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Fortune Hotel Sullivan Court

#16 of 71 Hotels in Ooty
Certificate of Excellence
123, Selbourne Road, Ooty 643001, India
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Fortune Hotel Sullivan Court
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Fortune Hotel Sullivan Court
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276 reviews from our community

Traveler rating
    72
    134
    45
    12
    13
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131
91
4
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Navi Mumbai, India
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one night.The club room ( booked by us) is small, not like other fortune hotel in Bengalore and Mysore. with extra bed, there is hardly any place to move. Bathroom is very small and not maintained.Old type hotel. Furniture and door are not up to date with fortune hotel. Location is good.near to rose garden. Lobby is nice.Food... More 

Was this review helpful? Yes 2
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Tamilnadu
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay at the Fortune Sullivan Court was good, primarily owing to the hospitality shown by all the staff at the hotel. The property is an old one. The bathrooms in the standard room have a very small shower area and were inconvenient to use. In terms of proximity, they are very near to the city center. Rose Garden is... More 

Was this review helpful? Yes 3
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Bengaluru (Bangalore), India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay in sullivan, I generally stay in Fortune hotels and sullivan court was natural choice for me. I really enjoyed the hospitality and rooms and comfort with the hotel, excellent. staff is very courteous. Food : Not fortune standard, they really need to improve, I recommend Chef's to visit JP Palace Mysore. Spa : Very Old style... More 

Was this review helpful? Yes 3
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Guntur, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 2 nights. Breakfast is good. Service is good Walking track is there. Nice view of ooty from hotel. Children's park is there for kids to play. Near to rose garden. Food is expensive. Toilets are small. Live piano in night Over all ok

Was this review helpful? Yes 3
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Gurgaon, India
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, they were happy to accommodate request for a child's need, customise food and other such requests. Had a small get together and buffet dinner for new years eve...well arranged, good spread of food. Overall had a happy stay.

Was this review helpful? Yes 2
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Greater London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel's reception was lovely but all staff's uniform looked dirty. We had to upgrade to a suite as the rooms we were allocated smelt of smoke this was an extra charge of £100 for two nights. The worst aspect of the hotel was the restaurant which was disgusting and dirty. At breakfast a member of staff serving breakfast sneezed... More 

Was this review helpful? Yes 3
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Sorry, that we couldn't live up to your expectations. We had three standard single room reservations for you from your travel agent. While you were checking in, you communicated to our front desk that the room toilets are small hence you would like to shift the room - you have not... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a great stay here in ooty, it was an awesome experience with friends. All the staffs were so helpful and enjoyed the trip. Ganesh in reception was so good, he taken a good care of us during the stay. Will surely come back to this nice place and will recommend to my friends also

Was this review helpful? Yes 3
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had been to Ooty on 21st March and had decided to stay at Fortune Sullivan. After driving down from Mysore and navigating the 36 hair pin bends the warm welcome at Sullivan was impressive. The property is located in a tranquil and serene location, away from hustle bustle of Charing Cross, which is few minutes away. The rooms are spacious... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. We apologize for not having met your... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Standard rooms are too small to stay. Also the interior is too old. Needs urgent renovation of rooms. Not worth spending money according to the service/room. Staff was very good and co operative. But was not satisfied with it. Food is too expensive as compared to other Fortune group hotels.... Also these hotel shows Free Wi Fi in online bookings,... More 

Was this review helpful? Yes 3
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Noida, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in club room mountains faings the view was lovely with mist visible on mountain s .staff was cooperative and courteous. Rooms were clean bathrooms were neat .room service was fair. Food was good but at rush hour in morning buffet breakfast dishes were finished so had to wait.billiards is complimentary .park is small but well maintained.

Was this review helpful? Yes 2
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

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