I stayed for one night in October 2009. Wonderful service from all staff, and the room itself was beautiful. I enjoyed all my meals, especially dinner at Peshawri...wow that was amazing! No need to repeat whats been said before so I'll keep it short with a "two thumbs up"! more

A good hotel with nice rooms (most comfortable beds!) and lovely gardens to enjoy. Food is expensive and we didn't appreciate being told by one of the staff that we couldn't swim in the pool by the spa unless we were going to the spa. Concierge corrected it promptly, but was an unnesessary interruption and poor staff service. more

We arrived in Agra in the early morning, and the ITC Mughal had a room ready and waiting. This was much appreciated. The hotel is a peaceful oasis from the hustle and bustle of Agra. It was great to be able to sit at the back of the hotel and watch the sunset and sunrise at the Taj Mahal. We... more

The only reason I stayed here was because Oberoi was too expensive to stay in. Our room had a leaking roof and when I called the front desk, they didn't apologize but sent a mechanic half an hour later who just put some towels on the floor and said that the roof had been leaking for weeks everytime it rained!... more

After the 6am Shatabdi from Delhi and a fight (taxi drivers were brawling for customers) to get out of the station, we arrived at the calm of the ITC. After a short wait (despite it being 8.30am) we were shown our room where we had a quick nap before seeing the sights of Agra. Returning at night we ate in... more

trevor and ila have been wonderful hosts. they have helped us with every question and gone out of there way to make sure we have been looked after. with this service provided we will recomend this hotel to friends back in australia. fantastic service at its best thank you both with regards danny and kerri dinicolo more

we went to ITC Mughal on a weekend trip after pre-booking the hotel on net. Reached after a 4 hour self-drive from Gurgaon and saw like a million people in the lobby. Thank God they were checking out and as a result the staff was in a bit of disarray. They did have my booking confirmation but were not sure... more

I am a world traveler that has been to more than 100 countires. I don't understand why some reviews think highly of this hotel. It is well located and is the only one that can see the Taj Mahal from the observation deck. The staff is friendly and helpful but the hotel is definitely dated and ill maintained. All the... more

WOW- that was my first impression. Check in was a breeze and the front desk counter was attended to by so many kind people who seemed so happy to help us with our questions. The rooms were beautiful and made you feel a bit like royalty. Clean and spacious. The pool and architecture was really great. Dinner at the buffet... more