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Ooty - Elk Hill, A Sterling Holidays Resort

No. 25 Ramakrishna Mutt Road | Elk Hill, Ooty 643001, India
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Ooty - Elk Hill, A Sterling Holidays Resort
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Ooty - Elk Hill, A Sterling Holidays Resort
Ooty - Elk Hill, A Sterling Holidays Resort
Ooty - Elk Hill, A Sterling Holidays Resort
Review This Hotel

233 reviews from our community

Traveler rating
    79
    79
    42
    17
    16
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116
71
Solo
0
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
Contributor
14 reviews 14 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is excellent. View of the valley from the rooms is simpy awsome. All the facilities are very nice except the service and variety of food in the restaurant. Rooms are neat, linen, bed etc clean and staff helpful and gentle. Probably the reason for poor restaurant service could be attributed to off-season time of visit. All other aspects... More 

Was this review helpful? Yes 1
Chennai (Madras), India
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed with you between 23rd feb to 25th feb i would say this was the worst of the service that we received, The waiters couldn't communicate the dishes being served clearly. We ask for chicken 65 they said it is not available, then we said call the chef , after 5 min waiter came and said chicken 65 is... More 

Was this review helpful? Yes 6
SterlingHolidays, Owner at Ooty - Elk Hill, A Sterling Holidays Resort, responded to this review

Dear Ma'am, Namaste! Thank you for choosing to holiday with us at Ooty - Elk Hill. We appreciate your taking the time to share your review of our resort. We sincerely apologize for poor restaurant service which was a major cause of displeasure during your stay. Through your feedback as well as the one shared by our executive, we have... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Bharathi kumar- Gujarat Hats of thanks to you sterling;you make a wonderful day when I stayed two days at sterling. Especially thanks to sterling staffs. They are making a wonderful arrangement,special ambiance in sterling is awesome.The food was deligious on meantime always.The decoration was surprising thing we enjoyed. Giving a wonderful activities like a games,music,party nights our day.overall hospitality is... More 

Was this review helpful? Yes 5
Bengaluru (Bangalore), India
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good house keeping staff who made our stay very comfortable. Lovely restaurant and food was very good. A very co-operative front office staff and also very good travel desk for local tour planning.overall the stay was very comfortable.

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Was this review helpful? Yes 5
Contributor
19 reviews 19 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good family type accommodation provided during our stay at Ooty. The stay was comfortable and food was just okay. Breakfast is good, but the Dinner is not so good. It is located in the heart of the City. Traveling to sight seeing locations from here is easier. By all means an enjoyable stay. Kuppuswamy, Chennai

Was this review helpful? Yes 1
Hyderabad, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

One of the best resort group which has truly earned customer delight. I stayed for a week and there was not even a day where in I had any reason to be unhappy about the service. I would honestly like to thank Travel desk personnel ( Lateefa) and Front desk executives (Robin) for the providing me customer service of a... More 

Was this review helpful? Yes 3
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 21, 2015

Usually we stay in fern hill, but unfortunately the rooms were full, being a sterling member we stayed in elk hill. The house keeping was worst, haven't experienced anything like this, not even a dustbin was placed inside the room.The phone connection was a mess up.We kept on getting wrong calls.Irritating period of my life, We were waiting for the... More 

Was this review helpful? Yes 1
SterlingHolidays, Owner at Ooty - Elk Hill, A Sterling Holidays Resort, responded to this review

Dear Ma'am, Namaste! We appreciate your taking the time to share your review of Ooty - Elk Hill. We apologize for the inconvenience caused on account of poor service during your stay at our resort. We have noted your feedback on the same as well as on housekeeping, phone system and the front desk, and forwarded the same to the... More 

Dammam, Saudi Arabia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

Me and my family stayed the resort in the month of January, it was a nice experience for me and my family. They enjoyed a lot specially my parents and my wife. Nice hospitality and very helpful staffs. First I will start from the rooms , it was amazing view from the room ,we can see the whole Ooty city... More 

Was this review helpful? Yes 4
Nashik, India
Contributor
19 reviews 19 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 12, 2015

The hotel we visited had good location, as it is in ooty, every location is good, but we liked this location as we can see the street from our room, beautiful street full with flower plants. restaurant service was costly

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

Pleasant & comfortable stay at Elk Hill ! Very courteous and prompt staff. Special thanks to Ms. Shikha (Customer service), Mr.Vishnuvardhan (House keeping) and Mr. Kumar (Restaurant). Excellent food.

Was this review helpful? Yes 1
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