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Fortune Hotel Sullivan Court

4.0 of 5 123, Selbourne Road, Ooty 643001, India
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Certificate of Excellence 2014
Fortune Hotel Sullivan Court
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Fortune Hotel Sullivan Court
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259 reviews from our community

Traveler rating
    72
    124
    41
    10
    12
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122
88
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frisco, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Of all the Ooty hotels, we liked the SullivanCt,Ooty It's a loud hotel as the noise goes thru the walls. It's a very run down hotel, but of all the other properties in ooty, this is less of the worse! If you go to Taj, the rooms are moldy,and very expensive Don't expect the rooms to be classy, the beds... More 

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Richmond, Virginia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was good and comfortable, breakfast was good, beds were comfortable. Our experience - however the booking from Expedia confirmation email is not good enough for the hotel ! They said they need to receive a voucher from Expedia and without that they can't get paid. I had to spend $$ to talk to US Expedia and connected the... More 

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SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. The hotel reservation system did not receive any reservation from Expedia for your accommodation. Even though we had no reservation, as we had rooms, we made you check in as soon as you showed the voucher without wasting any time.... More 

Kurukshetra
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 1 week ago

As we were not able to find any 6 star in ooty, we took a chance to stay in this hotel. This hotel is in very poor condition,, rooms are not clean, tap and doors condition in the room look like ages old, service is very slow. Breakfast was very bad and unhygienic , Restaurent service was the worst and... More 

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Berkshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights here which we enjoyed very much. A good hotel, with good service and attentive staff. The setting of the hotel is in a beautiful area with magnificent views. Good buffet at night. Good breakfasts too!

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Set in a nice area but approach is cumbersome. Built only about 12 years ago but looks and feels very ancient. We were there in December and the place felt cold and unwelcome. Lots of improvement to modernize and keep it clean. Internet in on of the costliest we have encountered. Service is good and the staff were courteous. Food... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. Thanking you once again for your valuable feedback and looking forward to... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Adjacent to Rose Garden on Rose Garden Road, it is well located. Well behaved staff in front office, room service, house keeping made our stay very comfortable. View from the hotel room window is good. there is however scope for improvement in maintenance. Felt that the cost of food little expensive which prompted us to go out for dinner on... More 

Was this review helpful? Yes 2
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. We apologize for not having met your... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here with friends and family for 2 days and it was awesome experience. Location was its bit out of the market place but very close to rose garden. Rooms and staff are very good. Its value for money, would like to visit this hotel again and again

Was this review helpful? Yes 1
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Hyderabad, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Fortune property in Ooty is very good! Great location! Location is the USP. Good people! Very caring and takes personal care! Food is great! Nice spread in the buffet. Overall great value for money! Would love a bit more care on cleanliness! May be management should also think of renovation!

Was this review helpful? Yes 1
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Gurgaon, India
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Excellent Hotel and location is very good – away from the traffic noise but walking distance from the main city road. The hotel staffs are very friendly and helpful. Though I booked family suite, but one can book standard room also, which are also having very good view (do ask for room with Hill view)- Standard rooms also come with... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

chandigarh
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed January 21, 2015

The USP of this hotel is the location - one of the very few beautiful properties in the center of town, Sullivan Court gives lot of bang for every buck! The rooms, service and food is excellent! If I am visiting Ooty again, I will definitely stay here!

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

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Additional Information about Fortune Hotel Sullivan Court

Address: 123, Selbourne Road, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortune Hotel Sullivan Court 4*
Number of rooms: 67
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Also Known As:
Fortune Hotel Ootacamund
Fortune Hotel Sullivan Court India/Ooty
Hotel Style:
#3 Luxury Hotel in Ooty
#10 Family Hotel in Ooty

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