We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Crystal Retreat

Fatehabad Road, opp. Axis bank, Crystal Tower | near Hotel Howard Park Plaza, Agra 282 001, India
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Crystal Retreat
View Map
Add Photo Write a Review

60 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    6
    11
    20
    12
    11
See reviews for
13
20
Solo
0
2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (14)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (21)
All months
London, United Kingdom
Level Contributor
2 reviews
1 of 5 stars Reviewed June 22, 2015

after getting to reception on the top floor with all our luggage we were told there was a problem with the hotel so we would be going to their sister hotel but "not too worry as its 3 star". down a dirty road 2 miles away we went into this place and realized we'd wasted our money straight away. I've... More 

Was this review helpful? Yes
India
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed January 29, 2015

The best part of this hotel is that it is very well located. Parking is a huge problem here. During heavy rains, the guard in front of the hotel didn't allow us to part for 10 minutes in front of it saying that it is reserved for someone, we were drenched while taking out our luggage. Good rooms and good... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 28, 2015

i stay here for 1 night. it is good hotel , good rooms too. but i have not seen any restaurant there. there is room service . but taking more time in room service. overall it good to stay. i got huge discount by goibibo

Was this review helpful? Yes 2
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 19, 2014

We stayed in room 404. Rooms were dirty and not properly maintained. Very poor on cleanliness resulting in mosquito bites. Bed linen had holes. Tea coffee maker was broken. Air conditioner was slow and took a long time to cool the room. Overall it was a bad experience.

Was this review helpful? Yes 2
HotelAgra, Manager at Hotel Crystal Retreat, responded to this review

Dear Sir/Madam, Greetings of the Day ! ! ! Thank you for taking time to post your comment on your recent stay at crystal Retreat. It was indeed a pleasure to have you We have always contributed our sincere efforts in providing our best of the services to the guests. However, please accept our sincere apology for the inconvenience caused... More 

Travelers are raving about these Agra hotels

Bengaluru (Bangalore), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 27, 2014

The hotel is located on 4th floor. no clean rooms, no proper amenities in the room. all rooms are twin beds, they joined the bed for double room. overall a average hotel. They should improve the service.

Was this review helpful? Yes
HotelAgra, Manager at Hotel Crystal Retreat, responded to this review

Dear Sir/Madam, Greetings from Hotel Crystal Retreat,Agra ! ! ! Thanks for choosing Hotel Crystal Retreat,Agra. We apologize for the inconvenience caused. We assured to improve our services and quality. We accept that it is a two star hotel with three star facilities. We wish to come again to see the chances we assured to serve a great hospitality. Thanks... More 

New Delhi, India
1 review
5 of 5 stars Reviewed December 18, 2013

We have stayed at hotel crystal retreat it was a great experience and service was nice staff were helpfull. Food is good and breakfast was nice. It is 4th floor three star hotel with complimentary wi fi

Was this review helpful? Yes
HotelAgra, Manager at Hotel Crystal Retreat, responded to this review

Dear Sir/Madam, Greetings of the Day ! ! Thanks for choosing Hotel Crystal Inn , Agra. We are glad to received this review from your side. We hope that you have enjoyed your stay with us. We assured for the best of our services for your next visit. Thanks & Regards Farukh Khan More 

Pune, Maharashtra, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 16, 2013

This is NOT a 3 star hotel. This is an OK budget hotel. Building is shady. Restaurant was not operating. You can order food from room service. Not OK for families who are looking for a good place to stay. Staff was very helpful.

Was this review helpful? Yes 1
HotelAgra, Manager at Hotel Crystal Retreat, responded to this review

Dear Sir/Madam, Greetings of the Day ! ! ! Thanks for choosing Hotel Crystal Inn , Agra. We appologize for the inconvinience caused. We are sad to received this comment from your side. Thanks for your suggestions we will definitely done the same as per your suggestions. We wish to come again and give us one more to serve you... More 

Athens, Greece
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 22, 2013

What ever you do don't have breakfast here, I don't think the wash with kitchen detergents the utensils as we learned the hard way. The reception desk could do with some English, the rooms are not so bad the only good thing about it is it has 2 dissent restaurants quite near.

Was this review helpful? Yes 1
HotelAgra, Manager at Hotel Crystal Retreat, responded to this review

Dear Sir/Madam, Greetings of the Day ! ! Thanks for choosing Hotel Crystal Retreat. We are apologize for the inconvenience caused. We are sad to received this comments from your side as we every time give special care of our valuable guest but sometimes can't help it. We assured for the best for our services. We wish to visit again... More 

Amsterdam, The Netherlands
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 17, 2013

Crystal Retreat was unfortunately one of the worst hotels we'd stayed in during our trip in India. The sheets were very dirty, so were the new pair of sheets we had to ask for. Three times. There was no hot water and there was a lot of noise from outside and from the fridge in the room. Also, we were... More 

Was this review helpful? Yes 2
HotelAgra, Manager at Hotel Crystal Retreat, responded to this review

Dear Sir/Madam, Greetings of the Day ! ! Thanks for choosing Hotel Crystal Retreat. We are apologize for the inconvenience caused. We are sad to received this comments from your side as we every time give special care of our valuable guest but sometimes can't help it. We assured for the best for our services. We wish to visit again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Bathroom (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Agra hotels
1.3 mi away
Hotel Panna Paradise
Hotel Panna Paradise
#30 of 119 in Agra
4.0 of 5 stars 337 reviews
0.3 mi away
Hotel Dasaprakash
Hotel Dasaprakash
#37 of 119 in Agra
4.0 of 5 stars 99 reviews
1.3 mi away
Hotel Atulyaa Taj
Hotel Atulyaa Taj
#21 of 119 in Agra
4.0 of 5 stars 281 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
The Retreat
The Retreat
#18 of 119 in Agra
4.0 of 5 stars 517 reviews
1.3 mi away
Hotel Taj Resorts
Hotel Taj Resorts
#13 of 119 in Agra
4.0 of 5 stars 1,001 reviews
0.9 mi away
Hotel Sidhartha
Hotel Sidhartha
#23 of 119 in Agra
3.5 of 5 stars 323 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay