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All 70 Ooty hotels

Sinclairs Retreat Ooty

3.5 of 5 Hotel   |   Gorishola Road,, Ooty 643001, India
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72%
Ranked #18 of 70 hotels in Ooty
A recent review
5 of 5 stars reviewed 1 week ago
sneha_shenoy05 Thane, India
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  • Reviews (204)
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204 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • Any
English first
Thane, India
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotels was a last minute selection as we shifted from wayanad to ooty. The hotel location is superbly located. It's just 3 km from the city centre, and hotel provide on request auto rickshaw to go to city centre. View from the hotel is superb, outstanding and marvelous. Being off season I got upgraded to premium room in deluxe... More

Was this review helpful? Yes 2
Bangalore, India
1 review
5 of 5 stars Reviewed 4 weeks ago

We had an important 4 day meeting at Sinclairs Retreat Ooty which was a complete delight... Its was perfectly organized and executed by all of their well mannered staff with a pleasing smile throughout our stay. A special thanks to the Manager and front office staffs for making it a hazel-free experience. The property's beautiful view , amazing cuisine and... More

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Sudarshan, Thank you so much for your wonderful review on Tripadvisor. It was our pleasure to host your team, and I am so glad that your experience was a complete delight. I hope you will visit our other properties at Siliguri, Dooars and Darjeeling and Port Blair. Thank you for appreciating our hotel and hospitality. Please recommend us to... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I along with my family visited the property a month back .it was my 2nd visit to the property though. I must say it's the best place in pity.beautiful uupicturesque location.Excellent staff .they know how you make your stay a memorable one .tasty food .all thanks to the chief chef for making our stay a really wonderful one.each time he... More

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Rishi, I am thrilled to read your review and your five star rating, and it's wonderful to hear that you had an excellent trip to Ooty, and a great stay at Sinclairs! The villas are perfect to experience the charm of Ooty's Blue Mountains, and the panoramic valley. They are very popular with groups and families, and I am... More

Bangalore, India
Contributor
20 reviews 20 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I spent 2 night at this hotel. I checked in late after a long drive from Blore. I was told that I have a valley view room. True but it was on the ground floor and had a wall blocking the valley view. Anyway, I went for dinner and the service was pathetic. I literally had to wave down the... More

Was this review helpful? Yes 3
Pune, India
1 review
4 of 5 stars Reviewed 4 weeks ago

Following are things I experienced:- 1. The room service was very good. I had booked a Premier Suite but was not very much impressed by the room. The room was small and had very less vacant space. When we checked into the room, the toilet faucet was leaking badly. We called up the housekeeping who fixed it promptly. The room... More

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Prashant, Thank you for your detailed review after your stay at Sinclairs Retreat Ooty. I would like to comment on your suggestive improvements. I am sorry to hear that you weren't happy with the a la carte breakfast. Due to low occupancy on 12th June, we did not serve buffet breakfast, and you ordered room service. Our room service... More

Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First impressions are what set the tone for a stay at any hotel. It took us over an hour to check into our room. But other than that the rooms were average. The bathroom fittings are loosely fitted. Rooms weren't cleaned thoroughly as when extra bed was put in you could see dirt on the floor. Food was okay. No... More

Was this review helpful? Yes 3
Bangalore, India
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

As a family we were looking for a getaway away for a quiet weekend away from city and this was spot on !! The view of the valley from the room was wonderful. Food (specially breakfast) was worth mention. Looking frwd to going there again

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Jyoti, I appreciate you take the time out to post your feedback after your recent stay at Sinclairs Retreat Ooty. Thank you so much for sharing your thoughts on this public forum. Great to hear that you enjoyed the location and the property, as well as the food. Hope you will visit us soon! Regards, Balaji Royal More

Hyderabad, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2014

Me and my wife celebrated our 5th wedding anniversary June 8, 2014 (3Ds & 2Ns) a superb experience (a royal treatment). A place to be in. A full comfort zone. The best place to enjoy Ooty's nature. Food was excellent (everytime i licked my fingers, the indian way...lol, couldn't help it, so tasty n yummy). Chef and staff members were... More

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Sambit, Thank you so much for your 5 star review! I am extremely delighted to hear that you enjoyed every bit of your stay with us. It's great to hear that you loved the food, our hospitality and our property. I hope you will visit us many more times, to celebrate the special occasions in your life! Please join... More

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed June 9, 2014

It is an excellent place to be especially the location and the service is to good, Rooms are very clean and tidy and no noise pollution proper parking facility and One important i would all remember to tell is about the Chef Mr Sovan is a very friendly and fantastic cook who prepares yummy and delicious food any trips to... More

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Rao, It's great to read your five star review of Sinclairs Retreat Ooty! Thank you so much for appreciating the food, service quality and our hospitality. I am glad that you also enjoyed the food. I'm looking forward to your next visit. Please follow us on Facebook and Twitter to keep updated with our offers and promotions. Regards, Balaji... More

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 7, 2014

We were there our company's business conference trip. Best location in Ooty, best hospitality, best food. The hotel GM Mr. Balaji took very good care on us. Made us felt no less than a royalty. And the staff highly trained.

Was this review helpful? Yes 2
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Dhiraaj, Thank you for your 5 star review! I am glad your company had a successful business trip! Please recommend us to friends and family and I hope you will visit us again soon. Regards, Balaji Royal More

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Additional Information about Sinclairs Retreat Ooty

Address: Gorishola Road,, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sinclairs Retreat Ooty 3.5*
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Also Known As:
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#2 Spa Hotel in Ooty
Hotel Class
Official Description (provided by the hotel)
Enveloped by the clouds at 8000 feet and located exactly where the "Queen of Nilgiris" was discovered, Sinclairs Retreat Ooty is the highest located hotel in South India and unquestionably the best located hotel in Ooty. The hotel has 79 rooms and suites, and two villas with interiors that are modern and charming. The luxurious rooms are equipped with tea/coffee makers and cable TV. The valley view rooms offer stunning views.The resort is equipped with an array of facilities. This includes a Wi-Fi enabled reception area overlooking a three level-landscaped garden, Deluxe, Superior, Premium Suites and Deluxe/Honeymoon suite, conference and meeting facilities; three halls - Regal, The Windsor and The Summit and an open area - The Terrace. Fine dining at Pine n' Petal, a multicuisine restaurant, The Portico, a coffee bar for beverages and snacks, and High Point Bar, a stylish bar and a cool cocktail lounge.The highlight of the property is a vibrant entertainment and recreation zone with indoor badminton, pool table, table tennis, board games, video games, kids play area, library and lounge. Moreover, the hotel comprises of a fitness centre with gym, steam, sauna, and spa. ... more   less 
Number of rooms
79

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