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Fortune Hotel Sullivan Court

123, Selbourne Road, Ooty 643001, India
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Fortune Hotel Sullivan Court
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306 Reviews from our TripAdvisor Community

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150
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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  • All months
    (306)
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    (109)
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    (75)
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    (44)
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    (78)
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Delhi
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel looks nice with a different taste of its lobby. My room was 304 on 3rd floor. The view out of room was of cloud covered mountains. I think my room location was best among the 7 rooms we have taken for the group of 19. Room: Was average size. Clean. The bed was also good. Bathroom: Old style... More 

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Chennai
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Once inside nicely dressed person appeared from nowhere to take care of luggage and with prompt checkin we were in no time escorted to room of our choice. The Lobby is tastefully designed and looks Fabulous with stairs moving in both directions to the higher floors, presenting a mesmerizing view. The rooms too are very nicely disgned and decorated with... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent a couple of nights recently at the Sullivan's Court. Having studied in Ooty for nearly 7 years, I had fond memories of time spent at this hotel. I was quite excited to be staying there again after nearly 10 years. To my surprise, it looked almost identical to what I remembered. Which is both good and bad. Good because,... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Claim of free wi fie , not true. Room size is small . food is not so good as lack varieties. Bakery items required lot of improvement. Main front is attractive. Warm welcome feel at reception. over all good if option limited.

Was this review helpful? Yes 1
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. We apologize for not having met your... More 

Bengaluru (Bangalore), India
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The greatest advantage of this hotel is it's location - closest to Charing Cross, from where the Mall Road starts. No other hotel of Fortune's standard is so close to the shopping area. The rooms are neither stuffy nor smelling at all. Infact they have fans in the room as well. Some reputed hotels in Ooty have rooms smelling. The... More 

Was this review helpful? Yes 1
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel during our South India trip. It was comfortable and enjoyable being there. Great food variety , good room service and beautiful rooms. The arrangement of live music in the evenings added to the whole ambience. Our kids enjoyed indoor activities in the hotel.

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Chennai (Madras), India
1 review
5 of 5 stars Reviewed 3 weeks ago

Cozy rooms with decent decor. Snappy room service .Excellent buffet spread. Special mention for the dinner buffet.Tastefully placed bar.Classy Ambiance.Very friendly and efficient front office.Your best bet in Ooty.

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Masterton, New Zealand
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Why mixed fortunes? Well, some things here are really well done, others are a disaster, remember the TV show Faulty Towers..... First off we messed up our booking, though that was resolved. In the lift there is a poster stating the importance of saving water & how precious it is. The room we had had a leaking tap, we asked... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Masterton, New Zealand
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was ok but in comparison to other hotels we have stayed during our S India trip it was below par. The first room we were allocated had a very leaky, loose tap so we were moved to a second room. Better. Comfortable bed but dated bathroom in need of an update. We did receive a complimentary fruit and... More 

Was this review helpful? Yes 1
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had been for a vacation with family,stayed there 3 nights with wife and daughter. Good comfortable stay. Beautifully designed and hygiene hotel but the bathrooms needs renovation. Lots of activities are included like gym,spa,kids zone, jogging track,bon fire place etc. Loved to hear the piano every evening.The room service is prompt. The staffs are very friendly and helpful. Loved the... More 

Was this review helpful? Yes 1
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

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