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All 70 Ooty hotels

Sinclairs Retreat Ooty

3.5 of 5 Hotel   |   Gorishola Road,, Ooty 643001, India
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Sinclairs Retreat Ooty
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Ranked #18 of 70 Hotels in Ooty
A recent review
5 of 5 stars reviewed 2 weeks ago
Dennis_Dominic Kochi
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223 reviews from our community

Traveler rating
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    79
    32
    18
    19
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104
72
4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kochi
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel is at a great location , plenty of lawns and kids play area and the view of Ooty is simply awesome. Stayed here for 2 nights, food was really good. They got indoor play area too which is not bad. Room service is quick, really appreciate. I would surely recommend. Drawback is surely the bathroom i found it... More

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Hi Dennis, We absolutely love your five star review! Thank you so much for taking the time out to post this review, and sharing it with the TripAdvisor community. We are happy to hear that you enjoyed our open lawns that provide a birds eye view of Ooty township, and our indoor play area - Tic Tac Toe which is... More

Bangalore, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The property is in a good location but the building is not well kept. The rooms give a feeling of low cost dormitory, paints coming out of the wall, spring protruding from the mattress. White towels are no longer white and even with that they try to optimize the cost - just one towel per room by default. It takes... More

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Chouhan, I'm sorry to hear that your visit to Sinclairs Ooty has been a disappointing experience. We have noted your complaints about the rooms and our service, and shall look towards improving this. Please accept our apologies, and we hope your next visit to our property will be a memorable experience. Regards, Balaji Royal More

Pune, Maharashtra, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to Ooty and book Sinclair retreat for two days. Location of hotel is perfect, it is near tea factory and one can view whole Ooty from top. We took dinner and breakfast in hotel both time food was good and lavish. I would suggest to take one day only to stay in hotel. Nice surroundings and facility in... More

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Keshar, Thank you for your 5 star review on Tripadvisor and its great to hear that you had a nice stay with us. We are happy to see you sharing your positive comments on this public platform. The tea factory is worth a visit, and I'm glad you enjoyed your time there. This two storied building has been turned... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

we enjoyed r stay.. staff is very helful n frendly.. food is awesum.. rooms ver superb.. i ll recommened dis hotel to all ma frendz n family.. dis hotel offers you eveythng n spa & gym n even play area for kidz.. i juz loved hotel lobby sitouts n garden.. u ll deffinately njoy ur holiday here..

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Guest, Thank you very much for posting your feedback on TripAdvisor. We are happy to learn that you have enjoyed your stay with us, the quality of your accommodation, gym and spa. We hope we can welcome you again and provide you with a memorable experience. Thank you for recommending us to friends and family. Regards, Balaji Royal More

Bangalore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is good,Food is good but service is lacking.Tips include not to take 1st Floor level rooms,Pick 2nd Floor or 3rd Floor with Valley View with direct rooms.Check rooms during check in before moving

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Promodh, Thanks for sharing your review with the Tripadvisor community! It's great to hear that you enjoyed your stay and the food of the hotel. However, it seems you faced issues with the service. I hope you brought this up whilst you were at the hotel itself, that way we would have been able to rectify your issues immediately.... More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We went as a small group and booked 3 rooms. So all of us had information to share about the experience and unfortunately none of us have very nice things to say about the place. The quality of the rooms was poor. Walls patched up and ugly. The beds were ones you would expect at a cheap motel. Room service... More

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Srini, Thank you for taking the time out to post a review on Tripadvisor, after your recent stay at Sinclairs Retreat Ooty. It is a shame to hear that you faced inconveniences with our rooms, service, and the bar. It is disappointing to note that your overall experience at the hotel has been under satisfactory. We have taken into... More

New Delhi, India
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 19, 2014

Went there for a three day, two night stay. Am still undecided on the verdict. In a nutshell - good food,nice in room service. great view, helpful staff in general, upgrade provided as well. However, stinky smell, wall patches, dirt, lack of courtesy for customer, reckless charging, poor bedding etc. Let me start off with the pros: 1. Location -... More

Was this review helpful? Yes 2
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Vipul, Thank you for taking the time out to write such a detailed review of our property. It's great that you enjoyed the location of our hotel, that is idyllically situated in the blue mountains overlooking the valley and eucalyptus and tea plantations. The bird's eye view of the Ooty valley is very beautiful, and almost every guest appreciates... More

Bangalore, India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

Nicely maintained place with exceptional food provided. Located at the peak of the mountain and has good aerial view. The front desk gave me all the relevant information in regards to sight seeing. Special mention about two guys at the reception named Hithay & Kushal. Good job done guys. Keep it up. My stay was mesmerizing because of them. Only... More

Was this review helpful? Yes 2
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Nikhil, Thank you for such a positive review posted on the TripAdvisor website. We do appreciate your comments and I am delighted to learn that you enjoyed your stay with us and happy to hear your special mention of Hithay and Kushal. Unfortunately, we do not have a swimming pool, but we hope you checked out Tic Tac Toe... More

Bangalore, India
1 review
4 of 5 stars Reviewed August 15, 2014

Was with my wife on a quick break. A hotel with a beautiful romantic & scenic view, humble and helpful staff, definitely recommended for stay. Good food but a little expensive. Nevertheless a very comfortable stay!!!

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Sandesh, It's wonderful to hear that you have mentioned us as one of the best properties in Ooty, and we thank you for choosing Sinclairs whilst your stay in Ooty. Thank you for taking the time out to post this review and for your positive comments regarding the good food and our hospitality. Regards, Balaji Royal More

Colombo, Sri Lanka
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 14, 2014

Me, my husband and our daughter aged 6 + years stayed in room 327 from 9th to 11th August 2014. Check in took almost 45 minutes and we were very tired as it was after a long journey from Mysore. On the first night itself, the heater in the room broke around 2.30 a.m. and we informed housekeeping department. One... More

Was this review helpful? Yes
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review

Dear Senaratne, Thank you for taking the time to post your review on Tripadvisor, after your recent stay at Sinclairs Retreat Ooty. I am very sorry to hear that you faced so many inconveniences whilst spending your holiday with us and sincerely apologise for the trouble caused. We generally do not have heating issues, and since the heater was not... More

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Additional Information about Sinclairs Retreat Ooty

Address: Gorishola Road,, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sinclairs Retreat Ooty 3.5*
Number of rooms: 79
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Also Known As:
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India

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