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Sinclairs Retreat Ooty

Gorishola Road,, Ooty 643001, India
Hotel amenities
Sinclairs Retreat Ooty
Best prices for: 1 room 1 guest
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Ranked #22 of 71 Hotels in Ooty
A recent review
5 of 5 stars reviewed 3 weeks ago
vsn1953 Tiruchirappalli, India
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263 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aurangabad, India
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I booked this property by seeing reviews on tripadvisor but I found the property in worst of its condition the rooms are stinking and all paint comming out of walls I booked this property through makemytrip I spent about a lakh of rs and booked 7 rooms for 3 nights we are having two rooms booked with extra person on... More 

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Tiruchirappalli, India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in Deluxe suite. The room is spacious and well maintained.The bathroom is clean and has a nice bathtub. View of lawn from the room is awesome. Lawn is well maintained and have lot of birds and flowers. We can have a glimpse of Ooty from the Hotel. Our stay at the hotel become most memorable when we received... More 

Was this review helpful? Yes 3
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Guest, Thank you for writing such an amazing review following your recent stay, we firmly believe that exceptional service experiences should evoke genuine positive emotions. Wow, I am thrilled that you had such a "memorable" experience with us, thank you for taking the time to write about your stay at Sinclairs Retreat Ooty. It was a pleasure to read... More 

Mumbai (Bombay), India
Top Contributor
53 reviews 53 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. If you are visiting Ooty, you can spend half a day visiting the hotel garden and having a magnificent view of Ooty from there. The hotel has a buffet dinner and the food is very good. The staff is very courteous. Rooms are clean. Garden has very beautiful flowers. The GPS might suggest you... More 

Was this review helpful? Yes 6
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Sunny, I am delighted that you enjoyed your recent stay with us, thank you for choosing Sinclairs Retreat Ooty for your holiday, it was a pleasure to have you with us. Your very positive feedback is incredibly motivating for me and my team and I am very grateful that you took the time to write about your stay and... More 

New York
Top Contributor
50 reviews 50 reviews
39 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed March 17, 2015

The hotel is a good property to enjoy the entire beautiful Ooty from the hotel. Staff is friendly and the food served is tasty. overall, i had a good stay during my trip and I enjoyed a lot. Property itself is very pretty that you get so fresh in the morning and are full of energy.

Was this review helpful? Yes 4
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Christine, I am delighted you enjoyed your recent stay with us, thank you for taking the time to write about your experience. It was such a pleasure to read that you enjoyed every aspect of your stay and I am particularly pleased that our staff made such a positive impression. Our team will be thrilled when I share your... More 

New Delhi, India
Contributor
12 reviews 12 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 6, 2015

I visited the hotel in December. The main thing is it's location. You can see entire Ooty from this hotel. This hotel is situated at the top of the Ooty. The rooms are really good. The view from the rooms make this hotel more attractive. The hotel has a lot of open area and you can spend half day in... More 

Was this review helpful? Yes 6
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Neeraj, Thank you for choosing to stay at Sinclairs, after your visit to Ooty, and for appreciating the location and rooms. We are very happy to hear that you found our staff supportive, and enjoyed the open areas and lawns of the hotel. Hoping to welcome you back again soon. Please follow us on Facebook and Twitter, and we... More 

Bengaluru (Bangalore), India
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 25, 2015

Visited this place for my 3rd anniversary with my 2 year old kid. The food was amazing and the hotel staff was very friendly. Chef Mahadev and his staff was very accommodating with my mischievous kid. I must say food is the best part of all of the things. The toilets were a bit congested and small. The weather was... More 

Was this review helpful? Yes 3
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Vish, We absolutely love your five star review! Thank you so much for taking the time out to post this review, and sharing it with the TripAdvisor community. We are happy to hear that you enjoyed your holiday and spent your third anniversary with us. The weather in Ooty is great at this time of the year, and the... More 

Mumbai (Bombay), India
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 21, 2015

I stayed in this hotel for two days and was very impressed with the location of this hotel. The property is very beautiful and well managed and provides the breathtaking view of the mountains and valleys. The food was nice and tasteful...and the service was also good...the only thing which I didnot like about the place was that rooms were... More 

Was this review helpful? Yes 3
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Guest, Thank you for choosing Sinclairs Retreat and thank you even more for sharing your lovely feedback with the wide audience of Tripadvisor. I am thrilled that you have enjoyed your stay. We thank you for mentioning the Chef's delicious food, you made his day! Thank you for your kind appreciation of our location and hospitality. There is nothing... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed February 18, 2015

Resort is at awesome place. Nice view of Valley and Ooty. Hotel Restaurant was serving nice food. Room was clean and well decorated. View from room was good. But Mine was Premier room, so the view may be. Resort Guys are always ready for help in whatever way they can do. One suggestion was for candle light dinner provided by... More 

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Ajay, Thank you for your review on Tripadvisor, and for your sharing your comments. I am glad that you chose Sinclairs as your option in Ooty. It's very motivating to hear you praise our location, rooms, food and hospitality. We hope you had the time to explore the beautiful sightseeing options while you were here! We hope to welcome... More 

Mumbai (Bombay), India
Top Contributor
69 reviews 69 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 16, 2015

The location of this resort is the best point regarding this place. come out onto the balcony and see the valley view of the city enjoying a nice chilled beer! the problem however is that since you are in such a scenic location, you are away from the city and that can be problem sometimes, especially cause you are stuck... More 

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Varun, Thank you for taking the time to complete a review on Trip Advisor. We are happy to hear that you found your stay comfortable and your break enjoyable. Please note that the hotel is a short distance from the town centre, only 10 minutes away by car. The resort is built on the Nilgiri mountains, and is the... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 14, 2015

Sinclairs is a large hotel with spectacular views overlooking Ooty and the beautiful grounds. The room was clean, modern, but the bed was worn down to the wires. We asked for extra comforters to pad it. Food was very good, as was the laundry service. The travel representative surprised us by arranging for a car that could not take us... More 

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Heather, Thank you for taking the time to post your review on TripAdvisor after your recent stay at Sinclairs Retreat Ooty. Glad to hear that you enjoyed the food, however, we would like to apologise for the issues you faced with the bed, and we have taken this complaint into consideration. I am surprised to hear that the taxi... More 

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