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Sinclairs Retreat Ooty

Gorishola Road,, Ooty 643001, India
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Sinclairs Retreat Ooty
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Ranked #23 of 71 Hotels in Ooty
A recent review
4 of 5 stars reviewed 1 week ago
christinetaylor005 New York
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260 reviews from our community

Traveler rating
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122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a good property to enjoy the entire beautiful Ooty from the hotel. Staff is friendly and the food served is tasty. overall, i had a good stay during my trip and I enjoyed a lot. Property itself is very pretty that you get so fresh in the morning and are full of energy.

Was this review helpful? Yes 2
New Delhi, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited the hotel in December. The main thing is it's location. You can see entire Ooty from this hotel. This hotel is situated at the top of the Ooty. The rooms are really good. The view from the rooms make this hotel more attractive. The hotel has a lot of open area and you can spend half day in... More 

Was this review helpful? Yes 5
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Neeraj, Thank you for choosing to stay at Sinclairs, after your visit to Ooty, and for appreciating the location and rooms. We are very happy to hear that you found our staff supportive, and enjoyed the open areas and lawns of the hotel. Hoping to welcome you back again soon. Please follow us on Facebook and Twitter, and we... More 

Bengaluru (Bangalore), India
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited this place for my 3rd anniversary with my 2 year old kid. The food was amazing and the hotel staff was very friendly. Chef Mahadev and his staff was very accommodating with my mischievous kid. I must say food is the best part of all of the things. The toilets were a bit congested and small. The weather was... More 

Was this review helpful? Yes 2
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Vish, We absolutely love your five star review! Thank you so much for taking the time out to post this review, and sharing it with the TripAdvisor community. We are happy to hear that you enjoyed your holiday and spent your third anniversary with us. The weather in Ooty is great at this time of the year, and the... More 

Mumbai (Bombay), India
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for two days and was very impressed with the location of this hotel. The property is very beautiful and well managed and provides the breathtaking view of the mountains and valleys. The food was nice and tasteful...and the service was also good...the only thing which I didnot like about the place was that rooms were... More 

Was this review helpful? Yes 3
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Guest, Thank you for choosing Sinclairs Retreat and thank you even more for sharing your lovely feedback with the wide audience of Tripadvisor. I am thrilled that you have enjoyed your stay. We thank you for mentioning the Chef's delicious food, you made his day! Thank you for your kind appreciation of our location and hospitality. There is nothing... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed February 18, 2015

Resort is at awesome place. Nice view of Valley and Ooty. Hotel Restaurant was serving nice food. Room was clean and well decorated. View from room was good. But Mine was Premier room, so the view may be. Resort Guys are always ready for help in whatever way they can do. One suggestion was for candle light dinner provided by... More 

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Ajay, Thank you for your review on Tripadvisor, and for your sharing your comments. I am glad that you chose Sinclairs as your option in Ooty. It's very motivating to hear you praise our location, rooms, food and hospitality. We hope you had the time to explore the beautiful sightseeing options while you were here! We hope to welcome... More 

Mumbai (Bombay), India
Top Contributor
67 reviews 67 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 16, 2015

The location of this resort is the best point regarding this place. come out onto the balcony and see the valley view of the city enjoying a nice chilled beer! the problem however is that since you are in such a scenic location, you are away from the city and that can be problem sometimes, especially cause you are stuck... More 

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Varun, Thank you for taking the time to complete a review on Trip Advisor. We are happy to hear that you found your stay comfortable and your break enjoyable. Please note that the hotel is a short distance from the town centre, only 10 minutes away by car. The resort is built on the Nilgiri mountains, and is the... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 14, 2015

Sinclairs is a large hotel with spectacular views overlooking Ooty and the beautiful grounds. The room was clean, modern, but the bed was worn down to the wires. We asked for extra comforters to pad it. Food was very good, as was the laundry service. The travel representative surprised us by arranging for a car that could not take us... More 

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Heather, Thank you for taking the time to post your review on TripAdvisor after your recent stay at Sinclairs Retreat Ooty. Glad to hear that you enjoyed the food, however, we would like to apologise for the issues you faced with the bed, and we have taken this complaint into consideration. I am surprised to hear that the taxi... More 

Bangalore
1 review
4 of 5 stars Reviewed February 12, 2015

It was superb and worth for money. The room was very clean neat and classic The ammenities was good, the room serivce was excellent and prompt, the food was good and the ambenince in the restuarant and the front office guys was really helpful

Review collected in partnership with Cleartrip

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Anil, Thank you very much for your feedback following your recent visit to Ooty. We appreciate and value the time you have taken to share your experience with us on TripAdvisor. We are certainly extremely thrilled to learn that we exceeded your expectations during your stay with us at Sinclairs Retreat Ooty. We will share your positive comments with... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 28, 2015

I have visited this hotel during 4-6th January 2015 to celebrate my wedding aniversary. I have booked a "Premier" room for 2 nights through popular travel site. I stayed one level below reception in Room 313. Pros: Location of Hotel is superb, It is situated on Doddabetta hill and offer a very scenic view from the room (Please note "Premier"... More 

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Guest, Thank you for posting such a positive review of Hilton Basingstoke on TripAdvisor, and for celebrating your wedding anniversary with us. I am delighted to learn that you enjoyed your stay with thank you so much for your kind comments concerning my staff and the service you received. Also, your kind comments about the location of our hotel... More 

vishakapatnam
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 27, 2015

We have visited during summer 2014 We have booked room through make my trip after reaching hotel reception desk told they did not receive any thing from make my trip n rum was not booked i was shocked but reception responded quickly to provide room thanks for that. So i suggest travellers to confirm from hotel after making online booking... More 

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor, after you recent stay at Sinclairs Retreat Ooty. I'm glad you enjoyed the location of our hotel, and had a memorable holiday with us. It seems that you weren't satisfied with your room. If this could be pointed out during your stay, we would have accommodated... More 

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