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Hotel Crystal Inn

3.0 of 5
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Behind TDI Mall, Agra 282001, India
Hotel Crystal Inn
Best prices for: 1 room 1 guest
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Ranked #57 of 164 Agra B&B and Inns
A recent review
5 of 5 stars reviewed 6 days ago
190ani Mayapur, India
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252 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mayapur, India
1 review
5 of 5 stars Reviewed 6 days ago NEW

Amazing stay,beautiful, neat and clean rooms ,from the moment you enter the hotel there will be wow factor. Stay was very comfortable. The hotel is just 2 km from taj but hotel food is bit costly. Also there is mc donalds , kalakriti (opera) very near by from this hotel i want share with you that is Roof Top View... More 

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Carol Stream, Illinois
2 reviews
1 of 5 stars Reviewed 1 week ago

I went to Agra to see Taj with my family on March 26th, 2015. After reading reviews on tripadvisor, I booked a room in Hotel Crystal Inn for March 26th night. My kids were very excited to see the Taj and experience the Indian Hotel first time. We decided to have late lunch at the hotel restaurant and ordered couple... More 

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I stayed here in December 2015, the hotel is near to the east gate of taj, the staff is well behaved and helpful, we were upgraded to a deluxe room without extra cost and the buffet was included in that only, nice food and all in all a good experience.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here two nights on a tour. 3 adults, one tiny, cramped room with the horrible smell of the sewers emanating from the bathroom drainage. Room was also very musty and had an unclean feel to it. We found the staff (most of them) very pushy, to the point of rude. Overbearing and relentless. Guess they didn't see it... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

So this hotel was terrible from the outset. The mere look of it from the front was terrible. There was this stench seeping from poor drainage or something before you enter the building. Our room was shabby and the bathroom had this awful foul smell and hotel staff tried lighting insence sticks to dull the effect..it did us no favors.... More 

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Gurgaon, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room was stinking and had dampness on wall which needed repair. Restaurant staff very unprofessional. Hotel does not deserve a 3 star category. Buffet breakfast had dirty plates stacked for use. Food quality OK.

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HotelAgra, Manager at Hotel Crystal Inn, responded to this review

Dear Guest, Greetings from Hotel Crystal Inn, Agra Thank you for taking the time to share your honest review of your stay with us through our Trip Advisor Website. However, we regret the inconvenience caused to you due to our services. It was not in our intention however please be assured that this will be taken up on immediate rectification... More 

Toronto
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

staying just one night - they gave me a room on the lobby floor, which is dark and shabby. I requested a room with a window, they said there were none. The restaurant is in the basement, and while the service is excellent, the lack of charm leave an overall blah feeling. Would not choose to stay here again.

Was this review helpful? Yes 3
HotelAgra, Manager at Hotel Crystal Inn, responded to this review

Dear Guest, Greetings from Hotel Crystal Inn, Agra Thank you for taking the time to share your honest review of your stay with us through our Trip Advisor Website. However, we regret the inconvenience caused to you due to our services. It was not in our intention however please be assured that this will be taken up on immediate rectification.... More 

Mumbai (Bombay), India
Top Contributor
84 reviews 84 reviews
71 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Crystal Inn looks like a new hotel with decent & fresh interiors, the rooms also looks good and the service just above average. Its a good hotel for its price and not far away from the Taj. Avoid their food if you have better food options.

Was this review helpful? Yes 2
HotelAgra, Manager at Hotel Crystal Inn, responded to this review

Dear Guest, Greetings from Hotel Crystal Inn, Agra Thank you for taking the time to share your honest review of your stay with us through our Trip Advisor Website. However, we regret the inconvenience caused to you due to our services. It was not in our intention however please be assured that this will be taken up on immediate rectification.... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2015

I booked two rooms. Rooms were big enough, service was really good. Morning complimentary buffet was good. 2.5 kilometers from Taj Mahal east ghat. Out two rooms, one room had some bad smell. Finally we found that if the exhaust fans are on then there was a bad smell.

Was this review helpful? Yes 2
HotelAgra, Manager at Hotel Crystal Inn, responded to this review

Dear Guest, Greetings from Hotel Crystal Inn, Agra! Thank you for taking the time to share your wonderful feedback through our Trip Advisor Website. We are extremely delighted to read your recommendation of our hotel. This is the best motivation we can use. Indeed it was our pleasure to have you with us and I will be happy to personally... More 

Ghaziabad, India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2015

It was a very good experience at Hotel Crystal Inn. Room was clean..and the bathroom too..Staff was really very helpful.. Restaurant was good too though food was little over priced..Looking for more such stays at this hotel.

Was this review helpful? Yes 4
HotelAgra, Manager at Hotel Crystal Inn, responded to this review

Dear Guest, Greetings from Hotel Crystal Inn, Agra! Thank you for taking the time to share your wonderful feedback through our Trip Advisor Website. We are extremely delighted to read your recommendation of our hotel. This is the best motivation we can use. Indeed it was our pleasure to have you with us and I will be happy to personally... More 

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