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Fortune Hotel Sullivan Court

123, Selbourne Road, Ooty 643001, India
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1 room 1 guest
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Fortune Hotel Sullivan Court
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 5 days ago NEW

Standard service but there is no free Wi-Fi service which says free on their official site even paid Wi-Fi doesn't works well . Good variety for breakfast buffet . Overall good experience with overpriced rates once you compared to other star hotels in this range !!

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SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Bengaluru (Bangalore), India
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels in Ooty. The rooms are very nice and the staff takes care of you in the best possible way. The food choice is decent and the food preparations are grt.I will stay here again if I ever visit Ooty again.

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

London, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

It is an impressive building, breakfast and food selection was very varied. You need a room above UK 1st floor/US 2nd floor for any kind of a view. It is an expensive hotel, even its choice of taxi is expensive. You have to pay extra to get wifi. Tip: Speak to staff about a steam train ride.

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Ghaziabad, India
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

firstly its a hotel ,not resort as claimed and named, in need of serious rethink on management part to make it heritage look or modern look hotel as in this attempt they have achieved neither , food quality good but lesser number of variety with small buffet room ,with very few staff to support ,

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SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. The hotel is not a heritage property but the architect of the hotel makes the hotel looks heritage. We apologize for not having met your expectations. Thanking you once again for your feedback. Yours is a relationship we cherish. Sincerely... More 

sydney
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Never really felt comfortable at this hotel.The hotel itself is quite spectacular its just a shame the staff are snobby and not very friendly.Maybe the management should remind the staff that the paying guests are the reason they have a job.The room was nice,food was pretty good just not the people that work there. Wont be rushing back here anytime... More 

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Bangalore
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hospitality, excellent food, excellent service are few expressions which come at the top of my mind while reviewing this hotel. Ooty itself is known for its natural scenic beauty - this hotel actually adds up to the glory of this hill city. The rooms are very well maintained - the decor amazes you. Yet it is indeed value for... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Madurai, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed three nights in fortune club room - Two Rooms. Hotel is located near to rose garden and walkable distance to city centre. Rooms we stayed senior citizen friendly, no need to walk up/down hill to access the room. Rooms are neat & clean, staff are friendly & prompt. Occasionally mosquito menace was there. Break fast was excellent including... More 

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

New Delhi, India
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here in July 2015. This hotel is near to city center. Don't expect nice scenic views from this hotel. This is built in a location where you don't get to see natural beauty which Ooty has. However its a nice property with comfortable and clean rooms. Staff is courteous and helpful too. Proximity to market and city center is... More 

Was this review helpful? Yes 2
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 20, 2015

I stayed here for one night and it was a very pleasant stay. The location is very near to ooty market, railway station and Rose Garden. Booked via #makemytrip and got a good deal. :-). The staff was very helpful and rooms were very clean. Buffet breakfast had lot of options. Overall a nice stay.

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

2 reviews
5 of 5 stars Reviewed July 17, 2015 via mobile

Good hotel . Good hospitality. Good cafeteria. Overall excellent. I suggest to people to stay in this hotel comfortably. In the cafeteria variety of food are available. Rose garden is nearer walking distance. You can enjoy there in the evening .

Was this review helpful? Yes
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review

Dear Guest Greetings from Fortune Resort Sullivan Court, Ooty!!! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable... More 

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