Omveer Singh, went out of his way to... More

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Mumbai (Bombay), India
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you are in ITC chain of hotels before then this will be no surprise. The lobby is grand, very well maintained rooms and especially the gardens. They have huge open spaces to take morning or evening walks. very quiet and peaceful garden with plenty of greenery. Nice options for couple of days if you are here to visit Taj.... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

Sydney
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A beautiful hotel that works well and suited our needs (a 20 hour stay in Agra) well. The rooms were good and overlooked the pool area. Comfortable, clean and had everything you would expect. Very quiet. The buffet restaurant (for lunch and breakfast) were of very high quality with a much broader range of well prepared food than you would... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

New York City, New York
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment you enter the lobby, you know why it is part of the luxury collection. All of the staff were more than accommodating with every wish and request! They really are the icing on the cake and totally made the stay even more memorable.We stayed in the Royal Mughal suite and I would give it more than 5... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

Sao Paulo, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I am a SPG traveler, and this hotel is not up to standards. The lobby was ver nice, but the rooms are dated and dirty. All the blanquets and sofa cushions were stained. It look gross. The bathrooms....well erratic water, filled with air and brownish at the start.... Never will come back to this hotel again and have sent a... More

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Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel stands up to their brand - ITC. They have a beautiful garden plus the lobby is very open and welcoming. Rooms were clean and comfortable. Breakfast was good, but the room could have been brighter. They also have a view of the Taj Mahal.

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

Beijing, China
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have spend a great vacation in ITC Mughal for 2 nights back in this October. During our stay we found this hotel is very different from others in Agra. Very large space, the room is very clean, nice swimming pool, amazing spa and very helpful staff. During our stay, the hotel staff Heana, a beautiful lady helped us a... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived at the hotel to a very pleasant foyer but it went downhill from there. The staff are very helpful but the hotel is very tired and grubby. Our room was very tired and looked shabby and smelt of drains! We had arrived from the Leela Palace in Delhi which was outstanding but were shocked to see the same... More

Was this review helpful? Yes 1
Casuarina
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We had been spoilt by staying in some amazing boutique and heritage style accommodations elsewhere on our trip so it was hard to return to a large, soulless hotel but it served its purpose well. The common areas are recently renovated and as such are beautiful. The rooms as previously mentioned are in need of renovation but were clean and... More

Was this review helpful? Yes 1
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Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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