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ITC Mughal, Agra

5.0 of 5 Taj Ganj, Agra 282001, India
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ITC Mughal, Agra
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ITC Mughal, Agra
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1,744 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I'ts my third visit to this hotel in 20 Years. They renew all the public areas, and they look beautifull. But, the rooms, are the same as 20 years ago. Altough they are in good condition, they need to be renewed, as well the bathrooms. On the other hand, they have an excellent breakfast, and the Dinner Buffet is also... More

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Jersey, United Kingdom
Top Contributor
52 reviews 52 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I think that Agra's hotels are generally over priced due to the irresistible draw of the Taj, but there is no reason why the quality should suffer. The Mughal hotel lobby is beautiful, which is just as well as we spent 45 minutes there waiting to check in. Our booking (via Expedia) had apparently been lost, and we were made... More

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West Sussex
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed as part of the Great Rail Journey tour of the Golden Triangle. Lovely room overlooking the beautiful grounds that was well maintained and very spacious. The restaurant for breakfast and dinner catered for our entire needs. Grounds of the hotel was a great place to relax as was the swimming pool.

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Mexico City, Mexico
1 review
5 of 5 stars Reviewed 4 days ago NEW

A friend of ours from India recommended this hotel and as it is very near to Taj Mahal. Stayed here for one night but it was very enjoyable. Room was clean, bed was comfortable, pool for a quick dip and a good view of the Taj Mahal,from the roof top. The staff were very friendly and helpful even at 5am... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

New Delhi, India
1 review
5 of 5 stars Reviewed 4 days ago NEW

Every time I visit Agra I stay at ITC Mugal. The hotel is nicely located, excellent staff, nice rooms and some amazing food. Chinmoy the head staff makes sure that the you stay is always special. The hotel has a good lobby, it is clean and gives you the feeling that you are not in the crowded Agra any more.

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

London, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just left the ITC Mughal and it's a really mixed bag. Great location for exploring all the sites of Agra but lacks character and feels like an upmarket holiday inn with none of the straightforwardness. The public areas are impressive with a lovely foyer but the bar is badly situated with no view and makes for an odd place to... More

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New Delhi, India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It has been a great experience with ITC Mughal Agra, Especially with the room reservation support by Mr.Vincent. He has been a great support and helped me in booking the room for my guests. Also I got a very positive feedback from my guests regarding the facilities and services. I will definitely recommend the hotel to my friends n family.... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered met your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Your... More

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

After a grueling 5 hour drive from Dehli airport and through the busy Agra streets it was a very pleasing site entering the gates of the ITC Mughal. We were greated by Brij Mohan, who was a delightfull enthusiastic and efficient host through the check in procedures. A cool refreshing drink was handed to us during this. Brij then escorted... More

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ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Check in at reception was somewhat disorganized and the staff member(s) checking me in and showing me to my room had limited ability to understand and respond to questions. While I was told I was being assigned a suite, in fact it is a standard room (what they refer to as Royal Mughal), which is in good condition and more... More

Was this review helpful? Yes 1
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your feedback regarding your experience during your recent stay with us and without meaning to offer any excuses sincerely apologize for the... More

Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I've arranged with ITC Mughal for a driver to pick my from New Delhi. He's service was impeccable. From picking us up, to selecting the rest stations for my family to have a quick bite and all. Impressed. Checked into the hotel, have a decent room with not much of a view. Didn't really matter as you'll be out in... More

Was this review helpful? Yes
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for your valuable feedback regarding your experience at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the Services rendered were up to your expectations. It is comments such as yours that inspire us to strive for... More

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Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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