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Fortune Hotel Sullivan Court

123, Selbourne Road, Ooty 643001, India
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Fortune Hotel Sullivan Court
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294 Reviews from our TripAdvisor Community

Traveler rating
    74
    144
    49
    13
    14
See reviews for
142
96
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • Any
English first
  • All months
    (294)
  • Mar-May only
    (109)
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    (63)
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    (44)
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    (78)
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Vadodara
Top Contributor
77 reviews 77 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed today NEW

The staff are nice - but too much regional preference, and some cannot or do not want to understand Hindi or English - only Tamil. Most pathetic is TV channels : The NatGeo, Discovery Channel etc. are coming only in Tamil !!! I asked them to change the language to English - they said that could not do it as... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Friendly front desk, delicious buffet breakfast. Rooms were comfortable and the gardens on the premises and valley view was beautiful. Room Service was good. Hotel lobby was spacious enough to sit and enjoy the beauty.Accessible to sightseeing places. Overall, it was nice experience to stay.

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Pune, India
1 review
3 of 5 stars Reviewed 4 days ago NEW

The property is good. Its a heritage property. Its managed quite well. The gardens on the premises are really good. The location of the hotel is very nice and close to Rose garden. The hotel is on the hill top and gives very scenic picture of the city. The only drawback of this property is bathrooms are quite small and... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. We apologize for not having met your... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

1] Good efficient, checkin, rooms etc. 2] Staff cordial and warm, 3] Nice breakfast 4] Wifi - good 5] Location of Hotel - good 6] Recreation facilities - table tennis, chess, carrom board good 7] No swimming pool.

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Ooty, India
1 review
4 of 5 stars Reviewed 1 week ago

I had a delicious lunch with my childhood friend at this hotel and it was really commendable that too specially the Butter Paneer Masala was awesome ! I loved the Egg Fried rice the most! Service was too good.. Friends do visit this hotel when come to Ooty, enjoy the same experience that I had - Anjali

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Last Diwali we stayed at Fortune Sullivan.The rooms were spacious & clean except the bathrooms.The fittings looked old & not really well maintained. The valley side room views were excellent. On food - our breakfast was complimentary.Sprouts & other beans on breakfast never appeared fresh to me. On variety wide assortment ( both continental & Indian) were made available on... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. We apologize for not having met your... More 

Bangalore
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

As expected, the hotel rooms were spacious and comfortable. The hotel itself is situated on a small hill and adopts a British colonial ambience and look. The front lobby is a welcoming sight for travel weary tourists. For a change, this place is perfect for family or friends. The staff in the reception are friendly and professional. But the bell... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

On reservation I had asked for a quiet room. When I called them after checkin, they said all the rooms are like that! So apparently, there are no quiet rooms at the Fortune in Ooty! Beware. We ordered pasta for the kids. First of all, they didn't know what mac 'n' cheese was. I asked them to make it a... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Auckland, Auckland, New Zealand
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Room is okay but WiFi is not free and is very slow. Food is not the best especially dinner as there was no buffet. Also took the staff so long to prepare the fish dish and it was dis-tasty. Buffet breakfast does not have many choices and fruits are in short supply. It took us at least 30 minutes to... More 

Was this review helpful? Yes 1
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Ludhiana, Punjab, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Me and my wife stayed in this hotel for 4 nights and left with good memories. The rooms are comfortable, clean and well maintained. The food is alright but nothing too special. The service is fine but the waiters speak very little hindi and even communicating in English is a bit of hassle. The breakfast spread was alright and up... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

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